Challenging Employees PowerPoint PPT Content Modern Sample

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127 slides include: the 5 different personalities: the bull - the fox - the time bomb - the whiner - and the wall, with their qualities and specific strategies for each, tips for dealing with difficult people, Q&A slides on dealing with different situations, giving and receiving feedback, controlling anger, and 9 techniques on increasing employee enthusiasm and more.

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  • Great presentation. I would be happy to receive a copy of the whole set of slides on email: mahmoud_ramadan1907@yahoo.com Thanks a lot
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Challenging Employees PowerPoint PPT Content Modern Sample

  1. 1. ChallengingEmployees
  2. 2. The Process (1 of 6)  Report the problem. www.readysetpresent.com Page 2
  3. 3. Program Objectives (1 of 2)  Be able to locate and identify difficult employees.  Learn that every employee has a unique way of completing tasks, and learn how to gel everyone’s abilities.  Learn how to deal with a continually troubling employee. www.readysetpresent.com Page 3
  4. 4. Program Objectives (2 of 2)  Understand what is expected and how to work more effectively in the office environment.  Learn the tools that allow for constructive feedback and more productive employees. www.readysetpresent.com Page 4
  5. 5. Definition Someone who, whether consciously or subconsciously, disrupts or hinders the advancement of productivity in the work place. www.readysetpresent.com Page 5
  6. 6. People Aren’t Difficult,They Are Different  Employees at all levels may feel insecure and under pressure to perform.  More dissatisfaction amounts to more difficult people.  Dissatisfaction: – Can cause the loss of clients. – Can slow down productivity. – Can cause absenteeism to increase. www.readysetpresent.com Page 6
  7. 7. Being Objective  Being objective is very important because… – It prevents favoritism. – It ensures that personal dislike is not affecting judgment. – It ensures that the employee is evaluated on the basis of performance standards. – It prevents legal issues. – It prevents emotions from clouding judgment. www.readysetpresent.com Page 7
  8. 8. CertainPersonality Types The Bull www.readysetpresent.com Page 8
  9. 9. Certain Personality Types The Time Bomb www.readysetpresent.com Page 9
  10. 10. CertainPersonality Types The Stone Wall www.readysetpresent.com Page 10
  11. 11. Other Personality Types (3 of 6)  The Grenade (Much like the Time Bomb): – Explodes into uncontrolled ranting and raving after an initial calm.  The Know-it-All: – Has a low tolerance for correction and contradiction. www.readysetpresent.com Page 11
  12. 12. Benefits of Good Feedback(1 of 2)  Overcomes the barriers of confrontation and defensiveness  Strengthens trust, improves morale, and increases productivity  Recruits employee participation in setting future goals www.readysetpresent.com Page 12
  13. 13. Fixing the Problem What Managers Must Do www.readysetpresent.com Page 13
  14. 14. Responsibility A Manager Has The Authority To:  Direct or control.  Exert control.  Utilize authority, discipline, or persuasion.  Supervise, or carry on. www.readysetpresent.com Page 14
  15. 15. Responsibility A Manager Has The Authority To:  Direct or control.  Exert control.  Utilize authority, discipline, or persuasion.  Supervise, or carry on. www.readysetpresent.com Page 15
  16. 16. Controlling Your Anger www.readysetpresent.com Page 16
  17. 17. Increase Enthusiasm www.readysetpresent.com Page 17
  18. 18. What is your next step?www.readysetpresent.com Page 18
  19. 19. Download “Challenging Employees” PowerPoint presentation at ReadySetPresent.com 149 slides include: 12 points on objectivity, 4 types of intent, slides on the 5 different personalities: the bull - the fox - the time bomb - the whiner - and the stone wall, with their qualities and 8 points on specific strategies for dealing with each, 10 otherpersonality types, 6 points on dealing with generally difficult people, 18 quick tips on dealing with challenging employees, 6 Q&A slides on dealing with difficult situations, 17 points on giving feedback,slides on giving and receiving feedback, 7 slides on the key aspectsof giving feedback, 4 slides on constructive feedback skills, 6 slides on the problem fixing process, 4 slides on termination, 6 points on enforcing work rules, 6 slides on controlling anger, 9 points on controlling anger, and 9 techniques on increasing employee enthusiasm, 16 steps on employee management and action plans and much more. Royalty Free - Use Them Over and Over Again. Updated & Expanded 2013 Now: more content, graphics, and diagrams www.readysetpresent.com Page 19

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