Your SlideShare is downloading. ×
0
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Useability example - STC
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Useability example - STC

230

Published on

An email invitation with some major glitches

An email invitation with some major glitches

Published in: Technology, Education
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
230
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Transcript

    • 1. Useability example: STC email invitation
    • 2. Sounds great! I’d love to go.
    • 3. How it all went wrong…
    • 4. The price is reasonable.
    • 5. Hmm. It’s next week, I wonder which day? I’ll click and find out.
    • 6. Still no date… Ah well, I’ll click to book, surely the date will be there.
    • 7. But where do I click? Oh look, this is underlined. Maybe it’s a link.
    • 8. No, it’s not. Where do I click to book?
    • 9. Oh, right, here’s a link to book
    • 10. Hmm. Is this right? I have to select the show.
    • 11. Only one date – and it’s tomorrow!
    • 12. And what happened to my preview price?
    • 13. All too hard… I give up.
    • 14. The mistakes…
    • 15. The dates were below the fold, so not seen.
    • 16. The link to book THIS OFFER neither stood out – nor looked like a link
    • 17. AND non-linked text was underlined
    • 18. How it should have happened…
    • 19. Sounds great! I’d love to go. Preview dates: Monday 1 June Tuesday 2 June Wednesday 3 June Wharf 1 at 8pm Seats are limited so please book now to avoid disappointment
    • 20. Great, I’m free on Monday Preview dates: Monday 1 June Tuesday 2 June Wednesday 3 June Wharf 1 at 8pm Seats are limited so please book now to avoid disappointment
    • 21. Preview dates: Monday 1 June Tuesday 2 June Wednesday 3 June Wharf 1 at 8pm Seats are limited so please book now to avoid disappointment OK, I’ll click here to book. Book tickets
    • 22. Just choose Monday.
    • 23. There’s my special price. Great. I’ll book.
    • 24. Thank you Feedback? [email_address]

    ×