Basic idea about the communication process

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This presentation contain information about the communication process: definition, properties, application, some basic idea etc.

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Basic idea about the communication process

  1. 1. Welcome
  2. 2. Title:The communication process
  3. 3. Outline:  What is communication?  Types of communication?  Principles of Communication:  Components of communication:  Levels of communication:  The Communication Process:  Characteristics of effective communications  Barriers to communication:  Questions
  4. 4. What is communication?  Communication is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior.  It requires a sender, a message, and a recipient  Can occur across vast distances in time and space  The communication process is complete once the receiver has understood the message of the sender.
  5. 5. Continue:
  6. 6. Types of communication: Based on the channels used for communicating:  Verbal: It is further divided into 1. oral and 2. written communication.  Nonverbal Communication Based on Style and Purpose  formal and  informal communication,
  7. 7. Principles of Communication:  Know your audience.  Know your purpose.  Know your topic.  Anticipate objections.  Present a rounded picture.
  8. 8. Principles of Communication:  Achieve credibility with audience.  Communicate a little at a time.  Present information in several ways.  Develop a practical, useful way to get feedback.  Use multiple communication techniques.
  9. 9. Components of communication:  Context  Message  Physical  Channel  Noise  Climate  Barrier  Communicator  Feedback Environment
  10. 10. Levels of communication:  Intra-personal Communication  Inter-personal Communication  Small Group Communication  One-to-group Communication  Mass communication
  11. 11. The Communication Process:  Context provides the people, the occasion and the task.  Physical environment is the actual place or space where communication occurs.  Climate influences the emotional atmosphere.
  12. 12. The Communication Process Sender Message Encodi ng Channel Channel Feedback Receiver Decodin g
  13. 13. The Communication Process: (Basic)
  14. 14. The Communication Process: (Verbal and nonverbal)
  15. 15. Characteristics of effective communications Effective communication requires the message to be: Effective communication requires the sender to:  Know the subject well  Clear and concise  Be interested in the subject  Accurate   Relevant to the needs of the receiver Know the audience members and establish a rapport with them  Timely   Meaningful Speak at the level of the receiver  Applicable to the situation  Choose an appropriate communication channel
  16. 16. Characteristics of effective communications The channel should be: The receiver should:  Appropriate  Be aware, interested, and willing to accept the message  Affordable  Listen attentively  Appealing  Understand the value of the message  Provide feedback
  17. 17. Barriers to communication:  Language  Physical barriers  Values and beliefs  Attitude  Sex/gender and age  Timing  Economic status  Understanding of message  Educational level  Trust
  18. 18. Question?  What is communication?  What is the Components of communication?  What is the main requirements of effective communication?  What are the Barriers of communications?  How to improve communication process?
  19. 19. Thank you

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