…always keep calm, “stay strong and radiate love” when confronted with an angryperson in the library workplace.Library hos...
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Biblio care atmopsphere in library workplaces

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Library hospitality rules when a displeased guest or chief bawls out at anybody. It may be strange for a spectator seeing you listening and unmoved while the other person turns flaming red and on fire. But keep on being relaxed or cool for some show of genuine biblio-care atmosphere inside the "healing place for the soul."

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Transcript of "Biblio care atmopsphere in library workplaces"

  1. 1. …always keep calm, “stay strong and radiate love” when confronted with an angryperson in the library workplace.Library hospitality rules when a displeased guest or chief bawls out at anybody.It may be strange for a spectator seeing you listening and unmoved while the otherperson turns flaming red and on fire. But keep on being relaxed or cool for some showof genuine biblio-care atmosphere inside the “healing place for the soul.”It’s not too complicated to identify who, when and what may upset anyone and“our duty is to be positive about it” (Estanislao, 2013). Estanislao encourages us toaccent the positive. This shall stimulate us to bring out the beauty of our positive coreand assist us to face and send catharsis to someone who is emotionally tensed, wantingsome relief and discover life changing insights later.Instantaneously, offer an e a r a n dacknowledge the story being p r e s e n t e d a thand. Look straight to the other p e r s o n ’ s e y e sgiving the impression that you are sincere ataccommodating her. If it’s your fault, apologize.Suggest immediately a solution a f t e r h e a r i n g ,valid at ing he r fee lings a nd getting all sidesof the problem.An angry person may not make you safeand unharmed but it’s a privilege to be in fullcontrol and direct the situation to o n e ’ s h e a l t hincluding the one who threatens. H e r v e n t i n ga b o u t n o n - a d mis s io n b e y o n d 3 o’clock in theafternoon as a local research worker is anopportunity to exercise speaking in a “calm, quiet,pleasant tone of voice and at a slower rate ofspeed.”One self-help book states a mantra that librarians can use: “I love myself andI should injure no one.” Recite the mantra three times in specific situations like when agraduate faculty suddenly hit the circulation table with her bag, cases and folders,a circle of alumni start ganging up on you through the library’s e -reference desk,a bully chief and fault-finds rolled into one from afar, or when a senior leader screamsin an assembly for an unfounded library allegation.When any similar situation occurs, another healthy mantra to recall and to avoidharmful action in response to a grievance: “I have controlled thoughts, I have controlledwords, I have controlled actions. Controlled thoughts, words and actions make oneharmless and noble.” These mantras send kindness and do not sow negative energy.Other helpful mantras are: “I will think before I speak; To speak gently andpolitely and not rudely or harshly is my art of speaking; I can conquer myself and bethe greatest of all the conquerors; and, I am a man who knows how to avoid problems bybeing careful about what I say.”Verily, being always calm, strong and who radiates love when confronted with anangry person in the library workplace already found an authentic and higherunderstanding towards self -awareness, self-renewal and self-esteem.BiblioCARE Atmopsphere in Library Workplaces Being Chief of the Library OrganizationBy Mr. Roderick B. Ramos 2013 June 15 6th Part of A Second SeriesTo read more, click: http://beingchiefofalibraryorganization.wordpress.com

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