2010 Annual Report Presentation
Upcoming SlideShare
Loading in...5
×
 

2010 Annual Report Presentation

on

  • 4,483 views

 

Statistics

Views

Total Views
4,483
Views on SlideShare
4,465
Embed Views
18

Actions

Likes
0
Downloads
43
Comments
0

1 Embed 18

http://www.slideshare.net 18

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    2010 Annual Report Presentation 2010 Annual Report Presentation Presentation Transcript

    • Growing Our Future
      RCPL 2010 Annual Report to Staff
    • Fostering Ownership
      Users’ Needs Lead the Way
      Everyone a Teacher
      Reinventing Environments
      Engaging Staff
    • About Our Libraries
      Over 1 million circulations
      Content delivery
      through Social Networking
      RCPL-North use is increasing
      Contacts increased through innovations – roaming, virtual reference, multiple service points
    • Learning As We Grow
      Focusing our efforts on achievable outcomes
      Using resources for success
    • What We Discovered
      Honoring commitments
      Establishing New traditions
    • Users Leading
      Self-directed services
      Mobile & Online Services
      Time
      Customer Relations Training
    • Everyone a Teacher
      Orientation teammates
    • Everyone a Teacher
      Educational support
    • Everyone a Teacher
      Content delivery
    • Everyone a Teacher
      Knowledge Network
      Digital citizenship, community archives, employment and economy
    • Everyone a Teacher
      Drop-in programming
    • Reinvent Environments
      • Computer to phone
      • VOIP, Auto notices
      • WDT – Going Green
      • $50,000 Friends of the Library Bequest
      • $400,000 Foundation Endowment
      • ILS / RFID
      • Online payments
    • Engaging Staff
      Communication
    • Change Implementation
      People adapt differently
      People can be reluctant
    • Change Implementation
      • Training for staff development
      • Administrative support
      • Education : Evaluation : Communication
    • Telling Our Story
    • Return On Investment every $1 returns $4 to the community
      Over five years, the library has experienced:
      48% circulation increase
      37% increase in program participation
      13% entry count increase
      10,630 hours of patrons’ wireless computer use (July – December 2009)
      350% increase with content delivery for library information using social networking (2008-09)
    • Growing our future is dependent upon all of us