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Internet Marketing for Small
Businesses: Social Media
Social is a powerful marketing tool for
getting in front of your customers.
Here’s how to make it work for you.
Social: Essential and Integrated
 Social media allows you to interact with customers directly and
reach them where they are.
 It’s an essential part of marketing for businesses of all sizes.
 Social should be tied to all parts of your marketing and
advertising, both on and offline.
 It is an announcement platform that can help you promote your
other work and get noticed by customers and search engines.
2
Small Business Advantage
 Small businesses often have an
advantage when it comes to social.
 Customers can feel like they’re
getting a glimpse into your company.
 Here’s are some tips:
- Be authentic and personable.
- Respond quickly to questions and
comments.
- Work to correct customer
complaints.
- Share real insights from your
business.
3
Choosing the Right Networks
 The more networks you participate in, the more potential
customers you may be able to reach.
 If you have limited time, choose the two or three where you
think your customers are most likely to be and where your
message will resonate the most.
4
Facebook
 This is the network with the most users.
 Many people use referrals from friends and family on Facebook
before purchasing something or choosing a service provider.
 With Facebook’s recent algorithm changes, it can be difficult to
reach customers with your message without paying for
advertising.
5
Twitter
 Anyone can follow or “tweet” at anyone.
 This makes it a prime platform for announcing business
developments, following industry trends, and interacting with
customers in real time.
 It’s also a prime platform for customer complaints, so make
sure you have a policy in place for how to handle those when
they occur.
6
Pinterest
 Pinterest can be used to “pin” images from around the web.
 Because of its visual focus, you should work on developing and
pinning appealing graphics, how-to’s, and photos.
 There are specialized product pins, article pins, and place pins.
 Some studies estimate that Pinterest drives more revenue per
click than Twitter or Facebook.
7
Google+
 If you think no one’s using Google+, think again. This platform
is growing by leaps and bounds every month.
 If Google is at all important to your business (and that’s most
every business), then Google+ is important, too.
 You’re more likely to get content into the search results when
you share on this network.
8
Others
 Of course, these are not the only social networks out there. Here
are some of the others that may be right for your business:
- LinkedIn – Important for B2B.
- Instagram – Share photos and put a “face” to your brand.
- StumbleUpon – Great for getting traffic to your content pieces.
- Tumblr – Up-and-coming among the under-25 crowd.
- Reddit – Interact with a more tech-oriented crowd.
- YouTube – Upload video content; owned by Google.
9
Financing for Small Businesses
 RapidAdvance’s flexible financing options for small businesses
can help you finance your social media goals.
 Check out our funding solutions to find out how you can get as
much as $500,000 in as little as 7 days. Visit us now to get a
free quote.
10

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Internet Marketing for Small Businesses: Social Media

  • 1. Internet Marketing for Small Businesses: Social Media Social is a powerful marketing tool for getting in front of your customers. Here’s how to make it work for you.
  • 2. Social: Essential and Integrated  Social media allows you to interact with customers directly and reach them where they are.  It’s an essential part of marketing for businesses of all sizes.  Social should be tied to all parts of your marketing and advertising, both on and offline.  It is an announcement platform that can help you promote your other work and get noticed by customers and search engines. 2
  • 3. Small Business Advantage  Small businesses often have an advantage when it comes to social.  Customers can feel like they’re getting a glimpse into your company.  Here’s are some tips: - Be authentic and personable. - Respond quickly to questions and comments. - Work to correct customer complaints. - Share real insights from your business. 3
  • 4. Choosing the Right Networks  The more networks you participate in, the more potential customers you may be able to reach.  If you have limited time, choose the two or three where you think your customers are most likely to be and where your message will resonate the most. 4
  • 5. Facebook  This is the network with the most users.  Many people use referrals from friends and family on Facebook before purchasing something or choosing a service provider.  With Facebook’s recent algorithm changes, it can be difficult to reach customers with your message without paying for advertising. 5
  • 6. Twitter  Anyone can follow or “tweet” at anyone.  This makes it a prime platform for announcing business developments, following industry trends, and interacting with customers in real time.  It’s also a prime platform for customer complaints, so make sure you have a policy in place for how to handle those when they occur. 6
  • 7. Pinterest  Pinterest can be used to “pin” images from around the web.  Because of its visual focus, you should work on developing and pinning appealing graphics, how-to’s, and photos.  There are specialized product pins, article pins, and place pins.  Some studies estimate that Pinterest drives more revenue per click than Twitter or Facebook. 7
  • 8. Google+  If you think no one’s using Google+, think again. This platform is growing by leaps and bounds every month.  If Google is at all important to your business (and that’s most every business), then Google+ is important, too.  You’re more likely to get content into the search results when you share on this network. 8
  • 9. Others  Of course, these are not the only social networks out there. Here are some of the others that may be right for your business: - LinkedIn – Important for B2B. - Instagram – Share photos and put a “face” to your brand. - StumbleUpon – Great for getting traffic to your content pieces. - Tumblr – Up-and-coming among the under-25 crowd. - Reddit – Interact with a more tech-oriented crowd. - YouTube – Upload video content; owned by Google. 9
  • 10. Financing for Small Businesses  RapidAdvance’s flexible financing options for small businesses can help you finance your social media goals.  Check out our funding solutions to find out how you can get as much as $500,000 in as little as 7 days. Visit us now to get a free quote. 10