2009 Wyndham Brand Overview Virginia Crossings


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A Wyndham Brand Overview Virginia Crossings

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  • Wyndham Hotels and Resorts is an upscale brand with 80 properties located in the United States , the Caribbean , Canada , the United Kingdom, Europe and Mexico .
  • Wyndham’s goal is to target the next generation of business and leisure travelers, Gen X.
  • Wyndham has joined forces with internationally renowned Michael Graves & Associates ( Legendary talents of Michael Graves architecture and design firms have been bringing human-centered design into our world for over 20 years. Signature works include the Walt Disney World Swan and Dolphin Hotels, international resorts, and the lauded scaffolding approach utilized during the restoration of the Washington Monument. Consumer product lines for Target, Alessi and Dansk have turned them into a household name. Multidisciplinary approach enables the creation of value in brands across all levels… including Wyndham. The result of Wyndham’s partnership resulted in a fresh and timeless concept with integrated architecture and interior design that addresses everything from the facade…to the reception experience…to room furniture, soft goods and fixtures.
  • Wyndham’s ByRequest program is a personalized guest recognition program. Sign-up is easy. Guests can sign-up and select their preferences prior to their first stay at wyndham.com. After 3 stays ByRequest members are treated a hotel stay tailored to their preference. Existing ByRequest members are grandfathered in with their requests. Now with Wyndham Rewards, guests also earn points each time they stay. Points can be used toward travel, entertainment, retail and much more.
  • Wyndham Hotels and Resorts are located in key business and vacation destinations . With smartly designed guest rooms and thoughtful amenities, they stand apart from traditional upscale hotels. Resort properties sparkle with golf, water and snow sports, casinos, spas and more. Meeting facilities are flexible enough for anything from a board meeting to a major sales conference .
  • Viva Wyndham Resorts are an all-inclusive group of resorts, which means that just about everything is included in your stay...from meals, snacks and beverages, to daily activities and fitness programs, unlimited non-motorized water sports, nightly entertainment and more. Exciting family of all-inclusive resorts in the Dominican Republic, the Bahamas and Mexico! Viva Wyndham offers you a selection of vacation paradises, each distinctively different, yet all dedicated to catering to your every whim. Whether you're looking for relaxation, adventure or the perfect blend of both, you can count on Viva Wyndham to make your dream vacation come true
  • Wyndham’s Grand Collection offers a unique compelling local flavor . With artfully appointed lounges and public areas , each Wyndham Grand is sure to delight business and leisure travelers alike.
  • State-of-the-art technology and communications capabilities enable leading-edge conferencing at all these IACC approved locations.
  • Mixing classic charm with modern-day services, steeped in history and restored to their original splendor, Wyndham Historic Hotels offer the best of a bygone era with all the modern conveniences.
  • Comfortable guest rooms and casual dining options, situated in convenient business, airport and suburban locations . Offering flexible facilities for planning weddings, family reunions and small business meetings .
  • 2009 Wyndham Brand Overview Virginia Crossings

    1. 1. WYNDHAM HOTELS AND RESORTS Brand Overview
    2. 2. WYNDHAM locations . <ul><li>80 properties located in: </li></ul><ul><li>United States </li></ul><ul><li>Caribbean </li></ul><ul><li>Canada </li></ul><ul><li>United Kingdom </li></ul><ul><li>Europe </li></ul><ul><li>Mexico </li></ul>
    3. 3. Global choices. <ul><li>Expanding into key primary markets including : </li></ul><ul><ul><li>Mexico City, Mexico </li></ul></ul><ul><ul><li>Xiamen, China* </li></ul></ul><ul><ul><li>New York City – Chinatown* </li></ul></ul><ul><ul><li>* New construction hotels </li></ul></ul>Wyndham Xiamen, China New York City, Chinatown
    4. 4. THE new generation traveler. <ul><li>Design our product offerings to meet the needs of today’s traveler, Gen X. </li></ul><ul><ul><li>Frequent Business Traveler </li></ul></ul><ul><ul><li>Leisure Traveler </li></ul></ul><ul><ul><li>Group Meetings </li></ul></ul><ul><ul><li>Bridal </li></ul></ul>
    5. 5. WYNDHAM’S core values . Innovation Flexibility Personalization
    6. 6. <ul><li>Wyndham has joined forces with internationally renowned </li></ul><ul><li>Michael Graves & Associates . </li></ul><ul><li>The result: </li></ul><ul><li>Fresh and timeless concepts </li></ul><ul><li>Integrated architecture and interior </li></ul><ul><li>designs </li></ul><ul><li>Smart furniture, bedding </li></ul><ul><li>and fixtures </li></ul>INNOVATION .
    7. 7. <ul><li>We've brought together the unique personalization benefits of Wyndham ByRequest, such as high speed internet and a welcome snack, with points and rewards under one great program, Wyndham Rewards featuring ByRequest . </li></ul>PERSONALIZATION.
