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Misd chap 3 roles of is mgr
 

Misd chap 3 roles of is mgr

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    Misd chap 3 roles of is mgr Misd chap 3 roles of is mgr Presentation Transcript

    • THE ROLES OF IS MANAGER MGT OF ISD (IMS452)
    • WHAT IS MANAGER DO?
      • Many responsibilities
        • data centers, staff mgt, telecommunications, servers, workstation, website, user support, regulatory compliance, disaster recovery etc
      • Connect with almost all the dept
        • Accounting, marketing, sales distribution etc
      • Can have direct influence on the strategic directions of the company
      • As a technician, a software developer or network installer
    • Pro and Con of being a Manager
      • Pro
      • Have more control
      • Make more money
      • Work on larger scale
      • Can make difference
      • Get the credit of team good work
      • Get opportunity to develop not-IT skills
      • Get opportunity to determine strategy for dept and organization
      • Be able to add more value to dept and org
      • Have opportunity to develop, coach and mentor other people
      • Con
      • less control of your life
      • have more responsible – more credit if things right and a bigger price to pay if things go wrong
      • Carry a great deal of responsibilities and have to routinely make difficult decisions
      • Numerous headaches when managing people, meeting for project budget and schedule, dealing with challenging employees and administrative issues
    • MANAGERS IN GENERAL
      • General definition
        • “assembling the resources to achieve a mutually agreed upon objective” (G.Puziak,2005)
        • “getting things done through other people” (AMA President, 2008)
    • Styles of Manager Management
      • Command and control
        • Based on classic military structure
        • “ You direct your employees and your boss directs you”
        • Doesn’t allow for disagreement or input from subordinates
        • System is often faster and costs less.
        • Employees often unhappy
        • Hard to know what value is lost where collaboration and teamwork is absent
        • This style has lost popularity
      • Collaboration
        • Modern style
        • All levels are actively involved in the execution of a business
        • Increased personal satisfaction for workers
        • Often better and more cost effective decision
    • THE STRATEGIC VALUE OF THE IS DEPARTMENT
      • IS mgt has become one of the most critical positions in the new economy
      • Primary functions of IS dept
        • Applications development
        • Technical operations
      • IS dept goals
        • Align with organization’s goal
      • The value of IT manager
        • Technical knowledge + business expertise
    • DEVELOP AN IS STRATEGY
      • Identify
        • Who are your team members? What can they do?
        • Why/how is technology important to your organization?
        • What are your assets?
        • Who are your customer?
        • What are your customers’ needs?
        • How do you plan to satisfy these needs?
      • Keep your department central to the company’s operation
        • Align with the goal of the entire organization
    • MANAGEMENT INVOLVEMENT & GOVERNANCE
      • Involving other managers in the management of IT requires the development of governance structures that encourage their activities participation in planning and controlling the business uses of IT
    • Cont.. MANAGEMENT INVOLVEMENT & GOVERNANCE
      • Executive IT Committee:
        • develops & coordinates long-range plans
          • Top executives (senior mgt of the major division and CIO) committee to do strategic information system planning and to coordinate the development of major information system projects
    • Cont.. MANAGEMENT INVOLVEMENT & GOVERNANCE
      • IT Steering Committee:
        • Oversee the progress of major systems development projects
          • Mgr of business, operating and personnel unit from the information service dept committee to oversee the progress of critical systems development projects
    • Cont.. MANAGEMENT INVOLVEMENT & GOVERNANCE
      • End user management:
        • Direct end user management of IT in business units and workgroups
          • End user managers responsible for managing the resources and quality of information systems and services within their business unit and workgroup.
    • Thank you