Staying Lean and Agile With a Distributed Team

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  • 1. Staying Lean and Agile with a Distributed Team
  • 2. Hi. I’m Ray. Senior UX Consultant at Catalyst Group in NYC What about you? 15 years experience in Finance, Legal, Education, Medical, Consumer
  • 3. We strive to improve our process Lean Agile Waterfall
  • 4. Waterfall 1. Requirements specification 2. Design 3. Construction 4. Integration 5. Testing and debugging 6. Installation 7. Maintenance
  • 5. Agile ● Individuals and interactions over processes and tools ● Working software over comprehensive documentation ● Customer collaboration over contract negotiation ● Responding to change over following a plan
  • 6. Lean UX Build Learn Measure
  • 7. Lean UX TEAM Small, dedicated, colocated Cross-functional Problem-focused No rockstars, ninjas, gurus Externalize your work Shared understanding
  • 8. Lean UX APPROACH Continuous discovery Making over analysis Small batch size GOOB (Get Out Of the Building) Get out of deliverables business
  • 9. Lean UX PHILOSOPHY Learning over growth Progress = Outcomes not output Remove Waste Permission to fail
  • 10. But there are realities we have to deal with We can’t all be in the same place We don’t all work at the same time
  • 11. Which principles does this affect? Small dedicated colocated Externalize your work Get Out Of the Building Shared understanding
  • 12. Small, Dedicated, Colocated Better... Communication Focus Camaraderie Relationships
  • 13. Connect ● Frequent, OPEN communication ● Try to meet in person ● Use video (often) ● Simulate “hanging out”
  • 14. Externalize Your Work Everyone sees Inspires new ideas Allows ALL to participate “Osmosis”
  • 15. Externalize Virtually ● Project wiki ● Discourage email ● Encourage sharing ● Seek information
  • 16. Get Out Of the Building Everyone learns from customers if the product is ready
  • 17. Participate in Research Use technology Participate Make an effort to learn
  • 18. Shared Understanding Depend less on 2nd hand reports Fewer detailed documents
  • 19. Shared Understanding ● Expose your thinking ● Confirm understanding ● Visualize ● Be OPEN to looking dumb (it’s okay, we all do)
  • 20. To Summarize ● Open up ● Take responsibility ● Focus on the reasons
  • 21. THANK YOU! Keep in touch! Please visit @rayraydel to let me know how I did.