BTX Presentation

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BTX Presentation

  1. 2. BTX Air Express Mission <ul><li>BTX Air Express is dedicated to establishing long term </li></ul><ul><li>Partnerships with our customers. We will provide options </li></ul><ul><li>and solutions regarding all your transportation requirements. </li></ul><ul><li>With the utmost care and by ensuring complete satisfaction </li></ul><ul><li>through our professional team members, BTX Air Express </li></ul><ul><li>will contribute to the success of you, our customer. </li></ul>
  2. 3. BTX Corporate Profile <ul><li>BTX Air Express was incorporated in 1980. Through hard work and determination we have grown from a single station in Connecticut to a network of stations in major cities throughout the United States and Canada. </li></ul>
  3. 4. Benefits of Shipping with BTX Air Express <ul><ul><li>Move freight from anywhere TO anywhere </li></ul></ul><ul><ul><li>Staffed with Air Cargo professionals </li></ul></ul><ul><ul><li>Shipments moved on direct flights in most cases </li></ul></ul><ul><ul><li>No weight or size restrictions </li></ul></ul><ul><ul><li>Heavyweight or multiple carton shipments </li></ul></ul><ul><ul><li>Single source for all transportation needs </li></ul></ul>
  4. 6. Domestic Air <ul><ul><li>Next Flight Out </li></ul></ul><ul><ul><li>Next Day Air </li></ul></ul><ul><ul><li>Two Day Air </li></ul></ul><ul><ul><li>Economy 3-5 Day </li></ul></ul><ul><ul><li>Charter Air </li></ul></ul>
  5. 7. Domestic Ground <ul><ul><li>Less-than Truck Load (LTL) </li></ul></ul><ul><ul><ul><li>Rail or Over the Road </li></ul></ul></ul><ul><ul><li>Full Truck Load (FTL) </li></ul></ul><ul><ul><li>Expedite Trucking (Hot Shots) </li></ul></ul><ul><ul><li>Local Trucking </li></ul></ul>
  6. 8. Global Air Freight <ul><ul><li>Door to Door </li></ul></ul><ul><ul><ul><li>Economy or Express Transit </li></ul></ul></ul><ul><ul><li>Door to Airport </li></ul></ul><ul><ul><ul><li>Economy or Express Transit </li></ul></ul></ul><ul><ul><ul><ul><li>DDU or DDP </li></ul></ul></ul></ul><ul><ul><li>Import Services </li></ul></ul><ul><ul><ul><li>Air Import from Six Continents </li></ul></ul></ul><ul><ul><ul><li>Customs Clearance </li></ul></ul></ul>
  7. 9. Sea Freight <ul><ul><li>NVOCC Carrier </li></ul></ul><ul><ul><li>Full Container Loads </li></ul></ul><ul><ul><li>Less than Container Loads </li></ul></ul><ul><ul><li>Charter – Part Charter </li></ul></ul><ul><ul><li>Break-bulk and Heavy-lift Services </li></ul></ul><ul><ul><li>Direct Sailing Partners </li></ul></ul><ul><ul><li>Serving All U.S. Ports </li></ul></ul>
  8. 10. Other Global / Ocean Freight Services <ul><ul><li>Letters of Credit </li></ul></ul><ul><ul><li>Consular Legalization </li></ul></ul><ul><ul><li>Certificates of Origin </li></ul></ul><ul><ul><li>Commercial Invoices </li></ul></ul><ul><ul><li>Export Declarations </li></ul></ul><ul><ul><li>Carnets </li></ul></ul><ul><ul><li>Sight Drafts </li></ul></ul><ul><ul><li>Insurance Certificates </li></ul></ul><ul><ul><li>Expedited Customs Clearance </li></ul></ul><ul><ul><ul><li>All U.S. Airports and Ports </li></ul></ul></ul>
  9. 11. Trade Show Specialists <ul><ul><li>24 hour Customer Service Center </li></ul></ul><ul><ul><ul><li>Staffed on weekends </li></ul></ul></ul><ul><ul><li>Coordinate Trade Show Circuit </li></ul></ul><ul><ul><li>Responsive to Off-hour, After- our and Specific-hour service </li></ul></ul>
  10. 12. Trade Show Specialists <ul><ul><li>Close Relationship with Trade Show Decorating Companies </li></ul></ul><ul><ul><li>Delivery to Advance Warehouse or Direct to Event </li></ul></ul><ul><ul><li>On-site Freight Desk for Larger Venues </li></ul></ul><ul><ul><li>Event Shippers Kit </li></ul></ul><ul><ul><li>Agents in place at most major venues </li></ul></ul>McCormick Place, Chicago, IL Jacob Javitz Center, New York, NY
