The VDIdealist: How Complexity Killed the VDI - Ep.3 - 10X IT Productivity Series

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Why do 50% of VDI projects stall or fail? The problem stems from IT’s taking away too many of the liberties from the users in the pursuit of business gains, such as reduced storage costs, increased efficiency and security, etc. When the user is made to sacrifice, they will abandon the corporate desktops and vote with their credit cards, purchasing their own devices and software to get their jobs done.

What if you could achieve your business goals while allowing your users to keep their personalization and automatically provision them with the requested IT Services?

Learn how a workspace virtualization solution separates user persistence from the VDI image, so that users can be consistently productive while still preserving single image management and its corresponding cost benefits.

To watch this free webinar, click here: http://bit.ly/18n8PbK
Or check out the blog: http://bit.ly/1bJVxrk

Visit us at www.ressoftware.com
Follow us @ressoftware
Read more at blog.ressoftware.com

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The VDIdealist: How Complexity Killed the VDI - Ep.3 - 10X IT Productivity Series

  1. 1. The VDIdealist - How Complexity Kills VDI Enterprise scale with SMB Simplicity 10X IT Productivity Webinar Series, Ep. 3 Arghya Bhattacharya End User Transformation Services Sean Donahue Chief Evangelist at RES Software 1 Copyright © 2013, RES Software. All rights reserved. 0113 Copyright © 2013, RES Software. All rights reserved. 0113
  2. 2. Today’s Topics • • • • • Why did we fall in love with VDI? The Story of Dave In the beginning life was simple Scale and diversity beget complexity From the trenches – A Case Study #10xIT Ask your questions on Twitter for your chance to win a $10 Amazon Gift Card! 2
  3. 3. When I was Young … My Ideals: 1. Simplify Management 2. Save on Desktop Devices 3. Updates 4. Every User / Every Use Case 5. I didn’t know… 3
  4. 4. Leading a Simple Life What did I get? 1. Single Vendor 2. One Throat to Choke 3. FREE User Environment Virtualization (with roaming profiles) Microsoft RDS Microsoft App-V (Remote Desktop Services) (Application Virtualization) Microsoft Windows 7 Operating System Group Policies / Scripting Microsoft SCVMM (System Center Virtual Machine Manager) Microsoft Hyper-V (Hypervisor) 4
  5. 5. PoC  Test  Deploy • Worked fine in my PoC Subset of Users with • • • Roaming Profile Folder Redirection • Test saw some fractures • • • Started to scale wider Profile corruption Longer Login Times • Deploy • Delayed 5
  6. 6. The Results? • • • • Lost Productivity Low User Sat Increased Help Desk Tickets My Team was Distracted 6
  7. 7. The Worst Part The cute admin on the 13th floor had a voodoo doll ... OF ME!! 7
  8. 8. Not so Simple After All • I had varied end points • Complex application delivery • • • • • App-V MSI XenApp RDS Reverse Seamless? • My users were unstable 8
  9. 9. I Was In Deep Man … Real Deep • 1 Image to every user • Separate Management • Update Nightmare … I want my Mommy!! 9
  10. 10. The Power of Two • I was double teamed by MSFT & CTXS 10
  11. 11. Scalability Begets Complexity So, I turned to an enterprise VDI model • Mixed Platform • Storage Too? • ménage a trois of technical bells and whistles Web Access Gateway XenApp App-V Citrix XenApp, VMware ???, or Microsoft App-V SCCM 2012 Microsoft System Center Configuration Manager Virtual Desktop Technology Citrix XenDesktop, VMware Horizon View Hypervisor VMware ESX or Microsoft Hyper-V 11
  12. 12. Back to the drawing board? • • • • Increased Costs What about user settings? Users are not confined any longer GPO + Folder Redir + Roaming Profile = User Profile Bloat • Impact to productivity 12
  13. 13. Complexity With Simplicity? • Decoupling the User • User Agnosticism • Go Anywhere, Anytime, Any Device RES Workspace Virtualization Web Access Gateway XenApp App-V The solution is simple. RES Software offers technology that virtualizes the workspace, separating the user’s environment from the underlying infrastructure. Citrix XenApp, VMware ???, or Microsoft App-V SCCM 2012 Microsoft System Center Configuration Manager Virtual Desktop Technology Citrix XenDesktop, VMware Horizon View Hypervisor VMware ESX or Microsoft Hyper-V 13
  14. 14. Context Awareness 14
  15. 15. Location and Device Awareness Examples: • Network location • OS type • Application version • USB storage • Hardware spec 15
  16. 16. Simplicity Is Heavenly • Single management console • Lightweight architecture • Just a few clicks away 16
  17. 17. Is it Just about Happy Users? • • • • Consistency is key to happy users Faster access is also key IT needs compliance and control Nirvana is providing the right IT services to the right users in the right situation 17
  18. 18. Happy Ending And that cute admin on 13? We’re LinkedIn together now. 18
  19. 19. A Health Care Case Study Client Overview • • • • • 3rd largest healthcare insurance worldwide 2nd largest in the US 45,000 employees Greater than 40 countries 47% Teleworkers 19
  20. 20. The Challenges Growing Concerns • • • • • • • Security & Compliance Complexity of management Decreased Productivity Rising Total Cost of Ownership Lower Return on Investment Hardware Refresh Lack of Device Freedom 20
  21. 21. Solution Snapshot • • • • • 22,800 users to scale to 34,000 Start to Finish = 12 Months Single tenant, private cloud based Opex model Reduced upfront investments Tiered Service model 21
  22. 22. WaaS vs Traditional: TCO/ROI? TCO Savings C o m p o n e n t s 45% Managed Services 30%-40% 30% Hardware 10%-20% 15% Software 100%-120% 10% Indirect Costs TCO 10%-40% TCO reduction over 5 years 60%-80% ROI ROI +ve in Year 1 22
  23. 23. Why did you fall in love with VDI? 23
  24. 24. Questions? Comments? Concerns? Thank you for attending! Don’t hesitate to reach out : Arghya Bhattacharya End User Transformation Services Bhattacharya.Arghya@techmahindr a.com @ArghyaBhatta Sean Donahue Chief Evangelist SeanDo@ressoftware.com @SeanDo40 Stay tuned for the next episode of the IT Productivity Webinar Series: 7 Ways to Make Your IT 10X Better in 2014 http://www3.ressoftware.com/10xIT4.html More Resources You’ll Receive Today: 1. RES Article: The Reality of VDI 2. Blog: The VDIdealist - Is Your Solution More Complex Than Your Problem? 3. IDC Whitepaper: The Business Impact of Workspace Virtualization 24
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