WHAT IS USER EXPERIENCE?                                         It is designing and managing “usability” … plus other    ...
page 2What professional communities will support me?UX professionals have both local and international org’s to help.     ...
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User Experience Info Sheet - interface 2012 - Rutgers

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FAQ that describes user experience as a profession. Also lists professional resources in the NY, NJ, and PA area for User Experience Professionals. Prepared for my talk at "interface 2012", at Rutgers on 2012-11-15. (Dick Herring)

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User Experience Info Sheet - interface 2012 - Rutgers

  1. 1. WHAT IS USER EXPERIENCE? It is designing and managing “usability” … plus other things that affect product or service desirability. Peter Morville extended the UX horizon in 2004 (http://semanticstudios.com/) Also, see S. Psomas for a discussion of what specialties people hire for: http://uxmatters.com/mt/archives/2007/11/the- five-competencies-of-user-experience- design.php And see W. Hess; for list of what is “NOT” http://mashable.com/2009/01/09/user- experience-design/How good are the career opportunities?Generally pretty good, especially if you become “good”, because UX helps to createrevenue or to save costs through efficiency. It is flogged as a highly desirable and growingprofession. USA Today; http://money.usnews.com/money/careers/articles/2007/12/19/usabilityuser- experience-specialist-executive-summary Salary and opportunities: http://www.onwardsearch.com/careers/user-experience- careers-guide/What things do User Experience Professionals do?A variety of interesting things, because there is often a need to understand users andgoals and then do analysis and design. Agile methods also are becoming “flavors” of UX. See Usability process and best practices: http://usability.gov/guidelines/ See UX Magazine: http://uxmag.com/most-popular See Dick Herring’s unedited links on Delicious: http://delicious.com/rdherring5/ux General articles on usability at Jakob Nielsen’s site: http://www.useit.com/interface - Rutgers - 2012 Richard D. Herring rdherring5@yahoo.com
  2. 2. page 2What professional communities will support me?UX professionals have both local and international org’s to help. Usability Professionals Association: http://www.upassoc.org/chapters/index.html Usability NJ (the local UXPA Chapter): http://www.usabilitynj.org/ Philly Chi (Philadelphia chapter of ACM): http://phillychi.acm.org/ Society for Technical Communication: http://www.stc.org/ New York City UPA: http://www.nycupa.org/ Delaware Valley UPA: http://upadelawarevalley.org/What steps should I take next? Explore the links listed on this handout. Join UXPANJ at a local meeting or event. http://www.usabilitynj.org/about Join UXPANJ (and other UX interest groups) us at Yahoo! Groups, LinkedIn.com or Twitter (@upa_nj). Reach out to a UPA Officer or Member for advice. They’ll help!interface - Rutgers - Fall 2012 Richard D. Herring rdherring5@yahoo.com

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