Presented By :-
Any thing said from the mouth is refer to oral
communication . It includes individuals
conversation with each other . It is a direct
conversation . Speeches , Presentation ,
Discussion are all forms of oral
communication . It is generally
recommended where a direct interaction is
“ The man who think and does
not know how to express
what he think, he is at the
same level, who as the
person cannot think .”
Two way process
Presence of sender and receiver
It can not be erased
Effect from Body Language
Day to Day Language
Removal of misunderstanding
Quickness in Exchange in Idea’s
It is best way to transfer Private
It promotes the morale of the employees.
It is a best way to resolve the
issue/conflict , disputes etc.
Unfit in Lengthy message
No Written Proof
lack of clarity
misuse of time
Presence of both parties
Unfit for written matters
It is not consider as a legal record .
it requires full attentiveness of both parties
It is not sufficient at formal level .
Give Full Facts
Avoid use of Extra words
Maintain Eye Contact
Use Simple and famlier Words
Consider the Objective
Allow time to Respond
Murphy’s model propounded by three
writers H.A.MURPHY , H.W.HILDBRANT
and J.P.THOMAS . According to this
model , there are six components of
communication process .
COMPONENT OF THE MODEL
(1) CONTEXT :- It is a broad field that includes
country , culture , organization and external
and internal cause of action . This action is
based on encoding idea .
(2) SENDER-ENCODER :-The sender-encoder
uses symbols , usually words, that express the
(3) MESSAGE :- It is the core idea . It
consists of both verbal symbols and non-verbal
COMPONENT OF THE MODEL
(4) MEDIUM :- The medium is the through which
a message is communicated . It can be printed
word , e-mail , sound etc.
(5) RECEIVER-DECODER :- The receiver or
listener or reader is the person who receives
the message and decodes .
(6) FEEDBACK :- It can be oral and written .
Sender needs feedback to determine success
and failure of the communication .
SUMMARY OF THE MODEL
In short , the model described above what
happens in communication . A context in
which a sender choose a message to
communicate . The sender must also
choose the medium for the message .
The receiver decodes the message and