Eibfs banking and finance -annual training plan 2013
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  • 1. www.eibfs.ae Annual Training Plan 2013 Join The to Become a LeaderLi fe t i m e Le ar n in g • Bu il d i n g S u c c e s s • Towa rds Globaliza tion
  • 2. www.eibfs.ae Delivering Excellencein Banking and Finance Continuous Education Since 1983
  • 3. www.eibfs.aeEnrich Your Skills…
  • 4. www.eibfs.aeChairman’s Message We are pleased to introduce the new Annual Training Plan 2013. The plan focuses on supporting the Banking and Finance institutions in UAE to maximize their zcontinuous efforts to upgrade the skills and competencies of their human resources, and enable them to provide excellent services and innovative products. The new 2013 Training Plan has several distinguished features, at the forefront is the application of a scientific approach to meet the existing and future needs of the Banking and Finance sector, and helping it flourish in a turbulent environment characterized by various challenges, hence sustaining its growth and enhancing its contribution to our national economy.The opening of the new Dubai branch during the year 2012 widens the geographical coverage of the plan,and it represents an additional location to Sharjah, Abu Dhabi and the other locations, where training isgoing to be offered.The introduction of e-training programs for the first time in the Training Plan 2013 is an exemplary featureof the plan and its success. In addition, other programs that will be offered include, a first annual meetingon (Corporate Governance) in collaboration with a reputable international organization.This is coupled with the expansion in Leadership Development programs, workshops, round tables andprofessional certificate programs. According to the plan, a new specialized certificate will be offered inRetail Banking.Cooperation with regional and international distinguished Banking and Financial institutions is maintainedto reinforce our plans to follow best practices in training and development in the region. It is worthmentioning here that we are developing our training and educational programs by introducing newprofessional programs in vital areas of the Banking and Finance sector such as Credit Management,Banking Operations, Compliance Awareness and Anti – Money Laundering Awareness.We will also introduce new graduate and post- graduate programs in the Banking and Finance field. I wouldlike to take this opportunity and encourage all Banking and Finance institutions to benefit from the (480)programs included in the Plan.At the end, I hope that the 2013 Training Plan will ease the way to achieving our objective of enhancing thecapabilities of professionals in the Banking and Finance sector in UAE.Mohammed Al NuaimiChairman1
  • 5. www.eibfs.aeGM’s Message The 2013 Annual Training Plan has taken a quantum leap compared to the 2012 training plan; with the inclusion of (11) new programs in several training areas to meet the requirements of the Banking & Finance Sector. This brings the total number of new programs to (480) training programs, presenting an (18.5%) increase compared to the 2012 training plan. (155) programs will be organized and offered in our new branch in Dubai representing (32.2%) of the total no. of programs in 2013 plan. In addition to the existing branches of Sharjah, Abu Dhabi and other locations such as Al-Ain and Al-Fujairah, we will be augmenting our geographical representation by offering the programs for the first time in Ras Al Khaimah. Extended English Language programs running twice a week for 1 month will be introduced for the first time in our Dubai Campus as evening sessions. This has beenintroduced in response to meet the requirements of the Banking & Financial institutions.This year we are also introducing e-learning opportunities for about (3600) bank professionalsrepresenting (10%) of the total number of bank employees through the provision of (65) e-trainingprograms.A new specialized international certificate in Retail Banking will be offered for the first time in 2013, incollaboration with Lafferty International.Leadership Development programs aiming at developing Leaders are also included in our 2013 plan; theseprograms will be offered in collaboration with prestigious schools/organizations such as Darden BusinessSchool, Virginia University, Harvard University, and the Banking & Financial Institutes in Bahrain, SaudiArabia & Kuwait. The Leadership development programs (LDP) will also be organized and offered once a yearin 2013 at Darden Business education institutions, USA in collaboration with the Banking and FinanceInstitutes in Saudi Arabia & Bahrain.We are also changing the interface of our training portal to make it more user-friendly and flexible. All bankswill be able to create their own customized reports on their staff nominations, nominees’ attendance andexport that information to their Training Systems.In addition to the Training Programs, EIBFS also offers short term Diploma programs and a Bachelorsdegree in Banking & Finance.Throughout the development of this plan, our staff has been involved closely with HR & Training Managersin the Banking & Finance sector - and I take this opportunity to thank to all the employees in the Banking& Finance sector who participated in bringing this plan together.Lastly, I would like to encourage all employees in the Banking & Finance sector to take advantage of thisopportunity by enrolling in these programs and development activities which are included in the 2013Annual Training Plan.With the amazing growth in the Banking & Finance sector, the expansion of businesses, large scale andsmall scale industries, the demand for qualified professionals have been increasing manifolds over theyears. EIBFS is committed to keeping itself abreast with the increasing requirements of this sector andproviding training programs that caters to the needs of the Banking & Finance professionals.Jamal Al JassmiGeneral Manager 2
  • 6. www.eibfs.aeAbout UsThe Emirates Institute for Banking & Financial Studies (EIBFS) stands out amongst its contemporaries, beingthe sole provider of specialized knowledge and enhanced learning experiences to the banking and financialsector in UAE, since its establishment in 1983.EIBFS offers a wide range of training and academic programs that cater for the needs of banking,insurance, exchange and finance sectors. Thereby upgrading the knowledge and skills of currentprofessionals, as well as creating a pool of UAE nationals capable of pursuing careers in the industry.Our VisionTo be a leading institution in providing world-class education and training in banking and finance at local,regional and international level.Our Mission To constantly provide excellent banking and financial human development programs to the satisfaction of our customers. To contribute effectively towards emiratization in the banking and finance sector. To upgrade and disseminate specialized knowledge in the banking and finance sector. To promote scientific research in banking & finance sector.Our Objectives To raise the standard of performance of the workforce employed in the banking sector. To qualify the UAE Nationals for successful careers in the banking & financial sector. To attract UAE Nationals who are not employed in Banks, train them to apply the concepts and meth­ ods of banking, thereby augmenting the existing pool of skilled national human resource.EIBFS Values Professionalism (including quality) Excellency Integrity Team spirit Accountability Transparency (including openness) Creativity Quality Lifetime learning Building success Towards globalizationTrainingThe EIBFS since inception is engaged in designing and delivering short-term training programs annuallythat focus on imparting knowledge and promoting skills to banking and financial sector employees. Theannual training plan is considered one of the major methods used by EIBFS to achieve its objectives, visionand strategic plan in qualifying the competent banking staff and clients, to meet the growing needs of thebanking and financial industry at the national and international levels.3
  • 7. www.eibfs.aeConferences/Symposiums/Round Table MeetingThe EIBFS organizes important symposiums, roundtable meetings, workshops and conferences annually ontopical issues featuring eminent international speakers. It also organizes international conferences everytwo years which are attended by important delegates from UAE and different parts of the world.EIBFS is offering services and facilities to banks members/non-members on leasing basis.EIBFS Sharjah:  Training Halls: 18 training halls with different learning styles (workshop style, U-shape, etc.) which can accommodate around 15–30 participants Meeting Halls: 2 meeting halls which can accommodate up to 12 people Auditorium: 2 auditoriums which can accommodate out 175–370 people Computer Lab: 4 computer labs which can accommodate up to 20 people 4
  • 8. www.eibfs.aeEIBFS Abu Dhabi:Training Halls: 16 training halls with different learning styles (workshop style, U-shape, etc..) which can accommodate around 15–30 participants Auditorium: 1 auditorium which can accommodate up to 400 people Computer Lab: 3 computer labs which can accommodate up to 20 – 25 peopleEIBFS Dubai: Training Halls: 40 training halls with different learning styles (workshop style, U-shape, ..etc) which can accommodate around 15–30 participants Meeting Halls: 2 meeting halls which can accommodate upto 12 people Auditorium: 1 auditorium which can accommodate upto 1030 people Computer Lab: 8 computer labs and 5 English language labsAll our facilities are specially designed and equipped with latest audio-visual aids andinternet access5
  • 9. www.eibfs.aeThe LibraryOur Library provides various training and learning tools such as: books, periodicals, references, video tapes,compact discs and electronic databases.Library Services:Online Catalogue: Online search can be conducted (through the Internet) in the Library’s collectionIslamic Financing Information Service (IFIS): It is a database that offers specialized information on Islamic banking & finance including reports, research and studies etc.Reuters DatabaseZawya Database: offers financial information, and information about the Gulf cooperation council countries and Arab countries.Training Policies and Procedures:Training Hours and AttendanceWe kindly request all our trainees to attend regularly and be punctual. Our Training programs are conductedfrom 8:30–14:00. If you are unable to attend or will be late, please notify the Training Department.Attendance reports will be viewed by your Banks through our online training portal. Certificates will not beissued to those who absent themselves for more than 20% of the total duration of the course.Kindly be informed that names printed on the certificate will be exactly printed the same way as enteredto our online Training portal. Please ensure that your name is being entered correctly (or as desired) to ourportal by your Bank. The Training Department will not be held responsible to re-print any certificate due toname errors.Cafeteria FacilitiesComplimentary Tea and coffee are available in our 3 campuses.Prayer RoomPrayer Rooms are available for males & females in our 3 campuses; Sharjah, Dubai and Abu Dhabi.Smoking is ForbiddenSmoking is a hazard to health and a cause of discomfort to your non-smoking colleagues and staff. Smok­ing in the institute is totally forbidden.MobilesTo avoid disturbances during training, we request all participants to kindly TURN OFF mobiles while in thetraining roomWe wish you a valuable training experience with us… 6
  • 10. www.eibfs.aeHow to get to EIBFS?Sharjah BranchWorking Hours: Sunday – Thursday08:00- 15:00 & 16:30-21:00opposite to Sharjah Immigration, P.O Box 4166, Sharjah, UAETel : (06) 5728880, Fax :(06) 5723983/5728080Email: training@eibfs.com Ajman Sharjah Campus R/A Sharjah Al Estiqlal Rolla Square University Road Road Al Wahda Immigration King Abdul Aziz Street King Abdul Aziz Street Bridge Central Bank Estaqlal street dge Abu Shagra a Park Al Wahd Rolla Bri King Faisal Street Sharjah Direction From Sharjah (Fish Market Bus Stand) Dubai Direction From Dubai Abu Dhabi BranchWorking Hours: Sunday – Thursday08:00- 15p00 & 16:30-21:00Mouroor Street, EIBFS Building,P.O Box 7108, Abu Dhabi, UAETel : (02) 4464666, Fax : (02) 4457700/4435222Email: training@eibfs.com Eastern Ring Road Exit 8 Estern R ing Roa d Estern R Abu Dhabi Campus ing Roa d Al Nahyan Street Zayed Bridge Delma eet ra Ministry of The Emirates Centre oo Sada Str Youth Centre and for strategic studies Street M am Community Development & Research Al HCT 21st Street Abu Dhabi Men’s College 23rd Al IPIC eet 19 Str New Airport Road 4th Street Muroor Road Al Itihad Abu Dhabi News Papper reet Fire Bridge 15th Street 13th St 17 th Street Al Jazeera Sports & Cultural Club Al Itihad Old Airport Road Shaikh Rashid Bin Sae ed Al Maktoum st. Airport Road Mohd. Bin Khalifa St7
  • 11. www.eibfs.aeDubai BranchWorking Hours: Sunday – Thursday08:00- 15:00 & 16:30-21:00Dubai Academic City, Al Ruwayyah Road,Opposite Zayed University,P.O Box 341400, Dubai, UAETel :(04) 6070444, Fax: (04) 3206644Email: training@eibfs.com ad Ro tes ira Em AL Ai Dubai Campus nB rid ge Dubai d Silicon Roa ates Oasis Emir Dhabi ALAbu Ai nR oa d Du ir Cobai M ra y ad lleg en hu it Ro e ’s G vers Ci ty Al Uni ic em e-U Ham ad Ac niv da Ac ers n Int ade ity er m Un Za ch ic From Dubai Outer Bypass Road an Ci ive yed ge ty rsi ty From Emirates Road d AL oa Ai sR nR oa pas d By er ut O bai Du Du ba iO utle tM all 8
  • 12. www.eibfs.aeIndex 11Annual TrainingPlan 2013 17 Banking Science 31 45 & Operations Programs Credit Management Corporate & Project Finance 55 Programs Banking English Programs Treasury & 71 83 Investment Programs Marketing Sales 99 & Customer Service Programs Human Resources Management & Leadership Programs Islamic Banking 111 Programs E-banking 121 Applications Programs 139 145 Risk Management & Compliance Programs Leadership Development Programs Academic & Professional Certif icate Programs
  • 13. www.eibfs.ae Annual Training Plan 2013Annual Training Plan 2013
  • 14. www.eibfs.aeAnnual Training Plan 2013Banking Science & Operations ProgramsCode Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah1101 Bank Guarantees Jan 13-14 | Jun 30- Jul 1 Jan 27-28 | Sep 15-16 Jan 22-23 | Sep 10-111102 Banking Practice and Law in UAE Jan 20-22 | Jun 23-25 Feb 17-19 | Nov 10-12 Jan 29-31 | Oct 8-101104 Economics for Bankers Feb 10-12 | Sep 22-24 Jan 6-8 | Jun 30- Jul 1 Apr 2-4 | Dec 10-121105 IFRS Apr 21-22 | Oct 6-7 May 19-20 Apr 9-11 | Oct 29-301106 Introduction to Banking Products and Operation Jun 16-18 Mar 31 -Apr 2 | Oct 6-8 Jan 8-10 | Jun 25-27 Mar 17-191108 Principles of Internal Audit in Banks May 19-21 Oct 20-22 Mar 12-141109 Retail Banking Apr 28-29 | Jun 2-3 Mar 3-4 | May 26-27 May 14-15 | Dec 24-25 Dec 8-9 Mar 31 -Apr 11110 Statistics for Bankers Mar 31 -Apr 2 Feb 24-26 May 28-301111 Trade Finance- Basic Feb 3-5 | Sep 8-10 | Mar 17-19 (A) Jan 20-22 | Sep 29-Oct 1 Jan 15-17 | May 7-9 | Sep 17-19 May 12-14 Feb 10-121112 Trade Finance-Advanced Mar 3-4 | Sep 29-Oct 1 | Nov 10-12 Mar 17-19 | Nov 24-26 Apr 16-18 | Oct 22-241113 Documents Examination (ISBP) Apr 7-9 | Nov 24-26 Dec 8-10 Jun 18-20 | Dec 17-191114 SWIFT Messaging Apr 14-15 Jun 9-10 Apr 23-24 Credit Managemet Corporate & Project Finance ProgramsCode Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah1201 Basic Financial Calculations Jan 27-29 | Sep 22-24 (A) Mar 3-5 Nov 26-281202 Credit Appraisal Techniques Feb 3-5 | Jun 9-11 Jan 27-29 | Jun 30- Jul 2 Apr 16-18 | Nov 12-141203 Credit Management Mar 10-12 | Sep 15-17 Apr 28-30 | Oct 27-29 Feb 26-28 | Dec 17-191204 Financial Statement Analysis Basic May 26-28 | Nov 10-12 Jan 13-15 | May 5-7 Mar 12-14 | Oct 1-3 Mar 3-5 Jan 20-221205 Problem Loan Management Jan 6-8 | Apr 28-30 Feb 24-26 | Oct 6-8 Jan 29-31 | Nov 19-211206 Project Financing May 5-7 | Oct 20-22 May 12-14 Apr 23-25 | Dec 24-261207 Real Estate Finance Jan 20-22 Feb 3-5 May 14-161209 Syndicated Loans Mar 17-18 Feb 17-18 Apr 9-101210 Working Capital Finance Jun 23-24 Sep 22-23 Sep 10-111211 Financial Statement Analysis - Advanced NEW Mar 24-26 | Nov 24-26 May 19-21 | Dec 15-17 Jun 11-13 | Oct 8-101212 SME Finance NEW Dec 15-16 Jun 16-17 Dec 10-11 Banking English ProgramsCode Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah1301 General Business Communication Jan 27-29 | Nov 17-19 Mar 17-19 | Dec 8-10 Apr 16-18 | Dec 17-19 Feb 17-19 Oct 27-291302 English for Bankers I Jan 13-17 | Apr 7-11 | Jun 9-13 Jan 27-31 | May 5-9 | Oct 6-10 Feb 10-14 | May 19-23 | Nov 10-141303 English for Bankers II Feb 3-7 | May 5-9 | Sep 29-Oct 3 | Dec 8-12 Feb 10-14 | Jun 16-20 | Nov 17-21 Mar 3-7 | Jun 23-27 | Nov 24-281305 English Speaking Skills Feb 24-28 | Oct 6-10 Mar 10-14 | Sep 22-26 Mar 17-21 | Oct 20-241306 Business Writing Mar 10-11 | Dec 22-23 Mar 24-25 | Oct 27-28 Apr 21-22 | Nov 5-6 Sep15-16 Jun 2-31307 Report Writing Skills Mar 24-25 | May 26-27 Apr 28-29 | Sep 8-9 Jan 8-9 | Sep 24-25 12
  • 15. www.eibfs.aeAnnual Training Plan 2013Banking English Extended Programs (Evening Classes)Code Course Name Dubai1308 English Course- Entry Level NEW(PRE/POST ASSESSMENT REQUIRED) Feb (4, 6, 11, 13, 18, 20, 25, 27 ) {Extended programs running twice a week for a duration May (6, 8, 13, 15, 20, 22, 27, 29) of 4 weeks} Sept ( 9, 11, 16, 18, 23, 25, 30, Oct 2)1309 English Course- Intermediate Level NEW (PRE/POST ASSESSMENT) Mar (4, 6, 11, 13, 18, 20, 25, 27) {Extended programs running twice a week for a duration Jun (3, 5, 10, 12, 17, 19, 24, 26) of 4 weeks} Nov (4, 6, 11, 13, 18, 20, 25, 27) Treasury and Investment ProgramsCode Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah1401 Assets and Liabilities Management Mar 3-5 Feb 17-19 Jan 15-171403 Business Valuation Feb 10-12 Mar 31 -Apr 2 Jun 18-201404 Capital Markets and Money Markets Mar 17-18 | Sep 8-9 Jan 27-28 Feb 24-26 | Jul 2-3 Apr 14-151405 Foreign Exchange Basic Feb 24-26 | Apr 21-23 Jan 13-15 | Sep 8-9 Mar 12-14 | May 28-30 Nov 17-191406 FX and Money Markets-Advanced Mar 24-26 | Jun 9-11 Nov 17-19 Oct 8-10 | Nov 5-71407 Derivatives Jun 16-17 May 12-13 Jun 5-61408 Investment Banking Mar 31 -Apr 2 Jun 30- Jul 2 | Mar 17-19 Mar 26-28 | Nov 26-281409 Portfolio Management & Mutual Funds Sep 29-Oct 1 Jun 9-11 Feb 19-211410 Private Banking Oct 6-7 Nov 24-25 Apr 30 - May 11411 Stock Market Analysis & Valuation Jun 23-25 Oct 6-8 Nov 12-14 Sep 8-101412 Treasury Management Jan 6-8 Apr 21-23 Oct 29-311413 Fixed Income Analysis Mar 10-11 Dec 17-181414 Structured Products Jun 2-3 Oct 20-211415 Corporate Banking May 26-28 | Sep 22-24 Dec 22-24 May 21-23 | Jun 25-27 Marketing Sales & Customer Service ProgramsCode Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah1501 Achieving Teller Excellence Jan 6 | Sep 15 Apr 7-8 | Sep 15 Jun 5 | Nov 121502 Breakthrough Customer Service Nov 10-11 Jan 20-21 | Nov 10 -11 Jan 8-9 | Sep 17-18 Feb 3-5 Dec 15-161504 Customer Relationship Management Corporate Feb 3-4 May 12-13 | Sept 29-30 Feb 12-13 | Oct 22-231505 Customer Relationship Management Retail Jan 20-21 Feb 10-11 | Oct 27-28 Jan 15-16 | May 21-22 May 26-27 May 12-131506 Ground Rules and Code of Ethics Sep 22 Jun 2 May 71507 Marketing of Financial Services Apr 7-8 Jun 23-24 Apr 16-171508 Tele Sales Skills May-19 Feb 24 | May 26 Mar 5 | Dec 17 Oct 20 Sep 81509 Business Etiquette Dec 22-23 Jan 6-7 | May 5-6 Feb 5-6 | Oct 1-21511 New Banking Product Development Jun 2-3 Apr 14-15 Jun 11-121512 Effective Selling Techniques NEW Jun 16-17 Mar 3-4 | Dec 8-9 Jun 25-26 | Nov 26-27 Jun 9-10 Nov 17-1813
