7 tips for running a successful restaurant

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  • Tip 6 is certainly key to running a successful restaurant; if you don't have happy customers you won't get repeat business. These are points i cover in my own blog and something which will compliment this presentation: http://www.prmybusiness.co.uk/public-relations-for-restaurants-prmybusinesss-guide/
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7 tips for running a successful restaurant

  1. 1. FusionRetailFusionRetail Restaurant SoftwareRestaurant Software Ready-to-use Software for retail stores,Ready-to-use Software for retail stores, food court and restaurants!food court and restaurants!
  2. 2. 22 Make Your Guests Feel ImportantMake Your Guests Feel Important YYour restaurant does better (much betterour restaurant does better (much better actually) when there is a large number of newactually) when there is a large number of new and repeat customers flocking at all the times.and repeat customers flocking at all the times. How do you make this happen?How do you make this happen?
  3. 3. 7 Tips For Running A Successful Restaurant7 Tips For Running A Successful Restaurant Here is a check-list of making yourHere is a check-list of making your restaurant wildly successful…restaurant wildly successful… 33
  4. 4. Tip #1Tip #1 44  Treat your guests as the most importantTreat your guests as the most important persons of your business. You are in thepersons of your business. You are in the business because they are here.business because they are here.
  5. 5. Tip #2Tip #2 55  Try to make them wait the least.Try to make them wait the least.  Encourage them to book in advance.Encourage them to book in advance.  Give them an estimate of how long theyGive them an estimate of how long they might have to wait.might have to wait.  Arrange for some activities or somethingArrange for some activities or something to look at while they wait, specially forto look at while they wait, specially for children.children.
  6. 6. Tip #3Tip #3  A courteous, knowledgeable waiter canA courteous, knowledgeable waiter can make all the difference to the guest’smake all the difference to the guest’s experience. Get the best waiters that youexperience. Get the best waiters that you can afford. Train them like crazy.can afford. Train them like crazy. 66
  7. 7. Tip #4Tip #4 77  Soft music can create a fantasticSoft music can create a fantastic ambience for their dining experience.ambience for their dining experience.  Good music improves the appetite, so youGood music improves the appetite, so you will be the winner at the end.will be the winner at the end.  Make sure the music matches your menu.Make sure the music matches your menu. You can’t play hard rock with a traditional,You can’t play hard rock with a traditional, north Indian menu.north Indian menu.
  8. 8. Tip #5Tip #5  While having the maximum number ofWhile having the maximum number of tables can accommodate more guests,tables can accommodate more guests, giving them enough space around thegiving them enough space around the tables is vital for their comfort andtables is vital for their comfort and privacy.privacy.  It also helps to serve them easily withoutIt also helps to serve them easily without the risk of spillages.the risk of spillages. 88
  9. 9. Tip #6Tip #6 99  Try to collect feedback from every guestTry to collect feedback from every guest without pestering them too hard.without pestering them too hard.  Someone must always look at theSomeone must always look at the birthdays and anniversaries entered andbirthdays and anniversaries entered and greet them if these are falling on the daygreet them if these are falling on the day or sometime soon.or sometime soon.  Make sure you attend to all negativeMake sure you attend to all negative comments promptly.comments promptly.
  10. 10. Tip #7Tip #7 1010  Some like it hot, some like it cold.Some like it hot, some like it cold. Some like it spicy, some like it bland.Some like it spicy, some like it bland.  Ask for the guest’s preferences and stickAsk for the guest’s preferences and stick to them – they will really thank you for this.to them – they will really thank you for this.  Remember they are here to have a greatRemember they are here to have a great evening – your efforts towards making itevening – your efforts towards making it such will not go unrewarded.such will not go unrewarded.
  11. 11. Restaurant ManagementRestaurant Management SoftwareSoftware  With the FusionRetail RestaurantWith the FusionRetail Restaurant management software, you can excel atmanagement software, you can excel at customer service because it takes care ofcustomer service because it takes care of the mundane accounting and billing jobs.the mundane accounting and billing jobs. 1111
  12. 12. 1212 Contact usContact us Rance Computer Pvt. Ltd.Rance Computer Pvt. Ltd. 131, C.R. Avenue, Kolkata 700073131, C.R. Avenue, Kolkata 700073 West Bengal, IndiaWest Bengal, India Email :Email : sales@rancelab.comsales@rancelab.com Phone :Phone : +91-33-4066-4277+91-33-4066-4277

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