  11. 13. BTX Customized Handling Solutions <ul><ul><li>Appointment or Time-specific Delivery </li></ul></ul><ul><ul><li>Black Shrink-wrap </li></ul></ul><ul><ul><li>Day-definite-delivery </li></ul></ul><ul><ul><ul><li>Held for up to 2 weeks, then delivered on specified day </li></ul></ul></ul><ul><ul><li>Inside Pickup or Delivery </li></ul></ul><ul><ul><li>Labels: Address and Specialty </li></ul></ul><ul><ul><li>Lift Gate Service </li></ul></ul><ul><ul><li>Packing and Crating </li></ul></ul><ul><ul><li>Skid, Wrap & Band </li></ul></ul><ul><ul><li>Residential Pickup or Delivery </li></ul></ul>
  12. 14. Value Added Solutions <ul><ul><li>Holiday / Weekend Service </li></ul></ul><ul><ul><li>COD (Collect On Delivery) </li></ul></ul><ul><ul><li>Dangerous Goods and Perishables Handling </li></ul></ul><ul><ul><li>24 Hour Customer Service </li></ul></ul><ul><ul><li>Desktop Shipping Solution </li></ul></ul><ul><ul><li>Easy to Read Pricing Schedule </li></ul></ul><ul><ul><li>Emailed PODs, Quotes and Updates </li></ul></ul><ul><ul><li>Insurance for High Value Freight </li></ul></ul>
  13. 15. BTX Air Express Customer Service <ul><ul><li>BTX Customer Service Ops track your shipment through every phase of the shipping cycle </li></ul></ul><ul><ul><li>Customer quotes </li></ul></ul><ul><ul><li>Customer care </li></ul></ul><ul><ul><ul><li>Feedback surveys </li></ul></ul></ul><ul><ul><ul><li>Management reports </li></ul></ul></ul>
  14. 16. BTX Air Express Customer Service <ul><li>24/7 National Customer Service Center </li></ul><ul><ul><li>(877) BTX-AIR1 </li></ul></ul><ul><ul><li>Personal Expediters Assigned To Key Accounts </li></ul></ul><ul><ul><li>Staffing </li></ul></ul><ul><ul><ul><li>Operations </li></ul></ul></ul><ul><ul><ul><li>Customer Service </li></ul></ul></ul><ul><ul><ul><li>Information Technology </li></ul></ul></ul>
  15. 17. BTX Air Express Customer Service <ul><li>Management Reports </li></ul><ul><ul><li>Tailored to each individual customer </li></ul></ul>
  16. 18. BTX Air Express Customer Service <ul><li>Billing Options </li></ul><ul><ul><li>Postal service </li></ul></ul><ul><ul><li>E-mail (PDF document) </li></ul></ul><ul><ul><li>PowerTrack (U.S. Government) </li></ul></ul><ul><ul><li>EDI (Electronic Data Interchange) </li></ul></ul><ul><ul><li>Customized Billing Solutions </li></ul></ul>
  17. 19. BTX Air Express Operations <ul><ul><li>BTX Operations handles your dispatching and special needs requirements </li></ul></ul><ul><ul><li>Warehouse and Distribution services </li></ul></ul><ul><ul><ul><li>Pick & Pack operation </li></ul></ul></ul><ul><ul><ul><li>Inventory control </li></ul></ul></ul><ul><ul><ul><li>Cross-docking </li></ul></ul></ul><ul><ul><ul><li>Regional distribution </li></ul></ul></ul>
  18. 20. BTX Air Express Operations <ul><ul><li>Wide Range Of Vehicle Types </li></ul></ul><ul><ul><ul><li>Lift-gate </li></ul></ul></ul><ul><ul><ul><li>Step van </li></ul></ul></ul><ul><ul><ul><li>Minivan </li></ul></ul></ul><ul><ul><ul><li>Straight bed </li></ul></ul></ul><ul><ul><ul><li>Trailer </li></ul></ul></ul><ul><ul><ul><li>48/53’ Dry Van </li></ul></ul></ul><ul><ul><ul><li>53’ Air Ride Dry Van </li></ul></ul></ul><ul><ul><ul><ul><li>Straps and Load-locking bars </li></ul></ul></ul></ul>
  19. 21. <ul><ul><li>TSA Known Shipper Program </li></ul></ul><ul><ul><li>Customs </li></ul></ul><ul><ul><ul><li>Trade Partnership Against Terrorism (C-TPAT certified member) </li></ul></ul></ul><ul><ul><li>Vendor security program </li></ul></ul><ul><ul><li>Cargo Security Training </li></ul></ul><ul><ul><ul><li>Required for each station </li></ul></ul></ul><ul><ul><ul><li>IAC course via GistNET </li></ul></ul></ul><ul><ul><li>DG (HAZMAT) required </li></ul></ul>Security Programs
  20. 22. Affiliations, Memberships and Certifications
  21. 23. BTX Air Express Commitment To Technology <ul><li>Internet Tracking </li></ul><ul><ul><li>Online Internet Tracking </li></ul></ul><ul><ul><ul><li>Enter Air Waybill number and click </li></ul></ul></ul>
  22. 24. BTX Air Express Commitment To Technology <ul><li>Internet Tracking </li></ul><ul><ul><li>Online Internet Tracking </li></ul></ul><ul><ul><li>Enter Air Waybill number and click </li></ul></ul><ul><ul><li>Detailed Tracking results displayed </li></ul></ul>
