Leading Virtual Teams
Lika Sapir + Lyronne Marciano + Royee Toledano + Raphael Chicheportiche
IMAGE
by Arvind Malhotra, An...
How many of you did a project
without actually meeting
Before we start
Leading Virtual Teams Academy of Management Perspec...
How many of you find it convenient doing
assignments online?
Before we start
Leading Virtual Teams Academy of Management P...
Leading Virtual Teams Academy of Management Perspectives
https://www.youtube.com/watch?v=Il4f7PGeiuc
Before we start
INTRODUCTION
Leading Virtual Teams
Virtual teams
Geographically dispersed
Work on highly independent tasks
Unique leadersh...
Leadership Practices of Virtual Team Leaders
Leading Virtual Teams
Leaders of all teams have number of responsibilities, s...
Leadership Practices of Virtual Team Leaders
Leading Virtual Teams
All leaders must carry these motivation tools:
Establis...
Leadership Practices of Virtual Team Leaders
Leading Virtual Teams
Virtual teams leaders
are different !
Academy of Manage...
Leadership Practices of Virtual Team Leaders
Leading Virtual Teams
But…
Spend time mentoring the team members
Enforcing no...
Leadership Practices of Virtual Team Leaders
Leading Virtual Teams
It’s harder hence they aren’t physically
present
Academ...
Leadership Practices of Virtual Team Leaders
Leading Virtual Teams
Virtual team leaders must know:
#1: What does the virtu...
INTRODUCTION
Leading Virtual Teams
There are 6 leadership practices of
effective leaders of virtual teams:
1. Establish an...
Establish and Maintain Trust Through the Use
of Communication Technology
Leading Virtual Teams
 Establishing norms on how...
Establish and Maintain Trust Through the Use
of Communication Technology
Leading Virtual Teams
 “Seeing is believing”
 E...
Ensure Diversity in the Team is Understood,
Appreciated and Leveraged
Leading Virtual Teams
Prominent team expertise dire...
Manage Virtual Work cycle and meetings
Leading Virtual Teams Academy of Management Perspectives
Pre meetings practices
Id...
 During meeting practices
IMPORTANT TO KEEP TEAM MEMBERS
ENGAGED
• “Check in” methods
• Instant Messaging
 End of meetin...
 Between meeting practices
ALWAYS COMMAND MEMBERS
ATTENTION
Manage Virtual Work cycle and meetings
Leading Virtual Teams ...
 Closely examine asynchronous and synchronous communications
patterns
 Virtual meeting participation
 Posts in the repo...
Enhance External Visibility of the Team and its
Members
Leading Virtual Teams
Frequent report-outs to a virtual steering
c...
Leading Virtual Teams
Ensure Individuals Benefit from Participating in
Virtual Teams
Academy of Management Perspectives
Ensure Individuals Benefit from Participating in
Virtual Teams
Leading Virtual Teams
 Virtual reward ceremonies
 Making ...
Leading Virtual Teams
To Conclude …
Academy of Management Perspectives
Virtual team leaders must:
 Overcome coordination ...
Leading Virtual Teams
To Conclude …
Academy of Management Perspectives
The additional challenges of fighting for each team...
Leading Virtual Teams
A tip for the future…
Academy of Management Perspectives
Given the challenges associated with leadin...
Leading Virtual Teams Academy of Management Perspectives
Criticism about the text
 Getting members involved:
Tracking tea...
Leading Virtual Teams Academy of Management Perspectives
Interesting points we took from the text
1. The repository brings...
Leading Virtual Teams Academy of Management Perspectives
THANK YOU !!
Any Question…?
Leading Virtual Teams Academy of Management Perspectives
Virtual Conversation
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Team management - Leading virtual teams

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Team management - Leading virtual teams

  1. 1. Leading Virtual Teams Lika Sapir + Lyronne Marciano + Royee Toledano + Raphael Chicheportiche IMAGE by Arvind Malhotra, Ann Majchrzak, and Benson Rosen
  2. 2. How many of you did a project without actually meeting Before we start Leading Virtual Teams Academy of Management Perspectives
  3. 3. How many of you find it convenient doing assignments online? Before we start Leading Virtual Teams Academy of Management Perspectives
  4. 4. Leading Virtual Teams Academy of Management Perspectives https://www.youtube.com/watch?v=Il4f7PGeiuc Before we start
  5. 5. INTRODUCTION Leading Virtual Teams Virtual teams Geographically dispersed Work on highly independent tasks Unique leadership challenges Communicating with minimal face to face interaction Academy of Management Perspectives
  6. 6. Leadership Practices of Virtual Team Leaders Leading Virtual Teams Leaders of all teams have number of responsibilities, such as: Academy of Management Perspectives
  7. 7. Leadership Practices of Virtual Team Leaders Leading Virtual Teams All leaders must carry these motivation tools: Establish right norms of behaviors Encourage social events Building trust Setting goals Preparing the team to anticipate and cope with novel situations Fostering internal communications Recognizing contributions Academy of Management Perspectives
  8. 8. Leadership Practices of Virtual Team Leaders Leading Virtual Teams Virtual teams leaders are different ! Academy of Management Perspectives NO
  9. 9. Leadership Practices of Virtual Team Leaders Leading Virtual Teams But… Spend time mentoring the team members Enforcing norms Recognize and reward members and the team They….. Academy of Management Perspectives
  10. 10. Leadership Practices of Virtual Team Leaders Leading Virtual Teams It’s harder hence they aren’t physically present Academy of Management Perspectives
  11. 11. Leadership Practices of Virtual Team Leaders Leading Virtual Teams Virtual team leaders must know: #1: What does the virtual silence means #2: Ensure that the knowledge is fully utilized Academy of Management Perspectives
