Corporate Overview
Company Overview    Outstanding, mission-centric past performance at the intersection of Intelligence and                 ...
Impact of Services        Mission effectiveness & optimization        Reduced decision-making timelines        Coordina...
Proven National Security Performance
Market Discriminator:Intelligence Processing and Data Exploitation                    Subject matter expertise in intelli...
Case Study – National Security Mission Expansion               to Counterterrorism Task ForceMISSION    Plan, design, and ...
Case Study – FBI Counterterrorism Task ForceMISSIONFacilitate and expedite information technology support of priority anal...
Case Study – FBI National Security Branch                       IT Portfolio ManagementMISSION    Provide objective progra...
Case Study – FBI National Security Branch                                 EstablishmentMISSION    Provide management suppo...
Case Study – FBI Enterprise System                           Business Management SupportMISSION    Establish an environmen...
Case Study – TSA Secure FlightMISSION    Migrate watch list matching from the aviation industry to the USG, spanning rough...
Case Study – FBI Terrorist Screening Center (TSC)MISSIONDirect Support to Leadership in establishment of TSC Initial Opera...
Case Study – Dun and Bradstreet                      Data Integration and ExploitationMISSION    Develop Automatic Plug-in...
Trusted Small Business Partner                       EMSolutions
Points of ContactThe IWS AdvantageIntelliWare Systems offers mission-focused management services that improveorganizationa...
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2012 IWS Corporate Overview Updated 27 Sept 12

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Overview of IWS Corporate Capabilities

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  • Metrics programOutreach programOther PMOU accomplishments
  • IT Portfolio Management across all of NSB and coordination with CIODevelopment of Business Processes for management of IC and DOJ budget streams over multiple yearsBEARS financial database development and training, along with development of the processes and reportingGeospatial curriculum development and trainingCT Analysts training strategic planning (Ed)DI program management, business process development, metricsOutcome:Consolidated and coordinated management of IT projects across all of FBI IntelligencePalantir training and over the shoulder supportAnalysis of all CT activities across FBI in response to an ODNI question (accomplishment in one of our proposals)Management of X years of budgets from 2 different sourcesDo NOT put anything “training” as our first outcome
  • IT Portfolio Management across all of NSB and coordination with CIODevelopment of Business Processes for management of IC and DOJ budget streams over multiple yearsBEARS financial database development and training, along with development of the processes and reportingGeospatial curriculum development and trainingCT Analysts training strategic planning (Ed)DI program management, business process development, metricsOutcome:Consolidated and coordinated management of IT projects across all of FBI IntelligencePalantir training and over the shoulder supportAnalysis of all CT activities across FBI in response to an ODNI question (accomplishment in one of our proposals)Management of X years of budgets from 2 different sourcesDo NOT put anything “training” as our first outcome– The National Intelligence Program (NIP) requires a budgetary submission similar to, but separate and distinct from, the FBI’s Spring Planning Estimate (SPE) Budget Submission to the DOJ. The National Security Branch is responsible for compiling and submitting this separate budget request to OMB through ODNI.