  • 16. www.eibfs.aeAnnual Training Plan 2013Human Resources Management & Leadership ProgramsCode Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah1601 Bank Branch Management Skills Apr 14-16 May 26-28 Nov 19-211602 Coaching and Mentoring Feb 10-11 | Sep 29-30 Apr 7-8 Feb 19-20 | Sep 24-251603 Effective Communication Techniques Feb 3-4 | Nov 24-25 Apr 21-22 Jan 29-30 | Oct 29-301604 Effective Leadership Skills Mar 3-5 | Oct 20-22 May 12-14 Mar 26-28 | Dec 10-121606 Negotiation Skills Feb 17-18 | Dec 15-16 Jan 13-14 | Dec 22-23 Feb 12-131609 Stress Management Jan 13 Apr 14 | Oct 20 Jan 22 | Sep 101610 Team Building Jan 20-21 |Oct 6-7 Jun 2-3 Jan 15-16 | Oct 22-23 Sep 29-30 Mar 3-41611 Time Management Feb 24-25 Jan 6-7 Mar 19-20 | Dec 24-25 Apr 7-8 May 5-61612 Emotional Intelligence Jan 8-9 May 19-20 Feb 26-27 | Jul 2-31613 Performance Management Apr 28-29 Sep 22-23 Apr 23-241614 Six Sigma May 12-14 Nov 17-19 Apr 7-91615 Total Quality Management May 19-21 Mar 10-12 Apr 2-41616 Training Needs Analysis NEW Jun 23-24 Nov 5-61617 Project Management - Basic NEW Mar 10-12 Dec 15-17 May 28-30Islamic Banking ProgramsCode Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah1701 Development of New Islamic Banking Products Feb 3-4 |Nov 17-18 Mar 24-25 Jan 8-91702 Introduction to Islamic Banking Jan 27-28 | May 19-20 | Sep 15-16 Apr 28-29 | Sep 29-30 Jan 15-16 | May 14-15 | Sep 17-18 Jan 6-7 Mar 24-251703 Islamic Accounting Standards Apr 14-16 | Dec 15-17 Jun 30- Jul 2 Sep 24-261705 Islamic Financial Markets Feb 24-25 Nov 10-11 Feb 19-201706 Islamic Credit Products Mar 3-4 Dec 22-23 Apr 2-31707 Islamic Investment Products Apr 21-22 Jun 16-17 Apr 16-171708 Islamic Jurisprudence of Financial Transactions Oct 27-28 Oct 20-21 Apr 30 - May 11709 Islamic Project Finance May 5-6 Feb 10-11 Dec 22-231710 Risk Management in Islamic Banks Dec 22-24 Mar 10-12 Jul 2-4 E-banking Applications ProgramsCode Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah1801 Application of MS Excel - Basic Jan 20-21 | Nov 10-11 Feb 17-18 | Oct 27-28 Jan 29-30 | Jun 18-191804 Computer Crimes and Security System Mar 17-18 Sep 15-16 May 28-291806 Application Ms. Access Feb 17-19 Apr 7-9 Oct 22-241807 E-Banking Dec 15-16 May 5-6 Jan 22-231808 Financial Modeling Feb 10-12 | Jun 30- Jul 2 May 21-23 Mar 19-21 | Nov 5-71810 Application of MS Word Advanced May 19-20 | Jun 9-10 Mar 31 -Apr 1 | Dec 15-16 Feb 5-6 | Oct 29-301811 Application of MS PowerPoint Jun 23-24 May 26-27 Sep 24-251812 Application of MS Excel - Advanced NEW Dec 22-23 Nov 24-25 Apr 9-10 14
  • 17. www.eibfs.aeAnnual Training Plan 2013Risk Management & Compliance ProgramsCode Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah1901 Anti Money Laundering: Laws and Regulations Jan 6-7 | Apr 28-29 | Oct 27-28 (A) Feb 10-11 | Oct 6-7 Jan 15-16 (A) | May 7-8 | Nov 26-27 Jan 20-21 Nov 10-111903 Compliance Insights in Banks Apr 14-15 Jun 16-17 Oct 8-91904 Corporate Governance in Banks Mar 17-18 Sep 15-16 Mar 26-281906 Detection for Forgery and Counterfeiting Mar 31 -Apr 2 Jan 20-21 | Dec 8-9 Feb 5-6 | Sep 17-181907 Financial Crimes Under AML Apr 21-22 Nov 10-11 Jun 11-121909 Liquidity Risk Management Jan 27-28 May 5-6 Feb 19-201910 Operational Risk Management May 12-13 Sep 8-9 May 21-221911 Risk Management in Banks Jan 20-22 Feb 3-5 | Jun 9-11 Jan 29-31 | Jun 25-27 Jun 16-18 Sep 22-241913 Market Risk Management Sep 15-16 Mar 17-18 Oct 29-301914 Credit Risk Management May 5-6 | Nov 17-18 Feb 24-25 Dec 10-11 | May 15-161915 Basel Accords Compliance Insights- Basic Feb 24-25 | Jun 2-3 Mar 24-25 | Nov 24-25 Mar 5-6 | Jul 2-31916 Basel Accords Compliance Insights- Advanced Sep 8-9 Dec 22-23 Nov 5-61917 Risk Based Audit Apr 7-8 Apr 21-22 Oct 22-231918 Interest Rate Risk Management NEW Dec 8-9 Mar 31 -Apr 1 Nov 19-201919 Signature Forgery and Documents Screening NEW Apr 28-29 Dec 10-111920 FATCA NEW Jan 30 Jul 1 Sep 29 - 30 RAK ProgramsCode Course Name Sharjah1502 Breakthrough Customer Service Jan 2 -31106 Introduction to Banking Products and Operation Feb 17-191302 Corporate Governance in Banks Sep 15-19 Conferences & Workshops:No Topic Event1 Trends in Retail Banking Workshop2 Best Practices in Banking Sector Forum3 Emiratization & Development of UAE Nationals Workshop4 Key Risk indicators in Banks Workshop5 Business Continuity Standards Round Table6 Securitization in UAE Workshop7 Islamic Treasury Products Workshop8 Basel III Implementation Round Table9 Mobile Financial Services Workshop10 Corporate Governance Forum Index15
  • 18. www.eibfs.aeContents Banking Science & Operations Programs Code Course Name 1101 Bank Guarantees 1102 Banking Practice and Law in UAE 1104 Economics for Bankers 1105 IFRS 1106 Introduction to Banking Products and Operation 1108 Principles of Internal Audit in Banks 1109 Retail Banking 1110 Statistics for Bankers 1111 Trade Finance- Basic 1112 Trade Finance- Advanced 1113 Documents Examination (ISBP) 1114 SWIFT Messaging Index17
  • 19. www.eibfs.ae Banking Science & Operations ProgramsBanking Science & Operations Programs
  • 20. www.eibfs.aeBank Guarantee Course No:1101OverviewPractical course to understand bank guarantees and standby letters of credit – the relevant ICC rules inparticular.ContentsBank guarantees overview (accessory/ non-accessory, direct/ indirect)Main types of GuaranteesTender Guarantee, Advance Payment Guarantee, Performance Guarantee, Retention Money GuaranteeWarranty Guarantee, Payment Guarantee, Shipping Guarantee, Facility GuaranteeMain issues from practical point of view: Wording, Claims, Extend or Pay claimsExamination of presentationsTypes of agreements under bank guarantee transactionClauses and format of bank guaranteeThe main features of the revision URDG 758Advising of guarantees, AmendmentsLiability of the GuarantorUniform rules for demand guarantee (URDG 458)Standby Letters of Credit under ISP98Targeted AudienceTrade finance, credit, corporate, relationship manager, branch manager and audit department.Prerequisites1111: Trade Finance Basic1112: Trade Finance AdvancedDuration2 DaysMethodologyLectures, Discussion and Case studies Sharjah Jan 13-14 Jun 30-Jul 1 Abu Dhabi Jan 27-28 Sep 15-16 Dubai Jan 22-23 Content Sep 10-1119
  • 21. www.eibfs.aeBanking Practice and Law in UAE Course No:1102OverviewTo help the participants to learn the Banking Practice followed in UAE. Identify the developing regulatorychanges.ContentsStructure and functions of commercial Banks in UAEBanking BusinessRegulatory Framework and Role of Central BankLaws relating to Banking regulations in UAERegulation of Credit and Contracts LawNegotiable Instruments lawsWhat is the basis of Banker-Customer Relationships? Focus on Fiduciary DutiesDiscussion of some of the land mark legal cases in UAEInternational Practices and Code of Banking PracticeDispute ResolutionCyber LawTargeted AudienceAll junior and fresh trainee officers in the Bank can attend the program, provided they have proficiency inEnglish language or have attended our English course.PrerequisitesNoneDuration3 daysMethodologyLectures, Discussion and Case studies Sharjah Jan 20-22 Jun 23-25 Abu Dhabi Feb 17-19 Nov 10-12 Dubai Jan 29-31 Oct 8-10 Content 20
  • 22. www.eibfs.aeEconomics for Bankers Course No:1104OverviewThis program introduces you to the fundamentals of economics useful for bankers with focus on Macroeco­nomics.ContentsThe Economic Problem: Scarce Resources, Unlimited Wants, and Opportunity CostsThe Concepts of Demand, Supply, and EquilibriumBusiness Organization and the Business CycleUnemployment and InflationAggregate Demand and Aggregate SupplyExpenditures Analysis and Fiscal PolicyMoney and Financial MarketsThe UAE Central Bank Structure and Monetary PolicyCurrent Economic EnvironmentBasic graphing and graph interpretation skills to examine economic questionsEconomic policy problems faced by government: economic growth, budget deficits and debtTargeted AudienceBank personnel who have not had a formal course in Economics and wish to increase their understandingof economics as it relates to banking.PrerequisitesNoneDuration3 DaysMethodologyLectures, Exercises, Analyzing Current Events Sharjah Feb 10-12 Sep 22-24 Abu Dhabi Jan 6-8 Jun 30- Jul 1 Dubai Apr 2-4 Content Dec 10-1221
  • 23. www.eibfs.aeInternational Financial Reporting Standards (IFRS) Course No:1105OverviewTo familiarize participants with the IFRS standards and its implications for bank reporting and disclosureinformation.ContentsFinancial InstrumentsOverview Of Historical DevelopmentsIAS 32: PresentationIAS 39 And IFRS 9: Recognition And MeasurementIAS 39 And Exposure Draft: Amortisation And ImpairmentIAS 39 And Exposure Draft: HedgingIFRS 7: DisclosuresNon-Financial ElementsFinancial Statement PresentationNon-Financial AssetsLeasingNon-Financial LiabilitiesIFRS 13 Fair Value MeasurementRevenueTargeted AudienceSenior Managers from finance and accounting, credit, treasury, internal control department of banks andregulatory bodies like central bank and the ministry of economy and commerce.PrerequisitesNoneDuration2 DaysMethodologyLecture, discussion and case studies Sharjah Apr 21-22 Oct 6-7 Abu Dhabi May 19-20 Dubai Apr 9-11 Oct 29-30 Content 22
  • 24. www.eibfs.aeIntroduction to Banking Products & Operations Course No:1106OverviewBanking Products and Operations places emphasis on the practical and real life scenarios’ a banker face.We will be dealing in a number of real life case studies which will provide a greater insights related to theoperational role.ContentsIntroduction to BankingThe active and passive products in banking The corresponding business process, in particular Check Accounts, Deposits and Payment Transactions, Credit and Debit CardsBills (Collection, Purchase, Discount & Negotiation), Negotiable InstrumentsRemittance Products and Trade Products IntroductionConsumer and Mortgage LoansCorporate Finance Basics of LoansLaws applicable in Banking - International, Regional and Local LawsFinancial Crimes and Identity TheftTrust Services and Safe CustodyRisks InvolvedEthical issues in financial servicesTargeted AudienceBank personnel who have are relatively new to the profession. This program will really help them to buildtheir banking career.PrerequisitesNoneDuration3 DaysMethodologyLectures, Exercises, & Case Studies Sharjah Jun 16-18 Abu Dhabi Mar 31 - Apr 2 Oct 6-8 Dubai Jan 8-10 Jun 25-27 Al Ain Mar 17-19 Rak Content Feb 17-1923
  • 25. www.eibfs.aePrinciples of Internal Audit in Banks Course No:1108OverviewTo enhance the skills of the participants relating to the audit and control in banks and to highlight thecrucial role of auditing as an important element in the management information system.ContentsIntroduction to modern risk-based internal audit functionReorganization of the audit function through audit teams (credit audit, branch audit, IT audit etc.)Reconfiguration of the audit universe (i.e. identifying areas to be audited) by grouping, end-to-end transaction and product processing cyclesImplementation of a risk assessment methodology (inherent risk of each auditable unit)The prioritization of auditable units (categorization into high, medium and low risk auditable units)Developing and implementation of risk-based auditing tools and techniquesDevelopment of an Audit Charter and Manual (Institute of Internal Auditors and the requirements of the Bank for International Settlements)Implications of computerization and data management (System Control)Targeted AudienceInternal auditor or inspection department staffPrerequisitesNoneDuration3 DaysMethodologyLectures, group discussions, and case analysis Sharjah May 19-21 Abu Dhabi Oct 20-22 Dubai Mar 12-14 Content 24
  • 26. www.eibfs.aeRetail Banking Course No:1109OverviewUnderstand and learn various products and services under the retail banking segment. Help to improvethe operational efficiency in handling the product and services by the retail banking staff. Enhance themarketing efforts and read the trends in competitive marketing.ContentsFundamentals of personal and retail banking segmentsKYC and account opening proceduresImportance of Due DiligenceOperational and management aspects of the segmentsConsumer lending and small business bankingMortgage lendingChannel marketingMarket practices and best practices and customer focusMystery Shopping and service standardsTargeted AudienceCustomer Service officers and officers connected with functional operationsPrerequisitesNoneDuration2 DaysMethodologyDiscussion, interactive and presentations Sharjah Apr 28-29 Jun 2-3 Abu Dhabi Mar 3-4 May 26-27 Dubai May 14-15 Dec 24-25 Al Ain Dec 8-9 Fujairah Content Mar 31 -Apr 125
  • 27. www.eibfs.aeStatistics for Bankers Course No:1110OverviewProvide basic knowledge of the subject and familiarity with techniques to use them effectively in thebanking and financial work situations. To give statistical and graphical tools that will help and improvethe processes in an organization for better decision making and better judgment.ContentsIntroductionGraphic Representation of Data (Bar Diagram, Histogram, Polygon)Measures of Central Tendency (Mean, Median, Quartiles, Mode)Measures of Correlation & RegressionTime SeriesTheory of ProbabilityMS Excel (Spreadsheet)Targeted AudienceAll bank staff can attend this coursePrerequisitesNoneDuration3 daysMethodologyLectures, Class Work and Lab exercises Sharjah Mar 31 -Apr 2 Abu Dhabi Feb 24-26 Dubai May 28-30 Content 26
  • 28. www.eibfs.ae Trade Finance- Basic Course No:1111 Overview This program introduces you to the fundamental principles of Trade. Special emphasis is placed on topics of importance to you as a banker. A strong emphasis is placed on understanding the key elements of customer trade cycle analysis. Contents Why Trade Finance Commercial Contracts and the Use of Inco terms Commercial Documents The value of Document Title Methodology’s of Payment Understanding Payment Risk – The Risk Ladder Documentary Collections Documentary Credits Understanding Documentary Credit Process Responsibilities of Correspondent Banks in Trade Targeted Audience Banking professionals who have not attended a formal course in Trade Finance and who wish to move and build a strong career in Trade Finance. Prerequisites None Duration 3 Days Methodology Lectures, Exercises and Case Studies Sharjah Feb 3-5 Sept 8-10 Mar 17-19 (A) Abu Dhabi Jan 20-22 Sept 29-Oct 1 Dubai Jan 15-17 May 7-9 Sept 17-19 Al Ain May 12-14 Fujairah Content Feb 10-1227
  • 29. www.eibfs.aeTrade Finance-Advanced Course No:1112OverviewThis advanced course will provide delegates who are already familiar with or are working in a trade financeenvironment, with an insight into the more complex trade finance techniques that are becoming morecommon.ContentsTrade Finance versus ‘balance sheet lending’Understanding, identifying and managing risk (Importer and Exporter’s risk)Risk mitigation, management and transferThe mechanics and use of: Back to Back L/C structures, Transferable L/Cs, Revolving L/CsThe effective use of red and green clause letters of creditStandards of checking DocumentsStructuring Finance for the TraderInternational Demand and Contract Guarantees / Bonds Scope and ApplicationDifferent types – Bid, Performance, Advance payment and Retention bondsRules governing guarantees and bonds (Legal jurisdiction and expiry date issues)Opportunity spottingStandby L/C’s (SBLCs)Receivables FinancingMechanics of Factoring and Invoice DiscountingForfeiting – an important adjunct to the TF mechanismRole of Credit Insurance and Nightmare scenariosTargeted AudienceAll officers who have attended Trade finance Basic course or Officers with at least 2 years of experience inTrade or Credit departments in Banks.Prerequisites1111: Trade Finance BasicDuration3 DaysMethodologyLectures, Discussion and Case studies Sharjah March 3-4 Sept 29-Oct 1 Nov 10-12 Abu Dhabi Mar 17-19 Nov 24-26 Dubai Apr 16-18 Oct 22-24 Content 28
  • 30. www.eibfs.aeDocuments Examination (ISBP) Course No:1113OverviewUnderstand how the practices articulated in UCP 600 are applied by documentary practitioners.Determine compliance of documents with the terms of letters of credit and the impact of modificationsor exclusions of provisions of UCP 600 on International Standard Banking Practice.ContentsPreliminary ConsiderationsThe application and issuance of the creditGeneral PrinciplesInvoicesOcean / Marine Bills of Lading (Covering Port-to Port Shipments)Charter Party Bill of LadingMultimodal Transport DocumentsAir Transport DocumentsRoad, Rail or Inland Waterway Transport DocumentsInsurance DocumentsCertificate of OriginTargeted AudienceTrade finance, Documentary Credit, Audit senior staff who should be familiar with UCP 600Prerequisites1111: Trade Finance BasicDuration3 DaysMethodologyPresentation, discussion, and group cases Sharjah April 7-9 Nov 24-26 Abu Dhabi Dec 8-10 Dubai Jun 18-20 Content Dec 17-1929
  • 31. www.eibfs.aeSWIFT Messaging Course No:1114OverviewThis course will give you an overview of SWIFT, its basics, its message standards and its main productsand services. It also provides you with the necessary foundations to enable you to attend moreadvanced courses.ContentsWhat is SWIFT?Explain SWIFT message work flow between banks through SWIFT societyHow to identify your counterpartiesHow to distinguish the SWIFT message standards and typesAbout the SWIFT acknowledgementSWIFT Collection MessagesAbout the documentary Credit MessagesTargeted AudienceCurrent and New users who need a general overview of SWIFT Message Standards and typesPrerequisitesNoneDuration2 DaysMethodologyLectures, Discussions, and Exercises Sharjah Apr 14-15 Abu Dhabi Jun 9-10 Dubai Apr 23-24 Content 30
  • 32. www.eibfs.aeContents Credit Managemet Corporate & Project Finance Programs Code Course Name 1201 Basic Financial Calculations 1202 Credit Appraisal Techniques 1203 Credit Management 1204 Financial Statement Analysis Basic 1205 Problem Loan Management 1206 Project Financing 1207 Real Estate Finance 1209 Syndicated Loans 1210 Working Capital Finance 1211 Financial Statement Analysis - Advanced NEW 1212 SME Finance NEW Index31
  • 33. www.eibfs.ae Project Finance Corporate & Credit Mgt. ProgramsCredit Managemet Corporate & Project Finance Programs
  • 34. www.eibfs.ae Basic Financial Calculations Course No:1201 Overview This course provides a hands-on introduction to basic financial mathematics and the use of financial calculators. Participants will learn about time value of money and discounted cash-flow principles. Financial market participants who are unsure of their financial math skills will find this course useful. Contents The time value of money Financial calculators and using them Interest/ Return calculations Mortgage, asset valuation Bond valuation Cash flow analysis and calculations Targeted Audience Retail and corporate staff with basic knowledge of accounting and mathematics. Prerequisite None Duration 3 Days Methodology Presentation, lecture, illustration, exercise and case studies. Sharjah Jan 27-29 Sep 22-24 (A) Abu Dhabi Mar 3-5 Dubai Content Nov 26-2833
  • 35. www.eibfs.aeCredit Appraisal Techniques Course No:1202OverviewCredit Appraisal remains one of most critical functions of any bank. This course will give the participants agood grounding in the basics of credit analysis and business evaluation. Participants can hone their skillsof going behind the financial statements and detecting inconsistencies, if any. Participants will developthe necessary skill to match credit facilities to the needs of borrowers and mitigate risks throughdocumentation, covenants and collateral security.ContentsBasic principles of bank creditCredit risk analysis through ratios and cash flow analysisUnivariate and Multivariate analysisForecasting financials and sensitivity analysisImportance of Site InspectionsCredit scoringCredit ratingCash flow lendingEvaluation of working capital and term loansEnsuring proper use of bank facilitiesStructuring of facilitiesTargeted AudienceCommercial loan officers with at least 6 Months experience in the commercial credit department whowish to enhance their knowledge about credit appraisal techniquesPrerequisites1204: Financial Statements AnalysisDuration3 DaysMethodologyLectures, exercises, and case studies Sharjah Feb 3-5 Jun 9-11 Abu Dhabi Jan 27-29 Jun 30- Jul 2 Dubai Apr 16-18 Content Nov 12-14 34
  • 36. www.eibfs.aeCredit Management Course No:1203 Overview The objective of this course is to provide participants with adequate knowledge about the management of Credit in banks. Participants will learn about the importance of Credit culture and its impact on the credit process. Participants will learn about administration of loans, post-sanction follow-up of loans and the process of securing collateral. Participants will be able to appreciate the portfolio approach to credit management. Contents Overview of Credit Management Regulatory Framework and Prudential Norms Credit Policy in Banks Documentation and types of security Credit Evaluation: Term Loans & Working Capital Credit Monitoring Follow up and Recovery Management Targeted Audience Executives from corporate banking Prerequisites 1202: Credit analysis Techniques Duration 3 Days Methodology Lectures, discussion and case studies Sharjah Mar 10-12 Sep 15-17 Abu Dhabi Apr 28-30 Oct 27-29 Dubai Feb 26-28 Content Dec 17-19 35
