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Atlassian Connect add-ons are SaaS applications. Building and running them means planning with operations in mind: where should you host your add-on? What's the best way to deploy it? How can you monitor it once it's live? How much will it cost to run? We'll draw from Atlassian's experiences building Who's Looking for OnDemand (a production Connect add-on installed in 950 instances with 20,000 active users) to explore tips and best practices to help answer these questions and more.