Case Study - Making Friends in 2088: 5 short stories from Mosman

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By Bern De Broglio

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  • My only friends: Log files & Google Analytics The odd angry email
  • Librarians have their regulars, and know their quirks Community services staff have relationships with their customers Rangers who’ve been there a while are well-known and sometimes even liked But on the web…
  • Case Study - Making Friends in 2088: 5 short stories from Mosman

    1. 1. Making friends in 2088 LG Web Network conference, 19 August 2010
    2. 2. Mosman LGA <ul><li>8.7 square kilometres </li></ul><ul><li>170 council staff </li></ul><ul><li>population 28,000 </li></ul><ul><li>approx 80%+ internet </li></ul>
    3. 3. closest to the community level of government
    4. 4. Photo by charamelody (Flickr) CC BY-NC 2.0
    5. 5. closest to the community
    6. 6. be part of the community
    7. 7. This is where we hold hands & sing Kumbaya Photo by Swamibu (Flickr) CC BY-NC 2.0
    8. 8. Why? <ul><li>Better inform </li></ul><ul><li>Listen & collaborate </li></ul><ul><li>Reap rewards of randomness & serendipity a.k.a. do point oh </li></ul>
    9. 9. How?
    10. 10. Allies in the organisation
    11. 15. The making of… video
    12. 16. I changed some codes!
    13. 18. All staff
    14. 23. Community groups ‘ Social Media Mob Mosman’ Image credit: Wendy Vismans for Wildcare Alice Springs CC BY-NC 2.5
    15. 25. “ Amazing night!” I feel like I’ve been on a trip to the 23rd century; my head is spinning
    16. 27. Mosman Orchestra photos by Mosman Camera Club
    17. 39. Photo by Chris Pirillo (Flickr) CC BY-ND 2.0
    18. 40. Photo by Ninja M (Flickr) CC BY-NC-SA 2.0
    19. 41. thank you www.mosman.nsw.gov.au @mosmancouncil [email_address]

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