Ecommerce Unleashed Presented by ANMsoft Technologies
Ecommerce Verticals C2C B2B B2C eCommerce Customer exchanges like eBay Business 2 Business Systems Business to Customer
eCommerce: A Multi Channel Approach Via SMS Via Call Center Via Web Web/Mobile Newspaper Television / Radio Via Mobile Via IVR Order Placement Access Channels
S E R V I C E STORE FRONT (Web / Call Center / Mobile / IVR) STORE MANAGEMENT (Admin / Vendor) SM Integration Layer CRM ERP / Loyalty / Payment /External O M S L O G I S T I C S ACCOUNTING Technology Management CRM, Call Centers Outbound/ Inbound Sales Service & Delivery management Future Enhancements, Maintenance, Support, design Products, Pricing, Catalogue Fulfillment Offline / Online Ecommerce Sub-Systems
OctaShop ™ End to End eCommerce Offline Store Online Store Front Call Center ERP Pricer Promotion Engine Rule Engine Order Management System 3 rd Party Integration Gateway Seller Interface OctaShop ™ Admin
OctaShop Modules Behavior Online Marketing Order Management System Merchant Panel Web Store Front Vendor Panel Administrative Panel Call Center CRM Admin B2B B2C Affiliates
OctaShop modules help you
manage all your ecommerce requirements.
OctaShop ™ An advanced eCommerce experience Seller Buyer Application Service Providers Easy reach to desired product Rich Usability Interfaces Web 2.0 Features Detailed price information Order Management System Offline store integration Customizable Storefront Desktop store manager Comprehensive Control Panel Unlimited Cataloguing Rich information capture Quick buy process Advanced Gift Registry Advanced Narrow Filters Multiple payment modes Loyalty, GC and DC Cross Selling, Up Selling Buyer Behavior Analysis
Priority based search within information fields Product Name, Title, Description Search fired across different Systems like Auctions, Catalogues, 3 rd Party System Category limited Catalogue limited
Consolidated one view intelligent search results blended in dynamic search template
Lucene Indexing used for search
Targeted Dynamic Promotions Engine Promotions embedded in templates Complete control and display and usage Targeting based on Rules / Catalogue/ Category Product Promotions Catalogue Promotions Seller Promotions Ad Banner Promotions
Customizable SEO friendly URLs and META data in all dynamic pages to boost visits.
Enhanced Buying Process Provide Ship/ Bill Address Choose Shipping Mode Select Gift Option Enter gift related details Identify Pricing Select Payment Option Enter GC/DC/Loyalty Review and PAY Template based customizable process with capability to showcase promotions at every step
Buyer Shopping Cart Guest/ Registered User capability with complete customization
Advanced Pricing and Discounts Product Base Price Currency Dependent Price Item based price change Seller Discount Delivery Location based price change Product Discount Catalogue Discount Price Add On, Tax, Surcharge, Commissions Global Discounts Rule Based price variation OctaShop™ Supports complex price with rule based discounting Buyer Member Discount Rule based Discount
Payment Infrastructure Supported OctaShop™ Supports all online and offline payment modes
Shopping Cart/ Wish List alerts – Send alerts to users with their carts, update about price change or availability (inventory).
Browsing History Capture – Browsing History of the users/members can be tracked and used as a promotional tool.
Multiple External Loyalty Partners- You can support the iMint, privilege clubs and other external loyalty partners with redeeming and crediting of loyalty points.
Customizable Products – Customers see the t-shirt as they customize it.
Feedback Management- The Feedback which are provided by the user can be answered back, Moderated , and displayed on the web online store. Customer can suggest new products, you get head-start and customer loyalty.
Complex Inventory Management- Inventory can be managed for one or all of the following entities:
Automatic Shipper Allocation Product Seller/Shipper A Seller/Shipper C Seller/Shipper B Preferred Seller/Shipper Inventory Product- Vendor Check Shipping City- Vendor Check Preferred- Vendor Check Inventory- Vendor Check Order Allocated – Seller A/B/C Location
Distributed Open Source Application Architecture
Order Management System Offline Orders Online Orders MIS Reports Business Intelligence Reports Data Synchronization with ERP Financial, Sales, Settlement, Reconciliation Reports Vendor Reports Order Processing Work Flow A complete Workflow based Order Management Solution Vendor Order Management Interface
Elements of Online Marketing ONLINE MARKETING STRATEGIC AD MAKING SEO MAILER MARKETING OFFLINE PROMOTIONS BOOSTING TRAFFIC Blogging Business Networking PPC Rich Media
Operations Operations Ecommerce Portal Operations Order Processing Call Center Set Up
Order Processing Product ordered by the buyer Order Processing Delivery to the Buyer ORDER PROCESSING STEPS 1.Order Registration 2.Order Verification 3.Payment Received 4.Listing deliverables from the stores