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Effective Communication
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Effective Communication






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Effective Communication Effective Communication Presentation Transcript

  • Effective Communication
    Writing , E-mail, Letter, Memo, Report and Communication
  • Writing
    “A word is not the same with one writer as with another.  One tears it from his guts.  The other pulls it out of his overcoat pocket.” 
    ~Charles Peguy
    By : Babu.G (www.raobabu.blogspot.com)
  • Writing
    Do jot down only the most important information.
    Use abbreviations and short notes , as long as you can understand them.
    Use some special comments in the margins for later reference.
    Don’t confuse yourself with excessive examples and sentences.
    Don’t write messily and think you will be able to read your handwriting later.
    By : Babu.G (www.raobabu.blogspot.com)
  • E-mail
    Organize your thoughts before composing e-mail.
    Make time to personalize each message.
    Make sure that your message is concise and direct.
    Do clearly identify the topic in the subject line.
    Don’t discuss sensitive or proprietary information.
    By : Babu.G (www.raobabu.blogspot.com)
  • E-Mail
    Do check spelling, punctuation, grammar.
    Don’t type in capital letters. It’s the e-mail equivalent of Shouting.
    Do reread your message before sending.
    Do type e-mail addresses last and check that they are correctly spelled before sending.
    By : Babu.G (www.raobabu.blogspot.com)
  • Memo
    Do follow your work place’s preferred memo format.
    Do clearly state the purpose of your memo to avoid the confusion of the receiver.
    Do provide subheads to help receiver.
    Don’t forget the four elements of the heading: To, From, Date, and Subject.
    By : Babu.G (www.raobabu.blogspot.com)
  • Memo
    Do present important information right away, in logical order
    Avoid using cause and effect expressions (because of, due to, on the other hand)
    By : Babu.G (www.raobabu.blogspot.com)
  • Letter writing
    “To send a letter is a good way to go somewhere without moving anything but your heart.” 
    ~Phyllis Theroux
    By : Babu.G (www.raobabu.blogspot.com)
  • Letter Writing
    Simple language or examples to grab the reader’s attention.
    Don’t use language that could be misconstrued as offensive.
    Do use formal words so that the reader can understand easily.
    Avoid repetition of ideas, thoughts and sentences.
    By : Babu.G (www.raobabu.blogspot.com)
  • Letter Writing
    Don’t give a hard sell.
    Don’t manipulate or flatter.
    Be conscious of the format.
    By : Babu.G (www.raobabu.blogspot.com)
  • Report Writing
    Do use precise language.
    Do include an appendix or glossary.
    Do write in a conversational tone.
    Define your purpose in a paragraph so that reader can understand easily.
    Do use brief but informative headings and subheadings.
    By : Babu.G (www.raobabu.blogspot.com)
  • Report Writing
    Do write your executive summary last.
    Don’t overwhelm readers with too many graphics.
    Avoid using highly technical terms.
    Do Present major points in the body of your report.
    Don’t forget to acknowledge the source of the graphic or data illustrated.
    By : Babu.G (www.raobabu.blogspot.com)
  • Communication
    “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”
    - Antony robins
    By : Babu.G (www.raobabu.blogspot.com)
  • Communication
    Be an active Listener so that you can communication well.
    Listen with an open mind.
    Avoid immediate evaluation.
    Don’t let your ego get in the way.
    Do set clear expectations for improvement.
    By : Babu.G (www.raobabu.blogspot.com)
  • Communication
    Keep your communication short and simple.
    Don’t express anger or use harsh words while you communicate.
    Keep smiling.
    Take breath.
    Avoid using Verbal – fillers.
    Maintain your flow and frequency.
    By : Babu.G (www.raobabu.blogspot.com)