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SaaS
  A Closer Look at
Software as a Service
We Are…
 LawTech Partners
    Orlando-Based Consulting Firm
       Specialize in Legal
    Netdocuments Channel Partner
We Are…
 Leader In Saas Content Management
 Offer Web-centric, Software-as-a-service
  (Saas) Document, Email And Records
  Management Services, Including Extranet
  Services
 Customers: Legal, Financials, Real
  Estate, Sales, And Healthcare Industries
SaaS
     Software as a Service
A software delivery method that provides
   access to software and it functions
    remotely as a web-based service.
The Emergence of the SaaS Model
     1. Advent Of The Asps 1990’s
     2. The Problem (Other Than
        Venture Capital) – Tried To
        Be All Things!
     3. Lost Economies Of Scale
        Necessary For Cost
        Effectiveness
     4. Technology Not Ready
     5. Reliability Suffered
Why do IT professionals
                   need to consider the SaaS
                   model?

1. We’ve Come A Long Way Baby
2. SaaS Business Model Makes Business Sense
3. IT Professionals Need To Continue To Align
   Technology With Business Goals And
   Objectives



          Strong Momentum for On-Demand
Why do IT professionals
                  need to consider the SaaS
                  model?

                    SaaS Market Penetration 2006
                           SaaS   Traditional
By 2006 , it was report
by Gartner that SaaS
had a 25-40%                         25%
penetration of $220
Billion Software
                            75%
industry.


          Strong Momentum for On-Demand
Why do IT professionals
                   need to consider the SaaS
                   model?

Further, Gartner     SaaS Market Penetration 2006
predicted the               SaaS   Traditional
worldwide SaaS
market which had
reached $6.3 billion                  25%
in 2006 would grow
to $19.3 billion by          75%
year-end 2011.


           Strong Momentum for On-Demand
Why do IT professionals
                    need to consider the SaaS
                    model?

• Of 850 Enterprise Customers 74% Were Favorably
  Disposed To Adopting SaaS Platforms
• Innovation In The Software Industry On The Rise Is
  Driving Two Software Trends - SaaS & SOA
• Accelerated Adoption Of Subscription And On-
  demand Purchasing Models
• Momentum Driven By SMB Customers
McKinsey & Company Enterprise
Software Customer Survey 2008
           Strong Momentum for On-Demand
Why do IT professionals
                     need to consider the SaaS
                     model?

 • Harsh Economic Climate Will Accelerate Growth
 • Buyer Will Opt For Easy-to-use Subscription Services
   That Meter Usage
 • Increased Its SaaS Growth Projection For 2009 From
   36% Growth To 40.5% Over 2008 Figures
 • By End Of 2009 76% Of US Org. Will Use At Least
   One SaaS-deliver Application For Business Use.

IDC 2009
            Strong Momentum for On-Demand
How Does SaaS Differ From ASP?
       ASP                SaaS
 1. Resold Legacy   1. Net-Native
    Applications       Applications
 2. Retained        2. Pay-As-You-Go
    Perpetual          Subscription
    Licenses           Model
 3. Remained        3. Functionality |
    Inflexible         Universality
 4. Single Tenant   4. Multi-Tenant
Usability
     Manageability                                          Cost
                                     •Search
                                 •Remote Access           •Software
      •Upgrades                  •PDA Integration        •Hardware
     •Integration                 •Single Sign-on     •Disaster Recovery
   •Reconstruction                •User Interface      •Capital Budget
  •Business Continuity             •Compliance          •Predictability
    •Optimization                                          •Labor
       •Backup             Hardware

                           •DB Servers
                          • App Servers
      Software          •Operating Systems
                            •Network
    •Database               •Storage
  •Client Software
•Application Software
    •Maint Fees


                                                    Tired Tech
      •Support
                    The Tale of The
What SaaS means to you…
 Lower cash outlays and TCO
 Better use of internal resources
 Ease of implementation
 Reduced technology investment risk
 Continuous support & seamless upgrades
 Full application lifecycle involvement
 New functionality and improved performance
 Shared risks and single-source accountability
 Inherent disaster recovery
• If It’s Bad, It’s Really, Really Bad!
• No Direct Control Over Systems
• Must Be Carefully Vetted In
  Terms Of Security, Hosting
  Operation And Web Services
• Post Sarbanes-Oxley &
  Compliance – Ability To Certify
  Integrity Of Financial Systems
  And Data
• Not Good For Highly Customized
  Needs
• Integration Issues

                         The Downside
1. Are you a true SaaS provider – meaning multi-
   tenant. Are all customers running the same
   version using shared hardware?
2. What has been average outage time?
3. How often is new software released?
4. How much domain experience do you have as
   an SaaS provider?
5. Did you start as a SaaS company?
6. Do you offer a free trial?
7. How much customization is needed?
8. How much customization is possible?
9. How does your application scale?
10.How will you keep my content and data safe?
SaaS - Taking a Closer Look
Benefits
                                       One Service Infrastructure
 Document                    Email
Management                Management   • One Repository
  System                    System     • One Search Engine
                                       • One Ethical Wall
  Image      Electronic     Records    • One User Interface
Management    Content     Management   • One Admin Framework
  System                    System
              Services                 • One Foldering System
                                       • One Profile Structure
 Knowledge                  Extranet
Management                Management   • One Retention Policy
  System                    System     • One Security System
                                       • One Matter Centricity
                                       • One Compliance Enforcement



