Aligning Company & Employee Purpose
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Aligning Company & Employee Purpose Presentation Transcript

  • 1. Lake Washington HR Association – March 10, 2011 Aligning Company & Employee PurposeCreate a Culture of Inspired Growth & Employee Engagement www.resonantinsights.com
  • 2. Why?
  • 3. Clarity of purposeCopyright 2011. Resonant Insights LLC
  • 4. Evoke all parts… of a leader and individual contributors Copyright 2011. Resonant Insights LLC
  • 5. Evoking passion & … from within excellenceCopyright 2011. Resonant Insights LLC
  • 6. For Today1 Current State2 Science of Motivation3 Prescribed Solution Copyright 2011. Resonant Insights LLC
  • 7. Current StateCopyright 2011. Resonant Insights LLC
  • 8. $416 billion per year = Cost of Lost productivity due to Disengaged Employees Source: Gallup Organization’s Employee Engagement Survey, 2009Copyright 2011. Resonant Insights LLC
  • 9. Shareholder Return SOURCE: Hewitt Associates in 2009 Copyright 2011. Resonant Insights LLC
  • 10. Only 1:3employeesWorldwide areengaged SOURCE: BlessingWhite, Inc. Employee Engagement Report 2011.Copyright 2011. Resonant Insights LLC
  • 11. In your day-to-day operations…Executives: Trust, communication, and culture.Managers: Coaching, relationships and dialogue.Individuals: Ownership, clarity, and action. SOURCE: BlessingWhite, Inc. Employee Engagement Report 2011. Copyright 2011. Resonant Insights LLC
  • 12. Data and Debate aside… Copyright 2011. Resonant Insights LLC
  • 13. Grow ChangeDecay Copyright 2011. Resonant Insights LLC
  • 14. We don’tknow whatwe don’tknow Copyright 2011. Resonant Insights LLC
  • 15. BadCopyright 2011. Resonant Insights LLC
  • 16. GoodCopyright 2011. Resonant Insights LLC
  • 17. BadCopyright 2011. Resonant Insights LLC
  • 18. Good Copyright 2011. Resonant Insights LLC
  • 19. Good BadCopyright 2011. Resonant Insights LLC
  • 20. Copyright 2011. Resonant Insights LLC
  • 21. True bottom-linePeopleareRESILIENT Copyright 2011. Resonant Insights LLC
  • 22. Herb KelleherCopyright 2011. Resonant Insights LLC
  • 23. Vineet Nayar “I often wonder what would happen if we were to give Gen Y the license to reinventVice Chairman and CEO companies completely.”HCL TechnologiesThe fastest growing information services company in India. Copyright 2011. Resonant Insights LLC
  • 24. Science of MotivationCopyright 2011. Resonant Insights LLC
  • 25. Science of Motivation Autonomy: Urge to direct our own lives. Mastery: Desire to get better and better at what matters. Purpose: Yearning to do what we do in the service of something larger than ourselves.Copyright 2011. Resonant Insights LLC
  • 26. Mismatch “There is a mismatch between whatscience knows and what business does.” (Intrinsic vs. Extrinsic Motivators) Daniel PinkCopyright 2011. Resonant Insights LLC
  • 27. Increasingly common practices annual commitments (purpose) 360o feedback loops (mastery) flexible hours (autonomy) ownership (autonomy) training (mastery) strategic initiatives (purpose) coaching programs (purpose) Copyright 2011. Resonant Insights LLC
  • 28. Copyright 2011. Resonant Insights LLC
  • 29. FACT:We rewardtheindividual. Copyright 2011. Resonant Insights LLC
  • 30. that’s good because…Accountability + Ownership = Results Copyright 2011. Resonant Insights LLC
  • 31. Oh and one more… self-responsibility Copyright 2011. Resonant Insights LLC
  • 32. You havecontrolon yourinnerchoices. Copyright 2011. Resonant Insights LLC
  • 33. And when you don’thave control – speak up!(and stop blaming Management/others)Copyright 2011. Resonant Insights LLC
  • 34. Choose theseedsyou plant Copyright 2011. Resonant Insights LLC
  • 35. Like it or not… youmake a ripple. You Team Organization WorldCopyright 2011. Resonant Insights LLC
  • 36. Do youreffortscreate astorm? or… Copyright 2011. Resonant Insights LLC
  • 37. Are you creating anINTENTIONAL ripple? Copyright 2011. Resonant Insights LLC
  • 38. Prescribed SolutionCopyright 2011. Resonant Insights LLC
  • 39. 100% = 24 hours Bill Gates, you and I… all have the same 24 hours.Copyright 2011. Resonant Insights LLC
  • 40. Copyright 2011. Resonant Insights LLC
  • 41. Work/Life Balance is old newsit’s about… Balance Copyright 2011. Resonant Insights LLC
  • 42. Hurry In the WestCopyright 2011. Resonant Insights LLC
