Risk Management for digital projects

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presentation held by Liesl Pfeffer at the Digital PM summit in Philadephie on Oct 15: http://blog.dpm2013.com

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Risk Management for digital projects

  1. 1. RISK MANAGEMENT FOR DIGITAL PROJECTS LIESL PFEFFER PROJECT MANAGER REACTIVE NEW YORK
  2. 2. 1. INTRODUCTION TO RISK MANAGEMENT 2. IDENTIFYING RISKS 3. DEFINING RISKS 4. TRACKING RISKS
  3. 3. 1. INTRODUCTION TO RISK MANAGEMENT WHY YOU NEED TO KNOW HOW TO MANAGE RISKS IN YOUR PROJECTS
  4. 4. WHAT IS A RISK?
  5. 5. 1. INTRODUCTION TO RISK MANAGEMENT
  6. 6. 1. INTRODUCTION TO RISK MANAGEMENT
  7. 7. 1. INTRODUCTION TO RISK MANAGEMENT IDENTIFY DEFINE TRACK Identification and assessment of risks Agreement on response strategy Tracking until closure
  8. 8. 1. INTRODUCTION TO RISK MANAGEMENT IDENTIFY DEFINE TRACK Identification and assessment of risks Agreement on response strategy Tracking until closure
  9. 9. 1. INTRODUCTION TO RISK MANAGEMENT IDENTIFY DEFINE TRACK Identification and assessment of risks Agreement on response strategy Tracking until closure
  10. 10. WHO MANAGES RISKS?
  11. 11. 1. INTRODUCTION TO RISK MANAGEMENT 2. IDENTIFYING RISKS 3. DEFINING RISKS 4. TRACKING RISKS
  12. 12. 2. IDENTIFYING RISKS INTERNAL VS EXTERNAL RISKS
  13. 13. INTERNAL RISKS
  14. 14. 2. IDENTIFYING RISKS INTERNAL RISKS Availability of resources Reliability of resources Stakeholders Partners Suppliers
  15. 15. EXTERNAL RISKS Source: AP Photo/Bebeto Matthews
  16. 16. 2. IDENTIFYING RISKS EXTERNAL RISKS Competitor activity Corporate strategy or priority changes Legal issues / regulatory changes Natural disasters Loss of power / internet Communication system failures
  17. 17. 2. IDENTIFYING RISKS CATEGORIZE RISKS TO HELP IDENTIFY THEM
  18. 18. COMMON RISKS
  19. 19. 2. IDENTIFYING RISKS PROJECT MANAGEMENT Scope creep Disorganized or under resourced client Client does not have enough authority Content delays
  20. 20. 2. IDENTIFYING RISKS TECHNOLOGY Third party integrations Using new or unfamiliar technologies Changes in technology Quality control
  21. 21. 2. IDENTIFYING RISKS OPERATIONAL Recruitment and retention of staff Insufficient skill levels Access to required equipment/software Equipment failure
  22. 22. 1. INTRODUCTION TO RISK MANAGEMENT 2. IDENTIFYING RISKS 3. DEFINING RISKS 4. TRACKING RISKS
  23. 23. 3. DEFINING RISKS HOW TO CREATE A RISK REGISTER
  24. 24. 3. DEFINING RISKS DETAIL THE RISKS Description of the risk Owner Probability Impact Response
  25. 25. 3. DEFINING RISKS ASSESS THE PROBABILITY Common sense Experience Questioning
  26. 26. 3. DEFINING RISKS ASSESS THE IMPACT Cost Time Quality
  27. 27. 3. DEFINING RISKS CALCULATE THE SEVERITY Common sense Project knowledge Experience
  28. 28. 3. DEFINING RISKS DETERMINE RISK RESPONSES Risk analysis (impact/severity) Benefit of the risk response Cost of the risk response
  29. 29. 1. INTRODUCTION TO RISK MANAGEMENT 2. IDENTIFYING RISKS 3. DEFINING RISKS 4. TRACKING RISKS
  30. 30. 4. TRACKING RISKS WHAT TO DO DURING THE PROJECT
  31. 31. 4. TRACKING RISKS SCHEDULE PROJECT CHECKPOINTS
  32. 32. 4. TRACKING RISKS MAINTAIN THE RISK REGISTER REGULARLY
  33. 33. 4. TRACKING RISKS DISCUSS CURRENT RISKS WITH STAKEHOLDERS EACH WEEK
  34. 34. IN CONCLUSION
  35. 35. THANK YOU TWITTER: @LIESLPFEFFER INSTAGRAM: LIESLPFEFFER REACTIVE: WWW.REACTIVE.COM

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