At Design Transportation we strive to be the best at what we do when it comes to moving our customer’s freight. We have been extremely fortunate over the past several years to add quality customers, thus allowing us to continue to exceed growth projections year after year. Our growth is due in part to the attention we give to our customer’s freight and our level of performance our staff provides once a load is tendered to us.
Our organization promotes best practices for the highest level of transportation services that companies demand in today’s competitive market. Our focus at Design Transportation is to promote reliability, improve communications and provide a successful truckload transportation program to fit the needs of our customers. Further, we understand the importance of the transportation process when it comes to supply chain management thus, improving your product flows, inventory and vendor management.
Our objective with our customers is to provide a lower overall cost through improved transit times and communications, and ease of administration. We believe shipping is not an event but, a repeat business process which we demonstrate our value to you on a consistent basis. That is why companies such as Container Stores in (2002,2003,2004,2005,2006,2007, 2008, 2009) and Genpak (2006,2007,2008,2009) have awarded us with their “Truckload Carrier of the Year” award.
Please, take a moment to review the attached information about Design Transportation. This will give you some additional insight into our company and the areas we service.
If you have any additional questions about Design Transportation, please do not hesitate to call me.
Design Transportation Services
About Us : Company History Design Transportation opened in 1989 with a single truck and a single driver. Twenty plus years later, Design has grown stronger and larger with 250 tractors and over 500- 53' air ride trailers. Design's success lies in its loyal drivers along with a commitment to excellent customer service and superior fleet management. By constantly developing new accounts to increase lane density, improving operating efficiency and enhancing equipment utilization, Design will continue to grow and prosper with the help of our drivers, staff, customers and vendors.
Design is known throughout the industry for having one of the newest fleets (average age 2.5 years) of late model, satellite equipped tractors with the latest amenities offering our drivers comfort and safety.
We operate International and Volvo (Clean Air Idle) trucks exclusively equipped with:
Air ride suspension
All the latest amenities
This modern fleet coupled with excellent preventative maintenance results in professional looking trucks with maximum cargo capacity and minimal service issues related to breakdown or equipment failure. Design continues to update and grow it's modern fleet to attract and retain qualified, professional drivers.
Satellite communication systems
Preventative maintenance performed every 25,000 miles
Design trailers are an average age of 4.5 years providing dependable capacity for our shippers. The cargo capacity is complemented with an air ride system which provides a safe and efficient means of travel for the freight our customers entrust us with.
Design Transportation is a privately held Texas corporation and additional financial information will be furnished upon request.
2005 97.5% O/R
2006 96.3% O/R
2007 92.7% O/R
2008 92.9% O/R
2009 97.5% O/R
Dunn & Bradstreet:
Federal ID #
Customer Service At Design, customer service is paramount. We are focused on the importance of identifying and responding to each and every customer's unique requirements. Our emphasis today, tomorrow and always will be to pick up and deliver the freight entrusted to us safely and on-time, every time. As Design grows, so does opportunity. We are committed to providing superior service to our customers and business partners.
Customer Service DFW-Metro OFFICE NUMBERS Toll Free: 877-631-7217 Direct: 214-688-6900 Fax: 214-688-6901 Group email: [email_address] TX OK KS NE SD ND MN IA MO AR LA WI IL TN KY OH MI IN CA NV AZ OR NM UT CO ID WY WA MT MS FL AL GA SC NC VA WV ME DE NJ CT RI MA PA NY VT NH MD Northeast- Region Samantha Layne- Ext 6906 [email_address] NC, SC , OK, S. Texas, AR, Open Ext 6922 [email_address] Maria Nunez- CS Support Ext 6914 [email_address] Teri Wilkerson- CS Support Ext 6918 [email_address] West Coast/Colorado Region/CSR Manager Jeanette Nuñez ext 6920 [email_address] Midwest –Southeast/KS/MO/LA/TN/MS Region Sonya Lowe Ext-6916 [email_address] DFW-Metro: Adam Bailey: Ext. 6912 [email_address]
Our Drivers Are The Best Of The Best I have been here for 9 years, I plan on retiring here. I am able to make a living while maintaining a home life as well. Design is able to mix the two together in a way that does not make you feel like an OTR driver." Bob Evans-Company I came here as an O/O. After selling my truck I stayed on as a company driver. In my 42 years of driving I have found my ideal workplace. From the top to the bottom everything I have looked for in a company I have found here." William Turner-Company "As team drivers for Design, John has been here 14 years, with my 5th coming up. Design understands running out here 24/7 is hard and how important home time is. If there ever has been a problem they work with you, not against you. Our office and dispatch personnel are the best, you never fear going directly to them and you are always treated like a person, not a machine." Clovis & Tommie Allen- Team Ricky Sykes-Company I have been at Design for 8 years as a company driver. At Design starting new goals is not the end of the finish line, you can always start new ones. I am able to start new goals everyday, making my job less tedious of the typical day to day. I am one of the few drivers here that love to go to NYC and they send me anytime I ask. After 8 years I feel like a king on the throne and to do 8 or more until I retire will be nothing."