  • 37. www.eibfs.aeFinancial Statement Analysis Basic Course No:1204OverviewThe course on financial statement analysis provides participants with a fundamental understanding ofaccounting principles, concepts, conventions, and key characteristics of accounting information.Participants will be able to learn about the various types of financial statements and their importance.They will learn the use of various analytical tools like ratio analysis and common-size statements anddistinguish between cash flows and profits and identify the different types of cash flows. They will beable to identify the key line items on the financials and their inter-relationships.ContentsOverview of the purpose and structure of financial statementsImportant accounting principles, concepts, conventions and characteristics of accounting informationReading and understanding the balance sheet and income statementTrend analysis / common size statementsRatio analysisCash flowsTargeted AudienceLending personnel or management trainees with a basic knowledge of accounting. - Junior commercialloan officersPrerequisitesNoneDuration3 daysMethodologyLectures, illustrations, exercises, and case Studies Sharjah May 26-28 Nov 10-12 Abu Dhabi Jan 13-15 May 5-7 Dubai Mar 12-14 Oct 1-3 Alain Mar 3-5 Fujairah Jan 20-22 Content 36
  • 38. www.eibfs.aeProblem Loan Management Course No:1205OverviewThis course will enable participants to identify the early warning signals of problem loans. Participants willbe able to recognize the causes of business failure and operating losses. They will be able to develop aconcrete set of procedures once a problem loan has been identified. Participants will explore options forresolving problem loans including workout, outplacement and liquidation.ContentsCauses of Problem Loans and CostsIdentification of Problem Loans and Measuring Delinquency-Regulatory guidelinesControlling Problem LoansAnalysis of the Remedial ActionsStrategy for Loan RecoveryMandate for Loan Recovery and Legal mechanismsExecution of Loan Recovery and System for MonitoringTargeted AudienceCommercial lending officers with a good understanding of credit analysis.Prerequisite1202: Credit Appraisal TechniquesDuration3 DaysMethodologyLectures, discussions, and case studies Sharjah Jan 6-8 Apr 28-30 Abu Dhabi Feb 24-26 Oct 6-8 Dubai Jan 29-31 Content Nov 19-21 37
  • 39. www.eibfs.aeProject Financing Course No:1206OverviewThe course will provide participants with an overview of the core principles of project finance. Participantswill gain a greater insight into Project Risks and grasp the crucial factors and techniques used in structuringproject financings. Participants will be able to understand the essential credit issues in appraising projectfinance proposals.ContentsFundamentals and Rationale of Project FinancingAnalysis of Project Viability and Risk ManagementSecurity Arrangements and Legal StructureRole of Credit Ratings and Project EvaluationOwnership and Financial StructuringLegal Documentation and Funding SourcesThe Lenders perspectiveSponsors PerspectiveTargeted AudienceStaff working in commercial loans departments. It is a prerequisite for UAE nationals to have 2 yearsminimum experience, and for others 3 years experience.Prerequisites1202: Credit Appraisal TechniquesDuration3 DaysMethodologyLectures, exercises, discussions Sharjah May 5-7 Oct 20-22 Abu Dhabi May 12-14 Dubai Apr 23-25 Content Dec 24-26 38
  • 40. www.eibfs.aeReal Estate Finance Course No:1207OverviewThis course is an introduction to the basic concepts and tools used by real estate professionals toanalyze the financial feasibility of real estate developments. Participants will be able to analyze the riskand returns of investing in property. They will understand the relative advantages of debt and equityfinancing structures and the relevance of property cash flows.ContentsMeasuring Real Estate ReturnsProperty Finance Risk Management Financing Instruments & TechniquesFinancial Structures: DevelopmentFinancial feasibility: Developing the Business PlanSecuritization of Real Property Interest & MortgagesTargeted AudienceExecutives in personal & corporate banking who finance real estate, senior executive who wish toadvance their knowledge of real estate finance.Prerequisites1202: Credit Appraisal TechniquesDuration3 DaysMethodologyCase studies, presentation and interactive discussions Sharjah Jan 20-22 Abu Dhabi Feb 3-5 Dubai Content May 14-1639
  • 41. www.eibfs.aeSyndicated Loans Course No:1209OverviewThis course aims at providing participants with knowledge of organizing and participating in syndicatedloans. This course highlights the legal issues in a syndicated loan and provides an insight into the nature ofdocuments and covenants. Participants will understand the roles of various participants in structuring atransaction and how to price a syndicated loan.ContentsCharacteristics of Loan SyndicationAdvantages and disadvantages to borrowers and banksIdentifying strategies for syndicate participants and their rolesSignificant titles in Syndicate facilitiesTypes of syndicated facilitiesThe syndication sales cycle and principal milestonesAnalyzing principal elements of the pricing structureReviewing pricing strategies and the trade-off between price and structureLoan agreements/documentation in syndicationEvaluating how to negotiate the best dealTransfer mode in Secondary marketTargeted AudienceParticipants possessing knowledge of corporate creditPrerequisites1203: Credit ManagementDuration2 DaysMethodologyLecture and case studiesSharjahMarch 17-18Abu DhabiFeb 17-18Dubai ContentApr 9-10 40
  • 42. www.eibfs.aeWorking Capital Finance Course No:1210 Overview This course will enable the participants to understand the various components of operating cycle The participants will learn to link the financing structures with the stages of the operating cycle. They will able to identify the merits of appropriate funded and non-funded instruments required for working capital finance. Contents Working capital cycle. Various components affecting working capital cycle Various products for working capital financing Structuring of the required facilities Precautions to be taken in working capital assessment Supervision & follow up for efficient utilization of working capital finance. Targeted Audience Executives in corporate banking department responsible for funding working capital Prerequisite 1202: Credit Appraisal Techniques Duration 2 Days Methodology Lecture, illustrations and case studies. Sharjah Jun 23-24 Abu Dhabi Sept 22-23 Dubai Content Sept 10-1141
  • 43. www.eibfs.ae Financial Statements Analysis Advanced Course No:1211 Overview This Course will enable participants to identify balance sheet strengths, weaknesses and inconsistencies if any. The participants will also be able to gauge the quality of earnings. They will learn the used of advanced analytical tools and glean information from notes to accounts. Participants will perform simple credit analysis and industry analysis. They should be able to identify signals that indicate fraudulent reporting Contents Review of Balance sheet, Income statement and Cash Flow Statement Inconsistencies in financial statements Sources and applications of funds analysis. Horizontal and Vertical analysis Ratio analyses/Du Pont model Cash flow analysis Preparing proforma financial statements and validating them. Liquidity and Solvency Overview of Credit Analysis and Industry analysisalysis Targeted Audience Recent entrants into the credit department with about 6 months to one year experience. Prerequisites 1204: Financial Statements Analysis- Basic Duration 3 days Methodology Case studies, presentation & interactive discussionsSharjahMar 24-26Nov 24-26Abu DhabiMay 19-21Dec 15-17DubaiJun 11-13 ContentOct 8-10 42
  • 44. www.eibfs.ae SME Finance Course No:1212 Overview The broad objective of the Course is to improve the capacity of participants to appraise Micro and SME credit requests .Participants will be able to Identify business financing needs of SMEs and understand and apply the key concepts of financial analysis to SMEs risk, particularly through cash flow and budget analysis, They will be able to Identify early warning signs of company distress and adopt appropriate conduct vis-à-vis SME’s in distress. Contents Introduction to Small and Medium Enterprises Lending Challenges in SME lending Credit Analysis Cash Flow Analysis and Breakeven and Debt Service Ratio Analysis Loan Structuring Loan Documentation Monitoring Problem Loans Targeted Audience The course is suitable for relationship managers responsible for the development of Micro and SMEs portfolios. Prerequisites None Duration 2 days Methodology Presentation, lecture, illustration, exercise and case studies. Sharjah Dec 15-16 Abu Dhabi Jun 16-17 Dubai Content Dec 10-1143
  • 45. www.eibfs.aeContents Banking English Programs Code Course Name 1301 General Business Communication 1302 English for Bankers I 1303 English for Bankers II 1305 English Speaking Skills 1306 Business Writing 1307 Report Writing Skills 1308 English Course- Entry Level NEW (PRE/POST ASSESSMENT) 1309 English Course- Intermediate Level NEW (PRE/POST ASSESSMENT) Index45
  • 46. www.eibfs.ae Banking English ProgramsBanking English Programs
  • 47. www.eibfs.aeGeneral Business Communication Course No:1301OverviewTo introduce the fundamentals of good business communication.ContentsCommunication theoryLettersPersuasive communicationVerbal communication skillsTargeted AudienceThis program is intended for those with a high level of English.PrerequisitesNoneDuration3 DaysMethodologyPresentations, discussions, class work, activities, case studies Sharjah Jan 27-29 Nov 17-19 Abu Dhabi March 17-19 Dec 8-10 Dubai April 16-18 Dec 17-19 Alain Feb 17-19 Fujairah Content Oct 27-2947
  • 48. www.eibfs.aeEnglish for Bankers I Course No:1302OverviewTo enable trainees to use English more effectively in a banking context.ContentsBanking and finance vocabularyRevision of grammar structuresHandling informationMaking arrangements, offers and requestsTargeted AudienceThis program is intended for those employed by banks with an elementary to intermediate level ability inthe use of English. An admission test may be required prior to acceptance.PrerequisitesNoneDuration5 daysMethodologyPresentations, discussions, class work, role-plays, audio CDs Sharjah Jan 13-17 Apr 7-11 Jun 9-13 Abu Dhabi Jan 27-31 May 5-9 Oct 6-10 Dubai Feb 10-14 May 19-23 Nov 10-14 Rak Content Sep 15-19 48
  • 49. www.eibfs.aeEnglish for Bankers II Course No:1303OverviewTo develop and expand skills in all aspects of English relating to banking, business and finance.ContentsReading and comprehension of banking vocabulary at an advanced levelPlanning and writing business emailsAgreeing and disagreeingSocial and business expressionsTargeted AudienceThis program is intended for those with a high level of English.Prerequisite1302: English for Bankers IDuration5 DaysMethodologyPresentations, discussions, class work, role-plays, audio CDs Sharjah Feb 3-7 May 5-9 Sep 29-Oct 3 Dec 8-12 Abu Dhabi Feb 10-14 Jun 16-20 Nov 17-21 Dubai Mar 3-7 Jun 23-27 Content Nov 24-2849
  • 50. www.eibfs.aeEnglish Speaking Skills Course No:1305OverviewImprove trainees’ ability to participate in conversations in English.ContentsPracticing general conversation tacticsAsking questions and making enquiriesExpressing opinions, likes and dislikesUsing language to discuss current affairsMaking small talkPracticing listening and pronunciationTargeted AudienceThis program is intended for participants with at least an intermediate level of English.PrerequisitesNoneDuration5 DaysMethodologyPresentations, discussions, practical exercises, role plays, group/pair work, audio CDs and DVDs Sharjah Feb 24-28 Oct 6-10 Abu Dhabi Mar 10-14 Sep 22-26 Dubai Mar 17-21 Content Oct 20-24 50
  • 51. www.eibfs.aeBusiness Writing Course No:1306 Overview To plan and accurately compose business emails, letters, memos and reports. Contents Organizing content and layout Using appropriate grammar and vocabulary Writing in a clear and concise business style Achieving an appropriate tone Targeted Audience This program is intended for participants with at least an intermediate level of English. Prerequisites None Duration 2 Days Methodology Presentations, discussions, class work, role-plays, group / pair work Sharjah Mar 10-11 Dec 22-23 Abu Dhabi Mar 24-25 Oct 27-28 Dubai Apr 21-22 Nov 5-6 Alain Sep 15-16 Fujairah Content Jun 2-351
  • 52. www.eibfs.aeReport Writing Skills Course No:1307OverviewTo train the trainees in writing reports in a banking context.ContentsGrammar and language of formal reportsType and structure of reportsPresentation of data in various formats (graphs, figures, charts etc) within a reportWriting and editing reportsMinutes of meetingsTargeted AudienceThis program is intended for participants with at least an intermediate level of English.PrerequisitesNoneDuration2 DaysMethodologyPresentations, discussions, class work, role-plays, group/pair work Sharjah March 24-25 May 26-27 Abu Dhabi April 28-29 Sept 8-9 Dubai Jan 8-9 Content Sept 24-25 52
  • 53. www.eibfs.aeEnglish Course- Entry Level (PRE/POST ASSESSMENT REQUIRED) Course No:1308{Extended programs running twice a week for a durationof 4 weeks} Overview The course helps those already working in the fields of banking and finance to develop key language functions. Contents Reading and comprehension of banking vocabulary at an elementary to intermediate level Formal and informal communications styles Preparing for and chairing meetings Writing clearly and concisely Targeted Audience This program is intended for those employed by banks with an elementary to intermediate level ability in the use of English. Prerequisite None Duration 8 Days, twice a week over four weeks, Evenings Methodology Discussions, practical exercises, role plays, group/pair work and audio CDs Dubai Feb (4, 6, 11, 13, 18, 20, 25, 27 ) May (6, 8, 13, 15, 20, 22, 27, 29) Content Sep (9, 11, 16, 18, 23, 25, 30, Oct 2)53
  • 54. www.eibfs.aeEnglish Course-Intermediate Level (Pre/Post Assessment Required) Course No:1309{Extended programs running twice a week for a durationof 4 weeks}OverviewThe course helps those already working in the fields of banking and finance to develop their bankingvocabulary and confidence in using English in everyday situations.ContentsReading and comprehension of banking vocabulary at an intermediate to advanced levelUnderstanding and writing business reportsPreparing and delivering effective presentationsTargeted AudienceThis program is intended for those employed by banks with an intermediate to advanced level ability inthe use of English.PrerequisitesNoneDuration8 Days, twice a week over four weeks, EveningsMethodologyDiscussions, practical exercises, role plays, group/pair work and audio CDs Dubai Mar (4, 6, 11, 13, 18, 20, 25, 27) Jun (3, 5, 10, 12, 17, 19, 24, 26) Nov (4, 6, 11, 13, 18, 20, 25, 27 ) Content 54
  • 55. www.eibfs.aeContents Treasury and Investment Programs Code Course Name 1401 Assets and Liabilities Management 1403 Business Valuation 1404 Capital Markets and Money Markets 1405 Foreign Exchange- Basic 1406 FX and Money Markets-Advanced 1407 Derivatives 1408 Investment Banking 1409 Portfolio Management & Mutual Funds 1410 Private Banking 1411 Stock Market Analysis & Valuation 1412 Treasury Management 1413 Fixed Income Analysis 1414 Structured Products 1415 Corporate Banking Index55
  • 56. www.eibfs.ae Investment Treasury & Programs Treasury &Investment Programs
  • 57. www.eibfs.aeAsset Liability Management (ALM) Course No:1401 Overview The course aims to assist the course participants understand the traditional, as well as the changing landscape of ALM in banks, to equip them to employ the traditional methods and to explore reviewed developments in risk measurement, and to enable them to appreciate how the ALM process integrates with the overall strategy of the banks. Contents ALM and Role of Asset Liability Management Committee (ALCO) Interest rate structure and comparison to interest/product pricing of assets and liabilities Loan and investment portfolios in the light of the FX, liquidity, credit and contingency risks Actual performance against the projections and the reasons for any effect on spreads Parameters for the purpose of stabilizing ALM of banks including NII, NIM etc. Basel committee prescriptions for ALM Targeted Audience Risk Managers and Analysts, Treasurers, Branch Managers, Fund Managers, Auditors, Controllers, Regulators, Legal and Compliance Staff. Prerequisite 1911: Risk Management in Banks Duration 3 Days Methodology Lectures, Discussions, Exercises and Case Studies. Sharjah March 3-5 Abu Dhabi Feb 17-19 Dubai Content Jan 15-1757
  • 58. www.eibfs.aeBusiness Valuation Course No:1403OverviewThe course sets out to identify the rationale and scenarios for doing business valuations. It concentrateson the different valuation methodologies, used to assess the value of the business and, finally highlightsthe sensitivity and scenario analysis, which is used to improve the base case valuation.ContentsIntroduction to business valuation and common valuation methodologiesDetermining and reconciling free cash flow with the consolidated statement of cash flow value driversWACC: calculating the after-tax expected cost of debt, using CAPM to calculate the expected cost of equityTHE DCF approach to business valuation & its limitationsTerminal value and its impact on the DCF valuationSensitivity and Scenario AnalysesTargeted AudienceOfficers from Treasury, Investments, Private Banking, and Wealth Management (Participants must havegood understanding of basic corporate finance)Prerequisites1201: Basic Financial CalculationsDuration3 DaysMethodologyLectures, illustrations, exercise and case studies. Sharjah Feb 10-12 Abu Dhabi Mar 31 -Apr 2 Dubai Content Jun 18-20 58
  • 59. www.eibfs.aeCapital Markets and Money Markets Course No:1404 Overview This course is to familiarize the participants with the basic concepts of financial markets and to learn the mechanics of trading securities in capital markets especially in DFM, ADX and Nasdaq-Dubai. See the deep practical view of the how financial markets are operating. To understand how stock market indices works and how they are calculated. The role of custodians, clearing and settlement houses within these markets and how they interact with stock exchanges around the world. Contents Financial markets, local and international markets and its role The capital markets of GCC in general and of the UAE in particular (NASDAQ-Dubai, DFM & ADX) Regulatory framework of capital markets including (SEC, FSA, SCA & DFSA) Major stock exchanges of the world and their working mechanisms Stock market indices and how to interpret them Trading systems in the exchanges of the world including of NASDAQ-Dubai, DFM & ADX Placing orders and settlements procedures Concept, procedures and mechanisms of the corporate actions (type of Dividends, Right issue, Stock splits) Type of accounts in the capital markets Trading, clearing, settlement, transfer of ownership and custody of securities mechanisms Clearing and Settlement: The role of Central Securities Depositories (CSDs) – LCH.Clearnet, Euroclear, Crest, Clearstream etc. Targeted Audience Officers in investment department, brokerage division, treasury department, private banking/wealth management and operations department. Prerequisites None Duration 2 Days Methodology Lectures, exercises and case studies Sharjah March 17-18 Sep 8-9 Abu Dhabi Jan 27-28 Dubai Feb 24-26 July 2-3 Alain Content April 14-1559
  • 60. www.eibfs.aeForeign Exchange - Basic Course No:1405OverviewThe course aims to offer the participants basic understanding of the FX market and Money Markets andtheir respective frameworks, and to familiarize the participants with the FX products & money marketinstruments.ContentsFundamentals of foreign currency exchange ratesFX quoting and pricingCost to trade Forex and to calculate profits and lossesLeverage impact on Forex trading & the risks of Forex tradingMoney market and its various instrumentsOperations of the money markets in banksFX and money market products as asset classes in portfolio/asset managementTargeted AudienceJunior Staff working in the Treasury Divisions, Remittances, FX and Foreign Trade Departments of BanksPrerequisitesNoneDuration3 DaysMethodologyLectures, Illustrations and Exercises Sharjah Feb 24-26 Apr 21-23 Abu Dhabi Jan 13-15 Sep 8-9 Dubai Mar 12-14 May 28-30 Al Ain Content Nov 17-19 60
