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Flow and Throughput Improvement
                                                                                     Liat Artzy-Bush             Amir Hanna                   Pavlos Lazos   Ramon Saviñon   Anthony Toteda                       Cynthia Volpe



                                                   PROJECT SCOPE                                                                                                                                                                     DECISION SUPPORT TOOL
Problem Statement                                                                                                                                                             Objective
• Growing list of incoming design jobs and a fixed employee capacity                                                                                                          • Provide a tool to assist the manager in selecting design jobs
• Lack of prioritization, as well as problematic resource allocation and scheduling, have become evident
                                                                                                                                                                                                         Method
   bottlenecks which are decreasing flow and paralyzing throughput
                                                                                                                                                                                                         • User assigns a weight to each decision criteria, in order to


                                                                                                                                     Results
                                                                                                                                 RECOMMENDATIONS
                                                                                                                                                                                                                  rank jobs against one another, producing a prioritized list



                                                                                                                                                                                                                                                                                     Prioritized
                                                                                                                                                                                                                                                                                      Job List



                                                                                                                                                                                                                                                        Time                             Type                         Strategic
                                                                                                                                                                                                                                                                                                                       Benefit           DST Features
                                                                                                                  Short Term                                                                                                                                                                                                       1 - Enter New Job
                                                                                                                                                                                                                                               Date        Date Due        Job class          Customer
                                                                                                                                                                                                                                             Received                                        Relationship            •Payback
                                                                                                                                                                                                                                                                                                                      Period       2 - Calculate Rank
 Objective                                                                                                                                                                                                                                                                                                          • Health &
                                                                                                                                                                                                                                                                                                                      Safety       3 - Search Job
                                                                                                                                                                                                                                                                                                                  •Environmental
 • Improve information flow, project prioritization and                                                                                                                                                                                                                                                               Impact       4 - Output List

                                                                                                                                                                                                                                                                                                                                   5 - Release Job
    distribution through resource allocation and scheduling
                                                                                                               • Use DST before the module in order to prioritize design jobs

                                                                                                               • Apply LP model to DST output in order to allocate jobs to workers
                                                   SIMULATION                                                  • Pull jobs in the following sequence: H-H-H-M-M-L
                                                                                                                                                                                                                                                                                                           LP MODEL
Objective                                                                                                                                                                                                                                        Objective
• Identify and validate an optimal job pulling sequence while restricting the load                             • Assign a maximum of 3 jobs per designer                                                                                         • Improve job scheduling and resource allocation
 on each worker                                                                                                                                                                                                                    Method
                                                                                                                                                                                                                                   • Maximize the amount of jobs completed
Method
• Test different scenarios of varying queue size and sequence                                                                                                                                                                      Subject To:
• Measure system performance through total tardiness and throughput                                                       Long Term                                                                                                • Is the job assigned to a worker ?

                                       Max Jobs
                                                                                                                                                                                                                                   • Is the total available hours greater than the cumulative hours of the jobs assigned ?
           Scenario     Sequence
                                      per worker
              1           3-2-1            1                                                                                                                                                                                       • Is every job only assigned to one worker ?
              2           3-2-1            2
              3
              4
                          3-2-1
                          3-2-1
                                           3
                                           4
                                                                                                                                                                                                                                   • Is at least one job assigned to each worker ?
              5           3-2-1            5
              6           None             1                                                                                                                                                    JOB ID                             • Does every job begin and end before the required date ?
              7           None             2                                                                                                                                                     E7799


              8           None             3                                                                                                                                                             JOB ID
                                                                                                                                                                                                          E5555
              9           None             4
              10          None             5
                                                                                                                                                                                             Next Job Enters                 NO              JOB ID            JOB ID     JOB ID         JOB ID
                                                                                                                                                                                                                                              E3576             E3294      E7889          E2235     Available Hours

      Parameter Name                Distribution Used
                                                                                                           Job Category      Job Percentile                                                                JOB ID
                                       EXPO(0.6)                                                                                                                                                            E4566                        0                              Worker 1                                1888
        Arrival Rate                                                                                        High (H)            > 95%
                                          Days
                                  5 + WEIB(363, 0.515)                                                                                                                                                                                        JOB ID           JOB ID       JOB ID
      Processing Time                                                                                      Medium (M)           > 80%                                                                                        YES               E1111            E4351        E3599            Available Hours
                                         Hours
                                    One working year
     Replication Length                                                                                      Low (L)            ≤ 80%
                                       (262 Days)                                                                                                                                                                                                                       Worker 2                                1888
                                                                                                                                                                                                                                         0

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Flow and Throughput Improvement at Pratt and Whitney Canada

  • 1. Flow and Throughput Improvement Liat Artzy-Bush Amir Hanna Pavlos Lazos Ramon Saviñon Anthony Toteda Cynthia Volpe PROJECT SCOPE DECISION SUPPORT TOOL Problem Statement Objective • Growing list of incoming design jobs and a fixed employee capacity • Provide a tool to assist the manager in selecting design jobs • Lack of prioritization, as well as problematic resource allocation and scheduling, have become evident Method bottlenecks which are decreasing flow and paralyzing throughput • User assigns a weight to each decision criteria, in order to Results RECOMMENDATIONS rank jobs against one another, producing a prioritized list Prioritized Job List Time Type Strategic Benefit DST Features Short Term 1 - Enter New Job Date Date Due Job class Customer Received Relationship •Payback Period 2 - Calculate Rank Objective • Health & Safety 3 - Search Job •Environmental • Improve information flow, project prioritization and Impact 4 - Output List 5 - Release Job distribution through resource allocation and scheduling • Use DST before the module in order to prioritize design jobs • Apply LP model to DST output in order to allocate jobs to workers SIMULATION • Pull jobs in the following sequence: H-H-H-M-M-L LP MODEL Objective Objective • Identify and validate an optimal job pulling sequence while restricting the load • Assign a maximum of 3 jobs per designer • Improve job scheduling and resource allocation on each worker Method • Maximize the amount of jobs completed Method • Test different scenarios of varying queue size and sequence Subject To: • Measure system performance through total tardiness and throughput Long Term • Is the job assigned to a worker ? Max Jobs • Is the total available hours greater than the cumulative hours of the jobs assigned ? Scenario Sequence per worker 1 3-2-1 1 • Is every job only assigned to one worker ? 2 3-2-1 2 3 4 3-2-1 3-2-1 3 4 • Is at least one job assigned to each worker ? 5 3-2-1 5 6 None 1 JOB ID • Does every job begin and end before the required date ? 7 None 2 E7799 8 None 3 JOB ID E5555 9 None 4 10 None 5 Next Job Enters NO JOB ID JOB ID JOB ID JOB ID E3576 E3294 E7889 E2235 Available Hours Parameter Name Distribution Used Job Category Job Percentile JOB ID EXPO(0.6) E4566 0 Worker 1 1888 Arrival Rate High (H) > 95% Days 5 + WEIB(363, 0.515) JOB ID JOB ID JOB ID Processing Time Medium (M) > 80% YES E1111 E4351 E3599 Available Hours Hours One working year Replication Length Low (L) ≤ 80% (262 Days) Worker 2 1888 0