This Is bfi    bfi is a Full Service Contract Furnishings Firm, providing    services and products for the office environm...
About bfi     bfi is proud to be one of America’s largest and most capable office     furniture dealerships. For over sixt...
About bfi            bfi is a privately owned, professionally managed            company. We have a staff of over 100 tale...
About bfi      bfi’s reputation is based on our wide range of experience with      major projects and our ability to provi...
Single Source Accountability               With business furnishings, floor covering solutions, move               managem...
Services  Product Services               Consulting Services:  - Specification Support        - Financial Analysis  - Furn...
Products     The Finest Products from Top Companies     bfi is proud to represent a distinguished group of over 250 office...
Customer ServiceOnline Customer Service Request FormShould there be a problem with your furniture, you may notify our cust...
Customer Service  Client Manager System (C.M.S.)  bfi provides secured Internet on-line order status, and tracking through...
The bfi Advantage•   Long term stability with over 65 years of experience•   Professional Furniture Planning Staff – NCIDQ...
Client ListOur clients range from        •   Verizon Wireless              •   Winthrop University Hospital   •   National...
Contact UsElizabeth, NJ                   Parsippany, NJ               New York, NY(Corporate Headquarters)        10 Lani...
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This Is Bfi

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Business Furniture Incorporated

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This Is Bfi

  1. 1. This Is bfi bfi is a Full Service Contract Furnishings Firm, providing services and products for the office environment. Since our inception in 1947, Business Furniture, Inc. (bfi) has prided itself on delivering the highest quality and best value to our customers. This philosophy has helped us grow into a national industry leader, distributing a wide range of office furniture and solutions throughout the New York metropolitan area and nationwide. As our many satisfied customers have come to know, bfi offers not only products and services you can depend on, but also a convenient, cost-effective partnership that will help your business grow.
  2. 2. About bfi bfi is proud to be one of America’s largest and most capable office furniture dealerships. For over sixty five years, we have provided all the services, furnishings, and equipment needed to create the most efficient of office environments for customers throughout the New York metropolitan area and nationwide. As we have grown, we have kept pace with the latest concepts and technologies to meet the countless demands of the nation’s dynamic workplace.
  3. 3. About bfi bfi is a privately owned, professionally managed company. We have a staff of over 100 talented employees at our three locations – two in New Jersey and one in New York. Our customer base reflects a cross section of the marketplace, including corporate clients, governmental agencies, the architectural and design community, healthcare facilities, and many major real estate developers and brokers.
  4. 4. About bfi bfi’s reputation is based on our wide range of experience with major projects and our ability to provide complete and comprehensive services for all types of environments and budgets. Our many longstanding client relationships are proof of the bfi commitment to leading our industry with the highest levels of integrity, innovation, client satisfaction, and financial strength.
  5. 5. Single Source Accountability With business furnishings, floor covering solutions, move management services, and financing alternatives, bfi gives you single source accountability for your entire project. Our flexible approach, cost control measures, and project management techniques ensure success. The bfi professional team works with you to establish your project’s goals and develop comprehensive furniture and project specifications, presented to you in an easy-to-understand graphic format.
  6. 6. Services Product Services Consulting Services: - Specification Support - Financial Analysis - Furniture Procurement - Project Management - Floor Covering Procurement - Field Administration - Delivery and Installation - Relocation Services - Refurbishment and Service - Asset Management - Trade in/Buy Back Program - Floor Covering Consultation - Leasing Alternatives - Commercial Lease Audits
  7. 7. Products The Finest Products from Top Companies bfi is proud to represent a distinguished group of over 250 office furniture manufacturers, allowing us to meet every demand and every budget for furnishing tomorrow’s office today. - Systems Furniture - Custom Products - Seating - Carpeting - Desks and Credenzas - Signage - Filing Systems - Accessories - Tables - Window Treatment - VDT/Computer Furniture - Art Work - Movable Walls - Environmental Products
  8. 8. Customer ServiceOnline Customer Service Request FormShould there be a problem with your furniture, you may notify our customerservice department during normal business hours or twenty four hours a day,seven days a week on our website.Go to Customer Service Request Form.Customer Satisfaction SurveyAs part of bfi’s Quality Assurance Program, we have established a secured webbased performance survey program. This program allows bfi to survey customersregarding performance of our sales personnel, project managers, ease of doingbusiness with bfi, and overall customer satisfaction.
  9. 9. Customer Service Client Manager System (C.M.S.) bfi provides secured Internet on-line order status, and tracking through our website at www.bfionline.com. This site includes information on furniture standards as specified by the client’s design group. Once you access the C.M.S. system, you can:  View up to the minute order status reports  Review order history reports  Check or submit customer service reports  Print your own invoices  Reprint open quotes At any hour of the day or night, you can have complete, real-time information on the status of any open item relating to your account.
  10. 10. The bfi Advantage• Long term stability with over 65 years of experience• Professional Furniture Planning Staff – NCIDQ Certified Designers• Leading edge technology for project specification and tracking• Solid reputation based on numerous satisfied A-list clients• 24 hour customer service with long term staff for project continuity• Competitive discounting through extensive purchasing power• Hassle free projects completed on time and on budget• Local and nationwide services• Available to New York and New Jersey governments through state contracts• One stop shopping and single source accountability
  11. 11. Client ListOur clients range from • Verizon Wireless • Winthrop University Hospital • National Audubon Society • UMDNJ • Macy’s • Chase Manhattan Bankvery small to Fortune • Lufthansa • US Trust Company • The Andrew W. Mellon Foundation500, in nearly every • Simon & Schuster • Standards and Poors • M&M Marsindustry, including • Hoffmann-La Roche, Inc. • Federal Reserve Bank • Christian Dior Perfumes, Inc.healthcare, hi-tech, retail • Kraft Foods • New York University • Robert Wood Johnson Medical • NBC • CB Richard Ellis Schooland education. Here are • Tommy Hilfiger, USA • Red Bulls • Novo Nordiska few of our clients which • Park Avenue BMW • ADT • McKinsey and Companyweve helped make their • Honeywell • Audi of North America • FMC Corporationworking environment a • Accenture • JMK BMW • Appaloosa Managementbetter place to be in. • Eight O’clock Coffee • Paul Miller BMW • TD Ameritrade
  12. 12. Contact UsElizabeth, NJ Parsippany, NJ New York, NY(Corporate Headquarters) 10 Lanidex Center W THE ARTS BUILDING133 Rahway Avenue Parsippany, NJ 07054 336 West 37th StreetElizabeth, NJ 07202 tel: 973-503-0730 Suite # 360tel: 908-355-3400 New York, NY 10018 tel: 212-685-9344 Visit us online! For more complete information, please visit our web site at www.bfionline.com. There we have a more extensive listing of our services and product offerings for you to review at your leisure, 24 hours a day, 7 days a week.
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