Published on

Call Forwarding Management System

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide


  1. 1. Tomorrow's Technology, Today
  2. 2. Super Technologies, Inc. <ul><li>Proposal for Hosted VoIP Phone Service VOIP Phone Service (Examples: Vonage, Lingo, Net2phone, Super Phone) Example Products: </li></ul><ul><ul><li>, </li></ul></ul><ul><ul><li> , </li></ul></ul>
  3. 3. Super Technologies <ul><li>CFMS – V 0.9 Call Forwarding Management System For YourCompany.Com Example: Virtual Phone Line.Com </li></ul>
  4. 4. Sample Web Sites <ul><li>VirtualPhoneLine.Com </li></ul><ul><li> </li></ul><ul><li> </li></ul>
  5. 5. Summary of the Product: <ul><li>Call forwarding product will enable YourCompany.Com to offer DID Numbers seamlessly from any wholesale DID vendors, and map them on a PSTN Number on per min or per monthly plan bases. </li></ul><ul><li>The service is totally transparent to the customer from whom the customer is buying the service, however an option to add powered by super technologies may be available if the customer wishes. </li></ul>
  6. 6. How does it work: <ul><li>YourCompany.Com will be provided a custom web site to receive orders, manage orders, Collect Payment, Do monthly billing, Give Customer a web site to login and manage your tickets. SuperTec hosts and powers and manages the entire network and service and software for YourCompany.Com </li></ul>
  7. 7. Optional Modules: <ul><li>Call Forwarding to PSTN </li></ul><ul><li>Call Forwarding to SIP </li></ul><ul><li>Call Forwarding to IAX2 </li></ul><ul><li>Call Forwarding to H323 </li></ul><ul><li>Call Forwarding to MSN Messenger </li></ul><ul><li>Call Forwarding to Google Talk </li></ul><ul><li>Call Forwarding to FWD </li></ul><ul><li>Fax 2 Email </li></ul>
  8. 8. Advantages of Using CFMS <ul><li>No capital expenditure. </li></ul><ul><li>Small PER DID Number Sold License fee. </li></ul><ul><li>No hardware to buy and maintain. </li></ul><ul><li>NO Infrastructure Requirement. </li></ul><ul><li>Supertec Maintained Highly Redundant network. </li></ul><ul><li>Rapidly maintained Scalable network. </li></ul><ul><li>New features added at no extra charge. </li></ul>
  9. 10. Revenue Streams for YourCompany.Com <ul><li>Monthly Subscription </li></ul><ul><li>Out Going calling  - Off Net – Out Side the network </li></ul><ul><li>Out Going calling – International </li></ul>
  10. 11. Hardware Requirement: <ul><li>All the Hardware is provided, Hosted and Managed by Super Technologies Inc at no cost to YourCompany.Com </li></ul>
  11. 12. Bandwidth Requirement: <ul><li>All bandwidth and hosting is provided by Super Technologies Inc at no cost to YourCompany.Com </li></ul>
  12. 13. DID Prices: <ul><li>YourCompany.Com DID prices available via DIDX or YourCompany.Comcan buy directly from a third party, and use DIDX management system for managing DID’s. </li></ul>
  13. 14. Termination Rates: <ul><li>YourCompany.Com will use a third party termination service </li></ul><ul><li>Routes will be routed via carrierx billing management software. </li></ul>
  14. 15. Billing Package: <ul><li>YourCompany.Com Can Creates as many billing packages as you want, and uses them to sell on portal or directly via call center to YourCompany.Com customers. </li></ul>
  15. 16. Payment Systems Integration: <ul><li>Integration with PAYPAL, and is already built in will be no cost to you to use for payment collection. </li></ul><ul><li>Any other special integration can also be done on a charge. </li></ul>
  16. 17. Selling Prices: <ul><li>YourCompany.Com has the power to control its consumer and reseller pricing of: </li></ul><ul><li>DID Sold </li></ul><ul><li>Monthly Recurring </li></ul><ul><li>Out going per min charges </li></ul><ul><li>Per Month Monthly Plans </li></ul>
  17. 18. Customer Service: <ul><li>Customer service is broken into 4 tiers Tier 1, 2, 3 and 4. </li></ul><ul><li>Tier 1 and 2 will be taken care of by YourCompany.Com and 3 and 4 which include call-related, trouble shooting and bugs related to the system, are taken care of by Super Technologies, Inc. </li></ul>
  18. 19. Implementation Time: <ul><li>In 3 Days, a demo site is given. </li></ul><ul><li>1 week complete delivery is given. </li></ul>
