KPMG Testing Advisory Services

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In today\'s rapidly moving organisations, going live with a new product or system enhancement is a critical part of your application lifecycle. KPMG’s Testing Services team can employ a risk-based …

In today\'s rapidly moving organisations, going live with a new product or system enhancement is a critical part of your application lifecycle. KPMG’s Testing Services team can employ a risk-based approach to your testing needs.



We can focus on areas of high risk to your business and prioritise the testing effort; testing early and often throughout the software development life cycle.


Our specialist capabilities can help you proactively manage the four transformational areas: people, process, technology, and risk and controls.

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  • 1. Testing Advisory Services KPMG NZ
  • 2. Agenda Section 1 IT Advisory in KPMG Section 2 Why Test? Section 3 Testing Advisory Services Section 4 Approach & Benefits© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 1(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 3. About IT Advisory in KPMG Section 1© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 2(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 4. About KPMG  KPMG is a global organization with over 730 offices in 144 countries and revenues stand at USD 22.69 Billion with over 137,000 employees.  KPMG’s global network is organized into three operating regions; the Americas, Europe, Middle East and Africa (EMA); and Asia Pacific (ASPAC).  Experience and capability in delivering services to global super-majors, independents and nationals who value our independence and depth of knowledge  The vision of KPMG is to be the leader in our chosen market  Throughout the world, the guiding philosophy of KPMG is to provide clients with the highest quality services  We turn knowledge into value for the benefit of our clients, our people and capital markets  KPMG is committed to a policy that requires competence in a wide range of disciplines within the general advisory area© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 3(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 5. Who We AreAbout IT Advisory - Global© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 4(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 6. Why Test? Section 2© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 5(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 7. Why Test?The Need… • More critical to the business Software • More complex & integrated • Demands agility Business • Needs higher quality assurance • Margins for failure are slimmer Failures • Minimise customer dissatisfaction margin • Speed of changes accelerating Changes • Require greater controls in quality© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 6(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 8. Why Test?Business Challenges Change in Business Process Business Drivers New Products, Partners, Markets Strategies, Governance Need for Risk Management Compliance Higher Drivers Quality Compliance, Legal Assurance New Functionality Maintenance Technology Enhancements Drivers Upgrades© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 7(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 9. Why Test?Quality Realisation Most software defects managed in production cost 4 x more compared to when fixing them during Testing phases (Gartner) The estimated savings from the managed testing disciplines have ranged from 20% to 60%© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 8(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 10. Testing Advisory Services Section 3© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 9(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 11. Who We AreTesting Advisory Services Our Testing We drive effective A dedicated Testing Services draws on testing and delivery Services team diverse experience of business value • within our IT Advisory • with the team having • through effective use of practice. This team worked in both supplier test management tools supports our clients to and customer roles. Our within client-appropriate effectively manage their testing services team has test capabilities. Our test strategy, provides worked with a diverse team will work with your testing assistance and range of clients with a quality management quality review. We variety of different teams to assist them to provide our clients with solutions and testing build and enhance the support through-out the approaches. testing framework in the end-to-end testing areas of test strategy, test lifecycle. process and test governance.© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 10(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 12. Testing Advisory Services Test Advisory Services : KPMG’s Testing Advisory services provide Software Testing based advisory services in the areas of Testing Process, Methodology, Strategy and Test Competency assessment across the testing life cycle. It would also help in identifying, adopting and implementing the industry wide best practices in order to improve the test effectiveness and productivity, while reducing the cost of quality. The service would address key testing challenges such as:  Undermining testing activities due to:  Schedule slippage  Focus non testing processes  Inadequate test process definition  Execution inefficiencies  Un-base lined requirements /scope creeps  Less than optimal test team structure  Skill and training gaps  Absence/improper utilization of:  Test management tools  Automation and Performance tools  Insufficient defect management  Incomplete test reporting  No strict adherence of Entry /exit criteria