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Gaining Traction: Inbound Marketing for Startups
 

Gaining Traction: Inbound Marketing for Startups

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Rand Fishkin's presentation from the Nov. 30th Hackers+Founders event in Silicon Valley.

Rand Fishkin's presentation from the Nov. 30th Hackers+Founders event in Silicon Valley.

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    Gaining Traction: Inbound Marketing for Startups Gaining Traction: Inbound Marketing for Startups Presentation Transcript

    • Inbound Marketing for Startups How to earn your customers’ interest, rather than buying it with great content, SEO, social & conversion marketing. Rand Fishkin | CEO http://bit.ly/imforstartups
    • Let’s Start with a Story
    • R My First 6 Years as a Startup Founder Blog post: http://randfishkin.com/blog/103/just-keep-going Rand and Gillian’s Combined Personal Debt
    • The Last 5 Years More about Moz’s History: http://www.seomoz.org/blog/the-story-of-seomoz Monthly Visits We took one round of financing in 2007; $1.1MM from Ignition + Curious Office
    • The Last 5 Years More about Moz’s History: http://www.seomoz.org/blog/the-story-of-seomoz Monthly Visits Launched our Link Graph Index
    • The Last 5 Years More about Moz’s History: http://www.seomoz.org/blog/the-story-of-seomoz Monthly Visits In 2009, we dropped consulting entirely
    • The Last 5 Years More about Moz’s History: http://www.seomoz.org/blog/the-story-of-seomoz Monthly Visits 2010 had 7,000 paying subscribers
    • The Last 5 Years Full story at http://randfishkin.com/blog/128/misadventures-venture-capital-funding Monthly Visits Failed to raise funding (despite long, nasty efforts) in 2009 and 2011
    • The Last 5 Years More about Moz’s History: http://www.seomoz.org/blog/the-story-of-seomoz Monthly Visits 2011 will be our first 8-figure year, with 15,000 subscribers and nearly 1.5mm visits/month
    • How Do We Get Customers? ~18% of our signups come via paid channels (in blue); the rest are via inbound channels Paid Channels Inbound
    • Interruption vs. Inbound
    • Interruption Marketing
    • Inbound Marketing
    • Interruption Marketing
    • Inbound Marketing
    • Interruption Marketing
    • Inbound Marketing
    • Some Marketing
    • Interruption… Stop Us
    • From Doing What We Want
    • R So It Can Sell Us
    • R Stuff We Don’t Need
    • That’s Interruption Marketing.
    • R
    • R Interruption Marketers
    • R Interruption Marketers Me
    • R Interruption Marketers Me Ads
    • R That’s Not How We Roll.
    • How People Buy in 2011
    • R Realize a Need
    • R Investigate Options
    • R Ask Our Friends
    • R Seek Out Experts
    • R Find Communities
    • R Dig Into Every Detail Available
    • R Convert
    • R You Don’t Buy Those Visitors. You Earn Them.
    • R
        • In∙bound Mar∙ket∙ing
        • -noun
        • Any tactic that relies on earning people’s interest rather than buying it.
    • R We’re Here to Help
    • Startups Disrupt Markets. How About Marketing?
    • Inbound Channels
    • Content
    • Influences Everything
    • Without Great Content…
    • There’s No Chance of Success.
    • Content Can Mean:
    • “ Content.”
    • Community
    • Product
    • Or Distribution
    • No Matter the Form; Content is the Foundation of Great Inbound Marketing
    • Search
    • Search is How Things Get Found.
    • Search = Discovery
    • Discovery Leads to Sharing
    • Search is Still Big
    • And Growing Currently, there are more than 3 billion searches/day on Google
    • Search Often Brings the Most Highly Qualified Traffic
    • But Guess Where Searchers Click… ~20% of clicks ~80% of clicks
    • Social
    • Social Lives at the Top of the Funnel
    • Social is Discovery Prior to Interest
    • Social Demands Great Content,
    • And Rewards It.
    • Today, Social is a Huge Influence on Search
    • And Social Appears to Be Fragmenting into Multiple Large Communities (and thousands of small ones) 120mm Users: 50mm 750mm 200mm 10mm Users: 14mm Millions 14mm 6.5mm
    • Email
