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Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
Matrikulasi Manajemen Robbins 01
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Matrikulasi Manajemen Robbins 01

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  • 1. 8th edition Steven P. Robbins Mary CoulterPowerPoint Presentation by Charlie Cook Copyright © 2005 Prentice Hall, Inc. All rights reserved.
  • 2. Mukhamad NajibEmail : mnajib23@yahoo.comTwitter: @najib23
  • 3. Who Are Managers? • Manager  Someone who works with and through other people by coordinating and integrating their work activities in order to accomplish organizational goals.Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–6
  • 4. Classifying Managers • First-line Managers • Manajer Lini pertama  Are at the lowest level of  Berada pada tingkat terendah management and manage the dari manajemen dan mengelola work of non-managerial pekerjaan karyawan non- employees. manajeriall • Middle Managers • Manajer Tengah  Manage the work of first-line  Mengelola pekerjaan Manajer managers. lini pertama • Top Managers • Top Manager  Are responsible for making  Bertanggung jawab untuk organization-wide decisions membuat keputusan organisasi and establishing plans and dan menetapkan rencana dan goals that affect the entire tujuan yang mempengaruhi organization. organisasi secara keseluruhan.Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–7
  • 5. Managerial Levels Exhibit 1.1Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–8
  • 6. Effectiveness and Efficiency in Management Exhibit 1.2Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–10
  • 7. What Do Managers Do? • Functional Approach  Planning  Defining goals, establishing strategies to achieve goals, developing plans to integrate and coordinate activities.  Organizing  Arranging work to accomplish organizational goals.  Leading  Working with and through people to accomplish goals.  Controlling  Monitoring, comparing, and correcting the work.Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–11
  • 8. Management Functions Exhibit 1.3Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–12
  • 9. What Do Managers Do? (cont’d) • Management Roles Approach  Interpersonal roles  Figurehead, leader, liaison  Informational roles  Monitor, disseminator, spokesperson  Decisional roles  Disturbance handler, resource allocator, negotiatorCopyright © 2005 Prentice Hall, Inc. All rights reserved. 1–13
  • 10. What Do Managers Do? (cont’d) • Skills Approach  Technical skills  Knowledge and proficiency in a specific field  Human skills  The ability to work well with other people  Conceptual skills  The ability to think and conceptualize about abstract and complex situations concerning the organizationCopyright © 2005 Prentice Hall, Inc. All rights reserved. 1–14
  • 11. Skills Needed at Different Management Levels Exhibit 1.5Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–15
  • 12. Management Skills and Management Function Matrix Exhibit 1.7Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–21
  • 13. How The Manager’s Job Is Changing • The Increasing Importance of Customers  Customers: the reason that organizations exist  Managing customer relationships is the responsibility of all managers and employees.  Consistent high quality customer service is essential for survival. • Innovation  Doing things differently, exploring new territory, and taking risks  Managers should encourage employees to be aware of and act on opportunities for innovation.Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–22
  • 14. Changes Impacting the Manager’s JobExhibit 1.8Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–23
  • 15. What Is An Organization? • An Organization Defined  A deliberate arrangement of people to accomplish some specific purpose • Common Characteristics of Organizations  Have a distinct purpose (goal)  Composed of people  Have a deliberate structureCopyright © 2005 Prentice Hall, Inc. All rights reserved. 1–24
  • 16. Characteristics of Organizations Exhibit 1.9Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–25
  • 17. The Changing Organization Exhibit 1.10Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–26
  • 18. Universal Need for Management Exhibit 1.11Copyright © 2005 Prentice Hall, Inc. All rights reserved. 1–28

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