  23. 25. BTX Air Express Commitment To Technology <ul><li>MyBTX </li></ul><ul><ul><li>Customer Log In </li></ul></ul><ul><ul><li>Tracking histories </li></ul></ul><ul><ul><li>Online Customer Profiles </li></ul></ul><ul><ul><li>Personal address book </li></ul></ul><ul><ul><li>Online Air Waybill </li></ul></ul><ul><ul><li>Management Reports </li></ul></ul><ul><ul><li>Freight Quoting </li></ul></ul><ul><ul><li>Inventory Control </li></ul></ul><ul><ul><li>Automatic Delivery Notification Options </li></ul></ul>
  24. 26. BTX Air Express Commitment To Technology <ul><li>Current Integrated Elements </li></ul><ul><ul><li>Internet Tracking </li></ul></ul><ul><ul><li>All relevant air waybill information displayed </li></ul></ul><ul><ul><li>Updated at every stage of the shipping cycle </li></ul></ul>
  25. 27. BTX Air Express Commitment To Technology <ul><li>Current Integrated Elements </li></ul><ul><ul><li>Internet Tracking </li></ul></ul><ul><ul><li>All relevant air waybill information displayed </li></ul></ul><ul><ul><li>Updated at every stage of the shipping cycle </li></ul></ul><ul><ul><li>Detailed tracking information </li></ul></ul>
  26. 28. BTX Air Express Commitment To Technology <ul><li>Current Integrated Elements </li></ul><ul><ul><li>Shipping Manager </li></ul></ul><ul><ul><li>Create new shipments </li></ul></ul><ul><ul><li>Store incomplete shipments for later retrieval </li></ul></ul><ul><ul><li>Store shipment templates </li></ul></ul><ul><ul><li>Document manager prints air bills, labels and daily manifest </li></ul></ul>
  27. 29. BTX Air Express Commitment To Technology <ul><li>Current Integrated Elements </li></ul><ul><ul><li>Online Shipment Tool </li></ul></ul><ul><ul><li>Shipper and Consignee address book stored online </li></ul></ul>
  28. 30. BTX Air Express Commitment To Technology <ul><li>Current Integrated Elements </li></ul><ul><ul><li>Online Shipment Tool </li></ul></ul><ul><ul><li>Shipper and Consignee address book stored online </li></ul></ul><ul><ul><li>Intuitive interface features dropdown boxes for service types and accessorial selections </li></ul></ul>
  29. 31. BTX Air Express Commitment To Technology <ul><li>Current Integrated Elements </li></ul><ul><ul><li>Online Shipment Tool </li></ul></ul><ul><ul><li>Shipper and Consignee address book stored online </li></ul></ul><ul><ul><li>Intuitive interface features dropdown boxes for service types and accessorial selections </li></ul></ul><ul><ul><li>Shipment detail screen </li></ul></ul>
  30. 32. BTX Air Express Commitment To Technology <ul><li>Current Integrated Elements </li></ul><ul><ul><li>Online Shipment Tool </li></ul></ul><ul><ul><li>Shipment summary screen </li></ul></ul><ul><ul><ul><li>Save as template </li></ul></ul></ul><ul><ul><ul><li>Complete shipment </li></ul></ul></ul><ul><ul><ul><li>Complete later </li></ul></ul></ul>
  31. 33. BTX Air Express Commitment To Technology <ul><li>Current Integrated Elements </li></ul><ul><ul><li>Online Shipment Tool </li></ul></ul><ul><ul><li>Shipment summary screen </li></ul></ul><ul><ul><li>Save as template </li></ul></ul><ul><ul><li>Complete shipment </li></ul></ul><ul><ul><li>Complete later </li></ul></ul><ul><ul><li>Shipment Complete </li></ul></ul><ul><ul><li>Air Waybill number </li></ul></ul><ul><ul><li>Print Airbill, Labels or Manifest </li></ul></ul>
  32. 34. BTX Air Express Technology <ul><ul><li>Developer of XML tools in-house </li></ul></ul><ul><ul><li>Several years experience with integrating vendor web applications </li></ul></ul><ul><ul><li>Very familiar with EDI applications </li></ul></ul>Technology XML Tracking CS Ops Integrated Apps Our Shipping Customers
  33. 35. BTX Air Express <ul><ul><li>Single source for all transportation needs </li></ul></ul><ul><ul><li>Move freight from anywhere TO anywhere </li></ul></ul><ul><ul><li>Commitment to technology </li></ul></ul><ul><ul><li>32 years experience </li></ul></ul><ul><ul><li>Addressing your specific freight handling requirements </li></ul></ul>

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