  • 61. www.eibfs.aeFX and Money Markets -Advanced Course No:1406 Overview The aim of this course is to enable the participants to analyze market dynamics, instruments & arbitrage and hedging opportunities in the FX and money market Contents FX and money market instruments including short-term interest rate products How and why the FX markets fluctuate and the impact of central banks? Manage interest rate and currency risk using money market instruments Repurchase Agreements (Repo) and reverse Repo Hedging strategies using swaps, FRAs, futures and options and arbitrage opportunities Benchmark interest rates like LIBOR and EIBOR and its impact on interest rate risk management Targeted Audience Managers Corporate, Money Market Executives, Treasury Executives, Relationship Officers, FX Executives, Accountants and Auditors, Finance Executives Prerequisite 1405: Foreign Exchange Basic Duration 3 Days Methodology Illustrations, Exercises & Case Studies Sharjah March 24-26 Jun 9-11 Abu Dhabi Nov 17-19 Dubai Oct 8-10 Content Nov 5-7 61
  • 62. www.eibfs.aeDerivatives Course No:1407OverviewParticipants will learn the structure of all types of derivatives including forwards, futures, swaps, tradedoptions, OTC options, and warrants and convertibles and will be equipped to employ derivatives inhedging the clients’ investment portfolios.ContentsContentsConcepts of forwards, futures, options and swapsIntegrated swaps and fixed income productsValuation of forwards, futures, options and swapsThe central pricing methodologies for forwards, futures and swaps, options etc.Hedging principles and risk managementVAR ApproachThe use of derivatives in investment management portfoliosTargeted AudienceDerivatives traders and salespersons, Product control and middle office staff, Corporate treasury staffFinancial control and risk management personnel, Fund managers, Private bankers and Investmentadvisors, Derivatives systems developersPrerequisites1404: Capital Markets & Money Markets1405: Foreign Exchange-BasicDuration2 DaysMethodologyLectures, Exercises, Incorporating case studies and workshop sessions. Sharjah Jun 16-17 Abu Dhabi May 12-13 Dubai June 5-6 Content 62
  • 63. www.eibfs.aeInvestment Banking Course No:1408OverviewThe course assists the participants to understand corporate objectives and identify clients / prospectsneeds, advise and recommend appropriate strategies or investment banking solutions to clients, assessand evaluate different financing alternatives and valuation methodologies, and to learn the process ofeffective negotiation.ContentsCommercial Vs. investment bankingAsset management including the equity market and the fixed income marketStock and bond offering including IPOs & book building processMerger and acquisitionPrivate placement and reorganizationInstitutional sales and tradingSecurities regulations & ethicsInvestment banking scope in GCC and transactions.Targeted AudienceCorporate finance professionals in investment banks, IB divisions of commercial banks, corporate andlaw firms. Venture capitalists, Strategic Planners, Management Consultants and , Accountants.Prerequisites1404: Capital Markets & Money Markets1405: Foreign Exchange-BasicDuration3 DaysMethodologyLectures, worked examples, case studies and and role-play exercises to ensure participants understandingof the techniques being discussed. Sharjah Mar 31 -Apr 2 Abu Dhabi Jun 30- July 2 Mar 17-19 Dubai Mar 26-28 Content Nov 26-2863
  • 64. www.eibfs.aePortfolio Management and Mutual Funds Course No:1409OverviewThe course aims to make participants understand the analytics necessary to manage a portfolio by usingvarious asset classes particularly equity and bonds, implement an assortment of equity and fixedincome strategies , comprehend the interrelationships between these strategies, understand theconcept of securitization and develop the portfolio performance parameters.ContentsAsset Classes: equity, money market products, fixed income securities, currencies, property, commodities, derivatives etc.Equity Portfolio Management: Diversification and hedging the equity portfolio.Fixed Income Portfolio: advantages for individuals: bonds vs. bond funds, advantages for institutions: active vs. passive strategies.Collective Investment Schemes (Mutual Funds)Securitized Products: MBS, ABS and CDOs.Portfolio Performance Measurement.Targeted AudienceJunior Portfolio Managers, Money Managers, Research Analysts, Client Services Staff, Consultants,Individual and Institutional Investors, Private Bankers and Financial Advisors, Research Staff Members ofBanks and Financial Institutions.Prerequisites1404: Capital Markets & Money Markets1413: Fixed Income AnalysisDuration3 DaysMethodologyLecturers, Case Studies and Exercises. Sharjah Sep 29-Oct 1 Abu Dhabi Jun 9-11 Dubai Content Feb 19-21 64
  • 65. www.eibfs.ae Private Banking Course No:1410 Overview The course aims to assist participants to design a successful private banking strategy to maximize profitability, implement innovative marketing techniques to win new business and defend an existing client base, use creative asset management products and services to meet specific client demands and formulate innovative asset planning services to benefit both the client and the bank. Contents Design a successful private banking strategy to maximize profitability Implement innovative marketing techniques to win new business and defend an existing client base. Various types of asset management products including Sharia’ compliant products Use creative asset management products and services to meet specific client demands Trust and Waqf creation, off-Shore accounts and tax implications Targeted Audience Professionals and bankers in the areas of private banking, wealth management, relationship management, investment management, trust management, department heads etc. Prerequisite None Duration 2 Days Methodology Presentation, lively discussions, real-life case studies Sharjah Oct 6-7 Abu Dhabi Nov 24-25 Dubai Content Apr30 - May 165
  • 66. www.eibfs.aeStock Market Analysis and Valuation Course No:1411OverviewThe aim of the course is to familiarize the participants with the basic concepts of stock and bondanalysis and to highlight tools and valuation techniques used in the analysis. To enable them to applythese techniques to select the equity and fixed income securities traded in the stock exchanges.ContentsOverview of financial and capital markets.Common stock valuation approaches : Fundamental Vs. Technical analysisHow Fundamental Analysis deals with companys performances Vs. Technical Analysis which deals with charts and formationsCAPM and the concept of BetaBond valuation including impact of change in interest rates on bond prices, yield to maturity, Duration etc.Typical bond investing strategies including active vs. passive strategiesTargeted AudienceTreasury, investment, private banking, and wealth management and anyone dealing with capital marketsPrerequisitesNoneDuration3 DaysMethodologyLectures, Illustration, Exercises and Case Studies. Sharjah Jun 23-25 Abu Dhabi Oct 6-8 Dubai Nov 12-14 Al Ain Content Sept 8-10 66
  • 67. www.eibfs.aeTreasury Management Course No:1412OverviewThis course sets out to provide participants/delegates with a comprehensive understanding of how tomanage treasury affairs with a detailed look at the various financial instruments that can be traded.ContentsTreasury management overview: corporate strategy, role of the treasurer in raising capital and managing corporate risks.Treasury organization and structure including back, middle and front office operations.Treasury control framework and treasury performance management.Cash management objectives including cash flow forecasting and working capital management.Money markets instruments including types of instruments, discount versus interest bearing securities, short-dated bonds, the repurchase agreement etc.Bond risk management strategies.Targeted AudienceSenior staff in treasury department, investment department & branch managers with back ground infinancial markets products.Prerequisites1406: FX and Money Markets –Advanced.Duration3 DaysMethodologyLectures, Discussion and Case Studies. Sharjah Jan 6-8 Abu Dhabi April 21-23 Dubai Content Oct 29-3167
  • 68. www.eibfs.aeFixed Income Analysis Course No:1413OverviewThe aim of the course is to develop skills, and competencies in analyzing fixed income securities marketsand to familiarize the participants with the concepts of bond pricing and its application. To gain an insightinto fixed income securities in the framework of investment and risk management and the impact ofrating on bond prices.ContentsOverview of fixed income marketsFixed income product typesBond price/bond quote/bond yield (YTM)Fixed Income Analysis. - Calculating Yield, understanding cash flow, pricing bonds, bond valuation, time value of money, essentials of yield curveBond investment & risk factors, overview of investment Risk, types of risksRole of rating agenciesTargeted AudienceOfficers from Treasury, investment, private banking, and wealth management. Anyone dealing with fixedincome securitiesPrerequisitesNoneDuration2 DaysMethodologyLectures, Illustrations, Exercises and Case Studies Abu Dhabi March 10-11 Dubai Content Dec 17-18 68
  • 69. www.eibfs.aeStructured Products Course No:1414 Overview The course sets out to provide participants with a clear understanding of the role of structured product vehicles and to demonstrate a practical understanding of the core concepts behind structured products and the range of assets including sharia’ compliant products linked to structured products. Contents Mechanics of structured products & origins of interest in structured products Why issuers create structured products? Investor’s interest in structured products SPVs & underlying assets used for SPVs Securitization of Sharia’ Compliant Islamic Products Current state of Structured Products used in UAE and its scope Targeted Audience Sales staff, traders, financial analysts, securitization market practitioners, portfolio risk managers, corporate financiers, treasurers, credit risk managers and bank staff with basic understanding of financial market asset classes. Prerequisite 1404: Capital Markets and Money Markets Duration 2 days Methodology Illustrations, exercises and cases Sharjah Jun 2-3 Abu Dhabi Content Oct 20-2169
  • 70. www.eibfs.aeCorporate Banking Course No:1415OverviewThis is a comprehensive strategic management course for senior banking executives that will assistthem to understand the success factors of corporate banking, how to use the planning process to setgoals, control costs and to increase the profitability of clients and sales channels.ContentsSuccessful corporate banking strategy to maximize profitability in terms of risk adjusted returns.Planning and budgeting process to increase the value of bank and control costsBuild a competitive, client oriented sales organization to respond to the needs of corporate clients.Implement an effective rating system for corporate and cash flow based lending, and risk adjusted pricing under Basel II.Streamline the bank’s credit policies and processes and optimize the cooperation between the credit department and the sales organization.Identify the major risk factors in corporate banking and implement an effective risk management system.Targeted AudienceHeads of Corporate Banking, Corporate Banking Relationship Managers and Directors, Credit Managers andDirectors, Corporate Debt Advisers and other banking professionals who need to understand corporatebanking operations.Prerequisites1914: Credit Risk ManagementDuration3 DaysMethodologyThe program is highly interactive, making extensive use of case studies, exercises and group discussionsas well as presentations by the Course Instructor. Sharjah May 26-28 Sep 22-24 Abu Dhabi Dec 22-24 Dubai Jun 25-27 Content May 21-23 70
  • 71. www.eibfs.ae Contents Marketing Sales & Customer Service Programs Code Course Name 1501 Achieving Teller Excellence 1502 Breakthrough Customer Service 1504 Customer Relationship Management Corporate 1505 Customer Relationship Management Retail 1506 Ground Rules and Code of Ethics 1507 Marketing of Financial Services 1508 Tele Sales Skills 1509 Business Etiquette 1511 New Banking Product Development 1512 Effective Selling Techniques NEW Index71
  • 72. www.eibfs.ae Marketing Sales & Customer Programs ServiceMarketing Sales & Customer Service Programs
  • 73. www.eibfs.aeAchieving Teller Excellence Course No:1501 Overview The program takes you through what a customer requires and desires from us as Bankers, and it will equip you with skills required to professionally deal with any service situation. Contents Introduction Customer satisfaction Customer Interaction cycle Handling Unusual/ Unexpected situations Understanding Customer Requirements  Product knowledge & Benefit illustration Taking leads or referrals for Cross selling Mock Plays Targeted Audience All tellers and front line staff of the branch, who have English language fluency or have attended our English program modules Prerequisite None Duration 1 Day Methodology Lectures, discussions and case studies Sharjah Jan 6 Sept 15 Abu Dhabi April 7 Sept 15 Dubai Jun 5 Content Nov 1273
  • 74. www.eibfs.aeBreakthrough Customer Service Course No:1502OverviewTo provide participants with concepts and practice exercises of quality customer service delivery in thebanking context.ContentsUnderstanding the unique nature of the banking serviceThe customer service “experience” cycleHaving a customer service mindsetValuing the internal customerQuality service-what’s in it for you?Ideas on “breakthrough” customer serviceTargeted AudienceFunctional staff who deal with customers and are responsible for service quality levelsPrerequisitesNoneDuration2 DaysMethodologyIllustrations, practice sessions, presentations, and action planning Sharjah Nov 10-11 Abu Dhabi Jan 20-21 Nov 10-11 Dubai Jan 8-9 Sep 17-18 Al Ain Feb 3-5 Fujairah Dec 15-16 RAk Content Jun 2-3 74
  • 75. www.eibfs.aeCustomer Relationship Management – Corporate Course No:1504OverviewRMS and ARMs will gain understanding of the concept of CRM and will equip them with tools andtechniques required to develop an appropriate CRM strategies in a corporate setting.ContentsThe concept of relationship bankingThe market Intelligent Enterprise: main principlesBusiness etiquettes, communication, telephone manners etc.Design of CRM infrastructure: tools & techniquesNew customer acquisition / retention of existing customersFollow up and cross selling of other products / para banking productsTargeted AudienceRelationship Managers and Assistant Relationship Managers in Corporate bankingPrerequisiteNoneDuration 2 DaysMethodologyLectures, Case Studies, exercises and experiential learning Sharjah Feb 3-4 Abu Dhabi May 12-13 Sept 29-30 Dubai Feb 12-13 Content Oct 22-2375
  • 76. www.eibfs.aeCustomer Relationship Management – Retail Course No:1505OverviewRMS and ARMs will gain understanding of the concept of CRM and will equip them with tools andtechniques required to develop an appropriate CRM strategiesContentsThe concept of relationship bankingThe market Intelligent Enterprise: main principlesBusiness etiquettes, communication, telephone manners etc.Design of CRM infrastructure: tools & techniquesNew customer acquisition / retention of existing customersHandling of customer complaintsTargeted AudienceRelationship Managers, Assistant Relationship Managers, Customer Service executives in retail bankingPrerequisitesNoneDuration2 DaysMethodologyLectures, Case Studies, exercises and experiential learning Sharjah Jan 20-21 Abu Dhabi Feb 10-11 Oct 27-28 Dubai Jan 15-16 May 21-22 Al Ain May 26-27 Fujairah Content May 12,13 76
  • 77. www.eibfs.aeGround Rules & Code of Ethics (GRACE) Course No:1506OverviewTo bring about professionalism in terms of finer understanding of ethical practices in the FinancialServices Industry.ContentsProfessional practices/professional conduct in the banking sectorThe bank’s leadership role in implementing Code of EthicsRegulatory requirements on ethics in banks serviceRules, regulation and ground rulesSelf RegulationConfidentiality Steps to counter insider tradingConflict of interest: Types and Ground Rules to curb conflict of InterestInternal Code of ConductTargeted AudienceAll bank staff; specifically customer services department and operation departmentsPrerequisiteNoneDuration1 DayMethodologyLectures, video films, exercises and discussions Sharjah Sept 22 Abu Dhabi Jun 2 Dubai Content May 777
  • 78. www.eibfs.aeMarketing of Financial Services Course No:1507OverviewTo impart sales professionals a standardized approach towards the marketing of financial services.ContentsMarketing Management: definition, importance and functionsFinancial Services-Distinct characteristicsTest marketing- Distribution of Financial productsRole of Promotion in Marketing New financial Products and marketing Pricing of Bank’s financial ProductsMarketing Information systems Role of DSA’s in MarketingLive Case StudiesTargeted AudienceStaff from Marketing departments, customer services departments and product managersPrerequisitesNoneDuration2 DaysMethodologyLectures, video films, exercises and discussions Sharjah April 7-8 Abu Dhabi Jun 23-24 Dubai Content April 16-17 78
  • 79. www.eibfs.aeTelesales Skills Course No:1508OverviewParticipants will gain clear understanding of the key skills of good telephone etiquette. The program willprovide participants with the understanding of how phone responses by the staff represent the overallimage of the company. Verbal and vocal skills are some of the main skills that will be learnt andpracticed by attending this course. Concepts such as the Seven Steps of Telesales will be explored inthis program, in addition to the identification of the most common objections and exploring ways toovercome them.ContentsDifferentiating Your Organization From The CompetitionEnsuring The First Impression Is A Lasting Impression - For All The Right ReasonsUsing Positive LanguageUsing The Correct SequenceHow To Sell ProfessionallyProspecting & Hunting For New BusinessWhy Do People Buy?Identifying Customer NeedsKey Questioning TechniquesUnderstanding The Telephone Selling ProcessDeveloping Scripts - Using Variations Of Your Script - Practical ApplicationsObjections - Obstacles or Opportunities?How To Handle ObjectionsTargeted AudienceStaff interested in developing their telephone selling techniquesPrerequisiteNoneDuration1 DayMethodologyLectures, group discussion, case studies and role plays Sharjah May-19 Abu Dhabi Feb 24 May 26 Dubai Mar 5 Dec 17 Al Ain Oct 20 Fujairah Content Sep 879
  • 80. www.eibfs.aeBusiness Etiquette Course No:1509OverviewThis program will equip participants with the hidden values – and priceless potential – of image,etiquette and protocol and how they can make a difference in business by effectively employing them.Some of the main objectives of this course will include changing the employees into a team of skilledprofessionals, in addition to presenting and promoting your company with precision and style.ContentsNetworking for SuccessDress code and professional attireCommon faux pas for men and women at their professional attireBusiness etiquette global rules for a positive first impressionProfessionalism and a philosophy of lifeBusiness etiquette as a life attitudeTypes of business receptionsDress code upon business social eventsTargeted AudienceBank employees who need to develop their presentation skills in terms of personal conduct in publicand/or with customersPrerequisitesNoneDuration2 daysMethodologyLecturers, Group discussion and films Sharjah Dec 22-23 Abu Dhabi Jan 6-7 May 5-6 Dubai Feb 5-6 Oct 1-2 Content 80