    • Email is Social’s “Secret Weapon” http://www.avc.com/a_vc/2011/05/social-medias-secret-weapon-email.html
    • And Email Marketing is Insanely Profitable/Powerful http://www.conversion-rate-experts.com/seomoz-case-study/
    • Conversion
    • The Funnel Only Exists So It Can Convert.
    • Optimizing Conversion Means Measuring & Testing http://dmix.ca/2010/05/how-we-increased-our-conversion-rate-by-72/
    • It Means Listening, Too.
    • A Lot of Conversion is Wrapped in Soft Metrics
    • Branding
    • Messaging
    • Familiarity
    • Trust
    • CRO is a Critical Practice
    • But it Requires Holistic Marketing to Succeed.
    • Building an Inbound Strategy
    • R Who is Your Audience? http://xrrr-slog.blogspot.com/2007/10/corporate-demographics-2007.html
    • R Where are they on the Web? http://searchengineland.com/a-portrait-of-who-uses-social-networks-in-the-u-s-and-how-social-media-affects-our-lives-81653
    • R What Content Works There? http://blog.echen.me/2011/03/14/hacker-news-analysis/
    • R
    • R How Will You Get Visitors Into Your Funnel? Multiple paths can work, so long as you segment them when tracking CR + CLTV Email Retargeting Social OAuth Phone Number Mailing Address Branding/Awareness Free Trial
    • R How Will You Measure & Improve? http://www.seomoz.org/blog/tracking-the-roi-of-social-media Step #1: Discover Step #2:Test Step #3: Measure Step #4: Repeat Find inbound marketing paths that look promising and make a list. Invest a few days/hours building authentic value in that niche/sector. Use your web analytics to track primary + second-order impact Throw out low ROI projects; repeat high ROI ones.
    • Top 10 Inbound Marketing Tactics & Examples for Startups
    • R #1: Create Sharing Incentives http://www.paulgraham.com/good.html to link to!
    • R #1: Create Sharing Incentives Urbanspoon’s “Spoonback” program allowed them to compete w/ Yelp and build awareness to foodies, direct traffic from relevant sites and great SEO. Founders credited the concept as being the most important part of the company’s success.
    • R #2: Mine the Social Web for Engagement Opportunities Twitter, LinkedIn, Q+A Sites, Google+, Blog Posts and Facebook can all work
    • R #3: Create & Spread Embeddable Content http://www.simplyhired.com/a/jobtrends/home is a great example
    • R #4: Make Your Data Interesting; Share It Probably the best case study around: http://blog.okcupid.com/index.php/your-looks-and-online-dating/
    • R #5: Mine Your Twitter Followers, Emails, etc. Via Wil Reynolds of SEER Interactive: http ://www.seerinteractive.com/blog/using-twitter-and-backlinks-to-build-links/2011/07/28 / ; tool is here: http://simplymeasured.com/freebies/twitter-follower-analytics
    • R #6: Use Social to Connect w/ Journalists + Bloggers An amazing research tool: http://followerwonk.com
    • R #7: Build Features that Require and/or Reward Sharing http://www.quora.com/How-effective-is-Dropboxs-referral-program-at-bringing-in-*paying*-users-i-e-how-many-subscribers-do-they-have
    • R #8: Give Your Community a Platform Moz has a Q+A forum, a blog and a user-generated content platform, along w/ robust user profiles and a points/gamification system. Content contributed by non-employees is ~35% of our overall traffic
    • R #9: Rel=Author & Video XML Sitemaps http://www.blindfiveyearold.com/how-to-implement-rel-author - good how-to
    • R #9: Rel=Author & Video XML Sitemaps We use http://wistia.com to post videos that automatically send video XML Sitemaps to Google
    • R #10: Create a Monthly Top X Influencers in Your Industry http://www.seattle20.com/startup-index.aspx updates monthly, but doesn’t use badges (which I highly recommend)
    • R Blogs + Blogging Comment Marketing News/Media/PR SEO Social Networks Word of Mouth Q+A Sites Forums Online Video Podcasting Webinars Research/White Papers Infographics Social Bookmarking INBOUND MARKETING! (AKA all the “free” traffic sources) Direct/Referring Links Type-In Traffic Email Local Portals Every One of These Marketing Tactics Helps Every Other One
    • I Can’t Wait to See the Awesome Things You’re Going to Build  http://bit.ly/imforstartups @randfish www.seomoz.org/blog [email_address]