Conflict PowerPoint PPT Content Modern Sample

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  • + guest97f6989 guest97f6989 7 months ago
    this is cheating..... i saw this persantation on scrib by another person ... this is dammmmmm cheating
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Conflict PowerPoint PPT Content Modern Sample - Presentation Transcript

  1. Conflict
  2. Program Objectives
    • Explain the difference between a disagreement and a conflict.
    • Explain the six causes of conflicts.
    • Explain the importance of talking out conflict.
    • Use two-way and assertive communication skills to level with people, to accept feedback from them, and to discuss/resolve problems.
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  3. A Challenge
    • Please write a One Sentence Definition of
    • C O N F L I C T.
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  4. Definition (1 of 2)
    • A situation in which someone believes that his or her own needs have been denied.
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  5. Definition (2 of 2)
    • “ The goal of organizational leadership is not to eliminate conflict, but to use it.”
    • “ Conflict is a predictable social phenomenon and should be channeled to useful purposes.”
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  6. What Do You Think?
    • When you hear the word . . .
    • CONFLICT
    • What do you think and what images come to you . . .
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  7. Symptoms Of Conflict (1 of 4)
    • Tensions.
    • No desire to communicate.
    • Work not done properly.
    • Disastrous meetings.
    • Anger occurs quickly and easily.
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  8. Symptoms Of Conflict (2 of 4)
    • Failing productivity.
    • Slipping morale.
    • Absenteeism.
    • Accidents.
    • Escalating costs.
    • Slamming doors.
    • Shouting.
    • Bad times.
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  9. Symptoms Of Conflict (3 of 4)
    • The employee (or employees) involved display no desire to communicate.
    • Bad tempers are evident.
    • Productivity is falling.
    • Morale is slipping.
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  10. Symptoms Of Conflict (4 of 4)
    • One or more of those involved frequently calls in sick.
    • Accidents and errors become more frequent.
    • Disagreements become more pronounced (shouting, slamming doors, etc.)
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  11. Dealing With Resistance
    • The Five "A'S"
    • Avoidance.
    • Acceptance.
    • Adaptation.
    • Adamancy.
    • Attack (push back).
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  12. Symptoms Versus Causes
    • Symptoms:
    • Conditions brought on by other related situations; signs of a basic problem.
    • Causes:
    • The basic problems; situations that give rise to symptoms.
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  13. Causes of Conflict www.readysetpresent.com Page
  14. Causes of Conflict (1 of 3)
    • Conflicts of belief:
      • People have different personal beliefs and any deviation from those beliefs is bound to cause problems. This type of conflict should not be allowed to erupt in an organization.
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  15. Defuse A Conflict www.readysetpresent.com Page
  16. Active Listening www.readysetpresent.com Page
  17. Conflicts Deadlocks www.readysetpresent.com Page
  18. What is your next step? www.readysetpresent.com Page
    • Download “ Conflict ” PowerPoint presentation at ReadySetPresent.com 131 slides include : the definition of conflict, symptoms and causes of conflict, 5 methods to handle conflict, group conflict and causes, ways to address conflict: ignoring - stifling, defusing, organizational conflict: positive and negative aspects, 4 stages of conflict management, organizational conflict and conflict management strategies, 17 points on how to overcome deadlocks, 5 types of conflict deadlocks each with causes and techniques to handle: relationship - data - value - interests - structural, conflict models, strategies, tips, how to’s and more. Royalty Free - Use Them Over and Over Again.
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