Factors Affecting Patron Behavior Regarding Return of Library Materials: Statistical Analysis on Return Rates of Two Acade...
 
Why do people return books?: 1. Human Nature  2. Policy (Loan Period, Fines, Fees etc) How effective are fines?
“ What will you do,  if you were asked to call  all patrons with overdue books?” Well, if there were too many,  I don’t th...
Eastern Illinois University Charleston Chicago St. Louis established 1895 10,700 FTE  (9,500 undergraduates) 58% female, 4...
Eastern Ill Univ.  Loan Periods -- Faculty Grad Under Manoa EIU 4 M / 10 R 4 M / 10 R 1 M (Fall 06) 2 M (Fall 07) 1 M / 10 R
Fines & Fees  -- Eastern Ill Univ.  Faculty Grad Under Manoa EIU No FF No FF Since Fall 06 .25 / day .25 / day 10 day grac...
Books returned before due at EIU e-Courtesy e-Overdue Loan period changed Fines imposed  Loan period revised Fines remaine...
MANOA vs. EIU  Loan Periods & Fines and Fees $.25 / Day with 10 day grace period except for AV $.25 / Day with no grace pe...
Books returned before due    - - Graduates EIU – Graduate (No Fines) MANOA – Graduate (Fines without grace period) Loan pe...
EIU – Under (10 Day Grace Period) MANOA – Under (No Grace Period) Books returned before due    - - Undergraduates
Books returned before due    - - Faculty MANOA – Faculty (Fines without grace period) EIU – Faculty (No Fines and Fees)
Undergraduate Graduate Faculty Number of items borrowed at MANOA  2001-2008
It is very important or essential . . . . .  Developing a meaningful philosophy of life  Keeping up to date with political...
1970  1980  1990  1995  2000  2005 50% 40% 30% 20% Average High School Grade A- ~ A+ 47% 20% “ But professor,  my daughter...
Mahalo [email_address]
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Jan Sung

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2008 Hawaii Library Association Conference at the Grand Wailea, Maui

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Jan Sung

  1. 1. Factors Affecting Patron Behavior Regarding Return of Library Materials: Statistical Analysis on Return Rates of Two Academic Libraries 10.24.2008 Jan Sung University of Hawaii, Manoa
  2. 3. Why do people return books?: 1. Human Nature 2. Policy (Loan Period, Fines, Fees etc) How effective are fines?
  3. 4. “ What will you do, if you were asked to call all patrons with overdue books?” Well, if there were too many, I don’t think we can . . . Or if there were too few, why do we need . . .
  4. 5. Eastern Illinois University Charleston Chicago St. Louis established 1895 10,700 FTE (9,500 undergraduates) 58% female, 42% male
  5. 6. Eastern Ill Univ. Loan Periods -- Faculty Grad Under Manoa EIU 4 M / 10 R 4 M / 10 R 1 M (Fall 06) 2 M (Fall 07) 1 M / 10 R
  6. 7. Fines & Fees -- Eastern Ill Univ. Faculty Grad Under Manoa EIU No FF No FF Since Fall 06 .25 / day .25 / day 10 day grace p.
  7. 8. Books returned before due at EIU e-Courtesy e-Overdue Loan period changed Fines imposed Loan period revised Fines remained Undergrad Faculty Graduate
  8. 9. MANOA vs. EIU Loan Periods & Fines and Fees $.25 / Day with 10 day grace period except for AV $.25 / Day with no grace period Faculty Grad Under Manoa 6 M / 99 R 3 M / 5 R 1 M / 5 R EIU 4 M / 10 R NO FF 2 M / 10 R 1 M / 10 R
  9. 10. Books returned before due - - Graduates EIU – Graduate (No Fines) MANOA – Graduate (Fines without grace period) Loan period changed Fines imposed Loan period revised Fines remained
  10. 11. EIU – Under (10 Day Grace Period) MANOA – Under (No Grace Period) Books returned before due - - Undergraduates
  11. 12. Books returned before due - - Faculty MANOA – Faculty (Fines without grace period) EIU – Faculty (No Fines and Fees)
  12. 13. Undergraduate Graduate Faculty Number of items borrowed at MANOA 2001-2008
  13. 14. It is very important or essential . . . . . Developing a meaningful philosophy of life Keeping up to date with political affairs 1970 1980 1990 1995 2000 2005 80% 70% 60% 50% 40% 30% 79% 57% 45% 36% Statistical Abstracts 2008 Table 278 – The Higher Education Research Institute, UCLA Being off very well financially 36% 75%
  14. 15. 1970 1980 1990 1995 2000 2005 50% 40% 30% 20% Average High School Grade A- ~ A+ 47% 20% “ But professor, my daughter deserves an A!”
  15. 16. Mahalo [email_address]

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