        The Power of One
SaaS Architecture
   DR                                         Primary
Datacenter                                   Datacenter
                 data replication




                                                  on-site
                Internet                          backup
                                                 (optional)
                 https://




                                         Local
                              Echo   Document
                                       Service
SaaS - Taking a Closer Look

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SaaS - Taking a Closer Look

  • 1. SaaS A Closer Look at Software as a Service
  • 2. We Are…  LawTech Partners  Orlando-Based Consulting Firm  Specialize in Legal  Netdocuments Channel Partner
  • 3. We Are…  Leader In Saas Content Management  Offer Web-centric, Software-as-a-service (Saas) Document, Email And Records Management Services, Including Extranet Services  Customers: Legal, Financials, Real Estate, Sales, And Healthcare Industries
  • 4. SaaS Software as a Service A software delivery method that provides access to software and it functions remotely as a web-based service.
  • 5. The Emergence of the SaaS Model 1. Advent Of The Asps 1990’s 2. The Problem (Other Than Venture Capital) – Tried To Be All Things! 3. Lost Economies Of Scale Necessary For Cost Effectiveness 4. Technology Not Ready 5. Reliability Suffered
  • 6. Why do IT professionals need to consider the SaaS model? 1. We’ve Come A Long Way Baby 2. SaaS Business Model Makes Business Sense 3. IT Professionals Need To Continue To Align Technology With Business Goals And Objectives Strong Momentum for On-Demand
  • 7. Why do IT professionals need to consider the SaaS model? SaaS Market Penetration 2006 SaaS Traditional By 2006 , it was report by Gartner that SaaS had a 25-40% 25% penetration of $220 Billion Software 75% industry. Strong Momentum for On-Demand
  • 8. Why do IT professionals need to consider the SaaS model? Further, Gartner SaaS Market Penetration 2006 predicted the SaaS Traditional worldwide SaaS market which had reached $6.3 billion 25% in 2006 would grow to $19.3 billion by 75% year-end 2011. Strong Momentum for On-Demand
  • 9. Why do IT professionals need to consider the SaaS model? • Of 850 Enterprise Customers 74% Were Favorably Disposed To Adopting SaaS Platforms • Innovation In The Software Industry On The Rise Is Driving Two Software Trends - SaaS & SOA • Accelerated Adoption Of Subscription And On- demand Purchasing Models • Momentum Driven By SMB Customers McKinsey & Company Enterprise Software Customer Survey 2008 Strong Momentum for On-Demand
  • 10. Why do IT professionals need to consider the SaaS model? • Harsh Economic Climate Will Accelerate Growth • Buyer Will Opt For Easy-to-use Subscription Services That Meter Usage • Increased Its SaaS Growth Projection For 2009 From 36% Growth To 40.5% Over 2008 Figures • By End Of 2009 76% Of US Org. Will Use At Least One SaaS-deliver Application For Business Use. IDC 2009 Strong Momentum for On-Demand
  • 11. How Does SaaS Differ From ASP? ASP SaaS 1. Resold Legacy 1. Net-Native Applications Applications 2. Retained 2. Pay-As-You-Go Perpetual Subscription Licenses Model 3. Remained 3. Functionality | Inflexible Universality 4. Single Tenant 4. Multi-Tenant
  • 12. Usability Manageability Cost •Search •Remote Access •Software •Upgrades •PDA Integration •Hardware •Integration •Single Sign-on •Disaster Recovery •Reconstruction •User Interface •Capital Budget •Business Continuity •Compliance •Predictability •Optimization •Labor •Backup Hardware •DB Servers • App Servers Software •Operating Systems •Network •Database •Storage •Client Software •Application Software •Maint Fees Tired Tech •Support The Tale of The
  • 13. What SaaS means to you…  Lower cash outlays and TCO  Better use of internal resources  Ease of implementation  Reduced technology investment risk  Continuous support & seamless upgrades  Full application lifecycle involvement  New functionality and improved performance  Shared risks and single-source accountability  Inherent disaster recovery
  • 14. • If It’s Bad, It’s Really, Really Bad! • No Direct Control Over Systems • Must Be Carefully Vetted In Terms Of Security, Hosting Operation And Web Services • Post Sarbanes-Oxley & Compliance – Ability To Certify Integrity Of Financial Systems And Data • Not Good For Highly Customized Needs • Integration Issues The Downside
  • 15. 1. Are you a true SaaS provider – meaning multi- tenant. Are all customers running the same version using shared hardware? 2. What has been average outage time? 3. How often is new software released? 4. How much domain experience do you have as an SaaS provider? 5. Did you start as a SaaS company? 6. Do you offer a free trial? 7. How much customization is needed? 8. How much customization is possible? 9. How does your application scale? 10.How will you keep my content and data safe?
  • 17. Benefits One Service Infrastructure Document Email Management Management • One Repository System System • One Search Engine • One Ethical Wall Image Electronic Records • One User Interface Management Content Management • One Admin Framework System System Services • One Foldering System • One Profile Structure Knowledge Extranet Management Management • One Retention Policy System System • One Security System • One Matter Centricity • One Compliance Enforcement The Power of One
  • 18. SaaS Architecture DR Primary Datacenter Datacenter data replication on-site Internet backup (optional) https:// Local Echo Document Service