  19. 20. Training: <ul><li>3 days of training will be provided after the delivery of the Beta account. </li></ul>
  20. 21. Web Site Design: <ul><li>$1500 – If we design the web site – require a word or front page documentation with text to be placed on the web site. </li></ul><ul><li>$500 – Integration of provided web site. </li></ul><ul><li>$0 – Standard Template web site, with name change on </li></ul>
  21. 22. Recurring Charges: Per Number Billing <ul><li>$.99 per Number </li></ul><ul><li>Minimum of 100 DID’s charged Per Month every month from the 2 nd month. </li></ul><ul><li>All Charges are Per Month Recurring </li></ul><ul><li>This charge is not for the DID number. It is the billing software fee – CFMS Charge. </li></ul>
  22. 23. Sample Pricing Calculation: <ul><li>The following slides will show different sales model of CFMS software charges </li></ul><ul><li>DID to PSTN – Flat Rate </li></ul><ul><li>DID to SIP </li></ul><ul><li>DID to Google Talk or MSN </li></ul>
  23. 24. Sample Pricing Calculation: DID to PSTN – Flat Rate <ul><li>Suppose you see a DID of Pakistan on DIDX for $1.99 a month </li></ul><ul><li>CFMS Charge will be 99 cents </li></ul><ul><li>Call goes to your own switch via CarrierX , CarrierX charges you .002 cents a min for that </li></ul><ul><li>Your fixed cost become 2.99 a month + Per min. </li></ul>
  24. 25. Sample Pricing Calculation: DID to SIP <ul><li>Suppose you see a DID of Pakistan on DIDX for $1.99/month </li></ul><ul><li>CFMS Charge will be 99 cent/month </li></ul><ul><li>Your fixed cost become $2.99/month. </li></ul>
  25. 26. Sample Pricing Calculation: DID to MSN <ul><li>Suppose you see a DID of Pakistan on DIDX for $1.99 a month </li></ul><ul><li>CFMS Charge will be 99 cent/month </li></ul><ul><li>Fixed fee is $2.99/month. </li></ul>
  26. 27. YourCompany.Com Gets: <ul><li>Customer Relationship management Software </li></ul><ul><li>Monthly Billing Software </li></ul><ul><li>Client Site Management Portal for customer self service. </li></ul><ul><li>Hosting of the Server and services. </li></ul><ul><li>Switching Engine </li></ul><ul><li>Integration Of external Application Engine </li></ul><ul><li>Re-seller Management Engine </li></ul>
  27. 28. <ul><li>Another empowering IP service solution By Super Technologies </li></ul><ul><li>We look forward to serving you </li></ul>
  28. 29. Who is it for? <ul><li>CLEC, ISP, VoIP entrepreneur or ILEC with a business plan to offer phone service over nextgen IP networks including, WIFI, Wimax, fiber to home and DSL Internet users. </li></ul>
  29. 30. Summary of the Product: <ul><li>This White Label product will provide the Customer with instant VOIP-based ITSP (Internet Telephone Service Provision) similar to Vonage broadband phone services to its end-users. </li></ul><ul><li>Customer supplies end-users a pre-programmed device or supplies server host, UID, and password on softphone with phone service in it. </li></ul><ul><li>It will not be apparent to the customer that the service originates from Super Technologies, Inc. However, an option to add powered by Super Technologies, Inc. logo is available. </li></ul>
  30. 31. Who can use the service: <ul><li>Service is *SIP-based nextgen service, which can be used on Broadband, wireless, Fiber, WIFI, Wimax, Fiber to home, and DSL. </li></ul><ul><li>SIP = Session Initiation Protocol </li></ul>
  31. 32. Diagram of how it works: Scenario when a call comes from a cell phone user to an HVOIP User for example Calling Party From A Cell phone DIDX Partner Carrier/ CLEC HVOIP / Super-Phone Server End Point Device Ie Linksys PAP2
  32. 33. What is included: <ul><li>Soft Switch Software </li></ul><ul><li>Billing Software </li></ul><ul><li>Provisioning Software for Cisco ATA, Sipura, or SuperPhone 8000 hard phone or Sjphone or Xbeam soft phone </li></ul><ul><li>Customer Relationship Management Software </li></ul><ul><li>Client Site Management Portal </li></ul>