    8. 8. <ul><li>With Wyndham ByRequest </li></ul><ul><li>Welcome Level benefits, including: </li></ul><ul><li>10 points per dollar spent or 500 miles per stay </li></ul><ul><li>Free Internet access </li></ul><ul><li>Expedited check- in </li></ul><ul><li>Free domestic long-distance calls * </li></ul><ul><li>Online access to hotel receipts </li></ul><ul><li>After three nights, you receive ByRequest Level* benefits: </li></ul><ul><li>A welcome snack and drink </li></ul><ul><li>Your room the way you prefer it </li></ul><ul><li>Extras, like towels and pillows </li></ul><ul><li>With Wyndham Rewards: </li></ul><ul><li>Choose to earn Wyndham Reward points </li></ul><ul><li>OR airline miles for your stays </li></ul><ul><li>Enjoy free nights with no blackout dates </li></ul><ul><li>Choose from hundreds of reward options </li></ul><ul><li>from Free Nights to Resort Vacations to </li></ul><ul><li>Gift Cards </li></ul><ul><li>Earn at more than 6,000 hotels around the </li></ul><ul><li>globe </li></ul><ul><li>Redeem online anytime or by phone </li></ul>Plus…
    9. 9. WYNDHAM meets customers needs. <ul><li>From elegant banquet affairs to theater spaces to comfortable rooms , Wyndham has a diverse portfolio of locations for any occasion. </li></ul>Chicago-Lisle, Illinois Gettysburg, Pennsylvania St Anthony, San Antonio
    10. 10. <ul><li>Casual upscale hotels </li></ul><ul><li>Business & vacation destinations </li></ul><ul><li>Resorts include: </li></ul><ul><ul><li>Golf </li></ul></ul><ul><ul><li>Water sports </li></ul></ul><ul><ul><li>Snow sports </li></ul></ul><ul><ul><li>Casinos </li></ul></ul><ul><ul><li>Spas and more </li></ul></ul><ul><li>Flexible meeting facilities </li></ul>PREMIUM full-service hotels. Phoenix, Arizona
    11. 11. RESORTS. <ul><li>Over 25 resort destinations throughout the United States , Caribbean , Canada and Mexico . </li></ul>Rio Mar Beach Resort and Spa- A Wyndham Grand Resort, Puerto Rico
    12. 12. Grand Mayan Nuevo Vallarta - Mexico St. Thomas- Virgin Islands
    13. 13. <ul><li>Located in Dominican Republic, Bahamas, and Mexico </li></ul><ul><li>Offers a wide variety of activities including water sports and nightly entertainment </li></ul><ul><li>Family-fun resorts </li></ul>All-inclusive resorts. Wyndham Cozumel Resort and Spa, Mexico
    14. 14. <ul><li>Unique compelling local flavor </li></ul><ul><li>Artfully appointed public areas </li></ul><ul><li>Designed for business and leisure travelers alike </li></ul><ul><li>Extensive meeting space </li></ul>WYNDHAM’S exquisite hotels. Rio Mar, Puerto Rico
    15. 15. IACC-Approved Conference Centers. Be successful with our IACC-approved Wyndham Conference Centers, where you'll be immersed in a total meeting environment. <ul><li>Conference center staff includes skilled conference planners. </li></ul><ul><li>Packages include conference rooms, guest rooms, three meals, continuous refreshment service, conference services and conference technology. </li></ul><ul><li>Dedicated conference rooms are separated from living and leisure areas with no moveable walls. </li></ul><ul><li>Ergonomically designed chairs. </li></ul><ul><li>Tables with sufficient space per occupant. </li></ul><ul><li>Lighting with in-room controls that produce maximum illumination and individual climate controls. </li></ul><ul><li>Superior AV technology. </li></ul><ul><li>Staffed business services center. </li></ul>Princeton, New Jersey
    16. 16. IACC-Approved Conference Centers. Atlanta Peachtree Miami Airport Richmond/Glen Allen Chicago Lisle Princeton
    17. 17. <ul><li>Classic charm </li></ul><ul><li>Steeped in history </li></ul><ul><li>Restored to original splendor </li></ul><ul><li>Equipped with modern-day </li></ul><ul><li>services </li></ul>DISTINCT one-of-kind experiences. Galveston, Texas
    18. 18. <ul><li>Comfortable guest rooms </li></ul><ul><li>Casual dining options </li></ul><ul><li>Situated in convenient business, airport and suburban locations </li></ul><ul><li>Flexible facilities for weddings, reunions and small meetings </li></ul>CONVENIENT, flexible, inviting. New York City, Midtown Convention Center
    19. 19. <ul><li>We don’t just help spark inspiration, we fuel it. </li></ul><ul><li>Network of national and local partners </li></ul><ul><li>Extraordinary entertainment options </li></ul><ul><li>Exhilarating team building </li></ul><ul><li>Fresh, creative ideas from our highly-trained Meeting Connectors </li></ul><ul><li>Special pricing with our partners </li></ul>
    20. 20. <ul><li>As a proud sponsor of their North American touring shows, Wyndham can help provide access to unforgettable premium events </li></ul>OSA Images Costumes : Marie-Chantale Vaillancourt © 2007 Cirque du Soleil
    21. 21. TEAM BUILDING AND LEADERSHIP DEVELOPMENT. Exercises for small and large meetings done through experiential, and adventure based-learning
    22. 22. CULINARY. Fun, interactive team building competitions with culinary delights.
