Web 2.0 in Organizations
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Web 2.0 in Organizations

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This presentation shows how Web 2.0 tools have been adopted by organizations to enhance learning and collaboration among employees. It also shows the use of Web 2.0 tools at the individual level, ...

This presentation shows how Web 2.0 tools have been adopted by organizations to enhance learning and collaboration among employees. It also shows the use of Web 2.0 tools at the individual level, group level and organizational level.

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    Web 2.0 in Organizations Web 2.0 in Organizations Presentation Transcript

    • Web 2.0 In Organizations
    • Introduction• Web 2.0 describes the wide range of tools that people use to create and share information.• Designed to foster communication and collaboration.• Over a period of time, people have understood the real potential of Web 2.0 and have started using it in educational institutions and organizations.
    • Different tools and techniques thatcome under Web 2.0 • Blogs • Micro blogging (Twitter, Yammer) • Wikis • Social Networks (Facebook, LinkedIn) • Social bookmarking and tagging • Real time collaboration tools (Instant Messaging) • Mash up • Aggregator (RSS)
    • Web 2.0 at the Individual Level Human CapitalNetwork Social CapitalCapital Knowledge Capital Intellectual Organizational Capital Capital
    • Web 2.0 at the Individual Level• 65 – 80% of all learning and development in an organisation is through informal learning.• Employees prefer to discuss work related queries and problem solving with their peers.• Web 2.0 is the fundamental shift in the way people perceive learning.• Significant amount of organizational knowledge resides in the minds of employees and they are considered as major assets of the organization.
    • Web 2.0 at the Individual Level• The interaction between individuals is really important in order to facilitate knowledge sharing within the organization.• Increased collaboration with the aid of Web 2.0 tools will increase the knowledge of the individuals and hence the knowledge of the organization.
    • Communication Collaboration
    • Team UpdateMeeting Deadlines Status
    • Web 2.0 Tools for Group Level UsageBlogs Wikis CPT
    • Web 2.0 Tools for Group Level Usage Blogs
    • Web 2.0 Tools for Group Level Usage Internal Blogging External Blogging Facilitates communication  Connects to groups outside irrespective of the hierarchy the organization Allows team members who  IBM, Google, Microsoft, otherwise would not have Sap write project related been invited to a meeting to blogs share their knowledge Blogger, WordPress  Edison’s Desk Blog
    • Web 2.0 Tools for Group Level Usage WikiUsers provide contents Website Website owner provides contents
    • Web 2.0 Tools for Group Level Usage  All employees can contribute to a wiki  Individual Knowledge gets transformed into Group Knowledge  E-Mail traffic volume gets reduced  Time spent in meetings gets reduced by 50%
    • Web 2.0 Tools for Organization Level Usage Encourage Idea Sharing Deepen Company’s Knowledge Pool Access to Knowledge Experts Reduced Communication Costs Improve Productivity
    • Web 2.0 Tools for Organization Level Usage Online Social Networking At IBM * 39 Social Networking tools * Access to employees’ Profiles * Access to online COPs * Create new organisational knowledge
    • Online Social Networking At IBMValue of online social networking for the business
    • Fiesta Fiesta Fiesta Movement
    • BlogsWikis Online Social Networking Tools