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Questioning skills
Questioning skills
Questioning skills
Questioning skills
Questioning skills
Questioning skills
Questioning skills
Questioning skills
Questioning skills
Questioning skills
Questioning skills
Questioning skills
Questioning skills
Questioning skills
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Questioning skills

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  • How can you mix-up Open and Close questions???
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  • 1. questioning skills Presented by : Rubina Isidore IEIBS Akademia
  • 2. What is a Question ???? A question may be either a linguistic expression used to make a request for information, or else the request itself made by such an expression. This information may be provided with an answer.
  • 3. Why do we ask Questions ? • To clarify doubts • To gather more information • To understand whether the respondent has understood what is being told • To reaffirm whether what we have heard is correct or not
  • 4. Types of Questions •Open and Closed Questions •Funnel Questions •Probing Questions •Leading Questions •Rhetorical Questions
  • 5. Open Questions are : What is your age? Did you complete your Matriculation? Are you thirsty? Did you participate in the inter-collegiate quiz competition?
  • 6. Close Ended Questions are  What happened at the meeting?  Why did he react that way?  How was the party?  Tell me what happened next.  Describe the circumstances in more detail.
  • 7. What Kind of Questions can you come up with ?
  • 8. How to ask Questions  Avoid asking questions that can be answered simply with “yes” or “no.”  Instead, consider questions that start with “What,” “How,” “When” and “Where.”  Avoid leading questions. Those questions can be perceived by the other as manipulative and dishonest.  Avoid frequently asking questions that begin with “Why.”
  • 9. Powerful questions that can help being more effective….  What do you want?  What will that give you?  What is important about that?  What is holding you back?  What if you do nothing?  What is this costing you?  How much control do you have in this situation?  What do you need to say “no” to?  How can you make this easy?  What options do you have?  What will you do? By when?  What support do you need to assure success?  How will you know you have been successful?  What are you learning from this?
  • 10. Using Questioning Techniques  Learning  Relationship building  Managing and coaching  Avoiding misunderstandings  De-fusing a heated situation  Persuading people
  • 11. ACTIVITY

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