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Change management
 

Change management

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    Change management Change management Presentation Transcript

    • CHANGE MANAGEMENTPresented by :Rubina IsidoreBatch – 3
    • BE THE CHANGE YOUWANT TO SEE
    • WHAT IS CHANGE MANAGEMENT ?Change management is an approach to shifting ortransitioning individuals, teams andorganisations from a current state to a desiredfuture state. It is an organizational process aimed athelping change stakeholders to accept andembrace changes in their business environment.
    • CHANGE MANAGEMENT REQUIRESAND
    • AREAS OF CHANGE IN ANORGANISATION Strategic Structural Process-oriented and people-centered
    • REASONS FOR CHANGE Facing increased competition Smarter and more demanding customers Less brand loyal Improvements in operations can simultaneouslylower costs and improve customer satisfaction. Improving operations often dependent on advancesin technology
    • WHY ARE PEOPLE RESISTANT TO CHANGE ? Loss of status or job security in the organization Non-reinforcing reward systems. Surprise and fear of the unknown Peer pressure Organizational politics Fear of failure
    • PROSCI’S ADKAR MODEL OF CHANGE Awareness of the need for change Desire to participate and support the change Knowledge on how to change Ability to implement required skills and behaviours Reinforcement to sustain the change
    • KURT LEWIN MODEL
    • CHANGE MANAGEMENT Increase urgency : inspire people to move Build the guiding team : the right people Get the vision right : simple vision and strategy Empower action : Remove obstacles Create short-term wins : Set aims that are easy toachieve Dont let up : highlight achieved and futuremilestones Make change stick : Weave change into culture
    • COMPONENTS OF CHANGE MANAGEMENT Change management process (Proscis research) Phase 1 - Preparing for change (Preparation,assessment and strategy development) Phase 2 - Managing change (Detailed planningand change management implementation) Phase 3 - Reinforcing change (Data gathering,corrective action and recognition) Readiness assessments Communication and communication planning Coaching and manager training for changemanagement
    • COMPONENTS OF CHANGE MANAGEMENT Training and employee training development Sponsor activities and sponsor roadmaps Resistance management Data collection, feedback analysis and correctiveaction Celebrating and recognizing success