  12. 12. INTRODUCTION Leading Virtual Teams There are 6 leadership practices of effective leaders of virtual teams: 1. Establish and maintain trust using communication technology 2. Ensure that distributed diversity is understood and appreciated 3. Manage virtual work life cycle (meetings) 4. Monitor team progress using technology 5. Enhance visibility of virtual members 6. Enable individual members of the virtual team to benefit from the team Academy of Management Perspectives
  13. 13. Establish and Maintain Trust Through the Use of Communication Technology Leading Virtual Teams  Establishing norms on how information is communicated (What, When, How to post)  Revisiting and adjusting the communication norms as the team involves Academy of Management Perspectives
  14. 14. Establish and Maintain Trust Through the Use of Communication Technology Leading Virtual Teams  “Seeing is believing”  Equally “suffering” in the geographically distributed world Academy of Management Perspectives
  15. 15. Ensure Diversity in the Team is Understood, Appreciated and Leveraged Leading Virtual Teams Prominent team expertise directory and skills matrix Virtual sub-teaming to pair diverse members and rotate sub-team members Allowing diverse opinions to be expressed through use of asynchronous electronic means Academy of Management Perspectives
  16. 16. Manage Virtual Work cycle and meetings Leading Virtual Teams Academy of Management Perspectives Pre meetings practices Idea divergence between the meetings and Conflict resolution during the meeting  Start of meetings Practice HUMAN SIDE IS IMPORTANT AS WELL! Sharing personal stories, recent hobbies, and major events of member’s life. Ensure team members have clear agendas Request members to post their progress
  17. 17.  During meeting practices IMPORTANT TO KEEP TEAM MEMBERS ENGAGED • “Check in” methods • Instant Messaging  End of meeting practices • Ending the session with a list of action items • Ensure the minutes and summary of the session is posted in the repository Manage Virtual Work cycle and meetings Leading Virtual Teams Academy of Management Perspectives
  18. 18.  Between meeting practices ALWAYS COMMAND MEMBERS ATTENTION Manage Virtual Work cycle and meetings Leading Virtual Teams Academy of Management Perspectives Notifications Electronic discussion Instant messaging Spontaneous announcements
  19. 19.  Closely examine asynchronous and synchronous communications patterns  Virtual meeting participation  Posts in the repository  Experimentation of technological means  Leaders monitor tools that work and allow flexibility as technology evolves “Let’s try and work virtually and find the tools we need to do our job” Monitor Team Progress through the use of technology Leading Virtual Teams Academy of Management Perspectives
  20. 20. Enhance External Visibility of the Team and its Members Leading Virtual Teams Frequent report-outs to a virtual steering committee (comprised of local bosses of team members) Academy of Management Perspectives
  21. 21. Leading Virtual Teams Ensure Individuals Benefit from Participating in Virtual Teams Academy of Management Perspectives
  22. 22. Ensure Individuals Benefit from Participating in Virtual Teams Leading Virtual Teams  Virtual reward ceremonies  Making each team member’s “real location” boss aware of the member’s contribution  Individual recognition at the start of each virtual meeting Academy of Management Perspectives
  23. 23. Leading Virtual Teams To Conclude … Academy of Management Perspectives Virtual team leaders must:  Overcome coordination barriers  Cross cultural and language barriers  Trust and team cohesion barriers
  24. 24. Leading Virtual Teams To Conclude … Academy of Management Perspectives The additional challenges of fighting for each team member Overcoming member feeling of isolation Build team cohesion Establish norms of collaboration and knowledge sharing Motivating team members to make a major commitment to the teams mission Virtual team leaders emphasize on:
  25. 25. Leading Virtual Teams A tip for the future… Academy of Management Perspectives Given the challenges associated with leading a virtual project team, the payoffs need to be substantial for an organization to embrace this relatively new way of working. Because virtual teams have access to specialized expertise across geographical boundaries, they are poised to develop better-informed and more creative solutions to complex, often global organizational problems.
  26. 26. Leading Virtual Teams Academy of Management Perspectives Criticism about the text  Getting members involved: Tracking team members work is not the best way to make sure people in the team are contributing to the job.  Another frustrating part about virtual work is: The constant rotation in the minute taking or in the equal suffering.  Virtual work can be very frustrating: How many of you ever felt too much pressure because you are tracked from instant messaging?
  27. 27. Leading Virtual Teams Academy of Management Perspectives Interesting points we took from the text 1. The repository brings out transparency and trust, everything is shared and nothing is done secretly on the side. 2. The diversification of the subgroups is similar to what we experience at IDC 3. Virtual parties is an exaggerated way of rewarding people for their work
  28. 28. Leading Virtual Teams Academy of Management Perspectives THANK YOU !! Any Question…?
  29. 29. Leading Virtual Teams Academy of Management Perspectives Virtual Conversation
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