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Challenging Employees PowerPoint PPT Content Modern Sample

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127 slides include: the 5 different personalities: the bull - the fox - the time bomb - the whiner - and the wall, with their qualities and specific strategies for each, tips for dealing with …

127 slides include: the 5 different personalities: the bull - the fox - the time bomb - the whiner - and the wall, with their qualities and specific strategies for each, tips for dealing with difficult people, Q&A slides on dealing with different situations, giving and receiving feedback, controlling anger, and 9 techniques on increasing employee enthusiasm and more.

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  • Great presentation. I would be happy to receive a copy of the whole set of slides on email: mahmoud_ramadan1907@yahoo.com Thanks a lot
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Transcript

  • 1. ChallengingEmployees
  • 2. The Process (1 of 6)  Report the problem. www.readysetpresent.com Page 2
  • 3. Program Objectives (1 of 2)  Be able to locate and identify difficult employees.  Learn that every employee has a unique way of completing tasks, and learn how to gel everyone’s abilities.  Learn how to deal with a continually troubling employee. www.readysetpresent.com Page 3
  • 4. Program Objectives (2 of 2)  Understand what is expected and how to work more effectively in the office environment.  Learn the tools that allow for constructive feedback and more productive employees. www.readysetpresent.com Page 4
  • 5. Definition Someone who, whether consciously or subconsciously, disrupts or hinders the advancement of productivity in the work place. www.readysetpresent.com Page 5
  • 6. People Aren’t Difficult,They Are Different  Employees at all levels may feel insecure and under pressure to perform.  More dissatisfaction amounts to more difficult people.  Dissatisfaction: – Can cause the loss of clients. – Can slow down productivity. – Can cause absenteeism to increase. www.readysetpresent.com Page 6
  • 7. Being Objective  Being objective is very important because… – It prevents favoritism. – It ensures that personal dislike is not affecting judgment. – It ensures that the employee is evaluated on the basis of performance standards. – It prevents legal issues. – It prevents emotions from clouding judgment. www.readysetpresent.com Page 7
  • 8. CertainPersonality Types The Bull www.readysetpresent.com Page 8
  • 9. Certain Personality Types The Time Bomb www.readysetpresent.com Page 9
  • 10. CertainPersonality Types The Stone Wall www.readysetpresent.com Page 10
  • 11. Other Personality Types (3 of 6)  The Grenade (Much like the Time Bomb): – Explodes into uncontrolled ranting and raving after an initial calm.  The Know-it-All: – Has a low tolerance for correction and contradiction. www.readysetpresent.com Page 11
  • 12. Benefits of Good Feedback(1 of 2)  Overcomes the barriers of confrontation and defensiveness  Strengthens trust, improves morale, and increases productivity  Recruits employee participation in setting future goals www.readysetpresent.com Page 12
  • 13. Fixing the Problem What Managers Must Do www.readysetpresent.com Page 13
  • 14. Responsibility A Manager Has The Authority To:  Direct or control.  Exert control.  Utilize authority, discipline, or persuasion.  Supervise, or carry on. www.readysetpresent.com Page 14
  • 15. Responsibility A Manager Has The Authority To:  Direct or control.  Exert control.  Utilize authority, discipline, or persuasion.  Supervise, or carry on. www.readysetpresent.com Page 15
  • 16. Controlling Your Anger www.readysetpresent.com Page 16
  • 17. Increase Enthusiasm www.readysetpresent.com Page 17
  • 18. What is your next step?www.readysetpresent.com Page 18
  • 19. Download “Challenging Employees” PowerPoint presentation at ReadySetPresent.com 149 slides include: 12 points on objectivity, 4 types of intent, slides on the 5 different personalities: the bull - the fox - the time bomb - the whiner - and the stone wall, with their qualities and 8 points on specific strategies for dealing with each, 10 otherpersonality types, 6 points on dealing with generally difficult people, 18 quick tips on dealing with challenging employees, 6 Q&A slides on dealing with difficult situations, 17 points on giving feedback,slides on giving and receiving feedback, 7 slides on the key aspectsof giving feedback, 4 slides on constructive feedback skills, 6 slides on the problem fixing process, 4 slides on termination, 6 points on enforcing work rules, 6 slides on controlling anger, 9 points on controlling anger, and 9 techniques on increasing employee enthusiasm, 16 steps on employee management and action plans and much more. Royalty Free - Use Them Over and Over Again. Updated & Expanded 2013 Now: more content, graphics, and diagrams www.readysetpresent.com Page 19