  • Strategic PlanningRequirements EngineeringBusiness ArchitectureEAITPfMCapital Investment
  • 2012 IWS Corporate Overview Updated 27 Sept 12

    1. 1. Corporate Overview
    2. 2. Company Overview Outstanding, mission-centric past performance at the intersection of Intelligence and Law EnforcementHigh performing, cost effective, high end, proven small business  Founded in 2005 by successful industry veterans & entrepreneurs  Awarded past performance at FBI and TSA  SECAF finalist for excellenceCleared, professional workforce  100% TS/SCI  66% have advanced degrees  Average 15 years of experience  47% veteransConsulting, analysis, and advisory services exclusively to the national security community  Organizational Planning and Program Management  Business Architecture and Analysis  Technology Management  Intelligence Processing and Data Exploitation Expertise
    3. 3. Impact of Services  Mission effectiveness & optimization  Reduced decision-making timelines  Coordinated operations  Cost & mission effective technology  Measured performance to drive continuous improvement  Alignment of strategy & operations  Situational Awareness  Sound financial management
    4. 4. Proven National Security Performance
    5. 5. Market Discriminator:Intelligence Processing and Data Exploitation  Subject matter expertise in intelligence fusion/processing—both strategy & process  Significant hands-on experience developing & enhancing operational analytical capability with tools in production environments (NCTC, FBI, TSC, TSA)  Data exploitation and analysis concept development & program management (FBI)  Developed and manage requirements engineering program for analytical tools and operational enterprise data warehouses (FBI, TSC, TSA)  Relationships with commercial data providers and software companies (Dun & Bradstreet, Thomson Reuters) to create new sources for exploitation and use in commercial tools (e.g. Palantir)  Community liaison for joint intelligence programs  Currently develop curriculum and train usage of geospatial systems for analysis throughout the FBI
    6. 6. Case Study – National Security Mission Expansion to Counterterrorism Task ForceMISSION Plan, design, and help execute a high visibility National Security mission expansion to DOJ Counterterrorism Task ForceAPPROACH Programmatic – Supported: Identification and acquisition of new information and intelligence streams for new mission areas; privacy Impact Assessments; funding requests, budget justification, resource planning, schedules, etc. Analytic Operations Planning – Lead contractor to assess National Security gaps, intelligence requirements, and threats to transition from concept phase to design phase of mission expansion. Analytic Process Conceptualization and Prototyping – Coordinated and supported the design, testing, and implementation of numerous analytic methodologies and processes to address the gaps and threats identified above. Analytic Operations Implementation– Authored overall Concept of Operations document; helped enhance analytic process effectiveness and efficiency; identification of areas for improvement; training, etc.OUTCOME Initial Operations Capability achieved on-time, on-budget Resulting operations have been recognized at the highest level (ODNI Exceptional Achievement Medal), and are being adopted by other parts of the Task Force, and are recognized as a best-practice in the FBI.
    7. 7. Case Study – FBI Counterterrorism Task ForceMISSIONFacilitate and expedite information technology support of priority analytical requirements and provide executive staff supportAPPROACH  Programmatic – Develop, advise on, and execute plans, programs, processes, and policies to manage task force operations, administration, and communications. Conduct outreach and liaison with U.S. intelligence and law enforcement and foreign government partners to create synergies and identify emerging technologies and alternative analysis techniques.  Governance & Requirements Management – Establish uniform process to validate, approve, prioritize and resource requirements. Develop enterprise strategies to support FBI programs leveraging proprietary information systems to proactively target threats to National Security.  Strategy & Process Improvement – Embed Business Analysts within operational units to anticipate and translate functional requirements. Research and develop analytic solutions from multi-channel All-Source data to address enterprise-level intelligence gaps across national security program areas including the counterintelligence, counterterrorism, and weapons of mass destruction missions.OUTCOME  An enterprise metrics program, developed and managed by IWS, is used by Task Force leadership and FBI Headquarters executive management to make operational and administrative decisions. Recognized by FBI Director as best low-cost metrics solution.  An Outreach program developed and managed by IWS provides tools and methods training to FBI Field Offices throughout the U.S., increasing awareness of capabilities that improve counterterrorism analysis.  Tight alignment between software functionality and mission needs that reflects actual requirements and the organizational and individual user-level. Development of innovative strategies that direct precious information technology resources according to current operational priorities. Operational requirements are well understood, documented, traceable and prioritized to align with organizational objectives.
