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Case Study - Making Friends in 2088: 5 short stories from Mosman
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Case Study - Making Friends in 2088: 5 short stories from Mosman

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By Bern De Broglio

By Bern De Broglio

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  • My only friends: Log files & Google Analytics The odd angry email
  • Librarians have their regulars, and know their quirks Community services staff have relationships with their customers Rangers who’ve been there a while are well-known and sometimes even liked But on the web…

Case Study - Making Friends in 2088: 5 short stories from Mosman Case Study - Making Friends in 2088: 5 short stories from Mosman Presentation Transcript

  • Making friends in 2088 LG Web Network conference, 19 August 2010
  • Mosman LGA
    • 8.7 square kilometres
    • 170 council staff
    • population 28,000
    • approx 80%+ internet
  • closest to the community level of government
  • Photo by charamelody (Flickr) CC BY-NC 2.0
  • closest to the community
  • be part of the community
  • This is where we hold hands & sing Kumbaya Photo by Swamibu (Flickr) CC BY-NC 2.0
  • Why?
    • Better inform
    • Listen & collaborate
    • Reap rewards of randomness & serendipity a.k.a. do point oh
  • How?
  • Allies in the organisation
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  • The making of… video
  • I changed some codes!
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  • All staff
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  • Community groups ‘ Social Media Mob Mosman’ Image credit: Wendy Vismans for Wildcare Alice Springs CC BY-NC 2.5
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  • “ Amazing night!” I feel like I’ve been on a trip to the 23rd century; my head is spinning
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  • Mosman Orchestra photos by Mosman Camera Club
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  • Photo by Chris Pirillo (Flickr) CC BY-ND 2.0
  • Photo by Ninja M (Flickr) CC BY-NC-SA 2.0
  • thank you www.mosman.nsw.gov.au @mosmancouncil [email_address]