  • 81. www.eibfs.aeNew Banking Products Development Course No:1511 Overview To provide participants with an integrated framework for the development of new banking products and financial services, starting with idea generation and ending with successful launch and control of these products and services. Contents New product strategy Generation and evaluation of new ideas and concepts Testing of new product and marketing strategy development Business analysis and market testing Commercialization and Brand identity Customer adoption process Case Analysis Targeted Audience Senior bankers involved in planning for and marketing of new products and services Prerequisite None Duration 2 Days Methodology Structured presentations, group discussions, situation analysis and cases studies Sharjah Jun 2-3 Abu Dhabi Apr 14-15 Dubai Content Jun 11-1281
  • 82. www.eibfs.aeEffective Selling Techniques Course No:1512OverviewThis program will help attendees realize the importance of successful selling techniques implementation incomplimenting and emphasizing the relationship between the client and organization.ContentsManaging the customers’ expectations to maximize customer valueRequired skills for the ideal customer service agents in order to manage customers mind setPlanning and preparing for the selling journeyPresale check listImpact of first impression and first stage of the selling journeyDifferent types of selling, and the cause of the executionFinalizing the sale by ensuring and maintaining customer rapportThe importance of product knowledge in the process of sales executionHandling objections and complaintsEnsure constant customer satisfaction and trustTargeted AudienceStaff members involved in Sales rolesPrerequisitesNoneDuration2 DaysMethodologyPresentations, interactive discussions, case studies, and group exercises Sharjah Jun 16-17 Abu Dhabi March 3-4 Dec 8-9 Dubai Jun 25-26 Nov 26-27 Al Ain Jun 9-10 Fujairah Content Nov 17-18 82 82
  • 83. www.eibfs.aeContents Human Resources Management & Leadership Programs Code Course Name 1601 Bank Branch Management Skills 1602 Coaching and Mentoring 1603 Effective Communication Techniques 1604 Effective Leadership Skills 1606 Negotiation Skills 1609 Stress Management 1610 Team Building 1611 Time Management 1612 Emotional Intelligence 1613 Performance Management 1614 Six Sigma 1615 Total Quality Management 1616 Training Needs Analysis NEW 1617 Project Management - Basic NEW Index83
  • 84. www.eibfs.ae Human Resources Management & Leadership ProgramsHuman Resources Management & Leadership Programs
  • 85. www.eibfs.aeBank Branch Management Skills Course No:1601 Overview In the highly competitive market banking environment, profit orientation, efficiency and effectiveness of branches of all banks would be under focus. The program is designed to assist Branch Managers and Senior Managers to identify new business, retain existing business & manage human resources. This program will also enhance the interpersonal skills and emphasize customer relationship and service quality. Contents Introduction to current business environment and realities Effective leadership skills Business Development strategies Customer relationship management and service quality Negotiation skills and conflict management Motivational strategies Team Building Performance Management & Measurement process Profit planning- Managing the revenue line Time management & Delegation Effective Communication & Interpersonal skills Mock Plays Targeted Audience Branch Managers and Senior Officers Prerequisite None Duration 3 Days Methodology Lectures, discussions and case studies Sharjah April 14-16 Abu Dhabi May 26-28 Content Dubai Nov 19-2185
  • 86. www.eibfs.aeCoaching and Mentoring Course No:1602OverviewCoaching and mentoring skills are essential in motivating staff, raising their engagement levels andeliminating the fear that prevents them from taking actions. This course will also assist the staff inimproving their performance by taking more ownership, meeting their stated goals and developingpersonal self development skills that will encourage them to take action beyond their comfort zone.ContentsCoaching versus Mentoring & leadershipSetting goals and gaining commitmentGROW modelEmployee engagementDriving performance through coachingTeam dynamics, and motivationDeveloping high performanceAction PlanTargeted AudienceSupervisors, Managers, Branch Managers and Team leadersPrerequisitesNoneDuration2 DaysMethodologyPresentations, discussion, roll play, and group case studies Sharjah Feb 10-11 Sept 29-30 Abu Dhabi April 7-8 Dubai Feb 19-20 Sep 24-25 Content 86
  • 87. www.eibfs.aeEffective Communication Techniques Course No:1603 Overview Attending this program will assist participants in gaining skills for influencing others within meetings and other work environments. Participants will learn about body language and the different social styles of communication necessary for influencing and impacting others. Contents Developing personal Impact The key to communicating more effectively Understanding tools and techniques of communication Creating Impact with interpersonal communication Application of learning in the work environment to create the desired outcome. Communication Theory Overview of communication Building Rapport with the target Communication Types Body Language & Communication Role Play, Case Studies Targeted Audience Officers working in the customer service departments, sales, and receptionists and administrative personnel Prerequisite None Duration 2 Days Methodology Lectures, group discussion, case studies and role plays Sharjah Feb 3-4 Nov 24-25 Abu Dhabi Apr 21-22 Dubai Jan 29-30 Content Oct 29-3087
  • 88. www.eibfs.aeEffective Leadership Skills Course No:1604OverviewLeaders in the banking sector are expected to perform over and above their financial and non-financialobjectives. Goal setting and performance management processes are some of the key conceptsparticipants will learn more of by attending this program. This will be in addition to other concepts suchas team work, the importance of internal partnership and delegation. Leaders and potential leadersattending this program will be equipped with coaching, feedback and effective communication skills.ContentsUnderstanding good Leadership BehaviorsLearning the difference between leadership and managementDefining qualities and strengthsPolishing interpersonal skills and communication skillsLearning about commitment and effectivenessMaking key decisionsStress ManagementEmpowering, motivating and inspiring othersLeading by exampleTargeted AudienceMiddle to senior management and customer service department heads and Branch ManagersPrerequisitesNoneDuration3 DaysMethodologyLectures, case studies, exercises and experiential learning Sharjah Mar 3-5 Oct 20-22 Abu Dhabi May 12-14 Dubai Mar 26-28 Content Dec 10-12 88
  • 89. www.eibfs.aeNegotiation Skills Course No:1606OverviewParticipants will understand and appreciate the nature of negotiation and where it fits into when dealingwith suppliers. Some of the key concepts that will be covered include negotiation process planning,techniques and tactics. Through group activities and case studies, participants will learn questioning,listening and summarizing skills. Participants will be equipped to examine, analyze different negotiationsituations base on differences in peoples’ backgrounds and cultures.ContentsDefining negotiationPlanning & preparing for negotiationCommunication in negotiationNegotiation strategiesTactics & counter tacticsNegotiating across culturesStages of negotiationDifferences in behavioral styles—passive, aggressive and assertiveIdentifying techniques for improving self-esteemImproving communication with different social stylesRisks and benefits in becoming assertiveThe role of social styles in assertive communicationTargeted AudienceBank Employees who require this programPrerequisiteNoneDuration2 DaysMethodologyLectures, case studies, exercises and experiential learning Sharjah Feb 17-18 Dec 15-16 Abu Dhabi Jan 13-14 Dec 22-23 Dubai Content Feb 12-1389
  • 90. www.eibfs.aeStress Management Course No:1609OverviewStress occurs for a host of different reasons. This program begins with an examination of the causes ofstress, a brief history of stress study, and a self-diagnostic tool with which participants will pinpointtheir biggest stressors: time management issues, communication with coworkers etc.ContentsUnderstand the study of stress and its impactList tactics for successful time managementExplain how to prioritize and determine what is really importantDemonstrate techniques for interacting with difficult peopleEmploy physical and mental techniques for coping with stressCreate reachable goalsBegin implementing goals created during the session.Targeted AudienceAll middle-senior executivesPrerequisitesNoneDuration1 DayMethodologyLectures, group discussion, case studies & role plays Sharjah Jan 13 Abu Dhabi Apr 14 Oct 20 Dubai Jan 22 Content Sep 10 90
  • 91. www.eibfs.aeTeam Building Course No:1610 Overview How to develop your teams to maximize their strengths and enhance productivity, in addition to optimizing organization and work design for success in service delivery teams are some of the key thoughts that will be covered in this program. Participants will be able to motivate their teams by integrating their leadership responsibilities, competencies into their management roles. Moreover, the program will cover insights into the behavioral processes through which teams evolve in business organizations Contents Modeling key behaviors of effective leadership Optimizing team processes Identifying dimensions of difference Managing measures to affect performance Applying leadership practices and commitments for maximum payoff Motivating people to stay Defining “teamness” in terms of organizational beliefs, norms, values and behavior Perceiving the unity organization and the self Institutionalizing the team building dynamic Targeted Audience Bank staff at any level with at least 1 year experience Prerequisites None Duration 2 Days Methodology Lectures, exercises discussion and videos Sharjah Jan 20-21 Oct 6-7 Abu Dhabi Jun 2-3 Dubai Jan 15-16 Oct 22-23 Al Ain Sep 29-30 Fujairah Content Mar 3-491
  • 92. www.eibfs.aeTime Management Course No:1611OverviewThis course will enable the participants to identify their own job objectives, key result areas andshort-terms targets and set priorities and keep to them. It will also help maximize their use of timethrough proven scheduling techniques.ContentsTime as a resourceTime stealersAnalyzing your use of timePlanning and objective settingTime management strategiesTargeted AudienceAll bank employees who wish to improve their skills and techniques to effectively manage their time.PrerequisiteNoneDuration2 DaysMethodologyLectures, discussions, case studies and group exercises Sharjah Feb 24-25 Abu Dhabi Jan 6-7 Dubai Mar 19-20 Dec 24-25 Al Ain Apr 7-8 Fujairah May 5-6 Content 92
  • 93. www.eibfs.aeEmotional Intelligence Course No:1612 Overview Emotional Intelligence is becoming an important field of research especially when it comes to managing emotions in the work place. Analyzing your own emotional intelligence and understanding how to manage your own emotional reactions to achieve desired results is one of the main modules that will be covered in this program. Participants will learn howto increase their ability to communicate and motivate others, based on understanding their emotions and harnessing it to increase morale and inspire high performance. Contents Utilize the techniques of being emotionally intelligent while dealing with people Improve work life balance The 3 dimensions of competence at work Emotional Intelligence and its role in work Key competencies that enable someone to be emotionally intelligent The art of engagement Social and motivation styles Targeted Audience All Bank employees can attend this course Prerequisite None Duration 2 Days Methodology Lecture, group discussion, and case studies Sharjah Jan 8-9 Abu Dhabi May 19-20 Dubai Feb 26-27 Content July 2-393
  • 94. www.eibfs.aePerformance Management Course No:1613OverviewPerformance Management is key in aligning organization goals with individuals’objectives. This programwill cover how to motivate staff through cost effective strategies and sharpen the skills of supervisorsin assessing the performance of staff. Participants will learn more about the latest managementthinking on performance, in addition to how to develop effective performance measurement andmanagement systems.ContentsRoles and responsibilities of individuals and managers in performance management processApplication of pragmatic tools and techniques to develop the performance culture within their unitsGoal setting and taking ownership of performance OverviewImportance on ongoing feedbackReward performance appropriatelyDefining standards of performance and setting benchmarksDesigning and installing effective performance measurement systemsConducting performance appraisal discussions.Targeted AudienceManagers and Heads of departments of various operations, especially HRD and trainersPrerequisitesNoneDuration2 DaysMethodologyLecture, group discussions and case studies Sharjah April 28-29 Abu Dhabi Sept 22-23 Dubai April 23-24 Content 94
  • 95. www.eibfs.aeSix Sigma Course No:1614 Overview To diagnose the scope of project, the evaluation process, in addition to the development, analysis and the optimization of the processes. Contents History of Six Sigma How is Six Sigma Different Six Sigma Levels Deployment Design for Six Sigma DMAIC Targeted Audience Project Managers, Operation Managers, Project Leaders, Team Leaders, Project Engineers, IT Consultants, and HR Managers etc. Prerequisite None Duration 3 Days Methodology Lectures, group discussions, case studies Sharjah May 12-14 Abu Dhabi Nov 17-19 Dubai Content Apr 7-995
  • 96. www.eibfs.aeTotal Quality Management (TQM) Course No:1615OverviewIt involves the understanding of the importance of TQM from human resources, assets and wealthmanagement perspective. Therefore, TQM is an absolute necessity if an organization wishes to remaincompetitive and relevant, especially in today’s global competition for customers, market and globaleconomy.ContentsDefine key concepts related to TQMIdentify the benefits of TQMIdentify the steps of the Total Quality Management TQM process cycleIdentify the tools used to measure the output of the process cycleIdentify the various facts of benchmarkingInvolvement, Empowerment, and Commitment by management and all employeesMeeting customer requirementsStrive for Reducing development cycle timesImprovement through team effortReducing product and service costsSystems to facilitate improvementLine Management ownershipRecognition and celebrationChallenging quantified goals and benchmarkingFocus on processes / improvement plans.Targeted AudienceSupervisory-level employeesPrerequisitesNoneDuration3 DaysMethodologyLectures, group discussions, case studies Sharjah May 19-21 Abu Dhabi Mar 10-12 Dubai Apr 2-4 Content 96
  • 97. www.eibfs.ae Training Needs Analysis Course No:1616OverviewThis program will equip participants with a needs-analysis approach that is realistic in todays financialclimate. It shows you how to apply a highly effective procedure for determining whether or not trainingis the solution to a job performance problem. Participants will return to their jobs with key skills andconfidence to gain acceptance and recognition for their training recommendations to management.ContentsDetermine organizational, departmental and individual competenciesPlan a needs analysis systemDesign questionnaires/surveysDesign interviewsAnalyze job performanceDetermine causes and solutions for job performance problemsDetermine when (and when not) to trainDetermine the cost-benefits of trainingWrite proposalTargeted AudienceTraining analysts, senior instructors, and managers of training who have (or wish to have) input intomajor decisions about trainingPrerequisiteNoneDuration2 DaysMethodologyLectures, group discussions, case studies, worksheets and experiential learning materials Abu Dhabi Jun 23-24 Dubai Content Nov 5-697
  • 98. www.eibfs.aeProject Management Course No:1617OverviewAs the business world grows more competitive, organizations find it necessary to take on an increasingnumber of projects. Unfortunately, these same organizations often don’t have skilled project managers tohandle the work. In this program, participants will learn and practice the critical tools and techniques thathave been proven necessary for project management success.ContentsDiscussing key definitions, concepts, terminology, and rolesIdentifying the project work by creating the work breakdown structure (WBS)Project work estimation – time and costWork assignments and determining resources required for project completionAssigning ownership to tasksBudget creationTargeted AudienceIndividuals who are new to project management, professionals for whom PM is a secondary part of theirjobs), business analysts, managers responsible for projects and experienced project managers looking toreview current tools, techniques, and processesPrerequisitesDuration3 DaysMethodologyLectures, discussions, charters, fictional case studies and group exercises Sharjah Mar 10-12 Abu Dhabi Dec 15-17 Dubai May 28-30 Content 98
  • 99. www.eibfs.aeContents Islamic Banking Programs Code Course Name 1701 Development of New Islamic Banking Products 1702 Introduction to Islamic Banking 1703 Islamic Accounting Standards 1705 Islamic Financial Markets 1706 Islamic Credit Products 1707 Islamic Investment Products 1708 Islamic Jurisprudence of Financial Transactions 1709 Islamic Project Finance 1710 Risk Management in Islamic Banks Index99
  • 100. www.eibfs.ae Islamic Banking ProgramsIslamic Banking Programs
  • 101. www.eibfs.ae Development of New Islamic Banking Products Course No:1701 Overview The program aims to familiarize the participants with the shari’ah and legal principles for product designing and to explore the opportunities for structuring new Islamic banking products. It enablesthe participants to comprehend the requisites for Islamic product structuringand identify the challenges in the launching and marketing of new products. Contents An overview of Islamic products structures Requisites for Islamic financial engineering: Shari’ah, legal, market knowledge, conventional product knowledge Approaches to structuring and developing new products: Role of shari’ah advisors andlegal experts, marketing considerations, challenges New product structuring for different sectors; retail, corporate, liquidity management, wealth management, government, corporations Standardization in new product design Targeted Audience Bankers involved in developing and marketing of new products and services Prerequisites 1702: Introduction to Islamic Banking Duration 2 Days Methodology Lecture, presentation, discussion Sharjah Feb 3-4 Nov 17-18 Abu Dhabi Mar 24-25 Dubai Content Jan 8-9101
  • 102. www.eibfs.aeIntroduction to Islamic Banking Course No:1702OverviewThe course aims to familiarize the participants with the guiding principles of Islamic banking and finance.The participants shall comprehend the Islamic modes of financing andidentifythe legal and shari’ahframework of Islamic finance industry. The program also highlights the characteristics of Islamic depositinstruments and mechanism of fund management in Islamic banks.ContentsThe fundamental and guiding principles of Islamic banking and financeShari’ah supervision and guidance; regulation; industry analysisIslamic bank structure, Islamic VS conventional bankingDeposit instruments in Islamic banksFund management in Islamic banksIslamic banking operations and instrumentsTargeted AudienceBank employees who need to be introduced to the principles and operations of Islamic banking andfinancePrerequisitesNoneDuration2 daysMethodologyLecture, presentation, discussion and exercises Sharjah Jan 27-28 May 19-20 Sep 15-16 Abu Dhabi Apr 28-29 Sep 29-30 Dubai Jan 15-16 May 14-15 Sep 17-18 Al Ain Jan 6-7 Fujairah Content Mar 24-25 102
  • 103. www.eibfs.ae Islamic Accounting Standards Course No:1703 Overview The program aims to familiarize the participants with broad framework of accounting and financial reporting issues in Islamic financial institutions (IFI). The participants shall identify the accounting objectives, reporting and disclosure requirements as well as Accounting Standards for IFIs developed by the Accounting & Auditing Organization for Islamic Financial Institutions (AAOIFI). Contents Objectives of Financial Accounting for Islamic bank General presentation and disclosure in the financial Statements of Islamic banks International Financial Reporting Standards (IFRS) and Islamic Banking Operations AAOIFI and the objectives and concepts of financial reporting for Islamic banks Accounting Standards for Murabaha,ijarah, istisna’a, mudarabah, musharakah, and Investment Accounts Targeted Audience Bank employees involved in the Accounting, Financial control and Auditing functions of Islamic banks Audit firms professionals andregulators who supervise and inspect Islamic banks Prerequisites 1702: Introduction to Islamic Banking Duration 3 days Methodology Lecture, presentation, discussion and exercises. Sharjah April 14-16 Dec 15-17 Abu Dhabi Jun 30- July 2 Dubai Content Sept 24-26103