Defect Test Strategy Test Plan Test Suites Test Reports Test Metrics Management© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 11(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 13. Testing Advisory ServicesHow Can We Help? Define Standards Define Processes Define Governance Test Process Improvement Managed Test Governance Service Tools Test Management & Test Leading Requirements Management Test Framework Development Capability Test Analysis (CoE) Automation testing Test Execution Security testing Defect Management Test Reviews Managed Specialist Tools practice Projects Testing Practices & Best Practice© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 12(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 14. Testing Advisory Competency Framework Delivery Model Program type Centralized Knowledge Management Implementation Onsite Project Governance & Communication Framework Roll outs Offshore Core Testing Services Upgrades Hybrid Migration Tools Talent Pool Test Smoke Component Mobility Management Testing Testing Consultants Tools Dashboard & reporting Metrics & SLA Functional Validation Test Automation Testing Architects Tools Quality Management Performance Automation Performance Technical Test Tools Testing Testing Consultants Data Test Process Quality Assurance Management Engineers Tools Services Execution Services Lines of Benchmarking Design Services Planning Services Test Data Tools Test Environment Test Artifacts Support Management Management Setup Services Maintenance Infrastructure & Test Process Program Security Resource ramp up connectivity Set up Definition Definition Setup & training© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 13(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 15. Testing Advisory ServicesIndustry Experience Industry Platform • Telco • SAP • Education • PeopleSoft • Travel • Microsoft • Utilities • Java • Finance • Oracle© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 14(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 16. Approach & Benefits Section 4© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 15(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 17. Testing Advisory ServicesCapability PathTo ensure the capability delivers the expected high performance over time, a path needs to be defined. This path will monitor thecapability maturity level and identify areas of improvement over time. The capabilities goal will be to move towards higher maturitylevels.© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 16(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 18. Testing Advisory ServicesKPMG Approach Support in testing strategy Risk-based approach to and planning with assistance testing by focusing on areas and assessment of high risk to the business and prioritising the testing effort Test Approach Testing early and often Establish the four throughout the software transformational areas of development life cycle People, Process, Technology, and Risk & Controls© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 17(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 19. Testing Advisory ServicesService and ModelTest Process ImprovementReview, advice or delivery of test processmanagement, test framework and testcapability development.Projects Test Delivery Delivery of testing services for yourproject to deliver test management &leading, test analysis, test execution anddefect management.Test Resource ManagementProvision of test resources for yourproject to assist with systems testing,systems integration test & useracceptance testing.© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 18(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 20. Testing Advisory ServicesTeam Benefits Reduction in costs over time Increased Quality over time© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 19(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 21. Testing Advisory ServicesTesting Types© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 20(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 22. Testing Advisory ServicesTechnical Testing© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 21(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 23. Testing Advisory ServicesClient Benefits Increased quality of software delivered to production Improved stability of production systems Increased customer satisfaction Faster time to market with a standardised, repeatable, and efficient testing process Reductions in cost from a more efficient testing process, and identification of defects early in the development cycle Enhanced alignment of business needs with it development, with mismatches being identified early in the process Improved testing capabilities Greater business owner confidence in the product being delivered Reduction of risk in deploying systems Efficiency through automation strategy and regression testing frameworks Establishment of test tools to support test management, manual testing, automation & performance testing© 2011 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative 22(“KPMG International”), a Swiss entity. All rights reserved. Printed in New Zealand.
  • 24. Contact us Chandan Ohri KPMG IT Advisory Services Partner T: + 64 9 367 5857 M: + 64 21 654846 E: cohri@kpmg.co.nz Reg Prasad KPMG IT Advisory Services Associate Director T: + 64 9 363 3495 M: + 64 21 2122356 E: regprasad@kpmg.co.nz© 2011 KPMG, a New Zealand partnership and a member firm of theKPMG network of independent member firms affiliated with KPMGInternational Cooperative (“KPMG International”), a Swiss entity.All rights reserved. Printed in New Zealand.The KPMG name, logo and “cutting through complexity” are registeredtrademarks or trademarks of KPMG International Cooperative (“KPMGInternational”).