Productivity 3.0

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Presentation I gave at the Business Fundamentals Bootcamp (March 25, 2011) hosted by Supporting Strategies and Acceleration Partners at the Cambridge Innovation Center.

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Productivity 3.0

  1. 1. Productivity 3.0Using technology tobuild a more productive and secure organization<br />The Lorenzi Group<br />
  2. 2. Who is The Lorenzi Group?<br />Data Security & Digital Forensics Consulting Firm <br />Focus on digital forensics & data security services for litigious situations for past 5 years<br />Digital Forensics practice primarily consists of:<br />Obtaining, reconstructing and analyzing data for parties involved in litigation or criminal trial.<br />
  3. 3. Why are WE talking about Productivity?<br />Employment litigation and disputes make up the core of our business<br />We have been analyzing and reporting on employee usage for years! <br />
  4. 4. Don’t believe us, trust the experts….. <br />US businesses deal with $994B/yr = 7%GDP <br />Fraud schemes typically last 2 or more years before being detected<br />Median Loss = $175K, 50%+ = $1M <br />Organizations w/ Anti-Fraud controls average only $70K/yr in losses <br />Data for this slide came from ACFE & FBI websites<br />
  5. 5. More<br />Small businesses suffered highest median loss of all groups<br />The media loss for businesses w/ less than 100 employees = $200K/yr <br />Everyone is involved including AcctingDepts (29%) and Upper Mgt (18%)<br />Fraudsters are typically 1st timers<br />Data for this slide came from ACFE & FBI websites<br />
  6. 6. And more….<br />Top 2 red flags:<br />Living beyond means<br />Experiencing financial difficulties <br />Family, Friends, Business Partners, and Vendors are all in on the action <br />Data for this slide came from ACFE & FBI websites<br />
  7. 7. W Edwards Deming<br />“Lack of knowledge – that is the problem.”<br />“If you do not know how to ask the right question, you discover nothing.”<br />
  8. 8. Knowing IS half the battle!!!!<br />The first step is to better understand how your organization uses its technical resources<br />What is your technology telling you?<br />
  9. 9. What are the options?<br />Turning Security Information <br />on its Head<br />Re-analyzing available data to make money<br />
  10. 10. Did you know?<br />Productivity in front of a work computer is at a measly 70%<br />Most workers do not even realize it! <br />Psst: Workplace productivity is going down<br />
  11. 11. Porn<br />Pornography is so common in the workplace that if we don’t see porn during our analysis, it’s a red flag <br />29% of employees view porn regularly at work (Neilsen – 2010). This number is increasing. <br />NOTE: Although men are the leaders, women’s ranks are increasing rapidly.<br />
  12. 12. “Active Network Monitoring”What is it?<br />Software tools installed on your network allow it to be monitored & archive data usage of computers in your organization<br />Proactive Assessments <br />What does it monitor?<br /><ul><li>Everything!
  13. 13. Email
  14. 14. Websites
  15. 15. IM
  16. 16. Documents
  17. 17. Ports
  18. 18. Network</li></li></ul><li>Knowledge Abound!!<br />Security<br />Document Tracking<br />Web Filtering<br />Real Time Alerts<br />USB Storage Logs for tracking file transfers<br />Compliance<br />Email and messaging archiving<br />Detailed reports<br />
  19. 19. PRODUCTIVITY!!!!!!!!!!!Leverage this knowledge<br />Internet Usage<br />Which sites are most visited?<br />Which users are Productive surfers?<br />Bandwidth Consumption<br />Where are the bottlenecks? Why?<br />Application Usage <br />What’s being used? How?<br />Do some employees need more training?<br />chat, webmail and Email Usage<br />How are these tools used?<br />Security risks?<br />Search activity <br />Looking for Jobs or looking for Clients?<br />
  20. 20. How much productivity are we talking about?<br />15 minutes a day<br />
  21. 21. 15 minutes a Day<br />120,000 minutes/work year (2000hrs)<br />15 minutes/day = 3000 minutes/year<br />2.5% of Annual Revenue<br />
  22. 22. How? Part I<br />What tools already exist?<br />Windows Login Info (Employee)<br />Firewall Logs (Web-time & Employee)<br />A/V Software (Employee & Frequency)<br />OTHER:<br />Specialized Software Tools<br />
  23. 23. How? Part II<br />Explain the rules of the workplace<br />Provide weekly feedback to users<br />Send “reminders” to get back to work if too much idle time or web surfing time<br />Identify Best Practices<br />Improve the workflow process<br />Reducing dead weight<br />
  24. 24. Spector<br />
  25. 25. And your HR Department & Lawyer will love it!! … (so will your Accountant)<br />Data to backup an Employee Termination<br />Data available pre-litigation<br />Harassment claims? No problem<br />With all data being archived spoliation risk is lowered significantly<br />Avg Cost of Employee Lawsuit = $40,000<br />Avg Monthly cost Active Network Monitoring (25 computers) = $375 <br />
  26. 26. Top Questions Asked<br />Does fraud really happen? – Yes… and it’s on the rise.<br />Can we do this? – Yes. <br />Is it illegal? – No, in fact many organizations (financial/medical/identity/etc) are required by law to be doing this. Ask your lawyer (or ask ours!).<br />I want to trust my team. Do I have to see everything? – No. We can set it up so you only see what you want to see. <br />How much is productivity increased? On Average, expect to see 5-10% increase in Workplace Productivity<br />
  27. 27. FIN<br />The Lorenzi Group <br />Rob Fitzgerald<br />www.thelorenzigroup.com<br />866-632-9880 x123 <br />Spectorsoft<br />Mark Inda<br />www.spectorsoft.com<br />772-469-2788<br />

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