    8. 8. Case Study – FBI National Security Branch IT Portfolio ManagementMISSION Provide objective program oversight and provide logical solutions to complex business problems in support of National Security Branch–wide Information Technology (IT) needs.APPROACH Programmatic – Collect and analyze IT requirements across six major divisions, providing recommendations that ensure limited budgetary and personnel resources are directed toward capabilities that best support operational needs and objectives. Strategy & Process Improvement – Develop and implement standardized IT management processes across all component divisions of the National Security Branch, ensuring alignment with operational goals and enterprise lifecycle management policies. Training – IWS serves as the primary contract instructor for development and delivery of geospatial intelligence analysis training; train FBI intelligence analysts and Special Agents nationwide.OUTCOME Ensured and enforced consolidated IT project management, appropriate allocation of IT resources and deployment of capable and operationally suited analytic tools. The most recent example is the deployment of the Palantir analytic platform, which has fostered substantial cross-organizational collaboration with the USIC, and has led to opening several new investigative cases. New and innovative geospatial analysis training program that has led to FBI personnel achieving basic/advanced certifications in geospatial intelligence tools.
    9. 9. Case Study – FBI National Security Branch EstablishmentMISSION Provide management support to develop and operate National Security Branch business processes.APPROACH Strategy Development– IWS assisted in the development of the Strategic Plans for the National Security Branch and the Weapons of Mass Destruction Directorate Programmatic - IWS experts have been instrumental in responding to critical inspections and Director’s office business and strategy initiatives at the Directorate of Intelligence, and created enterprise-wide, standardized processes for the budget development cycle for budget submissions for both the National Intelligence Program (NIP) and the FBI’s Spring Planning Estimate (SPE). Business Analysis – IWS regularly performs analysis and helps to develops processes required to respond to requirements from ODNI, FBI Executive Management and Finance, and DOJ. Process Improvement – IWS ensures that the Intelligence Budget Planning Submission (IPBS) and the Congressional Budget Justification Book (CBJB) are properly coordinated with all FBI divisions responsible for executing NIP funds, and provides key liaison with the FBI Finance Division to ensure coordination with the SPE Budget Submission through DOJ.OUTCOME IWS provided direct liaison support to the IC and developed improved processes for acquiring Intelligence Product feedback, helping to identify best practices and establishing a customer feedback working group. Significantly improved training program efficiencies and participated in the initial development of career paths for special agents and intelligence analysts. IWS analysis led to a reallocation of resources and savings of over $4 million Consistently recognized for content input and evaluation for internal and external reviews of all National Security budgetary requests. Received FBI Program Management and Support Services Contract Extraordinary Contributor Award
    10. 10. Case Study – FBI Enterprise System Business Management SupportMISSION Establish an environment for maturing and growing a critical data warehouse initiative into a proactive, strategic, well-managed, user- and mission-focused enterprise programAPPROACH Business Process Improvement – Design, implement and manage new business processes leveraging existing tools, technology, and personnel, allowing the operational business manager to gain visibility and control over program efforts. User Advocacy & Outreach – Establish relationships with enterprise users, leveraging adhoc user groups to assist in identifying critical system requirements, supporting design reviews, and user acceptance testing, as well as enhancing user support and training. Governance & Requirements Management – Institute a requirements management framework and workflow that moves enhancement requests through analysis, prioritization, technical assessment, development, and deployment to the enterprise. Analysis of Tech Solution Alternatives – Provide early, iterative, user- and mission-focused design reviews to flesh out best- bang solutions among various technical alternatives; factor these into both near- and long-term architecture planning and fiscal year programmatic planning.OUTCOME System utilization has more than doubled (to > 10,000 users), becoming the 2nd most utilized system across the entire FBI. Program planning efforts are aligned to mission and user priorities. User feedback indicates a strong sense of community ―ownership‖ across the enterprise. Risks of budget constrained environment have been reduced through identification of best value enhancements. Detailed prioritized requirements and enhanced business processes with the technical team are driving significant enhancements in application, data, and search architectures.
