Adolf bpi san_diego_041610


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BPI 101 - Credentialing Overview

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  • Building Performance Institute, Inc. (BPI) is a recognized global leader, supporting the development of a highly professional building performance industry through consensus standards development, individual and organizational credentialing, and a rigorous quality assurance program
  • BPI, in cooperation with the building performance industry stakeholders, is able to establish a professional performance bar at an appropriate level that ensures the consistent delivery of exceptional building performance service to those entrusting the BPI brand.Our mission is to raise the bar in performance contracting.
  • BPI was originated in 1993 by a group of building tradesman, product manufacturers, and a number of public program professionals. Their vision was to create a resource for independent, third-party verification of worker skills in the weatherization industry and building trades. In 1996, the first certifications were issued for weatherization auditors and installation personnel. Since that time, BPI has expanded its capabilities to serve not only the weatherization industry, but also the growing building performance contracting industry from both a residential and multifamily buildings perspective.
  • BPI develops and maintains a series of voluntary performance based installation and application standards, guidelines, methods for testing, and other pertinent requirements for home and building retrofits intended for use in residential construction and other applications with the users’ end needs in mind.BPI’s standards domain includes personnel certifications, contractor accreditations, and national technical standards that support building systems. Since 1996 BPI has used its consensus development processes to garner wide support of all potentially affected stakeholders. These procedures exceed those required by the American National Standards Institute (ANSI).
  • Each certification designation offered by BPI is developed through an open, transparent, credible, defensible process to ensure that the knowledge, skills and competencies, essential for earning the credential, are properly evaluated through a series of written and field exams.
  • Growth is approaching exponential rates. 594 Individuals were certified in 2001, and over 4,000 were certified in 2009. That number is expected to double in 2010.
  • By April, the number of affiliates providing training has exceeded the low estimate, and the number of BPI certifications is on track to hit the high end of the estimate.
  • Standards development for four new certifications were completed in March and the first exams and proctor qualifications will roll out in Austin at the Affordable Comfort conference next week.
  • Certifications are based on 100 question timed and secured written tests as well as a two-hour field test with diagnostic equipment administered by a field examiner approved by BPI. BPI certifications must be renewed every three years. If the renewing candidate has 30 CEUs, then only a repeat of the field test is administered. Renewing candidates with less than 30 but greater than 10 CEUs need only re-take the 50 question specialty exam for their specialty along with the field test. Others must take both full tests. BPI is currently in the process of applying to ANSI for an accreditation for its personnel certifications.
  • Contractors that become accredited by BPI and follow the BPI Standards in their home energy retrofit work. BPI Accreditation will be required for the HomeStarGoldStar performance path. Other state and utility programs (Energy Trust of Oregon, Austin Energy, NYSERDA, and NJ Bureau of Public Utilities) use BPI Standards and credentialing as the basis of their programs. The NYSERDA HPwES program, for example, requires contractors to follow BPI Standards in their work. To date over 35,000 “whole house” energy retrofit projects have been completed in the state by contractors accredited by BPI.
  • As of April 14, 2010, there were 500 BPI Accredited Contractors operating nationwide. BPI Accredited Companies are the gold standard, having made an organization-wide commitment to quality and accountability. These companies follow BPI standards forhome assessments and retrofit solution implementation. They are also authorized to use BPI logos and branding inadvertising and homeowner communication.Each accredited company is required to employ BPI Certified Professionals, including Building Analysts, and certified professionals with specialist designation(s) – such as Envelope, Heating or Air Conditioning and Heat Pump – related to the type of work they conduct in the field.
  • As an independent, third-party organization, BPI has developed rigorous quality assurance protocols that all of its accreditedcontracting companies must comply with in order to retain their status. Unresolved noncompliance can result in delisting.
  • Educational programs are taught by a coast-to-coast network of experts, who are BPI affiliate trainers. Both classroom theory and hands-on field training are provided by our rapidly expanding team of training affiliate organizations, including private companies, community colleges and local not-for-profit agencies. These highly qualified experts have proven they are capable of teaching students the knowledge and skills they need to be confident when challenged by exams and performing the quality of work demanded by homeowners, energy efficiency incentive and weatherization assistance programs
  • More than 30 courses are scheduled across the state. CBPCA, CleanEdison, and Efficiency First, as well as the R34 recipients and Workforce Investment Boards have funds to underwrite portions of training costs. It takes a commitment of time and resources to become a BPI Accredited Contractor, but the payoff results from energy, carbon, and life saving solutions.
