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Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
Information Audit at Main Library, EUSL
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Information Audit at Main Library, EUSL

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It was presented at the 9th National Conference on Library & Information Scienece (NACLIS) 2012 on the theme of Empowering Users, Libraries & librarians in the Knowledge Society , organized by SLLA , …

It was presented at the 9th National Conference on Library & Information Scienece (NACLIS) 2012 on the theme of Empowering Users, Libraries & librarians in the Knowledge Society , organized by SLLA , held on 21 June 2012

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  • 1. 9th National Conference on Library & Information Science (NACLIS) 2012 “Empowering Users, Libraries & librarians in the Knowledge Society” 21st June 2012, Organized by SLLA AN INFORMATION AUDIT AT THE MAIN LIBRARY, EASTERN UNIVERSITY, SRI LANKA By: M. N. Ravikumar, Senior Assistant Librarian (E-Resources & Services), Main Library, Eastern University, Sri Lanka. T. Ramanan, Senior Assistant Librarian (Technical & Clients Services), Main Library, Eastern University, Sri Lanka.
  • 2. 1. INTRODUCTION  The role of libraries in Universities is to provide information resources and services to support academic programmes, research and development.  Library Collection should be managed as per the quality standards, and be continuously evaluated to guarantee the excellence in library services to its user-community.  In this case, Information Audit can be used to evaluate the collection quality and user perception. 21-Jun-2012 2NACLIS 2012
  • 3. 1.1 Information Audit – What?  “ A systematic evaluation of information use, resources and flows, with a verification by reference to both people and existing documents in order to establish the extent to which they are contributing to an organization’s objectives” - Association for Information Management in the UK  This is most appropriate definition as it incorporates the critical elements of 'information use' and 'people‘. 21-Jun-2012 3NACLIS 2012
  • 4. 1.1 Information Audit – Why?  IA identifies;  Information that is needed to optimize the achievement of institutional objectives  As to for whom it is needed ?  How it will be used ?  Its sources?  How it flows through the library? 21-Jun-2012 4NACLIS 2012
  • 5. 1.1 Information Audit – Why? IA is a management tool which can help an organization to begin: to understand how its information assets are being put to use how these can be more effectively harnessed to achieve optimum productivity and strategic advantage 21-Jun-2012 5NACLIS 2012
  • 6. 1.1 Information Audit – How? There is no universally accepted model for IA – dramatically varying structures, natures and circumstances of the organizations The ‘Seven stage information audit model’ was selected for this study. Developed by Susan Henczel (2001) Seven stage information audit model21-Jun-2012 6NACLIS 2012
  • 7. 1.2 Objectives  Primary objective of the study is to build and maintain a library collection to support curriculum, study, teaching, and research needs of students and faculties.  Specific objectives of the study: To identify the quality of resources and services rendered by the library, To find out the deficiencies of existing collection development practice, To learn the user perspectives on current library services and collection, To map information flows within the library, and To find out inefficiencies that enables the identification of where changes are necessary 21-Jun-2012 7NACLIS 2012
  • 8. 2. METHODOLOGY The study executed survey methodology that utilized both quantitative and qualitative methods The study population - entire user community of the EUSL library, including: • Faculty representatives (academics), and • Undergraduates (3rd year and 4th year)  Research Instruments : • Questionnaire with both closed and open-ended questions • Focus group interviews – qualitative data  Sample Section - 20% of the total population of each user groups was taken as into sample 21-Jun-2012 8NACLIS 2012
  • 9. 3. AUDIT EXPLORATION Library Collections:  Presently it includes 84,930 titles of Text Books and subscribed to 76 scholarly journals (print)  In addition, it holds undergraduates’ dissertations, reports and CD ROM collection  Currently does not subscribe to any electronic journals or databases, it receives online databases through INASP (PERII programme)  It is found that the collection has never been subject to weeding, thus the accommodation of new materials is becoming a major challenge due to the restricted physical space in the library. 21-Jun-2012 9NACLIS 2012
