9th National Conference on Library & Information Science (NACLIS) 2012
“Empowering Users, Libraries & librarians in the Kn...
1. INTRODUCTION
 The role of libraries in Universities is to provide information resources and
services to support academ...
1.1 Information Audit – What?
 “ A systematic evaluation of information use, resources and flows, with a
verification by ...
1.1 Information Audit – Why?
 IA identifies;
 Information that is needed to optimize the achievement of
institutional ob...
1.1 Information Audit – Why?
IA is a management tool which can help an organization to begin:
to understand how its info...
1.1 Information Audit – How?
There is no universally accepted model for IA –
dramatically varying structures, natures and...
1.2 Objectives
 Primary objective of the study is to build and maintain a library collection to
support curriculum, study...
2. METHODOLOGY
The study executed survey methodology that utilized both quantitative and
qualitative methods
The study p...
3. AUDIT EXPLORATION
Library Collections:
 Presently it includes 84,930 titles of Text Books and subscribed to 76
scholar...
3. AUDIT EXPLORATION
Purpose of Using the Library:
 Majority of the respondents use the library
1. To borrow books
2. To ...
3. AUDIT EXPLORATION
Utilization of Information Sources:
 Text books, theses/ dissertations, reports and past-paper colle...
3. AUDIT EXPLORATION
Adequacy of Information resources:
 Text books, dissertations, reports and past-paper collections we...
3. AUDIT EXPLORATION
Assessment of Information Services:
 Except internet and photo copying facilities, others are rated ...
3. AUDIT EXPLORATION
Currency :
 From the library’s perspective, out-dated materials are unnecessarily
occupy the space, ...
3. AUDIT EXPLORATION
Information Flow Map :
It shows how the library gains
information and how the
information is dissemin...
4. RECOMMENDATIONS
 Since the users mainly depends on few library resources and services,
library needs to provide proper...
References:
Australian Libraries Gateway. (2012). Guidelines for the preparation of a
collection development policy. Retri...
References:
Moghaddam, G. G. & Talawar, V.G. (2009) Library consortia in developing
countries: An overview Program: Electr...
21-Jun-2012 NACLIS 2012 19
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Information Audit at Main Library, EUSL

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It was presented at the 9th National Conference on Library & Information Scienece (NACLIS) 2012 on the theme of Empowering Users, Libraries & librarians in the Knowledge Society , organized by SLLA , held on 21 June 2012

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Information Audit at Main Library, EUSL