  • 104. www.eibfs.aeIslamic Financial Markets Course No:1705OverviewThe program aims to familiarize the participants with the dynamics of Islamic financial marketsandshari’ah framework of Islamic securities. It analyzes the role of sukukin Islamic finance and discussesdifferent sukuk structures. The program also highlights Islamic market indexes, Islamic money marketinstruments and foreign exchange operations in Islamic banks.ContentsAn overview of Islamic financial marketsComparison between sukuk and conventional bondsSukuk and their role in Islamic financeAAOIFI standards for sukuk structures- case studiesIslamic market indexesIslamic money market instrumentsForeign exchange operations in Islamic banksTargeted AudienceFunctional managers and investment executives, project and corporate finance officers, marketingofficers, supervisory level staff and senior bankersPrerequisites1702: Introduction to Islamic BankingDuration2 daysMethodologyLecture, presentation, discussion, exercises and case studies Sharjah Feb 24-25 Abu Dhabi Nov 10-11 Dubai Content Feb 19-20 104
  • 105. www.eibfs.ae Islamic Credit Products Course No:1706 Overview The course aims to familiarize the participants with Islamic credit concepts and the techniques used for structuring Islamic credit products. It outlines different types of credit productsin Islamic banks and equips the participants with skills to identify the risk considerations in Islamic credit products. Contents An overview of the Islamic credit products Types of cards in Islamic banks Personal finance Products (goods financing, liability transfer, cash financing)— Murabahah, Salam, Tawarruq, Services Ijarah Home Finance Products- Istisna’a, Standard Ijarah, Forward Ijarah, Diminishing Musharakah Letter of credit in Islamic banks Islamic credit products and the shari’ah supervision and controls Risks related to credit products and ways to mitigate the risks Targeted Audience Banks employees who need to be introduced to Islamic banking products and services Prerequisites 1702: Introduction to Islamic Banking Duration 2 days Methodology Lecture, presentation, discussion, exercises and case studies Sharjah March 3-4 Abu Dhabi Dec 22-23 Dubai Content April 2-3105
  • 106. www.eibfs.aeIslamic Investment Products Course No:1707OverviewThe course aims to familiarize the participants with Islamic investment concepts and the techniquesused for structuring investment products. It outlines types of investment products in Islamic banksanalyzes equity screening techniques in Islamic finance;and explore the ways of structuring Islamicinvestment funds. The course alsoequips the participants with skills to identify the risk considerations inIslamic investment products.ContentsAn overview of the Islamic investment guidelinesInvestment techniques in Islamic financeTypes of Investment deposits in Islamic banksInvestment in equities−Equity ScreeningIslamic investment fundsTakaful(Islamic insurance)Risks in Islamic investment productsand ways to mitigate the risksTargeted AudienceAll banks employees in general and investment and treasury staff in particular who need to beintroduced to Islamic banking products and services.Prerequisites1702: Introduction to Islamic BankingDuration2 daysMethodologyLecture, presentation, discussion, exercises and case studies Sharjah April 21-22 Abu Dhabi Jun 16-17 Dubai Content April 16-17 106
  • 107. www.eibfs.ae Islamic Jurisprudence of Financial Transactions Course No:1708 Overview The course aims to introduce the participants the Islamic jurisprudence laws concerning financial transactions. It outlines the general shari’ah rules concerning Islamic financing contracts; types of sales, permissible and prohibited forms of business transactions and types of financing techniques. The course thus builds a foundation to understand the general shari’ah framework of Islamic finance principles and operations. Contents Introduction of religious law (shari’ah and fiqh) Islamic law on riba and gharar and their relevance in modern finance transactions Rules governing: the options (khayar), the promise (wa’d), default and delay in payment Sales contracts, permissible and prohibited sales and their implications in modern financial transactions Rules governing Islamic contracts: mudarabah, musharakah, murabahah, ijarah, salam, istisna’a, wakalah, kafalah, rahn Targeted Audience Bank employees who want to gain in-depth knowledge of shari’ah laws concerning financial transactions. Prerequisites None Duration 2 days Methodology Lecture, presentation, discussion, exercises and case studies Sharjah Oct 27-28 Abu Dhabi Oct 20-21 Dubai Content Apr 30 - May 1107
  • 108. www.eibfs.aeIslamic Project Finance Course No:1709OverviewThe course aims to familiarize the participants with the fundamental principles, practices and issues inIslamic project financing. It enables the participants to identify the techniques used in Islamic projectfinance structuring and understand the methodology to evaluate the project cash flows; assess andevaluate project risks. It also highlightsissues related to project structures, documentation and shari’ahcompliance.ContentsProject appraisal and shari’ah compliance processProcessing of the projectCash flow analysisAssessment and StructuringDocumentation, shari’ah complianceRisk managementTargeted AudienceInvestment managers, treasury staff, credit officers risk managers and marketing executives who wantto gain insight on Islamic project finance principlesPrerequisites1702: Introduction to Islamic BankingDuration2 DaysMethodologyLecture, presentation, discussion, exercises and case studies Sharjah May 5-6 Abu Dhabi Feb 10-11 Dubai Content Dec 22-23 108
  • 109. www.eibfs.ae Risk Management in Islamic Banks Course No:1710 Overview The course aims to providecomprehensive understanding of the Islamic perspectives on risks and its management. It familiarizes the participants with the types of risks involved in Islamic product structures and suggests ways to mitigate the risks. The participants shall develop a sound understanding of the risks facing Islamic banks and analyze the techniques and tools used for risk management by Islamic financial institutions. Contents An overview of the financial risks Islamic perspective on risk management Risks exposure in Islamic banks: Credit risk, operational risks, market risks, liquidity risk,shari’ah-intrinsic risk etc Nature of risks faced by Islamic banks Types of risks involved in Islamic product structures and ways to mitigate the risks Guidelines on risk management for Islamic banks and financial institutions Targeted Audience Treasury, credit risks, compliance and strategic management staff Prerequisites 1702: Introduction to Islamic Banking 1706: Islamic Credit Products Duration 3 Days Methodology Lecture, presentation, discussion, exercises and case studies Sharjah Dec 22-24 Abu Dhabi March 10-12 Dubai Content July 2-4109
  • 110. www.eibfs.ae Contents E-banking Applications Programs Code Course Name 1801 Application of MS Excel - Basic 1804 Computer Crimes and Security System 1806 Application Ms. Access 1807 E-Banking 1808 Financial Modeling 1810 Application of MS Word Advanced 1811 Application of MS PowerPoint 1812 Application of MS Excel - Advanced NEW Index111
  • 111. www.eibfs.ae E-bankingApplications Applications Programs E-banking Programs
  • 112. www.eibfs.ae Application of Ms Excel Course No:1801 Overview To familiarize the participants with the use of excel as a tool for enhancing the daily uses of excel in bankingand finance. This course provides trainees with an overview of the features and functions of Microsoft Office Excel 2007. Contents Create workbooks Modify workbooks Customize the Excel 2007 program window Enter and revise data Modify worksheets Move data within a workbook Find and replace data Correct and expand upon worksheet data Format cells Define styles Apply workbook themes and table styles Make numbers easier to read Create charts Define a table Name groups of data Create formulas to calculate values Add headers and footers to printed pages Prepare worksheets for printing Targeted Audience IT Dept, Secretaries, Management, Call Center staff. HR Dept. Prerequisites None Duration 2 Days Methodology Presentations, Illustrations, Exercises, Recent case studies, Multimedia (Video) Sharjah Jan 20-21 Nov 10-11 Abu Dhabi Feb 17-18 Oct 27-28 Dubai Jan 29-30 Content Jun 18-19113
  • 113. www.eibfs.aeComputer Crimes and Security System Course No:1804OverviewTo provide participants with the knowledge to understand Computer & Internet Crimes and how theytarget banks through case studies and How to defend against them.ContentsOverview of computer & Internet CrimesTypes of Computer & Internet CrimesCyber Threats targeting BanksOnline Banking FraudRole of Money MulesRecent Cases against BanksBest Practices to Prevent Online banking FraudATM Fraud & SecurityPhone banking FraudData Breach Response GuideThe global threat landscape – U.A.ECyber Crime New TrendsTargeted AudienceIT security, Web Admin., E-Banking & Mobile banking & Call Center staff, Legal, Audit, Fraud Prevention,Compliance & Risk Management Departs.Prerequisites1807: E-BankingDuration2 DaysMethodologyPresentations, Illustrations, Exercises, Recent Case Studies, Multimedia (Video)SharjahMarch 17-18Abu DhabiSept 15-16Dubai ContentMay 28-29 114
  • 114. www.eibfs.ae Application of Ms. Access Course No:1806 Overview With its Microsoft Office Fluent user interface and interactive design capabilities that do not require deep database knowledge, Microsoft Office Access 2007 helps you track and report information with ease. Get started quickly with prebuilt applications that you can modify or adapt to changing business needs. Collect information through forms in e-mail or import data from external applications. Create and edit detailed reports that display sorted, filtered, and grouped information in a way that helps you make sense of the data for informed decision-making. Contents Getting Started Creating a Database Making Changes to a Database Working with Forms Retrieving Information Working with Reports Preparing to Print Targeted Audience IT security, Web Admin., E-Banking & Mobile banking & Call Center staff , Legal , Audit Prerequisites None Duration 3 Days Methodology Presentations, Illustrations, Exercises, Recent Case Studies, Multimedia (Video) Sharjah Feb 17-19 Abu Dhabi Apr 7-9 Dubai Content Oct 22-24115
  • 115. www.eibfs.aeE-Banking Course No:1807OverviewAs customers increasingly demand and use a variety of electronic channels to perform financial transac­tions, the ways in which fraudsters and hackers can conduct attacks proliferate. In consumer andcorporate banking services, authenticating the customer and the transaction are key steps to ensuringproper access and protection.ContentsIntroduction to electronic bankingE-banking servicesAuthentication Methods in Electronic TransactionsPayment system in E-bankingMajor Issues of E-securityTargeted AudienceIT security, Web Admin, E-banking& Mobile banking & call Center staff, Legal ,Audit, Fraud prevention,Compliance& Risk management DepartsPrerequisitesNoneDuration2 DaysMethodologyPresentations, Illustrations, Exercises, Recent case studies, Multimedia (Video) Sharjah Dec 15-16 Abu Dhabi May 5-6 Dubai Jan 22-23 Content 116
  • 116. www.eibfs.ae Financial Modeling Course No:1808 Overview Financial Modeling is very critical for the financial industry. This course will enable participants to effectively apply excel techniques to a wide variety of financial models. A number of key skills will be addressed such as scenario management techniques and data validation to control inputs. Contents What are financial models? Types of Financial Models-Pricing, Investment, Funding, Trading, Risk, Simulation, Financial Statements Design of financial models-Objectives, drivers, assumptions, sub-models, stress testing, presentation, metrics Excel functions to support financial models-Sensitivity analysis with scenariomanager and data tables-Pivot tables-Solver Financial Statements forecasting Financial Planning and Investments, Loan Schedules Bond Pricing and duration Risk and Simulation Sensitivity Analysis Targeted Audience Participants will be from Corporate Banking, Risk Department and Investment Banking Prerequisites 1801 - Application of MS Excel Duration 3 Days Methodology Presentation, lecture, illustration, exercise and case studies. Sharjah Feb 10-12 Jun 30- July 2 Dubai March 19-21 Nov 5-7 Abu Dhabi Content May 21-23117
  • 117. www.eibfs.aeApplication of MS Word Advanced Course No:1810OverviewThis course provides trainees with an overview of the more advanced features and functions ofMicrosoft Word. This course is intended for experienced information workers who want to learnadvanced-level Word skills.ContentsAdd hyperlinksAdd bookmarks and cross-referencesCreate and modify tables of contentsCreate and modify indexesUnderstand mail mergePrepare main documentsSend personalized e-mail messages to multiple recipientsCreate and print labelsSend documents directly from WordAdd and review commentsTrack and manage document changesCompare and merge documentsPassword-protect documentsControl changesWork with styles and templatesChange default program optionsCustomize the ribbonCustomize the Quick Access ToolbarTargeted AudienceIT Dept, Secretaries, Management, Call center staffPrerequisitesNoneDuration2 DaysMethodologyPresentations, Illustrations, Exercises, Recent case studies, Multimedia (Video) Sharjah Jun 9-10 May 19-20 Abu Dhabi Dec 15-16 Mar 31 -Apr 1 Dubai Feb 5-6 Oct 29-30 Content 118
  • 118. www.eibfs.ae Application of MS Powerpoint Course No:1811 Overview Familiarize the participants with the use of Ms.power point as a tool for enhancing their use in banks.Provides trainees with experience at creating more elaborate presentations in Microsoft Office PowerPoint 2007. Contents Import data from other sources Inserting features to a slide Inserting features to a slide with the movement Preparation before the presentation Practice during the presentation Graphics &Clipart Slide Master Printing Presentation Targeted Audience IT Dept, Secretaries, Management, Call center staff. HR Dept. Prerequisites None Duration 2 Days Methodology Presentations, Illustrations, Exercises, Recent case studies, Multimedia (Video) Sharjah Jun 23-24 Abu Dhabi May 26-27 Dubai Content Sept 24-25119
  • 119. www.eibfs.aeApplication of Ms Excel -Advanced Course No:1812OverviewMicrosoft Office is today, the most popular Office Automation software. This program enables userstoacquire the necessary knowledge and skills to use work enhancing features of Microsoft Excel2007effectively and to get them familiar with these functions in a safe learning environment. Once it iscompleted, their familiarity and confidence in using the advanced feature of Excel 2007 will increase,making Excel 2007 a more useful tool for everyone uses of excel in banking and finance.ContentsCreating Pivot ChartsSolving Formula ErrorsInserting ObjectsUsing What-If AnalysisCreating ChartsCreating Pivot TablesGrouping and Outlining DataMs. Excel Dates and timesMs. Excel Macros.Targeted AudienceIt is suitable for banker’s staff that has been using Excel for some time, and feels confident with using it.Prerequisites1801: Application of Ms ExcelDuration2 DaysMethodologyThis instructor-led course provides classroom lecture topics and the practical application of MSExcel2007 through demonstrations, practices, and hands-on exercises, followed by a smallcase study on thelast day.SharjahDec 22-23Abu DhabiNov 24-25Dubai ContentApril 9-10 120
  • 120. www.eibfs.ae Contents Risk Management & Compliance Programs Code Course Name 1901 Anti Money Laundering: Laws and Regulations 1903 Compliance Insights in Banks 1904 Corporate Governance in Banks 1906 Detection for Forgery and Counterfeiting 1907 Financial Crimes Under AML 1909 Liquidity Risk Management 1910 Operational Risk Management 1911 Risk Management In Banks 1913 Market Risk Management 1914 Credit Risk Management 1915 Basel Accords Compliance Insights-Basic 1916 Basel Accords Compliance Insights- Advanced 1917 Risk Based Audit 1918 Interest Rate Risk Management NEW 1919 Signature Forgery and Documents Screening NEW 1920 FATCA NEW Index121
  • 121. www.eibfs.ae Risk Management & Compliance Programs Risk Management & Compliance Programs
  • 122. www.eibfs.ae Anti - Money Laundering: Law, Regulations & Best Practices Course No:1901 Overview Familiarize participants with the nature, processes and volume of money laundering and its risks. Current international, regional and local initiatives to combat and manage risks of money laundering. The legal frame work of combating money laundering in UAE and central bank circulars to the banks. Contents Nature of Money Laundering History and processes of money laundering Volumes and risks of the money laundering Financial Action Task Force (FATF) role and Initiatives in managing risks of money laundering UN initiatives GCC initiatives UAE initiatives ( Federal law, central bank circulars, focus areas of AML risk) Targeted Audience Managers from banks and regulatory bodies like the Central Bank, Ministry of Economics & Commerce, Ministry of Finance and Industry, and all bank staff. Prerequisite None Duration 2 Days Methodology Lecture, Discussion and Case Studies. Sharjah Jan 6-7 April 28-29 Oct 27-28 (A) Abu Dhabi Feb 10-11 Oct 6-7 Dubai May 7-8 Nov 26-27 Jan 15-16 (A) Al Ain Jan 20-21 Fujairah Content Nov 10-11123
  • 123. www.eibfs.aeCompliance Insights in Banks Course No:1903OverviewCompliance is becoming important as it will not only prevent losses from inefficient financial processesand avoiding regulatory sanctions rather it will provide management with information needed for strate­gic planning and moving ahead. This program will enable participants to Understand the compliancefunction in banks, Determine laws, regulations, circulars, policies and procedures that bank has tocomply with and Benefits of compliance and problems of non- compliance.ContentsThe compliance functionThe importance of compliance and why it is a mandatory functionCompliance – responsibility of whom?Compliance versus Targets in Banks, a professional formulaConsequences of compliance and non-complianceLaws, regulations, circulars, internal policies to comply withAchieving highest possible degree of compliance in banksTargeted AudienceAll bank staff, especially audit and compliance officers, managers, senior staffPrerequisitesNoneDuration2 DaysMethodologyPresentation, discussion, and real case analysis Sharjah April 14-15 Abu Dhabi Jun 16-17 Dubai Content Oct 8-9 124
  • 124. www.eibfs.ae Corporate Governance for Banks Course No:1904 Overview By the end of this program participants should be able to define Corporate governance and identify practices that constitute goodcorporate governance, and identify the factors in evaluating the quality of corporate governance and therelative strength of shareowner rights.The importance of corporate governance to ensure disclosure, transparency and independency in managing banks. Contents Define Corporate Governance and identify best practices that constitute a good Corporate Governance for Banks. Quality of corporate governance and the relative strength of shareowner rights Protecting long term interests of the investors Voting rights and disclosure, transparency and independency Functions of Audit, Remuneration, and Nominations committee Corporate Code of Ethics Targeted Audience Senior Executives and above. Prerequisite None Duration 2 Days. Methodology Lectures, Discussion and Case studies. Sharjah March 17-18 Abu Dhabi Sept 15-16 Dubai Content March 26-27125
