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9 November 2010
“Link” Resolvers Benefits
» Saves docdel costs
» Shortens retrieval time» Shortens retrieval time
The problems…
Not all
i
There are
still costlycompanies
can afford
still costly
gaps
one
Examples of “Leakage”
$84K $101K
WITH
$84K $101K
WITHOUT
a link resolver a link resolver
Alternative:
Technology + Service
Access:
User clicks 
the button
PDF Opens p
Instantly
And if the user doesn’t haveAnd if the user doesn t have
immediate access?
Saves money & increases….
About Us
#1 overall & each category
(Document Delivery Scorecard)
97% satisfaction rating
92% “very satisfied”
(Independent Survey of RD Customers)
Top 100 2010 & 2009
>50% Top-50 Pharma Cos. as Clients
(and the exclusive reprints provider for JAMA content)(and the exclusive reprints provider for JAMA content)

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Reprints desk article resolver nov2010