  1. 1. 9th National Conference on Library & Information Science (NACLIS) 2012 “Empowering Users, Libraries & librarians in the Knowledge Society” 21st June 2012, Organized by SLLA AN INFORMATION AUDIT AT THE MAIN LIBRARY, EASTERN UNIVERSITY, SRI LANKA By: M. N. Ravikumar, Senior Assistant Librarian (E-Resources & Services), Main Library, Eastern University, Sri Lanka. T. Ramanan, Senior Assistant Librarian (Technical & Clients Services), Main Library, Eastern University, Sri Lanka.
  2. 2. 1. INTRODUCTION  The role of libraries in Universities is to provide information resources and services to support academic programmes, research and development.  Library Collection should be managed as per the quality standards, and be continuously evaluated to guarantee the excellence in library services to its user-community.  In this case, Information Audit can be used to evaluate the collection quality and user perception. 21-Jun-2012 2NACLIS 2012
  3. 3. 1.1 Information Audit – What?  “ A systematic evaluation of information use, resources and flows, with a verification by reference to both people and existing documents in order to establish the extent to which they are contributing to an organization’s objectives” - Association for Information Management in the UK  This is most appropriate definition as it incorporates the critical elements of 'information use' and 'people‘. 21-Jun-2012 3NACLIS 2012
  4. 4. 1.1 Information Audit – Why?  IA identifies;  Information that is needed to optimize the achievement of institutional objectives  As to for whom it is needed ?  How it will be used ?  Its sources?  How it flows through the library? 21-Jun-2012 4NACLIS 2012
  5. 5. 1.1 Information Audit – Why? IA is a management tool which can help an organization to begin: to understand how its information assets are being put to use how these can be more effectively harnessed to achieve optimum productivity and strategic advantage 21-Jun-2012 5NACLIS 2012
  6. 6. 1.1 Information Audit – How? There is no universally accepted model for IA – dramatically varying structures, natures and circumstances of the organizations The ‘Seven stage information audit model’ was selected for this study. Developed by Susan Henczel (2001) Seven stage information audit model21-Jun-2012 6NACLIS 2012
  7. 7. 1.2 Objectives  Primary objective of the study is to build and maintain a library collection to support curriculum, study, teaching, and research needs of students and faculties.  Specific objectives of the study: To identify the quality of resources and services rendered by the library, To find out the deficiencies of existing collection development practice, To learn the user perspectives on current library services and collection, To map information flows within the library, and To find out inefficiencies that enables the identification of where changes are necessary 21-Jun-2012 7NACLIS 2012
  8. 8. 2. METHODOLOGY The study executed survey methodology that utilized both quantitative and qualitative methods The study population - entire user community of the EUSL library, including: • Faculty representatives (academics), and • Undergraduates (3rd year and 4th year)  Research Instruments : • Questionnaire with both closed and open-ended questions • Focus group interviews – qualitative data  Sample Section - 20% of the total population of each user groups was taken as into sample 21-Jun-2012 8NACLIS 2012
  9. 9. 3. AUDIT EXPLORATION Library Collections:  Presently it includes 84,930 titles of Text Books and subscribed to 76 scholarly journals (print)  In addition, it holds undergraduates’ dissertations, reports and CD ROM collection  Currently does not subscribe to any electronic journals or databases, it receives online databases through INASP (PERII programme)  It is found that the collection has never been subject to weeding, thus the accommodation of new materials is becoming a major challenge due to the restricted physical space in the library. 21-Jun-2012 9NACLIS 2012
  10. 10. 3. AUDIT EXPLORATION Purpose of Using the Library:  Majority of the respondents use the library 1. To borrow books 2. To read books 3. To obtain reference information  Most of the academic staff are prefer to read the books in their own places  Purpose of using the library to read journals is comparatively low 21-Jun-2012 10NACLIS 2012
  11. 11. 3. AUDIT EXPLORATION Utilization of Information Sources:  Text books, theses/ dissertations, reports and past-paper collections were the main resources used by the majority of users.  Lack of interest in and awareness of library collection is the reason for low level of usage  Students does not have much awareness about exploiting journals either print or electronic for their referencing 21-Jun-2012 11NACLIS 2012
  12. 12. 3. AUDIT EXPLORATION Adequacy of Information resources:  Text books, dissertations, reports and past-paper collections were rated as adequate  While online databases, CD ROMs and print journals/magazines were identified as inadequate  Due to the lack of funds, presently the library does not make subscription to any electronic journal or databases 21-Jun-2012 12NACLIS 2012
  13. 13. 3. AUDIT EXPLORATION Assessment of Information Services:  Except internet and photo copying facilities, others are rated as ‘good’  At presently library has only two workstations for OPAC/ internet use and only one photocopy machine for photocopy service are the reason for dissatisfaction. 21-Jun-2012 13NACLIS 2012
  14. 14. 3. AUDIT EXPLORATION Currency :  From the library’s perspective, out-dated materials are unnecessarily occupy the space, as a result of which new resources are hard to be housed.  Weeding practice that has not been implemented in the past due to the administrative barriers and audit pressure 21-Jun-2012 14NACLIS 2012
  15. 15. 3. AUDIT EXPLORATION Information Flow Map : It shows how the library gains information and how the information is disseminated by the library to its users through various information services 21-Jun-2012 15NACLIS 2012
  16. 16. 4. RECOMMENDATIONS  Since the users mainly depends on few library resources and services, library needs to provide proper awareness about the other resources specially the use of electronic resources – creating awareness  Library management needs to pay more attention on subscribing electronic journals and databases – emphasis on electronic resources  Properly develop the CD ROMs collection and make this resource available to users for lending purpose – availing new information media  Developing e-repositories on past-papers and thesis collections will be benefited to the user community – e-Repository/ Digital Library services  Provide more workstations with internet connection to users and guide them to use the library OPAC – more terminals to search  Library should improve the photocopy service by adding more machines at photocopy counter – improving on reprographic services 21-Jun-2012 16NACLIS 2012
  17. 17. References: Australian Libraries Gateway. (2012). Guidelines for the preparation of a collection development policy. Retrieved from http://www.nla.gov.au/libraries/resource/ acliscdp.html. Booth, A. & Haines, M. (1993) Information audit: Whose line is it any way?. Health Libraries Review, 10, 224-232. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed Botha, H & Boon, J.A. (2003) The information audit: Principles and guidelines. Libri, 53, 23-38. Retrieved from http://librijournal.org/pdf/2003-1pp23-38.pdf Buchanan, S. & Gibb, F. (2008). The information audit: methodology selection. International Journal of Information Management, 28(1), 3- 11, Retrieved from http:// www. sciencedirect.com. Henzel, S. (2001). The Information Audit: a Practical Guide. Chippenham Esiltshire: Antany Rone. 21-Jun-2012 17NACLIS 2012
  18. 18. References: Moghaddam, G. G. & Talawar, V.G. (2009) Library consortia in developing countries: An overview Program: Electronic Library and Information Systems, 43(1), 94-104. Retrieved from www.emeraldinsight.com/0033-0337.htm Orna, E.(1999). Practical Information Policies. Aldershot: Gower. Ranasinghe, R.H.I.S. (1997). The possibilities of resource sharing among university libraries in Sri Lanka. Colombo: S. Godage and Brothers. Swash, G.D. (1997). The Information Audit. Journal of Managerial Psychology, 12(5), 312-318. doi: 10.1108/02683949710183504 Walke, R. & Wadhwa, N. K. (2010). Collection Development in National Physical Laboratory Library: A Case Study. In ETTLIS 2nd International Symposium 2010, Emerging Technologies and Changing Dimensions of Libraries and Information Services. New Delhi: KBD Publication, pp. 709 – 714 21-Jun-2012 18NACLIS 2012
  19. 19. 21-Jun-2012 NACLIS 2012 19

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