  • 10. 3. AUDIT EXPLORATION Purpose of Using the Library:  Majority of the respondents use the library 1. To borrow books 2. To read books 3. To obtain reference information  Most of the academic staff are prefer to read the books in their own places  Purpose of using the library to read journals is comparatively low 21-Jun-2012 10NACLIS 2012
  • 11. 3. AUDIT EXPLORATION Utilization of Information Sources:  Text books, theses/ dissertations, reports and past-paper collections were the main resources used by the majority of users.  Lack of interest in and awareness of library collection is the reason for low level of usage  Students does not have much awareness about exploiting journals either print or electronic for their referencing 21-Jun-2012 11NACLIS 2012
  • 12. 3. AUDIT EXPLORATION Adequacy of Information resources:  Text books, dissertations, reports and past-paper collections were rated as adequate  While online databases, CD ROMs and print journals/magazines were identified as inadequate  Due to the lack of funds, presently the library does not make subscription to any electronic journal or databases 21-Jun-2012 12NACLIS 2012
  • 13. 3. AUDIT EXPLORATION Assessment of Information Services:  Except internet and photo copying facilities, others are rated as ‘good’  At presently library has only two workstations for OPAC/ internet use and only one photocopy machine for photocopy service are the reason for dissatisfaction. 21-Jun-2012 13NACLIS 2012
  • 14. 3. AUDIT EXPLORATION Currency :  From the library’s perspective, out-dated materials are unnecessarily occupy the space, as a result of which new resources are hard to be housed.  Weeding practice that has not been implemented in the past due to the administrative barriers and audit pressure 21-Jun-2012 14NACLIS 2012
  • 15. 3. AUDIT EXPLORATION Information Flow Map : It shows how the library gains information and how the information is disseminated by the library to its users through various information services 21-Jun-2012 15NACLIS 2012
  • 16. 4. RECOMMENDATIONS  Since the users mainly depends on few library resources and services, library needs to provide proper awareness about the other resources specially the use of electronic resources – creating awareness  Library management needs to pay more attention on subscribing electronic journals and databases – emphasis on electronic resources  Properly develop the CD ROMs collection and make this resource available to users for lending purpose – availing new information media  Developing e-repositories on past-papers and thesis collections will be benefited to the user community – e-Repository/ Digital Library services  Provide more workstations with internet connection to users and guide them to use the library OPAC – more terminals to search  Library should improve the photocopy service by adding more machines at photocopy counter – improving on reprographic services 21-Jun-2012 16NACLIS 2012
  • 17. References: Australian Libraries Gateway. (2012). Guidelines for the preparation of a collection development policy. Retrieved from http://www.nla.gov.au/libraries/resource/ acliscdp.html. Booth, A. & Haines, M. (1993) Information audit: Whose line is it any way?. Health Libraries Review, 10, 224-232. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed Botha, H & Boon, J.A. (2003) The information audit: Principles and guidelines. Libri, 53, 23-38. Retrieved from http://librijournal.org/pdf/2003-1pp23-38.pdf Buchanan, S. & Gibb, F. (2008). The information audit: methodology selection. International Journal of Information Management, 28(1), 3- 11, Retrieved from http:// www. sciencedirect.com. Henzel, S. (2001). The Information Audit: a Practical Guide. Chippenham Esiltshire: Antany Rone. 21-Jun-2012 17NACLIS 2012
  • 18. References: Moghaddam, G. G. & Talawar, V.G. (2009) Library consortia in developing countries: An overview Program: Electronic Library and Information Systems, 43(1), 94-104. Retrieved from www.emeraldinsight.com/0033-0337.htm Orna, E.(1999). Practical Information Policies. Aldershot: Gower. Ranasinghe, R.H.I.S. (1997). The possibilities of resource sharing among university libraries in Sri Lanka. Colombo: S. Godage and Brothers. Swash, G.D. (1997). The Information Audit. Journal of Managerial Psychology, 12(5), 312-318. doi: 10.1108/02683949710183504 Walke, R. & Wadhwa, N. K. (2010). Collection Development in National Physical Laboratory Library: A Case Study. In ETTLIS 2nd International Symposium 2010, Emerging Technologies and Changing Dimensions of Libraries and Information Services. New Delhi: KBD Publication, pp. 709 – 714 21-Jun-2012 18NACLIS 2012
  • 19. 21-Jun-2012 NACLIS 2012 19

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