  • Adolf bpi san_diego_041610

    1. 1. BPI 101<br />An Overview of the BPI Credentialing and Training Process<br />
    2. 2. What is BPI?<br />Global Leader supporting the development of: <br />highly professional building performance industry consensus standards development, <br />individual and organizational credentialing, <br />rigorous quality assurance program.<br />Our mission is to raise the bar in performance contracting.<br /><br />
    3. 3. BPI Expansion<br />Supported by consensus realization of the need for national building performance standards<br />U.S. Environmental Protection Agency, <br />U.S. Department of Energy, <br />U.S. Department of Housing and Urban Development, <br />Various regional, state, and local programs<br />Raising the bar in performance contracting<br />
    4. 4. What BPI Does<br />Develop consensus-based national standards for building performance<br />Provide credentialing system for individual technical certification and company accreditation<br />Training delivered by a network of affiliate organizations<br />
    5. 5. The Components<br />Certification – Individual Professionals <br />Accreditation – Committed Companies<br />Affiliation – Training Providers with approved curriculum<br />Quality Assurance – BPI professional staff and network of QA providers<br />
    6. 6. Certification of Professionals<br />Certification of professionals in: <br />building energy auditing and analysis, <br />mechanical, <br />envelope, <br />mobile home ,and <br />multi-family designations<br /><br />
    7. 7. Growth of BPI Certifications<br />>10,000 certified professionals 4/2010<br />
    8. 8. Potential New Certifications in 2010<br />
    9. 9. BPI Certified Building Analyst Professional<br />BPI Certified Heating Professional<br />BPI Certified Envelope Professional<br />BPI Certified Manufactured Housing Professional<br />Field Exam for Building Analyst<br />Field Exam for Envelope<br />Field Exam for <br />Heating<br />Field Exam for Manufactured Housing<br />Written Exam for Building Analyst<br />Written Exam for Envelope <br />Written Exam for Gas or Oil Furnaces or Gas or Oil Hydronics<br />Written Exam for Manufactured Housing<br />BPI Certification Model Certification is for the Individual Technician<br />BPI Certified Air Conditioning or Heat Pump Professional<br />Field Exam for Air Conditioning or <br />Heat Pump<br />Written Exam for Air Conditioning or <br />Heat Pump <br /><br />
    10. 10. Air Sealing and Insulation Installer AND Crew Chief Certifications<br />Air Sealing and Insulation Installer and Crew Chief Certifications completed in March 2010<br />Field Exam with verbal question/answer – no written exam<br />Piloting in several states with a national launch at the Affordable Comfort conference in Austin <br /><br />
    11. 11. Training for Certification<br />Training not mandatory but highly recommended<br />On-line/Classroom/Field training provided by the Affiliate network<br />Training structure varies by Affiliate and Program <br />Range 5 days for experienced construction professionals to 6 weeks for inexperienced contractors<br />Some community colleges with 2-year degree programs<br />
    12. 12. Becoming Certified<br /><ul><li>Written Exam (100 questions)*
    13. 13. Field Exam (2 hours)
    14. 14. *AS/I Installer & Crew Chief written exams not anticipated</li></li></ul><li>What is BPI Accreditation?<br />A professional credential awarded by BPI to contracting companies who commit to offering comprehensive “whole house” home performance solutions for their customers.<br />
    15. 15. Accreditation of Companies<br /><ul><li>Organizations committed to using a quality management system
    16. 16. Committed to using the whole-building performance system on every home with particular attention to health and safety
    17. 17. Committed to quality assurance to verify conformance and provide feedback for continuous improvement process</li></ul><br />
    18. 18. Becoming an Accredited Company(Required for Gold Star Participation)<br /><ul><li>One Building Analyst Professional AND
    19. 19. One Other Certification in primary service area
    20. 20. Accreditation Application (1 page)
    21. 21. Application Fee
    22. 22. Proof of GL Insurance ($1 Million w/ BPI as Certificate Holder)
    23. 23. Proof of Worker’s Comp
    24. 24. Customer Dispute Resolution Policy</li></ul>500 accredited companies 4/2010<br /><br />
    25. 25. BPI Home Performance Contractor Model<br />Solutions Based<br />Selling<br />Verifiable<br />Results<br />
    26. 26. Elements of Quality Assurance<br />Elements of the quality assurance program, administered by a network of quality assurance providers, include:<br />Complete documentation of every home performance job performed<br />Periodic audits of documentation<br />Periodic, random inspections of field work<br />Homeowner complaint and conflict resolution protocols<br /><br />
    27. 27. 18<br />QA Provider Conducts Office Visits<br />QA Provider Reports<br />QA Provider Field Testing on 5% of Jobs<br />BPI Hires Independent QA Provider<br />BPI/Affiliate Review Information<br />BPI Provides QA Feedback to BPI Accredited Contractor<br />Telephone Interviews with Sample<br />Submits Summary Project Data Quarterly<br />Postcard Surveys/ Website Links for Consumer Input<br />BPI Accredited Contractor Completes Project<br />BPI Quality Assurance Model<br />
    28. 28. What’s In It For Me for Contractors?<br />Brand Recognition – Differentiation<br />Access to Resources<br />Educational<br />Business Training<br />Marketing Outreach<br />Independent, 3rd Party Quality Assurance<br />Feedback on Best Practices<br />
    29. 29.
