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52239838 a-business-letter-ppt
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52239838 a-business-letter-ppt

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Transcript

  • 1. Prepared By Jayana Modi
  • 2. Business Letter Classification Information Letters Sales Letters Problem Letters Goodwill letters Voluntary offers Travelers employment Complaints Concessions Overdue Accounts Greetings Thanks Congratulation Sympathy Condolence Routine Special Purpose
  • 3.
    • Our approach –
    • Direct, Indirect or Persuasive
    • Official, demi-official etc.
    • The subject of the letter
    • Correspondence of the departments of an organization
    Certain Criteria of Classification
  • 4.
    • Letterheads
    • Continuation sheets
    • Envelopes
    • - Windows Envelopes
    Printed Stationary
  • 5.
    • Heading
    • Reference Number
    • Date
    • Inside Address
    • Salutation
    • Subject Line
    • Body of Letter
    • Formal close
    • Signature Block/slot
    • Enclosures (Encl)
    • Postscript
    Parts of a Letter
  • 6.  
  • 7.
    • A letter is not a memo, nor is a memo a letter
    • Memos are official internal notes in an organization
    • A memo is a short, to the point communication convey your thoughts, reactions or opinion on something.
    Memos
  • 8.
    • They should include :
    • To
    • From
    • Date
    • Subject
    • MEMEOS ARE SHORT, that is the important thing
    What should a memo includes?