  33. 34. Admin Software Features: <ul><li>Unlimited Customized Calling Plans </li></ul><ul><li>Remote Hardware Provisioning </li></ul><ul><li>Custom Rates per customer </li></ul><ul><li>Automated Monthly Billing </li></ul><ul><li>Automated Yearly Billing </li></ul><ul><li>PayPal Integration </li></ul><ul><li>Paypal Merchant Account Integration </li></ul><ul><li>Linkpoint Integration </li></ul><ul><li>DIDX Integration </li></ul><ul><li>CarrierX Integration </li></ul><ul><li>Use Your own Route </li></ul>
  34. 35. Client Site Features: <ul><li>Self Signup </li></ul><ul><li>Self Payment via credit card </li></ul><ul><li>Self Choosing of Plans </li></ul><ul><li>Self Changing of Plans </li></ul><ul><li>Self Remote Hardware Provisioning </li></ul><ul><li>Call Logs </li></ul><ul><li>Voice Mail </li></ul><ul><li>Caller ID Selection </li></ul><ul><li>Call Forwarding </li></ul><ul><li>Call Waiting </li></ul><ul><li>Virtual Phone Line Addition </li></ul>
  35. 36. Revenue Streams <ul><li>Monthly Subscription </li></ul><ul><li>In-coming Interconnect fees </li></ul><ul><li>Out Going calling  - Off Net – Outside the network </li></ul><ul><li>Out Going Calling – On Net – Within network </li></ul><ul><li>Out Going Calling – International </li></ul>
  36. 37. Hardware Requirement: <ul><li>NONE We provide the hardware required for the hosted phone service. You provide the end point devices to the customer. We expand our network to as much as needed to support your end users. </li></ul>
  37. 38. DID Phone Number Prices: <ul><li>The DID prices to the customer will be available via, or the customer can buy directly from a third party, and use DIDX management system for managing DID’s. (This is not visible to Customer's end-user.) </li></ul>
  38. 39. Termination Rates: <ul><li>Customer can use their own termination service, or use our Wholesale Termination Rates are available at </li></ul>
  39. 40. More on Termination Rates <ul><li>Customer is able to modify the rates on Customer's website </li></ul><ul><li>How? Via the CRM Manager section in our provided portal </li></ul><ul><li>Those rates will be displayed on the customer's website like </li></ul>
  40. 41. Plan Management <ul><li>Customer may create unlimited calling plans for end user. </li></ul><ul><li>Customer will manage the plans with the CRM manager. </li></ul><ul><li>All the plans will automatically be displayed on </li></ul>
  41. 42. Licensing Requirement: <ul><li>As a DATA service and over Internet, no license for voice is needed. </li></ul><ul><li>A general business license is typically needed. </li></ul><ul><li>If you are outside the United States, Please check your local telecom department. </li></ul>
  42. 43. Projected Revenues <ul><li>Based on 10,000 users </li></ul><ul><li>Paying $25 a month </li></ul><ul><li>25* 10,000 = $250,000 a month </li></ul>
  43. 44. Payment Collect: <ul><li>The payment collection via PAYPAL is built in the system. If the White Label Customer wants to accept credit card, we recommend and/or or for a merchant account. </li></ul><ul><li>Both are already integrated in the system, so that the customer can start accepting payments immediately. </li></ul><ul><li>A new merchant account service can also be embedded for a charge of $500 to $1000 depending on the complexity of the implementation of the API software from the merchant service. </li></ul>
  44. 45. Setup Charges <ul><li>Non Recurring Setup Fee $4999 USD </li></ul>
  45. 46. Web Site Design: <ul><li>$1500 – If we design the web site – submit your Word or Front Page documentation with text to be placed on the web site. </li></ul><ul><li>$500 – Integration of provided web site. </li></ul><ul><li>$0 – Standard template web site, with name change on </li></ul>
  46. 47. Recurring Charge (Users) <ul><li>$1 per user. </li></ul><ul><li>Minimum of 100 users will be charged every month.. </li></ul><ul><li>(Advance required for 3 months) </li></ul>
  47. 48. Training: <ul><li>A reference manual will be provided for using the software. </li></ul><ul><li>Three days of training will be provided to Customer upon his receipt of beta site. </li></ul>
  48. 49. Implementation Time for Hosted White Label Solution: <ul><li>In 24 hours, a beta site is given. </li></ul><ul><li>Total 2 weeks for complete solution. </li></ul><ul><li>Reference available. </li></ul><ul><li>Thank you for giving Super Technologies, Inc. this </li></ul><ul><li>opportunity to assist you. </li></ul>