    30. 30. Marketing Materials for Accredited Contractors<br />Newspaper ads<br />Yellow pages ads<br />Homeowner sheets<br />Lawn signs<br />Truck decals<br />Neighborhood door hangers<br />
    31. 31. Summary of the Value Proposition<br />SALES BENEFITS<br /><ul><li> Offer customer complete solutions
    32. 32. HP uses a systematic approach
    33. 33. Expand your scope of services
    34. 34. Improve your closing rates
    35. 35. Be selective about projects
    36. 36. Perform larger value projects
    37. 37. Offer competitive financingExamples
    38. 38. NY: Average Project = $8,500
    39. 39. CA: Average Project = $12,000</li></ul>OPERATIONAL BENEFITS<br /><ul><li> Differentiate business
    40. 40. Reduce staff down time
    41. 41. Retain high quality staff
    42. 42. Identify qualified staff to hire
    43. 43. Minimize call back costs
    44. 44. Fewer customer complaints
    45. 45. Manage your risk
    46. 46. Customer satisfaction/referrals
    47. 47. Increased profitability
    48. 48. Ability to sleep, knowing you did it right, the first time</li></li></ul><li>Affiliation <br />Provide training/mentoring/examination services<br />Classroom theory<br />Hands-on field training<br />Must use BPI-Approved curriculum<br />Highly qualified experts provide training<br /><br />
    49. 49. >164 Affiliates - 4/2010<br />
    50. 50. California Training Affiliates<br />Company Main Office Website<br />Cactus San Jose <br />CBPCA Oakland <br />CleanEdison Nationwide <br />ConSol Stockton <br />Energy Conservation Institute Ventura <br />Greener Dawn, Inc. Solana Beach <br />OurEvolution Energy and Engineering Arcata <br />Richard Heath & Associates, Inc. Fresno <br />Saturn Resource Management National and On-line <br /><br />
    51. 51. Cosmetology Requirements in CA<br />California State Board of Cosmetology License Information<br />In order to obtain a license for aesthetic services in the state of New York, students must complete the requirements listed below. <br />RequirementsCosmetologist (hairdresser):1,600 hours Esthetician: 600 hours Nail Specialist: 250 hours Natural Hairstylist: 300 hours Waxer: 75 hours<br />You must correctly answer at least 75 percent of the questions to pass the written exam. However, all exam results are reported as either passed or failed; you will not get a numerical score. Ifyou pass the written exam, you will receive a notice in the mail. At a later date, you will be sent an admission notice with the date, time and location of the practical exam for which you are scheduled. <br />
    52. 52. Beautician vs. HP Contractor<br />What happens if your hairdresser makes a mistake?<br />Bad Hair Day<br />What happens if your home improvement contractor makes a mistake?<br />CO Spillage<br />
    53. 53. Contact<br />Tiger Adolf<br />Western Regional Director<br />Building Performance Institute, Inc. (BPI)<br />518.951.0666 (Cell)<br /><br /><br />Training, Accreditation, Quality Assurance <br />