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Date with a librarian: at her best PR when everyone asks her out for dates

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Being Chief of the Library Organization …

Being Chief of the Library Organization
8th Part of A Second Series 2013 August
by
Roderick Baturi Ramos
The Brand (Librarian) You’ve Always Trusted

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  • 1. …at her best PR when everyone asks her out for dates Being Chief of the Library Organization, 8th Part of A Second Series 2013 August Jay Lo’s oozing star smile reminiscent of Karryl’s enchanting beam of smile during Wow Libraries, Philippines’ tours. Who wouldn’t listen to her book talks and asks her some special questions like “Nora, are you dating someone right now? Have never been committed? Oops, that’s pretty normal to have read an e-query from one village of a network. “What if, he continues… you are caught in a situation where you have to choose between something you had to do and wanted to do?” For example, MBA student Paulo had asked his reference librarian if he can bring home three more than the required limit for borrowing items and expressed his willingness to pay. Though aware of record implications of her decision-making to the library’s integrated system, J Lo’s oozing star smile librarian recalled: As Drucker stated, it is the customer who determines what a business is.” Robinson (2012) stressed that it is imperative libraries understand what their customer values and needs in order to develop services and provide resources to meet these needs. “My oh my, you sure and you’ll gonna allow me? I will kiss you for that. I’ve stayed here till closing time not knowing I can plea and oh you’re such a big revelation.” Can I ask you for a date? Eat out. Now? Starr (2013) talked about creating brand love for libraries. Here’s a qualifier- illustration-exemplification for what she refers to three (3) of the ten (10) components of brand love described by Batra (2012): fifth, positive affect; sixth, passionate desire and a sense of natural fit; and, seventh, either as emotional bonding and/or an anticipated heartbreak where libraries, librarians, and library guests can claim both intrinsic and extrinsic rewards each day inside and outside of workplaces. You would know your library was loved if people described it in very positive ways, using passionate terms and indicating that they would be upset if they did not have access to it. To some extent, this was characteristic of academic libraries in the twentieth century (Starr). At her circulation desk, guests queue for the librarian’s and indicating that they would be upset if they did not have access to it. To some extent, this was characteristic of academic libraries in the twentieth century (Starr). When asked for a date (J Lo librarian) by a delighted customer that one can tell a person (Paulo) loves a brand. This is not surprising but an indicator of library business operation’s impact to a client’s world who is more than willing to send back and expresses appreciation for that one MOMENT OF TRUTH – winning, eventful moment - libraries and library personnel inevitably feel, face, go and live through each day in the presence of a stunned most valued, the library guest. But if done otherwise, you can’t afford to come into contact with a heartbroken, upset and perspiring, or suffer from a monster’s curse whom you created for not utilizing the teachings of the Father of Management, Peter Drucker, who has “helped us see what he always described as “visible, but not yet seen” by many. Roderick Baturi Ramos The Brand (Librarian) You’ve Always Trusted Being Chief of the Library Organization 2013 ● Volume 2, Issue 8 ● ramospnulisaa@yahoo.com● 0918-731-8010

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