16 Ways to Take PBwiki To Work
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16 Ways to Take PBwiki To Work

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User research from PBwiki users: How would you use a wiki at your workplace?

User research from PBwiki users: How would you use a wiki at your workplace?

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16 Ways to Take PBwiki To Work 16 Ways to Take PBwiki To Work Presentation Transcript

  • 16 Ways To Take To Work Create a business wiki at http://www.pbwiki.com
  • How Would You Use PBwiki At Work?
    • Over 1,000 non-business users were surveyed
      • How would you use PBwiki at work?
    • All responses read and classified into 16 categories
    • You may want to use PBwiki at work in several of these ways
  • 16 Ways To Take PBwiki To Work
  • Documentation “ We use it to develop and store an operations manual for our company.” “ Documentation--that's what wikis are good for! ” “ We use PBwiki for guidelines/standards of various sorts, current computing environment (servers, printers, etc.) new employee orientation…gee all sorts of stuff.” (20 responses)
  • Collaboration (17 responses) “ Team space for sharing and collaborating on documents” “ Collaborative editing of major documents --e.g. proposal, business plan, etc.” “ We use PBwiki for some documents-in-progress (particularly brainstorming at the beginning with inline IDs and colored comments).”
  • Project Management
    • “ I use the wiki to keep track of projects . All group members have access, where we can all keep track of what happens at meetings, what happens in between, status, to do lists , and brainstorming”
    • “ Project control board to keep track of all projects, contact person, and status, timelines , etc.”
    • “ For creative projects, PBwiki becomes a place to work together and a final bible that contains all the information --the lore, character bios, gameplay, or film style, etc.--related to a particular project.”
    (14 responses)
  • Feedback
    • “ I am opening a wiki for people to submit newsletter articles and ideas and much more.”
    • “ Allow workers to have a bulletin board for complaints or compliments”
    • “ To share ideas and get feedback from other peers.”
    (13 responses)
  • Links / Resources (9 responses) “ I would use the wiki for storing not files, but links and information from the Web.” “ The remarkable " copy and paste a web page " trick I discovered goes down a storm too.” “ An easy place to give people access to a number of links so during a training session they open the wiki and link to everything else from there. No typing in URLs etc.”
  • Organization / HR
    • “ Everyone on the department puts instructions for their individual job duties there, where they can be easily updated and viewed by others who might be covering for them during vacation or sick days.”
    • “ There are several shifts of workers, so the wiki is a great and easy way to keep everyone current on the various ongoing projects.”
    • “ We use PBwiki for who is bringing what for the next team potluck .”
    (8 responses)
  • Calendar / Schedule
    • “ I would use PBwiki as a private externally accessible area for scheduling (calendar).”
    • “ I would use PBwiki for room scheduling and an installation calendar.”
    • “ Calendar / appointment scheduling for a group of collaborators.”
    (7 responses)
  • Education / Training
    • “ I use PBwiki for providing technology professional development .”
    • “ I use PBwiki to create tutorial sites .”
    • “ Online courses for problem-based learning.”
    (7 responses)
  • Meetings
    • “ I use PBwiki to create a telephone meeting agenda that anyone can update before the meeting and everyone can see during the meeting, plus meeting notes recording the discussion.”
    (6 responses) “ I coordinate with a mastermind group. We put info on our next meeting, resources we find, and a journal of our progress .” “ We all keep track of what happens at meetings.”
  • Publishing / CMS
    • “ To publish project outcomes and collect resources for several people to share.”
    • “ To have working copies of web page content in development.”
    • “ Easy to use and update websites .”
    (5 responses)
  • Remote Collaboration
    • “ I'm on the East Coast and I have a bud on the West Coast and we use it to collaborate on various writing projects. He's an ex-Marine and not at all technical and he picked it up in a couple of hours. He LOVES it. Who'da-thunk?”
    (5 responses) “ Bring together many remote workers and offices in different cities .” “ As a tool to collaborate with distant colleagues working on the same research project.”
  • File Sharing / Document Management
    • “We use PBwiki for linking to documents in the (separate) document management system (because the DM system is really messy).”
    • “I would use PBwiki to exchange files without having to email large documents and access other peoples' changes by logging on.”
    (5 responses)
  • Knowledge Management
    • “ Internal knowledgebase to replace Microsoft Sharepoint's wiki which is horrible to use.”
    • “ Use it as a knowledge repository. Documents usually need updating / tweaking every few months .”
    (5 responses)
  • Web 2.0 Adoption
    • “Introduction of senior workers to Web 2.0 potential .”
    • “Can we persuade tech-mistrusting senior execs to stop sending the same Word document round and round until no-one can remember which was the original and overwrites the wrong one?”
    (2 responses)
  • Writers / Authors (2 responses) “ I use PBwiki to put my book ideas up for other people to criticize.”
  • Workflow
    • “Another department uses its wiki to track the numerous work orders for the building.”
    • “I use PBwiki for tracking activities .”
    (2 responses)
  • More resources
    • Attend PBwiki University
    • Videos, courses, live webinars
    • http://www.pbwiki.com/content/PBwiki+University
    • Contact the PBwiki Sales Team
    • U.S.: 866-WIKI-4ME
    • International: (415) 963-4369
    • [email_address]