Augmenting objects with IOT services: towards new design issues

Augmenting objects with IOT services:towards new design issuesPierrick Thébault, PhD candidateArts et Métiers ParisTech March 2012Alcatel-Lucent Bell Labs France 1 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

ABOUT MEHELLO Bell Labs France Application Studio Pierrick Thébault Designer PhD candidate at Arts et Métiers ParisTech Thesis supervisors: Pr. Simon Richir, I do research in ubiquitous computing, Dr. Henri Samier, Dr. David Bihanic interaction design and user experience Industrial tutor: Frédérique Pain design for smart objects and environments. Thesis defense: november 2012 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

CONTEXTINTERNET OF THINGS SERVICES DESKTOP-BASED TO MONITOR OBJECTS Social networks of things, smart metering and life logging tools, inventory and goods tracking systems… ENVIRONMENT-BASED TO ORCHESTRATE OBJECTS SERVICES Automation and assisted living systems, reconfigurations for ambience sharing or communication purposes, personalization of content delivery according to social preferences and presence… OBJECT-BASED TO AUGMENT OBJECTS Adding a social dimension, enhancing awareness with open data, suggesting short interactions with Web services, facilitating data circulation among objects… 6 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

AUGMENTED OBJECTSTHE ISSUE OF COMPREHENSIBILITY...SCRUTABILITY EXTERNAL LEGIBILITYthe ability of a user to interrogate her a property of user interfaces thatuser model in order to understand the affects the ability of non-participatingsystem’s behaviour. observers to understand the contextK. Cheverst, H. E. Byun, D. Fitton, C. Sas, C. Kray, et N. Villar,« Exploring issues of user model transparency and proactive of a users actions.behaviour in an office environment control system », User J. B. Zigelbaum, « Mending fractured spaces : external legibilityModeling and User-Adapted Interaction, vol. 15, no. 3, p. 235– and seamlessness in interface design », 2008. [Online].273, 2005. Available: http://dspace.mit.edu/handle/1721.1/46586.INTELLIGIBILITYcharacteristic of systems that seek to act upon what they infer about the contextmust be able to represent to their users what they know, how they know it, andwhat they are doing about it.V. Bellotti et K. Edwards, « Intelligibility and accountability: human considerations in context-aware systems », Human-ComputerInteraction, vol. 16, no. 2-4, p. 193–212, 2001. 12 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

AUGMENTED OBJECTS… AND CONTROLLABILITY observability, where users can evaluate the state of the system at a certain point in time traceability, where users can trace what is going during a certain period (e.g., the event flow) controllability, where users can trace, observe and intervene.J. Coutaz, « Meta-user interfaces for ambient spaces », Task Models and Diagrams for Users InterfaceDesign, p. 1–15, 2007. 13 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

AUGMENTED OBJECTSFUNCTIONS & INTERACTIONS Functional relation ENHANCEMENT COMPLEMENT UNRELATED Interaction relation NATURAL INTUITIVE UNRELATED P. Chi, J. Chen, S. Liu, et H. Chu, « Designing Smart Living Objects–Enhancing vs. Distracting Traditional Human–Object Interaction », Human-Computer Interaction. Interaction Platforms and Techniques, p. 788–797, 2007. 14 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

EXPLORATIONSBRIDGING THE DIGITAL & PHYSICAL WORLDS Augmented object Augmented object Modular object Dynamic object APP USER INTERFACE APP USER INTERFACE ACTIONS USER INTERFACE APPS App APP + ACTIONS ACTIONS SHAPE ACTIONS PRIMARY FUNCTIONS PRIMARY FUNCTIONS APP USER INTERFACE 21 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

EXPLORATIONSDESIGN SPACE Embedded representation (of services) Modular Existing Shape shape object changing External Representation (of services) 22 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

THANKS !pierrick.thebault@alcatel-lucent.com

Augmenting objects with IOT services: towards new design issues

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