    23. 23. WYNDHAM EVENT REWARDS SM Earn Up to 1 Million Points Per Event Wyndham Event Rewards allows meeting and event planners to earn more points than any other program.  For each $1 USD spent you earn 10 points up to a million points per program or event.  Earning your reward points is easy – redeeming them is fun.  Choose from premium entertainment, valuable merchandise or travel to a Wyndham Hotel or Resort. 
    24. 24. <ul><li>Lodging Hospitality’s Chain Leadership Award: Wyndham was recognized in the Environmental Action category for green efforts </li></ul><ul><li>Business Travel News Hotels recognized Wyndham Hotels and Resorts as the winning brand in the upscale select service category. </li></ul>DISTINCT RECOGNITION. March 15, 2009 issue of Lodging Hospitality <ul><ul><li>March 23, 2009 issue of BTN </li></ul></ul><ul><ul><li>Annual survey results </li></ul></ul>
    25. 25. OUR COMMITMENT to service. To be RESPONSIVE to your needs To be RESPECTFUL in every way To DELIVER a great experience Count On Me! is Wyndham Worldwide’s global service culture created to be much more than a customer service program, it defines service behaviors that are applicable to how we interact with both our internal and external customers.
    26. 26. WELCOME to Richmond, Virginia Experience the unique heritage of the Richmond Region, where four centuries of history and modern-day culture come together with unprecedented accessibility. Explore the area’s rich legacy through our Richmond travel guide, and discover the many reasons that the Region is so easy to love. Insert hotel logo here
    27. 27. WELCOME Among Richmond's finest hotels and conference centers, Wyndham Virginia Crossings combines elegant accommodations, outstanding restaurants, golf and leisure activities with technologically advanced meeting facilities to be one of the premier full-service hotels in the region. Featuring beautifully appointed guest rooms and suites surrounded by 20 landscaped acres, the perfect retreat for family vacations and special occasions . For executive conferences and business events, our 23,000 square feet of dedicated meeting space is fully equipped with leading edge technology and communication capabilities. Insert hotel logo here
    28. 28. Features Over 23,000 square feet of dedicated meeting space breaks out into 23 meetings rooms, three executive board rooms and a ballroom seating up to 400 people. State-of-the-art technology and communications capabilities enable leading-edge conferencing. Our all-inclusive, price-per-person packages make it easy to budget for meetings, and provide everything you'll need for successful events with no hidden costs.  Insert hotel logo here
    29. 29. Features - Rooms <ul><li>harmonious blend of comfort and style, Wyndham Virginia Crossings provides an unique setting year-round. Gracious buildings, magnificent flower gardens and 20 sweeping acres create a serene environment. Elegant guest rooms and luxury suites provide impeccable décor and furnishings, spectacular views and special amenities like dual-line telephones with data ports, voice mail and high-speed Internet access. </li></ul>* * Insert hotel logo here
    30. 30. Features - Meetings <ul><li>When you hold a conference in one of the country’s top 10 cities for business, it’s only appropriate to hold it in the city’s top conference hotel. Over 23,000 square feet of dedicated meeting space breaks out into 23 meetings rooms, three executive board rooms and a ballroom seating up to 400 people. State-of-the-art technology and communications capabilities enable leading-edge conferencing </li></ul>Insert hotel logo here
    31. 31. Features - Activities Fortunate to have a pleasant climate in every season, Wyndham Virginia Crossings makes every meeting a pleasure. Enjoy an energizing workout in the fitness center, or relax in the sports lounge with a game of billiards or darts. Explore the beautiful surroundings hiking or hop on a local tour bus to view all that the area has to offer from museums to shopping to adventure parks. The Hotel also offers, swimming and racquetball, plus 18 challenging holes of golf at The Crossings Golf Club. Insert hotel logo here
    32. 32. <ul><li>Insert property specific attributes supporting BE WELL </li></ul><ul><li>ClearAir Rooms </li></ul><ul><li>Green Program </li></ul><ul><li>Healthy Meeting or Dining options </li></ul>Insert hotel logo here
    33. 33. Awards & Recognition <ul><li>Four Diamond Designation </li></ul><ul><li>IACC Certified </li></ul>Insert hotel logo here