1. I - Sales Solutions LLC
145 Deer Path Lane
Battle Creek, MI 49015
269-317-3343
randybaxter@i-salessolutions.com
www.i-salessolutions.com
2. What Would You Say?
Could your Sales Team impact customers more effectively and efficiently?
Would you like to have full confidence in each member of your Sales
Team?
Could your Sales Team use a boost in personal confidence and excitement
in today’s economic condition?
Could personal one-on-one coaching and customized training increase
your overall sales and gross revenue?
Could your Sales Team benefit from “best practices” and resources from
national top performers?
If you answered yes to any
of these questions…
I-Sales Solutions
will improve your profitability.
3. Training Overview
This flexible customized format of training is designed to maximize the impact your
Sales Team can have on every customer. Your Sales Team will experience improved
performance in every aspect of the Sales Process: Greeting/Reception, Customer
Interview, High Impact Product Presentation, Profitable Negotiating and Closing,
Follow-Up and Creating an Effective Referral Base. Your Sales Team will experience
classroom settings, role-play and one-on-one coaching using “best practices” from top
performers, unique resources and performance evaluations.
Training Format
Quarterly Training Format
I. Greeting/Reception and Customer Interview 2-4 Days
II. High Impact Product Presentation 2-4 Days
III. Profitable Negotiating and Closing 2-4 Days
IV. Follow-up and Creating an Effective Referral Base 2-4 Days
Additional Training Options
Additional days for individuals, small groups or special event training
Mystery Shopping for a real time look at current performance (live or phone)
Management Evaluation and “best practices”
Targeted Product Training
5. Program Details
One week prior to scheduled training the I-Sales Solutions Trainer will contact the Manager for:
confirmation of training, objectives and special training needs.
Morning Session Afternoon Session
• Meeting with entire sales • Review sales team
team and management performance evaluations
Day 1 • Introduce training agenda, • One-on-One sessions
(Discover and Design) expectations, and answer based on personal
any questions performance evaluation
• Complete sales team • Additional coaching per
performance evaluation management insight
• Divide sales team • Divide sales team
Day 2 • Role playing • Role playing
(Implement) • “Best practices” • “Best practices”
• Improvement tips • Improvement tips
• Modeling • Modeling
Action
Strategic Planning I-Sales Solutions and Management:
end of day 2 • Develop a strategic plan for next
(Continue) quarter training
I-Sales Solutions contacts management and
1st Follow Up sales team for:
(Continue) • Performance reinforcement
• Progress tracking
• Accountability
2nd Follow Up I-Sales Solutions:
(Continue) • Performs a mystery shop at
management request (phone or live)
6. Why I-Sales Solutions?
I. The I-Sales Solutions Team has a proven track record for helping
existing businesses become more efficient, look more appealing to
the market place and develop new markets.
II. The I-Sales Solutions Team has years of experience in automotive
sales, sales management and have trained more than 42,000 Sales
Consultants nationwide.
III. The I-Sales Solutions Team members are experts in profitability
using effective sales processes.
IV. The I-Sales Solutions program was founded on the principles of
integrity, trust, mutual respect, and always putting our clients first.
We have since emerged as one of the most innovative and forward
thinking firms within our industry.
V. The I-Sales Solutions Team has been able to attract and retain the
best and brightest professionals within the industry.
7. VI. Most importantly the I-Sales Solutions Team is dedicated to your
success. We believe our success comes only when others
succeed.
Sales and Training
by Dealer Group Size
Annual Sales per Consultant
120 108
100
80
80 68
61
54 48
60
34 40
40 28
15
20
0
A B C D E
Dealer Group Size
8. Sales Consultants Terminations
550
SSI Perform ance
500
100
450
400
Number of Terminations
95
350
95.0
300
93.5
90
250
Certified Sales Consultant Non-Certified Sales Consultant
200
150
100
50
0
1 2 3 4 5 6 7 8 9 10 111213141516 1718192021 222324252627 282930313233 3435363738 394041424344 454647484950 51
Weeks
Overall Terminations Terminations - Zero Training Completed 1 of 3 Pre-Req's
Completed 2 of 3 Pre-Req's Completed 3 of 3 Pre-Req's
Average Weekly Sales by Days Employed and Training
5.00
4.50
4.00
3.50
Uni ts
0 Courses
3.00
2.50 4 Courses
2.00
1.50
1.00
0.50
Testimonials
0.00
0-30 31-60 61-90 91-120 121-180 180+
Days of Tenure
9. Testimonies
“I wanted to share a success story with one of your classes, "Negotiating and Closing". After attending we
had a measurable increase of our closing ratio. We had one salesperson go from an 8 car a month guy to
12 cars a month. Thank you for all your help and keep up the good work.”
Mitch – Sales Manager, WI
“The closing class that you taught in October will be very helpful to the success I want to achieve. I hope
this class is offered to many people to help them meet and surpass their goals as sales professionals. Once
again thank you for your time and knowledge.”
Mike – Sales Consultant - IL
“I just want to thank you so much for inspiring me at your last meeting. You’re Right!! Attitude is
everything. As you know I am new to the business. I've listened to the other Sales Consultants tell me I am
coming into the business at the worst time, because of the economy. I believed them and was willing to
settle. If I sell 8 cars for the month I will be happy. After listening to your story about spending a week on
the floor and selling 1 to 2 cars a day it inspired me. Listening to you talk about it's a mind set and your
attitude made me realize you are right. This is my 3rd month in the business I set a goal to sell 20 cars
this month and I am achieving it…thanks to you. Thank You for sharing your experiences and knowledge,
because I know for myself it is making me a better Sales Consultant.”
Sandy – Sales Consultant - WI
“Thank you very much for the BEST training seminar that I have experienced since I've been with our
dealership. Not only were you informative but you explained the material in a way I know I can convey
with my customers confidently. I was so pleased that I attended this seminar that I've already e-mailed our
owners and I had a half hour meeting with the rest of our staff to cover the materials you taught today.
Please know that I appreciate how you involved all of us. You found our apprehensions about this new
technology and taught us to guide our customers through questions without being unsure of ourselves,
while not sounding so technical that we alienate our customers to what we know their new vehicle can and
will do for them. I know the way you taught me to present this new technology to my customers will gain
me instant credibility with them. THANK YOU”
Rick – Sales Consultant, MI
“I can’t believe the difference you have made in the attitudes of my Sales Consultants. Since you were here
last, we have increased an average of 5% in sales and 8% in gross revenue. I believe it is because of the
positive attitudes our consultants now have. Thank You! We can’t wait until you return this next quarter.”
Liz – General Sales Manager, MA
10. Why I-Sales Solutions Makes Sense
Successful dealerships see effective training as an investment not an expense
Advertising Budget: $__________ monthly
Current Sales Staff: __________
Advertising per Consultant $__________
National Average Gross per Copy (front end): $ 1279.00*
Training Cost per Day: $__________
If a I-Sales Solutions Team Member could help your team sell only two more
cars each Quarter, your training expenses are covered.
Do you see the value in using I-Sales Solutions? ( ) Yes ( ) No
X___________________________