  • 43. Hurry In the EastCopyright 2011. Resonant Insights LLC
  • 44. We all have the same 24 hours.Copyright 2011. Resonant Insights LLC
  • 45. YOU choose what to put in your 24 hoursCopyright 2011. Resonant Insights LLC
  • 46. The extra 1% comes through us and from others who support us.Copyright 2011. Resonant Insights LLC
  • 47. Values Lead StrategyZappos Family Core Values“As we grow as a company, it has become more and more importantto explicitly define the core values from which we develop ourculture, our brand, and our business strategies. These are the tencore values that we live by:1. Deliver WOW Through Service2. Embrace and Drive Change3. Create Fun and A Little Weirdness4. Be Adventurous, Creative, and Open-Minded5. Pursue Growth and Learning6. Build Open and Honest Relationships With Communication7. Build a Positive Team and Family Spirit8. Do More With Less9. Be Passionate and Determined10. Be Humble”Copyright 2011. Resonant Insights LLC
  • 48. A vision must feel impossible to achieve. ““The perfect search engine,” says co–founder Larry PageCopyright 2011. Resonant Insights LLC
  • 49. A mission must guide action and impact. To organize the world’s information and make it universally accessible and useful.Copyright 2011. Resonant Insights LLC
  • 50. Who’s living it?mastery purpose autonomyLive their values. Created a WelcomeOthers come purpose driven unconventionalto their training culture, one ways to innovateto learn from employee at a and create newthem. time. products. Copyright 2011. Resonant Insights LLC
  • 51. Peak EventCopyright 2011. Resonant Insights LLC
  • 52. What’s a Peak Event?1. To begin, you felt it was IMPOSSIBLE or you doubted you could achieve it.2. You had an INTENSE DESIRE and choice to accomplish the desired outcome.3. Now when you look back, that event is a REMINDER of what you accomplished. Copyright 2011. Resonant Insights LLC
  • 53. Peak events can be… Athletic Academic or ArtisticCopyright 2011. Resonant Insights LLC
  • 54. My Peak Event Context I was at a week long leadership training. On day 4 we had fourequally challenging ropes course exercises to participate in— if we choose to. Copyright 2011. Resonant Insights LLC
  • 55. Step 1: Intention: I really wanted to get 100% of climbing a 50’ foot pole and grab the trapeze bar. Step 2: Choice: It was my choice. No one was “making” me do it.” Step 3: Commitment: I spoke my intention to the leader who supported me in accountability.Copyright 2011. Resonant Insights LLC
  • 56. Step 4: Work: I had to climb the pole and not fall. I had to step into action.Copyright 2011. Resonant Insights LLC
  • 57. Step 5: Power:It took a primal part of me to get my body on top of the pole. Copyright 2011. Resonant Insights LLC
  • 58. Step 6: Integration: One breath, and thepole stopped shaking.
  • 59. Step 7: Gift:Took my time to kinesthetically remember the moment.
  • 60. Leverage Peak Events To evoke Purpose, Passion & Excellence ONE individual contributor at a time.Copyright 2011. Resonant Insights LLC
  • 61. Flow in Action1 + 1 + 1 … = Integrated TeamCopyright 2011. Resonant Insights LLC
  • 62. When to apply peak events? Setting annual commitments (purpose) Career planning (mastery) Rewards & recognition (mastery) Leadership retreat (purpose) Layoffs or fear of layoffs (purpose) Cross boundary collaboration (purpose) Annual review (purpose) Innovation & creativity (autonomy) Coaching (purpose) Mentoring groups (mastery) Copyright 2011. Resonant Insights LLC
  • 63. Benefits of “The 101% Team” #1. True collaboration. #2. Individual self-responsibility. #3. Focused attention to mastery. #4. Greater retention. #5. Grow brand value. Copyright 2011. Resonant Insights LLC
  • 64. Remember only 1:3 Engaged Employees and…Those that are Those that areENGAGED stay DISENGAGED stayfor what they for what theyGIVE GET SOURCE: BlessingWhite, Inc. Employee Engagement Report 2011. Copyright 2011. Resonant Insights LLC
  • 65. What’s next?Copyright 2011. Resonant Insights LLC
  • 66. OUR EMPLOYEE ENGAGEMENT WORK
  • 67. OUR OTHER SERVICES
  • 68. Our request#1. Invite us to conduct a peak event workshop#2. Call us to discuss your needs.#3. Sign up for our newsletter and social media.
  • 69. Why Resonant Insights?We inspire people to be their 101% best.
  • 70. Thank Youwww.ResonantInsights.combobby@resonantinsights.com