  • 125. www.eibfs.aeDetection of Forgery and Counterfeiting Course No:1906OverviewForgery, documents screening and verification is becoming a skill that should be enhanced withtechniques to be used to enable bankers to prevent fraudulent transactions in the bank and the detectionof counterfeiting and forged note. Other documents like cheques, plastic cards, ID’s and otherdocuments which lies in everyday banking transactions is also covered.ContentsPayment Instruments Fraud ( banknotes counterfeiting, cheques and credit cards fraud)Documents screening and verification. ( ID fraud, security, technical and tactical profiling)Signature forgery and verification.Targeted AudienceTellers, customer services, credit and audit departmentPrerequisitesNoneDuration2 DaysMethodologyPresentation, discussion, and real illustrations Sharjah Mar 31 -Apr 2 Abu Dhabi Dec 8-9 Jan 20-21 Dubai Feb 5-6 Sept 17-18 Content 126
  • 126. www.eibfs.ae Financial Crimes and Enforcement Under Anti - Money Laundering Course No:1907 Overview Many countries around the world have enacted laws to enhance law enforcement investigatory tools (e.g. USA PATRIOT Act). This course provides an overview of sections of such acts that may affect financial institutions. Also the main areas of concern that banks should be focused on and the risks related to that. Contents Special Measures for Jurisdictions, Financial Institutions, or International Transactions of Primary Money Laundering Concern  Special Due Diligence for Correspondent Accounts and Private Banking Accounts  Cooperative Efforts to Deter Money Laundering Bank Records Related to Anti-Money Laundering Programs Targeted Audience Executives responsible for AML initiatives, senior executives, policy makers. Prerequisite 1901: Anti - Money Laundering: laws and regulations Duration 2 Days. Methodology Lecture, Discussion and Case Studies Sharjah April 21-22 Abu Dhabi Nov 10-11 Dubai Content Jun 11-12127
  • 127. www.eibfs.aeLiquidity Risk Management Course No:1909OverviewThis program will enable participants to Understand the types of liquidity risks and indentify theircauses. Enhance their Ability to measure liquidity risk and asset liquidity.Use the available techniques tomanage liquidity risk.Understand and comply with Basel recommendations to manage liquidity risk.ContentsLiquidity and solvencyTypes of liquidity riskCauses of liquidity riskMeasures of liquidity riskMeasures of asset liquidityManaging liquidity riskBasel recommendations for liquidity risk managementTargeted AudienceTreasury, risk, compliance, and strategic management.Prerequisites1911: Risk Management in BanksDuration2 DaysMethodologyLecturing, examples, illustrations and cases Sharjah Jan 27-28 Abu Dhabi May 5-6 Dubai Content Feb 19-20 128
  • 128. www.eibfs.ae Operational Risk Management Course No:1910 Overview This course introduces the concept of Operational Risk and discusses events that trigger losses in banks due to operational loss events. It covers the Basel Committee recommendations on the Regulatory Treat­ ment of Operational. The course introduces operational risk aspects in insurance, models, and empha­ sizes the need to have a well defined scope and process for identification of risk factors in operational risk management. Contents Explains how loss prevention is more effective than loss reduction  Examines various loss control measures Elaborates on the Methodologies used in loss reduction How risk avoidance is used as a risk mitigation Methodology The basics of risk financing and its advantages and disadvantages Identify and classify risks and take appropriate action Basel accords recommendations Targeted Audience Operations management staff, IT executives, Operational Risk Managers, Back-Office Managers, Settle­ ment Officers, Internal Auditors, Risk Auditors Prerequisite 1911 - Risk Management in Banks Duration 2 Days Methodology Lectures, Discussion and case studies Sharjah May 12-13 Abu Dhabi Sept 8-9 Dubai Content May 21-22129
  • 129. www.eibfs.aeRisk Management in Banks Course No:1911OverviewFinancial institutions have been using risk management tools to control their risks. No longer is it seenpurely as a control mechanism – but as a critical input into the business. Every transaction should beassessed in terms of the increase in risk to the institution, with the assurance that the pricing of thattransaction will generate a suitable return to compensate for the risk. Such a risk culture is reinforcedby Basel Accords, due to be implemented in many countries.ContentsA broad overview of modern bank risk management, including Basel AccordsAble to report market risk using both traditional and VaR approachesThe approach to credit risk management:Measuring Operational Risk successfullyLiquidity risk and interest rate risk with other risks faced by banks.Basel accords measures to calculate Capital required to cover risksTargeted AudienceThis program is suitable for risk management professionals in banks, corporate, treasury and audit staffPrerequisiteNoneDuration3 Days.MethodologyLectures, Discussion and case studies Sharjah Jan 20-22 Abu Dhabi Feb 3-5 Jun 9-11 Dubai Jan 29-31 Jun 25-27 Al Ain Jun 16-18 Fujairah Sept 22-24 Content 130
  • 130. www.eibfs.aeMarket Risk Management Course No:1913 Overview Market risk refers to the losses in on and off balance sheet items arising from movements in market prices. This program aims at exploring the different areas of market risk to enable candidates to verify the nature of each of them and be able to measure them in their activities. To understand the different Methodologies to mitigate those risks. Finally, understand the measures that had been made by the Basel committee to manage market risk in financial institutions. Contents The nature of nature of market risk within the context of risk management Major areas of market risk; interest rate risk, exchange rate risk, commodity price risk, equity price risk. Market risk measurement Market risk management using VAR, Interest rate gap analysis Market risk under Basel accords Targeted Audience Treasury, investment, risk managers and officers, and audit department Prerequisite 1911: Risk Management in Banks Duration 2 Days Methodology Lectures, models, exercises and case studies Sharjah Sep 15-16 Abu Dhabi March 17-18 Dubai Content Oct 29-30131
  • 131. www.eibfs.aeCredit Risk Management Course No:1914OverviewCredit risk is the most fundamental of risks. It is the potential that a bank borrower or counterparty willfail to meet its obligations in accordance with agreed terms. This program aims at enabling candidatesto define credit risk and be able to identify the on and off balance sheet areas of credit risk, to be able touse the different techniques and models to credit risk rating and measurement. Develop a credit riskmitigation strategy. Finally, understand the measures that had been made by the Basel committee tomanage credit risk in financial institutions.ContentsThe nature of credit risk within the context of risk managementMajor areas of credit risk; on and off balance sheetCredit risk rating modelsCredit risk managementCredit risk under Basel accordsTargeted AudienceCredit risk analysts, risk managers and officers, and audit departmentPrerequisites1911: Risk Management in BanksDuration2 DaysMethodologyLectures, models, exercises and case studies Sharjah May 5-6 Nov 17-18 Abu Dhabi Feb 24-25 May 15-16 Dubai Content Dec 10-11 132
  • 132. www.eibfs.ae Basel Accords Compliance Insights – Basic Course No:1915 Overview All banks nowadays, are required to comply with the measure that have been set by the Basel committee with regard to capital adequacy ratios needed to cover unexpected risks. This program aims at introducing the primary requirements for covering risks in banks. The three pillars of Basel and the risk areas banks may be exposed to. Contents Understand the basic requirements of Basel accords and its background Specify the data requirement for the key calculations involved in various approaches Understand the different approaches of calculating CAR under Basel accords Identify the specific issues to be addressed under supervisory review and disclosure requirements Targeted Audience Credit and risk officers, Basel officers, compliance, audit department Prerequisite 1911: Risk Management in Banks Duration 2 Days. Methodology Lectures, models, exercises and case studies Sharjah Feb 24-25 Jun 2-3 Abu Dhabi Mar 24-25 Nov 24-25 Dubai Mar 5-6 Content July 2-3133
  • 133. www.eibfs.aeBasel Accords Compliance Insights – Advanced Course No:1916OverviewThe Central Bank of UAE is regarding the adoption of advanced approaches of Basel accords complianceas part of its reform measures to the banking industry in UAE. This programs aims at introducing thedifferent techniques to calculate CAR for credit risk, market risk, operational risk and liquidity risk asthey constitute the measure that should be satisfied by banks. Enable candidates to develop models inmeasure those risks.ContentsApproaches to calculate credit risk under Basel accordsMeasuring credit risk using the standardized and IRB approachesMeasuring market riskMeasuring operational risk using the basic indicator approachMeasuring liquidity risk ( short term and long term)UAE central bank recommendations to calculate CARTargeted AudienceCredit and risk officers, Basel officers, compliance, audit departmentPrerequisites1915: Basel Accords Compliance insights - BasicDuration2 DaysMethodologyLectures, models, discussions, exercises and case studies Sharjah Sept 8-9 Abu Dhabi Dec 22-23 Dubai Content Nov 5-6 134
  • 134. www.eibfs.ae Risk Based Audit Course No:1917 Overview Risk based audit is superior to traditional audit approaches, it focuses on risks, the underlying causes of financial surprises, not just the accounting records and shifts the focus from inspecting the quality of the financial information to building it into the financial reporting process. This program aims at enabling candidates to address risks the bank and their financial reporting and assessing of the quality of operations and financial reporting together with identification of risk areas and recommend ratifying measures. Contents Risk Based internal audit focus. Stages in risk based internal audit Approaches Methodologyto assess risk in RBIA Assessment models to different risk areas and bank exposure Internal control evaluation The RBIA report Targeted Audience Risk officers, Basel officers, compliance, audit department, audit committee Prerequisite 1911: Risk Management in Banks Duration 2 Days Methodology Lectures, Discussion and case studies Sharjah Apr 7-8 Abu Dhabi Apr 21-22 Dubai Content Oct 22-23135
  • 135. www.eibfs.aeInterest Rate Risk Management Course No:1918OverviewInterest rate risk is the risk that the banks may be exposed to due to the changes in interest rate. Thisprogram will enable participants to understand the nature of interest rate risk and indentify their causes.Enhance their ability to measure exposure e to interest rate risk. Be able to measure interest rate riskeffect of profitability. Use the available techniques to manage interest rate risk.ContentsThe nature if interest rate riskOn and off balance sheet sources of riskSensitivity Gap analysisMeasuring the exposure to interest rate riskHedging for interest rate risk.( FRA, IRF,IRO, Swaps)Targeted AudienceTreasury, risk, compliance, audit and strategic managementPrerequisites1911: Risk Management in BanksDuration2 daysMethodologyLecturing, examples, illustrations and case studies Sharjah Dec 8-9 Abu Dhabi Mar 31 -Apr 1 Dubai Content Nov 19-20 136
  • 136. www.eibfs.ae Signature Forgery and Documents Screening Course No:1919 Overview To provide participants with theKnowledge and techniques to beable to detect Forged Signatures and screen documents. Contents Introduction to Signature Forgery Characteristics of Genuine Signatures Signature Identification Factors Signature Forgery Techniques Signature Forgery Clues Signature Verification Process Detection of Forged Signatures Thumb Prints Document Examination Document Verification Checklist Tactical and technical profiling Forged documents Targeted Audience All bank personnel who verify signatures and screen documents including tellers, legal, audit, Fraud Prevention , Compliance and Risk Management Departments Prerequisite 1911: Risk Management in Banks Duration 2 Days Methodology Presentations, Illustrations,Exercises, Case Studies,Multimedia (Video) Abu Dhabi Apr 28-29 Dubai Content Dec 10-11137
  • 137. www.eibfs.aeFATCA Course No:1920OverviewThis course will give you an overview of FATCA, its basics, identify the critical categories of customersand explain the main risks involved. List the relevant documentation to obtain and explain the purposeand the mechanism of the new FATCA rules and their general impacts.ContentsFATCA – IntroductionUS withholding and reporting regimeFATCA – Who is concerned?New FATCA documentation and reporting requirementsFurther developmentsTargeted AudienceProfessionals in banking, insurance companies, investment funds and other potential FFIs already havingbasic knowledge on Compliance.Prerequisites1204: Financial Statements Analysis BasicDuration2 DaysMethodologyLectures and Discussions Sharjah Jan 30 Jul 1 Abu Dhabi Content Sep 29 - 30 138
  • 138. www.eibfs.ae Contents Leadership Development Programs Course Name Leadership Development Program – LDP Managing Strategically, Leading for Results Women Emerging in Leadership Index139
  • 139. www.eibfs.ae LeadershipDevelopment Programs Development Leadership Programs
  • 140. www.eibfs.ae Leadership Development Program – LDP LDP Darden School of Business, University of Virginia Overview This program is designed for outstanding managers with experience leading organizational entities or major project teams who are identified as having potential to be strategic leaders of their enterprise. Objectives Increased effectiveness as a result of examining personal leadership practices through 360-degree feedback and coaching. Broadened business perspective and improved decision making asaresult of a more comprehensive understanding of the total enterprise. Improved capability to think and act more strategically and to establish personal and organizational goals consistent with corporate strategy. Contents The program will run in the following modules Leadership Development Business Acumen and Enterprise Thinking Strategic Management Financial Management Targeted Audience Outstanding managers with experience leading organizational entities Prerequisite None Duration 3 weeks (28th April – 17th May 2013) Methodology Practical application, simulations & leadership practical inventory Venue Darden Business School, USA Program Investment AED 100,000 inclusive of full residential board at the Darden School of Business (Participants are required to make their own travel arrangements to Washington D.C. and then to the Darden School of Business, Charlottesville, Virginia.) For registration & details: 00971 6 5987103 or training@eibfs.com Content141
  • 141. www.eibfs.aeManaging Strategically, Leading for ResultsHarvard Business School Executive Education, in Association with IBS KuwaitOverviewCompeting today in turbulent and rapidly changing environments, managers and employees alike look tothe top of their organizations for two things: a clear strategy and effective leadership. Business successdepends on both. For this reason the Harvard Business School is offering a six-day residential executiveeducation program for leaders in the banking and finance sector in the GCC countries.ObjectivesIncrease the capacity of executives in the GCC financial services sectors to anticipate and to respond quickly and effectively to strategic challenges in their business environmentStrengthen and develop the key leadership skills required to achieve organizational alignment, drive change, and establish productive working relationships with othersProvide an opportunity to learn about the latest in management thinking and best practices of some of the world’s most admired companiesContentsThe program focuses on two primary themes: strategy and leadershipStrategyTo equip participants with concepts and tools for thinking strategically and assessing the markets.To examine the five forces model, differentiation and low-cost strategies, value curves, and the development of strategy over time.Critical role of leadership and management in formulating and implementing strategyLeadershipStrategy execution formal structure, critical tasks, people, and cultureLeaders - functions and personal qualities requiredApproaches for developing and communicating organizational visionExplore the advantages and disadvantages of different communication and influence strategies in different relationshipsTargeted AudienceUpper middle executives of levels such as department headsDurationApril, 2013 (six consecutive days) from 8:00 – 18:00 – Actual dates will be announcedMethodologyCase studies, lectures, discussion groups and interactive exercisesProgram InvestmentAED 60,000 inclusive of five-star hotel facilities in Muscat- Oman Content 142
  • 142. www.eibfs.ae Women Emerging in Leadership WEL Overview This program helps women leaders to excel by developing them into a highly effective, visionary leader. Contents The program focus is on specific behaviors that are critical ineffective leadership. Major themes includes: Building Trust Creating Effective Networks Executive Presence Growing Through Feedback & Coaching Individual Change Management Leading Strategic Change Managing Conflict Negotiation Excellence Power and Influence Strategic Perspectives :Personal and Organizational Targeted Audience High-potential female executives with 5–10 years experience,and line- and people-management responsibilities. Duration Five consecutive days from 8:00 – 18:00 – Actual dates to be announced Methodology Coaching: Peer, faculty, and executive coaching delivering real-time, direct feedback. Simulations and Exercises: Program Investment AED 14,500 inclusive of five-star hotel expenses in Dubai Content143
  • 143. www.eibfs.ae Contents Academic & Professional Certif icate Programs Course Name Certified Credit Management (CCM) Certified Banking Operation (CBO) Certified Documentary Credit Specialist (CDCS) International Certificate in Compliance Awareness International Certificate in Anti Money Laundering Awareness Chartered Institute for Securities & Investment Qualifications (CISI) Chartered Financial Analyst (CFA) – Level 1 Certificate in Finance, Accounting & Business(CFAB) Certified International Retail Banker (CIRB)- Foundation Level Certified International Retail Banker (CIRB)-Intermediate Level Professional in Human Resources (SHRM) Banking Diploma (BD) Higher Banking Diploma (HBD) Islamic Banking Diploma (IBD) BSc in Banking & Finance (BSBF) Index145
  • 144. www.eibfs.aeAcademic &ProfessionalCertif icate Programs Professional Academic & Certificate Programs
  • 145. www.eibfs.ae Certif ied Credit Management (CCM) CCM in collaboration with Hong Kong Institute for Bankers Overview This program provides the rare opportunity to acquire the knowledge and skills required of today’s credit professionals. This program is equipping an employee to take on the responsibilities of credit management and to accelerate the learning process by empowering participants to think broadly, manage globally and compete strategically. Contents Banking Law Fundamentals of Accounting Financial statement Analysis Corporate banking Bank Lending 1 Bank Lending 2 Credit Risk Management International Trade finance Targeted Audience Banking professionals who would like to acquire knowledge in credit management or Employees working in corporate banking, SME & the Retail sectors. Prerequisite Recommended to have 2 years of banking experience. Duration 100 hours, thrice a week (Monday / Tuesday / Wednesday) from 6-9 pm Methodology Illustrations, practice sessions and presentations Investment Dhs: 7500/- For registration & details: 00971 6 5987103 or training@eibfs.com Sharjah Mar 25 Abu Dhabi Feb 18 Dubai Feb 18 Content Sep 23147
