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Executive Overview
 

Executive Overview

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External IT is the only hosted IT-as-a-service company to serve the needs of the small enterprise virtual workforce (10-300 users) with easy access to all applications, files, email, contacts and ...

External IT is the only hosted IT-as-a-service company to serve the needs of the small enterprise virtual workforce (10-300 users) with easy access to all applications, files, email, contacts and calendar through our web-based portal. Whether working from headquarters, a remote office, at home or from the road, all you need is Internet access. With today’s virtual workforce, users can share data, view up-to-the-minute company directories, IM and collaborate with real-time screen shadowing.

Using hosted infrastructure in our secure data centers, businesses no longer need to purchase, operate and maintain servers, storage and software. Reduce your capital and operating costs and have a greener footprint. Since all IT is run from our data centers, disaster recovery and business continuity are now affordable for everyone. New users and locations can instantly be added, trained and supported anywhere in the world. Since 2000, External IT has been a pioneer in the shift to IT Outsourcing 2.0.

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    Executive Overview Executive Overview Presentation Transcript

    • Executive Overview
    • Guaranteed Delivery of All Your Business Applications
      Robust, secure IT hosted solutions that allow users ready access to the business applications, data and productivity tools they’re already using
      Work anywhere ... from headquarters, a remote office, at home or from the road, all you need is Internet access
      24/7 application monitoring
      Software management
      Single Sign On for all web-based, Windows-based and SaaS applications
      Two-factor authentication data security
    • The Most Reliable Cloud Data Center Facilities in the US
      Dynamically scalable virtual compute and storage resources
      Choose from multiple Cloud providers
      Bulletproof physical security (guards, biometric scanners and card readers)
      Fire suppression, HVAC protection
      UPS battery backup and diesel generators
      24/7 monitoring of all IT resources
      Guaranteed availability 24x7x365 days a yr
      Affordable disaster recovery options
    • Secure, Privately Hosted File System
      Flexible file structure: My Documents, Public, and Group file storage areas
      Access to both local drives and hosted drives
      Admin can set access, read and write permissions
      Unlimited storage capacity
      Daily backup with offsite replication
      High Availability (continuous replication, log shipping and mirroring options)
      Unlimited file restore services
      Multi-year archiving solutions for legal and regulatory compliance
    • Enterprise-Class Email and Groupware
      Feature-rich Microsoft Exchange / Outlook
      Robust enterprise-class availability and reliability
      Spam filtering and Virus prevention
      BlackBerry and Windows Mobile sync
      Web-based access to mailbox resources
      Generous 2 GB mailbox quotas standard
      Automatic/manual email archiving
      Supports Regulatory email compliance
      Integrated SharePoint access
      Collaborative toolset (IM, integrated Skype, announcements, mirror collaboration)
    • Disaster Recovery
    • Easy IT Administration
      Easily administer users, groups, applications, permissions and folder access rights from a self-service web-based interface
      Control passwords (assign, modify, remove)
      Usage restrictions by user, such as log in location by IP address or for a specific period of time, is a snap
      New users, groups and locations can quickly be added, deleted or modified
      No configuration changes required on any Mac or PC
    • Unlimited User Support
      Guaranteed quick response time
      Support queue monitored 24 hours a day
      Severity 1 and 2 accepted within 10 minutes
      24/7/365 availability for critical issues
      Online Incident tracking with client reporting
      Support coverage designed for business needs
      SLA-backed escalation policy
      Training with initial migration and for new hires
    • Elevator Pitch
      External IT is the only hosted IT-as-a-service company to serve the needs of the small enterprise virtual workforce (10-500 users) with easy access to all applications, files, email, contacts and calendar through our web-based portal. Whether working from headquarters, a remote office, at home or from the road, all you need is Internet access.
      Using hosted infrastructure in our secure Cloud data centers, businesses no longer need to purchase, operate and maintain servers, storage and software. Reduce your capital and operating costs and have a greener footprint. Since all IT is run from the Cloud, disaster recovery and business continuity are now affordable for everyone. New users and locations can instantly be added, trained and supported anywhere in the world.
      Since 2000, External IT has been a pioneer in the shift to IT Outsourcing 2.0, delivering hosted business applications, real-time collaboration, a virtual workplace, ubiquitous access and business flexibility to adapt to marketplace changes - in essence the merging of outsourcing with Web 2.0.