    11. 11. Case Study – TSA Secure FlightMISSION Migrate watch list matching from the aviation industry to the USG, spanning roughly 2M passengers dailyAPPROACH Strategy & CONOPS – Re-base-lined the program’s ConOps, balancing list matching and operational best practices with sound compliance, privacy, and redress programs Business Architecture – Implemented a Business Architecture Team that focuses on the implementation of solutions spanning process, technology, and human capital. Requirements – Deployed a Release and Requirements Management practice ensuring the ―right capabilities were deployed first‖.OUTCOME Deployed (i.e., migrated) the first aircraft operator on 1/15/2010 Completed all domestic carrier migrations to Secure Flight on June 22, 2010 and all international carriers to Secure Flight on November 23, 2010. Saw a significant improvement in the identification of known or suspected terrorists (vs. the legacy aviation industry’s practices). Key contributor to the government winning a GCN award for IT achievement
    12. 12. Case Study – FBI Terrorist Screening Center (TSC)MISSIONDirect Support to Leadership in establishment of TSC Initial Operating Capability, Development of Strategic Plans, Business Architecture andRequirements Group, Total Life Cycle Management, Enterprise Architecture, Governance and Portfolio Management. Advanced Planning,Design and Build-out of New Primary Facility and Continuity of Operations (COOP) Sites.APPROACH  Strategic – IWS employee acted as advisor to first Director and Deputy Director of the TSC, assisting in the establishment of initial organizational plans, technology capabilities, and operations processes. Liaison to the IC on behalf of TSC.  Programmatic – Developed TSC EA framework, Capital Investment Strategy, and Life Cycle Management Processes, then utilized them to build out TSC’s new facility. Built project scope awareness through concise set of requirements and conceptual visualization; Used EA as the basis for repeatable success process; Acted customer advocate and trusted agent for the construction projects; correlated operational scenarios and program requirements to organization vision  Technical Integration – IWS built TSC’s Business Analysis team processes and procedures. Assisted in the development of the Terrorist Screening Database (TSDB) as operations user advocates. Information Technology (IT) collaboration processes led to comprehensive facilities integration from outside cable plant all the way to the customer desktop systems; delivery of standards-based, compliant technology that is integral, secure, reliable and available in new facility.  Budget, Planning & Procurement – Full life-cycle support; from conceptual planning, budgeting, design through procurement , installation and sustainment; Capital Planning approach aligned and prioritized investments to mission and strategic objective, leveraged during all budget build and execution reviewsOUTCOME  Initial Operating Capability of TSC and TSDB.  State-of-the-art facilities, significantly improved IT performance and operational work environments. Two piloted advanced technologies and several product enhancements are now Agency standards. All technology and related installation labor delivered on-time and in turnkey, end-to-end fashion. Affordable, highest priority solutions delivered per budget constraints; recognized by senior Facility stakeholder for outstanding performance and thoroughness.  Life Cycle Management Plan, Enterprise Architecture and Governance approach recognized as a success model for mid-size organizations within the Agency
    13. 13. Case Study – Dun and Bradstreet Data Integration and ExploitationMISSION Develop Automatic Plug-in to D&B Global data providing enhanced data exploitation capability behind the firewall for use in classified intelligence analysisAPPROACH Technical Planning and Development – Build Web Portal mimicking DNB.Com search portal. Build automatic plug in (API) allowing multiple analytical tools to query and exploit D&B data. Information Exploitation – Build custom Palantir helper allowing analysts to query and import D&B data directly into Palantir and combine the D&B data with additional data sets.OUTCOME Successful deployment of portal and D&B dataset to IC agency for enhanced analysis and discovery in support of operational goals. Successful deployment of D&B dataset, API and Palantir helper to Recovery and Transparency Board (RATB) evaluate program performance and make data-driven operational decisions
    14. 14. Trusted Small Business Partner EMSolutions
    15. 15. Points of ContactThe IWS AdvantageIntelliWare Systems offers mission-focused management services that improveorganizational intelligence and effectiveness. As national security missions expandand budgets contract, we cost effectively transform information into actionableknowledge. We are operationally focused and dedicated to helping our clients meettheir complex mission requirements. Dom LaPore Randy Lange President and COO Vice President of Client Services dlapore@intelliwaresystems.com rlange@intelliwaresystems.com 5608 Southpoint Centre Blvd 2011 Crystal Drive Suite 100 Suite 400 Fredericksburg, VA 22407 Arlington, VA 22202 540.604.9095 703.682.6946

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