  • 146. www.eibfs.aeCertif ied Banking Operation (CBO) CBOIn collaboration with Hong Kong Institute for BankersOverviewThis program acquaints participants with an in-depth understanding of various knowledge areas that arerequired for banking professionals such as the knowledge of diverse banking products, operationalaspects, various technology and regulatory requirements. This customized international course willcreate fast track opportunities for an accelerated career in banking.ContentsBanking Law in UAEBanking theory & practiceRetail and Corporate BankingRisk ManagementTreasury and banking OperationsBusiness Ethics and Internal ControlBasic Trade financeOperations risk & Quality ManagementTargeted AudienceBanking professionals who would like to acquire additional skills in banking operations.PrerequisitesNoneDuration100 hours, thrice a week (Monday / Tuesday / Wednesday) from 6-9 pmMethodologyIllustrations, practice sessions and presentationsInvestment:Dhs: 7500/-Forregistration and details:00971 6 5987103 or training@eibfs.com Sharjah Sep 16 Abu Dhabi Sep 23 Dubai Content Mar 4 148
  • 147. www.eibfs.ae Certified Documentary Credit Specialist (CDCS) CDCS In collaboration with IFS school of finance Overview It is a professional certification that enables documentary credit practitioners to demonstrate specialist knowledge and application of skills required for competent practice. Contents Documentary credit – an overview The sales agreement Documentary credits – types and uses Parties to documentary credit transactions – roles and responsibilities Issuance and amendments Transport Documents Other documents Presentation, examination and settlement Bank to bank reimbursements under documentary credits Related products Risk issues Targeted Audience People working in trade finance, import / export financing, pre & post shipment financing, international al trade financing and working on other documentary credits Prerequisite Recommended to have three years documentary credit or related experience Duration 50 hours twice a week from 5:30 – 9:00 pm Methodology Illustrations, practice sessions and presentations Investment Dhs: 4000/­ For registration and details: 00971 6 5987103 or training@eibfs.com Sharjah Content Feb 3149
  • 148. www.eibfs.aeInternational Certificate in Compliance Awareness ICAIn collaboration with International Compliance Association (ICA)OverviewThe changing regulatory environment has resulted in a growing need for compliance professionals. TheICA Advanced Certificate in Compliance is suitable for those new to compliance or in a junior role andwill help you develop a good understanding of compliance fundamentals.This program provides a good introduction to compliance and provides the contextual understanding inwhich they can approach their responsibilities with confidents.ContentsUnderstanding the regulatory environmentRegulation in PracticeCompliance in practiceOther key compliance areasTargeted AudienceStaff working or aspiring to work in Compliance Arenas/ Audit/ Risk or Regulation FunctionsPrerequisitesNoneDuration15 hrs , 2 weeks ( 5 alternative days ) from 5:30 pm – 9:00 pmMethodologyIllustrations, practice sessions and presentationsInvestment:Dhs: 1950/-Forregistration and details:00971 6 5987103 or training@eibfs.com Sharjah Feb 25 Nov 17 Abu Dhabi Feb 3 Sep 15 Dubai May 19 Content 150
  • 149. www.eibfs.ae International Certificate in Anti Money Laundering Awareness ICA In collaboration with International Compliance Association (ICA) Overview Money laundering prevention remains high on the agenda for financial services professionals. An integrated approach to fighting the risk is needed, and knowledgeable, fully trained staff are essential to that approach. The ICA in Anti Money Laundering Awareness helps individuals to understand the AML techniques and practical skills in order to undertake AML responsibilities more efficiently and effectively. Contents Understanding Money Laundering Why and how is money laundered What crimes generate property that can be laundered Trust and Company module Banking Module Insurance and Investment Business Module Gaming & betting module Management Module Targeted Audience Staff with specific AML duties or working in financial services who want an introduction to anti money laundering or anyone who aspires to a career in anti money laundering / fraud prevention Prerequisite None Duration 15 hours, 2 weeks (5 alternative days) from 5:30 pm – 9:00 pm Methodology Illustrations, practice sessions and presentations Investment Dhs: 1950/- For registration and details: 00971 6 5987103 or training@eibfs.com Sharjah Feb 3 Oct 21 Abu Dhabi Mar 17 Oct 21 Dubai Apr 7 Content Dec 8151
  • 150. www.eibfs.aeChartered Institute for Securities & Investment Qualifications (CISI) CISIOverviewThe Chartered Institute for Securities & Investment (CISI) is the largest and most widely respectedprofessional body for those who work in the securities and investment industry in the UK and in agrowing number of financial centers globally. By providing 7 professional qualifications, it will ensure thatpractitioners in the financial services industry attain the competence they need to practice.Qualification From CISIInternational Introduction to investment (30 Hours)UAE Financial Regulations (30 Hours)Securities (60 Hours)Operational Risk in Financial Services (30 Hours)International Investment Management (60 Hours)Islamic Finance Qualification (40 Hours)International certificate in Wealth Management (60 Hours)Targeted AudienceNew entrants in the field of Securities and Investment, Bankers, Trading Managers, Operations Manag­ers, Internal Controller and Financial Analyst.PrerequisitesNoneDurationBased on QualificationMethodologyIllustrations, practice sessions and presentationsInvestment:Dhs: 3000-6000/- based on qualificationForregistration and details:00971 6 5987103 or training@eibfs.com Content 152
  • 151. www.eibfs.ae Chartered Financial Analyst (CFA) – Level 1 CFA Overview The CFA Program is a globally recognized, graduate level curriculum that provides a strong foundation of real-world investment analysis and portfolio management skills along with the practical knowledge you need in today’s investment industry. It also emphasizes the highest ethical and professional standards. Contents Level 1 Ethics and Professional Standards Quantitative Methods Economics Financial Reporting & Analysis Portfolio Management Equity Investments Fixed Income Derivatives Alternative Investments Corporate Finance Level 1 Examinationsare conducted in June and December every year. Targeted Audience Students entering the investment field or professionals Increasing their expertise & marketability or people making a career change into Investment. Prerequisite None Duration 100hrs (25 days) Methodology Illustrations, practice sessions and presentations Investment Dhs: 11500/- For registration & details: 00971 6 5987103 or training@eibfs.com Sharjah Content May 24153
  • 152. www.eibfs.aeCertificate in Finance, Accounting & Business (CFAB) CFABFrom the Institute of Chartered Accountants in England and Wales- ICAEWOverviewThe Certificate in Finance, Accounting and Business (CFAB) from ICAEW is a certificate qualification thatprovides good understanding of business, finance and accounting which is highly valued in any role in anyorganization around the world.ContentsBusiness & FinanceManagement InformationAccounting (Compulsory)LawAssurancePrinciples of TaxationTargeted AudienceStudents entering the accounting / finance field or professionals Increasing their expertise & marketabil­ity or people making a career change into accounting or finance.PrerequisiteNoneDuration36 Hours per moduleMethodologyPractice sessions and presentationsInvestmentDhs: 2500/- per module- Full program Dhs: 15000/­For registration and details:00971 6 5987103 or training@eibfs.com Content 154
  • 153. www.eibfs.ae Certified International Retail Banker (CIRB)- Foundation Level CIRB In Collaboration with the International Academy of Retail Banking Overview Retail Banking is becoming a quantum leap in its concept and not only restricted to deliver many products but to maintain strong relationship with its customers .The Foundation Level of CIRB is designed to introduce high achievers to the theoretical and practical core competencies that are required for success in a retail-banking organization. Contents Retail Banking I Ethics Channels Operations I Relationship Management Credit Risk Management Marketing Relationship Marketing I Product/Proposition Customer Service Quality Targeted Audience High achieving retail bankers normally with at least 18 months experience. Prerequisites None Duration 10 days (80 hours), running in two consecutive 5 days each within 3 months Methodology Illustrations,presentations,case studies. Investment: Dhs: 11,950/- Forregistration and details: 00971 6 5987103 or training@eibfs.com Abu Dhabi Apr 21-25 Sep 22-26 Dubai Feb 3-7 Content Apr 21-25155
  • 154. www.eibfs.aeCertified International Retail Banker (CIRB)-Intermediate Level CIRBIn Collaboration with the International Academy of Retail BankingOverviewCIRB- Intermediate Level will focus on the issues that are encountered when leading people anddepartments to ensure good overall understanding of all retail banking areas and will enable participantsto engage their people and area efficiently.ContentsRetail Banking IIMarketing IIOperations IICustomer CareRelationship Marketing IIRisk ManagementFinancial ManagementHR ManagementPerformance ManagementProduct Portfolio ManagementTargeted AudienceMid-level managers with people, business or functional area responsibilities with minimum 2-3 yearsexperience.PrerequisiteCIRB – Foundation LevelDuration10 days (80 hours), running in two consecutive 5 days each within 3 monthsMethodologyIllustrations, practice sessions and presentationsInvestmentDhs: 11,950/­For registration & details:00971 6 5987103 or training@eibfs.comDubaiSep 22-26Oct 27-31 Content 156
  • 155. www.eibfs.ae Professional in Human Resources SHRM From Society for HR Management (SHRM) Overview This certificate provides knowledge and skills that can be immediately applied on the job. It addresses seven key HR management practices, compiled into 7 modules. Contents Business Management Strategy Workforce Planning and Employment Human Resources Development Compensation and Benefits Employee and Labor Relations Risk Management UAE Labor Law Targeted Audience HR practitioners, Business Managers, and new entrants in HR professions Prerequisites None Duration 21 Weeks, twice a week from 18:00 – 21:00 Methodology Illustrations, practice sessions and presentations Investment: Dhs: 11,950/- Forregistration and details: 00971 6 5987103 or training@eibfs.com Content157
  • 156. www.eibfs.aeBanking Diploma (BD) BDOverviewThe Banking Diploma Program is an internationally recognized program accredited by the Ministry ofHigher Education & Scientific Research - UAE under decree no. (134) 2001.Mission:The Banking Diploma Program’s mission is dedicated to providing high quality banking education ofinternational standards in a learning environment that promotes academic and personal excellence. Itprovides an opportunity for continuing professional education that enables career progression forthose already working in banking and finance industry.Admission Requirements:Applications are welcomed from bank and non-bank employees meeting the criteria listed belowAdmission is granted according to the general policy of the institute and directives of the Board of DirectorsThe applicant should hold a High School Certificate with minimum score of 60%.The applicant must have valid TOEFL Score of 500 (173 CBT, 61 iBT), 5.0 IELTS, or another standardized, internationally recognized test that is approved by the Commission for Academic Accreditation (CAA)The Institute also offers a foundation program for applicants whose English Language Skills do not meet the above mentioned requirements. Applicants who score below 5.0 in IELTS or equivalent will be required to enroll in this foundation program and will be allowed to take partial classes of the Diploma programThe applicant must pass a personal interview at the instituteDocuments Required: An attested copy of UAE High School qualification or its equivalentOriginal school/college / university transcripts A certified copy of IELTS or TOEFL scoreA photocopy of a valid passport / UAE ID CardFive recent personal photographs (passport size)Timing and Duration:The program runs five days per week, Sunday to Thursday-Morning and Evening sessions.The program runs for four theoretical semesters (16 weeks each), and a summer term (8 weeks), which involves field training and field project (Internship)Fees:Bankers (UAE Nationals) AED 21,600Bankers (Non UAE Nationals) AED 32,400Private (UAE and GCC Nationals) AED 32,400Private (Arabs and other Nationals) AED 36,000 Content 158
  • 157. www.eibfs.ae Higher Banking Diploma (HBD) HBD Overview The Higher Banking Diploma Program is a valuable designation development with specialized knowledge, which constantly revolves around the challenges of the financial service industry. It is a specialization which complements the career aspirations of employees and students graduating fresh from high school as it offers a choice of Certificate of Achievement and Higher Banking Diploma. Mission: The HBD Program’s mission is dedicated to developing specialized knowledge within the context of the financial industry, in addition to demonstrating industry professionalism that is nationally and internationally recognized, and signifying that EIBFS students are competent, confident and informed professionals in the financial services industry. Admission Requirements: Applications are welcomed from bank and non-bank employees meeting the criteria listed below. Admission is granted according to the general policy of the Institute and the directives of the Board of Directors. The applicant should hold a High School Certificate with minimum score of 60%. Applicants with no experience / less than 6 months experience or any other diploma program irrelevant to the banking industry must take the “Challenge Exam" testing English, Mathematics and General Business Knowledge to be considered for admission. The applicant must have valid TOEFL Score of 500 (173 CBT, 61 iBT), 5.0 IELTS, or another standardized, internationally recognized test that is approved by the Commission for Academic Accreditation (CAA). The applicant must pass a personal interview at the institute. Documents Required:  An attested copy of UAE High School qualification or its equivalent Original school/college / university transcripts  A certified copy of IELTS or TOEFL score A photocopy of a valid passport / UAE ID Card Five recent personal photographs (passport size) Timing and Duration: The program runs five days per week, Sunday to Thursday-Morning and Evening sessions. The program runs for five theoretical semesters (16 weeks each), and 2 summer terms (8 weeks), which involves presenting the “Integrative Project”. Fees: Bankers (UAE Nationals) AED 36,000 Bankers (Arabs and other Nationals AED 54,000 Private (UAE and GCC Nationals) AED 54,000 Private (Arabs and other Nationals) AED 60,000 Content159
  • 158. www.eibfs.aeIslamic Banking Diploma IBDOverviewThe Islamic Banking Diploma Program introduced in 2003 is accredited by the Ministry of Higher Educa-tion & Scientific Research, UAE. The program, first of its kind in the region was started to disseminateknowledge and information about Islamic banking and finance and produce skilled graduates who willsuccessfully manage and run the various Islamic banking operations, and project its viability, practicability,and relevance in a world moving towards global economy.Mission:The IBD Program’s mission is dedicated to provide quality Islamic banking education in a learning environ­ment that promotes academic and personal excellence in students, as well as appreciates of intellectualand ethical values that accentuate Islamic Shariah laws.Admission Requirements:Applications are welcomed from bank and nonbank employees meeting the criteria listed below.Admission is granted according to the general policy of the Institute and the directives of the Board of Directors.Preference is given to UAE Nationals, however those from other GCC and Arab countries are also welcome to apply.The applicant should hold a high school certificate with minimum score of 60%.The applicant must achieve a minimum score of 5.0 in IELTS Test or its equivalent of an internation­ ally recognized standardized test (such as TOEFL with a minimum score of 500 or TOIC), as approved by CAA.The Institute also offers a foundation program for applicants whose English Language Skills do not meet the above mentioned requirements. Applicants who score below 5.0 in IELTS or equivalent will be required to enrol in this foundation program and will be allowed to take partial classes of the Diploma Program. The applicant must pass a personal interview at the Institute.Documents Required: An attested copy of UAE High School qualification or its equivalentOriginal school/college / university transcripts A certified copy of IELTS or TOEFL scoreA photocopy of a valid passport / UAE ID CardFive recent personal photographs (passport size)Timing and Duration:The program runs five days per week, Sunday to Thursday-Morning and Evening sessions.The program runs for four theoretical semesters (16 weeks each), and a summer term (8 weeks), which involves field training and field project (Internship)Fees:Bankers (UAE Nationals) AED 21,600,Bankers (Non UAE Nationals AED 32,400Private (UAE and GCC Nationals) AED 32,400,Private (Arabs and other Nationals) AED 36,000 Content 160
  • 159. www.eibfs.ae BSc in Banking & Finance (BSBF) BSBF Overview The BSc in Banking & Finance Degree Program introduces students to the fundamentals of Banking and Financial Studies and provides them with the skills necessary for a broad understanding of the theoreti­ cal and practical aspects of the banking and financial sectors functioning in a global economy character­ ized by continuous development, innovation, competition and change, and gaining greater insight of their growing role in the economy. In line with the mission and vision of EIBFS to serve the banking and finance community this program offers them a platform to acquire the talents they need, backed with a solid grounding in banking and finance knowledge and practical skills. This four-year undergraduate experience at EIBFS will lead to a high standard degree comparable to International and Local Standards which will increase job and promotion opportunities and hence the growth of UAE nationals in the Banking sector. Mission: The Mission of EIBFS’s BSc in Banking and Finance Program is to offer a high quality specialized learning involving students in a continuous process of learning that helps them to develop, grow, and establish a well grounded career in the banking and finance sector, with the help and support of well qualified faculty members, who are capable of balancing and integrating theory and practice in the best educational environment conducive to learning. Admission Requirements: Applications are welcomed from bank and non-bank employees meeting the criteria listed below. EIBFS Students may get credit transfer of common subjects provided their subject grade is 70% and above. The applicant should hold a UAE Secondary School Certificate or its equivalent with minimum score of 60%. The applicant must have valid TOEFL Score of 500 (173 CBT, 61 iBT), 5.0 IELTS, or another standardized, internationally recognized test that is approved by the Commission for Academic Accreditation (CAA). Documents Required:  An attested copy of UAE High School qualification or its equivalent Original school/college / university transcripts  A certified copy of IELTS or TOEFL score A photocopy of a valid passport / UAE ID Card Five recent personal photographs (passport size) Timing and Duration: The program runs five days per week, Sunday to Thursday-Morning and Evening sessions. The program runs for eight theoretical semesters (16 weeks each), and 3 summer terms (8 weeks), which involves presenting the project report of supervised internship. Fees: UAE National Bankers AED 95,000 UAE and GCC Nationals AED 95,000 Arabs and other Nationals AED 114,000 Content161
  • 160. www.eibfs.ae Sharjah Branch: Abu Dhabi Branch: Dubai Branch: P.O. Box: 4166 P.O. Box: 7108 P.O. Box: 341400 Ph: (06) 5728880 Ext. 180/181/182/103 Ph: (02) 4464666 Ext. 300 Ph: (04) 6070444 Fax: (06) 5728080, (06) 5723983 Fax: (02) 4435222 Fax: (04) 3206644 EIBFS e-mail EIBFS Websitewww.facebook.com/eibfs www.twitter.com/eibfs www.linkdin.com/eibfs training@eibfs.com www.eibfs.ae