Technology/Communications Design Transportation utilizes proven technology to make sure both drivers and customers get the very best. Qualcomm systems increases our operating efficiency and constantly monitors our fleet and freight location. Design’s Fleet Management is highly trained to use the Omnitracs System to communicate directly with drivers. Load position updates every 30 minutes allow us to accurately estimate pick up and delivery times. Design will continue to enhance access to important information for our customers and drivers. Design Transportation recently updated software programs to TMW's Power Suite Transportation. Implementing this software has increased our abilities and efficiencies tremendously. Design also offers "eStat" through the use of this Web site allowing customers to access and track loads and acquire other information relative to their shipments. Design Transportation can engage in complete Electronic Data Interchange (EDI) with your company and we can handle 204’s, 214’s, 210’s as well as 990’s transactions and offer the potential for paperless transactions and we utilize Kleinschmit as our VAN.
Logistic Group At Design Transportation we understand what drives business today and that is Service. This was the reason we established our own in house Brokerage Department, to provide our customers the extra truck capacity when they need it. By utilizing our Brokerage Department for additional truck capacity your company can provide seamless service to your customer. We give you, our customer the ability to track and trace your loads as if they were being transported on Design trucks. With our vast network of quality partner carriers we have the ability to find the right carrier to fit your company’s transportation needs.
Design Transportation was again voted "Genpak National Carrier of the Year " for 2008. Design also won this award in 2006 and 2007, making this the third year in a row they have taken home this honor. Design also took home awards for 2008 "Regional Carrier of the Year" for Genpak's Longview, TX and Carthage, TX locations. Genpak's regional awards are usually not awarded to the carrier who wins the overall "National Carrier" award, but Design's scores were so much higher than their competition that they were an undeniable choice and caused Genpak to break from tradition.
These current and past awards are extremely well deserved and based on Design's unrivaled level of service in their industry. While most carriers are looking out for themselves and their bottom line, Design always puts the customer first. Dependability is Design's foundation and their staff, from the drivers, to dispatch personnel, to customer service, to their president, and all those in between prove this over and over again every day. Without Design, Genpak could not maintain our expected high level of service to our customers.
Genpak has been doing business with Design Transportation since 2004 and is proud to call them a Partner and our #1 Carrier! Design is at the top of their game and being part of an industry struggling to survive, they are a bright shinning star hanging high above their competition. Genpak offers a big " Congratulations" on the awards they have won this year as well a huge " Thank You" for the unmatched level of service they provided us again in 2008!
-- Paul Haviland Genpak LLC
"Design Transportation has become a valuable logistics partner to The Container Store ensuring that we're able to maintain our high standards of
customer service in our stores from coast to coast. For more than 11 years they have provided unsurpassed service and dedication to our company resulting in the highest on-time delivery record. Their flexibility and attention to detail contribute to them being consistently awarded as "Carrier of the Year". The personnel at Design are always looking for ways to help The Container Store improve our logistics solutions as they truly understand the criticalness of on-time deliveries to our stores and they work meticulously around the clock to ensure the merchandise arrives at the exact scheduled delivery time. This successful delivery service ensures that our customers can always find the exact storage and organization solution they are looking for at The Container Store".
We pledge to our customers and the industry to conduct our business with the utmost in both ethics and integrity. We will continually strive to recognize and provide new and innovative services by offering the right equipment at the right time, every time and most importantly "on time."
Design takes the same stance to the development of becoming a Safer Carrier for the Motoring Public.
CONTACT INFORMATION Physical Address: Mailing Address 3818 Irving Blvd. PO Box 560686 Building Two Dallas, Texas 75356 Dallas, TX 75247 Toll Free: 800-614-8700 Local: 214-688-6992 Fax: 214-688-6975 Randy Hudson, CTB Brokerage Services [email_address] Meagan Lightfoot Brokerage Services [email_address]