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Abb

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  • 1. By, Priyanka Merwana
  • 2. TOP TEN COMPANIES OF CRM Implementing Company Technology Partner  ABB Automation Service VSI  CAL-AIR ViryaNet  Cisco Systems MCA Solutions  CNT Siebel Systems  Daimler Chrysler Computer Service GmbH  Engineering Excellence Data-Basics  Scanvaegt International A/S Navision A/S  Siemens Medical ClickSoftware  Time Warner Cable PointServe  U.S. Fleet Services Intermec Technologies Source:http://www.abb.com
  • 3. ABOUT ABB  ABB is publicly listed company headquartered in Zurich, Switzerland, started in 1987  Its, shares are traded on the stock exchanges of Zurich, Stockholm and New York  ABB is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact.  The ABB Group of companies operates in around 100 countries and employs about 117,000 people.
  • 4. PRODUCTS  Power products  Power system  Discrete automation  low voltage product  Process automation
  • 5. CRM(MRO SOFTWARE)  ABB selected MRO Software to manage assets for outsourced maintenance customers  MAXIMO is an Industrial IT-certified product.  It integrates the management of a company’s critical assets, including production, facilities, fleet and IT.  MAXIMO® is a registered trademark, and MRO Software is a trademark of “MRO Software, Inc”.
  • 6. ABB AND CRM  ABB uses MAXIMO to help manage its outsourced maintenance business.  Both ABB and ABB’s customers benefit from the software.  ABB uses MAXIMO to improve customers’ overall equipment effectiveness (OEE) and provide reliability-centered maintenance (RCM)  including improved plant efficiency, reliability and productivity.  In addition, ABB uses MAXIMO to ensure the customer adheres to environmental and safety standards
  • 7. CONTD… Through these and other ABB methodologies, ABB’s customers decrease  maintenance costs,  improve efficiency and  reduce overall equipment and operating costs.
  • 8. REFERENCES  http://www.abb.com/cawp/seitp202/5438a544b0a1a 41785256cd800521ac1.aspx  http://www.crm2day.com/content/t6_librarynews_1. php?news_id=102155

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