Virtual Embedding: Where Have We
Been, Where Are We Going?
A systemized review conducted by…

    Susan Fowler, MLIS
    W...
Where have we been?
  Physical  Virtual: We have been embedding librarians in
  the physical environment of the patron si...
Where are we going?
Virtually Embedded Services                                               Communication Flow, Future…
...
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Virtual embedding

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Virtual embedding

  1. 1. Virtual Embedding: Where Have We Been, Where Are We Going? A systemized review conducted by… Susan Fowler, MLIS Washington University St. Louis Christina L. Wissinger, MS, MLIS Johns Hopkins University
  2. 2. Where have we been? Physical  Virtual: We have been embedding librarians in the physical environment of the patron since 1967. Patrons Virtually Embedded Resources Virtually Embedded Services have retreated into their own virtual environments. Reaching out to patrons now requires that we present library resources Reference questions via… and services in their virtual environment. We conducted a Reading Lists in Web CT • Facebook systemized review to reveal what libraries have done so far • Web CT - discussion and gain insight to the future. Link resolvers to articles and boards books • Electronic Medical Communication Flow, Past … Promotions/Announcements for Records Link resolvers to inter-library loan Patron classes, etc... requests Walk in Librarian / Letter/e Website Mail Embedding Technology: most virtual embedding has been through course management software and Phone Communication Flow, Present… department/community based websites Fax Patron Librarian / Website Twitter Twitter Insatnt Message Facebook Facebook Web CT Web CT IM IM eMail eMail Website Website Pager Pager Blog Blog Wiki Wiki Phone Phone Walk in Walk in
  3. 3. Where are we going? Virtually Embedded Services Communication Flow, Future… •Information RX request in the EMR •Library service aps for mobile Twitter Twitter devices Facebook Facebook •IM in Department Intranet Damn it Jim, I Web CT Web CT have great IM IM •Library Smart Button in NCBI suite Translation eMail eMail of databases resources but and Website Website •Tool bar add in linked to library I still need a Pager Distribution Pager librarian! Center services Blog Blog Wiki Wiki Phone Phone Walk in Walk in Take Away Message: Now that we have successfully delivered resources virtually at the point of need it’s critical to embed services into the patron’s virtual environment. Set your phasers to fun, we’re going to teleport some librarians!

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