Beyond the Enterprise App Store – Webinar Slides

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The slides for the second webinar in the Business Meets IT series.

www.itstore.com

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Beyond the Enterprise App Store – Webinar Slides

  1. 1. 1 Copyright © 2014, RES Software. All rights reserved. 0113 Beyond the Enterprise App Store Episode 2:
  2. 2. 2 Copyright © 2014, RES Software. All rights reserved. 0113 YOUR PRESENTERS Phil Eden, Regional Partner Manager Sean Donahue, Chief Evangelist #BusinessMeetsIT Ask your questions on Twitter for your chance to win a $10 Amazon Gift Card!
  3. 3. 33 Today’s Agenda  What is an EAS  Limitations of traditional EAS  Where an IT Store extends  See IT to believe IT  What’s the word on the street?
  4. 4. 44 What is an EAS? • Digital Distribution for Software • Download and Install • Proprietary • Intuitive • Apple, Android, Microsoft (?) • Linux?
  5. 5. 5 Source: Forrsights Software Survey, Q2 2013 Why does your firm use or plan to use a corporate app store? 18% 38% 51% 58% 67% Pushes responsibility and cost control from management down to individual employees Pushes responsibility and cost control from IT down to business units or departments Gives IT the ability to easily de-provision apps that we do not need any more Allows access to new apps more quickly than IT could Provides a single point of access for software users (e.g., single sign-on) Base = 1,248 global software decision-makers What drives corporate adoption of app stores Shift costs and responsibility Improve IT efficiency
  6. 6. 66 Application Store Limitations Only Applications No Qualification All or Nothing Approach Only Self-Service Self-service apps Predictable apps Other activities “Once they are out there, do they ever come back?”
  7. 7. 77 Level Up! • What is an IT Store? • Broaden the original concept • All IT Services – not just apps • Available 24/7/365 • What are your top 5? • Reduce Service Desk Tickets • On-Boarding? • Proactive Service Automation • Context Aware Services
  8. 8. 88 Automating the Lifecycles of IT Services • Triggered by Business Qualification • Delivered Proactively • Intuitive Self-Service for Users • Access Secured & Personalized • Modern & Future-Proofed Technology User
  9. 9. 99 See IT to Believe IT Watch as we gracefully switch to a live demo
  10. 10. 1010 What’s the Word on the Street?
  11. 11. 1111 New worker productivity in hours versus 6 weeks 25% reduction in service desk tickets within 30 days 225% ROI (6.3 month payback) With RES Software… • Users get a great and consistent user experience • Users can get the IT services they need, quickly and automatically • Delivery and return of IT services happens instantly and 24/7/365 • The gap between business and IT is bridged
  12. 12. 1212 Bridging the Gap for Better IT Services RES Software transforms how users consume IT services through proactive, secure and automated delivery and return of IT resources, with a great user experience. RES IT Store An automated self-service portal for all IT services, available 24/7/365
  13. 13. 13 Copyright © 2014, RES Software. All rights reserved. 0113 Thank you! …Questions?  Visit us on www.itstore.com  Join Upcoming Webinar: Automation for a Better Tomorrow CONNECT WITH US! Phil Eden, Regional Partner Manager Sean Donahue, Chief Evangelist @SeanDo40

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