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Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
Usability  & Usability Testing
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Usability & Usability Testing

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AWDP Session 4

AWDP Session 4

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  • 1. Web Usability &amp;Usability Testing<br />Elaine Brennan<br />
  • 2. Web Usability?<br />First law of web usability:<br />‘Don’t make me think!’<br />Steve Krug<br />
  • 3. Consistent identity<br />logo or site ID<br />name<br />tagline<br />
  • 4. Navigation<br />
  • 5. Types of pages<br />the homepage<br />pathway pages<br />information pages<br />
  • 6. The homepage<br /><ul><li>identify the site
  • 7. set tone and personality
  • 8. make clear what the site is about
  • 9. help people start tasks immediately
  • 10. direct them efficiently to what they want</li></li></ul><li>Pathway pages<br />get people to what they’re looking for<br />like a table of contents<br />create a smooth path which doesn’t:<br /> make people think<br /> have to use the Back button<br />most people choose the first plausible looking option: satisficing<br />
  • 11. Information pages<br />destination pages <br />where users scan and get their information<br />
  • 12. Page layout<br />clear visual hierarchy<br />break pages into clearly defined areas<br />make it obvious what’s clickable<br />keep down the noise<br />
  • 13. Usability testing <br />Usability testing helps you find out how well your website is working.<br />
  • 14. Doing a usability test<br />You carry out a usability test by:<br />watching and listening as one user at a time <br />responds to your site<br />tries to find specific information<br />tries to accomplish specific tasks with the website <br />recording the results<br />discussing results with your web team<br />making changes accordingly <br />testing again!<br />
  • 15. What Steve Krug knows:<br />If you want a great site, you’ve got to test.<br />Testing one user is 100 percent better than testing none.<br />Testing one user early in the project is better than testing 50 near the end.<br />The importance of recruiting representative users is overrated.<br />The point of testing is not to prove or disprove something. It’s to inform your judgement.<br />Testing is an iterative process.<br />Nothing beats a live audience reaction.<br />
  • 16. How many users to test?<br />Krug advises 3 or 4 will pick up nearly all of the most significant problems<br />
  • 17. Who to recruit?<br />‘it doesn’t much matter who you test’ as:<br />We’re all beginners under the skin.<br />It’s usually not a good idea to design a site so that only our target audience can use it.<br />Experts are rarely insulted by something that is clear enough for beginners.<br />
  • 18.  Where and how to test?<br />
  • 19. Who, what, when?<br /> Who should do the testing?<br />Who should observe?<br />What do you test, and when?<br />
  • 20. Types of live-site test<br />‘Get it’ testing<br />Key task testing<br />
  • 21. Let’s usability test!<br />Let’s have a go at doing a quick set of ‘Get it’ tests<br />

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